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Just Fashion Now
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- Verified customer
Getting Your Refund Successfully From Just Fashion Now
Boycott or be sorry!! Received 100% refund from just-fashion-now, demanded 100% refund+ they provide pre-paid return-shipping. They refused; obtained refund through visa
2 comments
Just Fashion Now needs to represent the company policies and products in a honest manner. I had a problem like the approximately 251 other people on this site and was ignored over and over and over a... Read more
nd over again. No questions were answered and a reasonable solution was never offered. The vast majority of products I purchased were sold to me using false imagery advertising which is dishonest at the least. Its not ethical to send us products not as pictured and described and then hold the customer responsible for return international shipping to Guanghaong China or any return shipping fee at all. Take responsibility for your actions and shape upSimilar opinion? Write a review on ProductReview.com.au!
- Verified customer
What Do you think?
Purchased 3 of these we were going to wear Xmas day but we could not. They will not refund 100% or replace with correct spelling.
3 comments
JFN O.JustFashionNow
Sorry for the inconvenience. Could you pls tell us your order number and we will check it for you?
You can email us about this to support@justfashionnow.com. We will reply your email within 48 hours.
K2680178 and K2694805
Since my you've 80% and said that's the best you can do.
It's just wrong on so many levels
JFN O.JustFashionNow
Thanks for your kindly understand and support.
We have replied you about this by email already.
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PixieGreater Melbourne (Inner), VIC
- 3 reviews
- 1 like
Warning: deception
This website lies about the fabric clothes are made of - e.g., linen and cotton dresses that are actually made of synthetic materials.
1 comment
JFN O.JustFashionNow
Sorry for the inconvenience. Could you pls tell us your order number and we will check it for you?
You can email us about this to support@justfashionnow.com. We will reply your email within 48 hours.
Similar opinion? Write a review on ProductReview.com.au!
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Terrible rip off
Items are nothing like photos, sizes wrong but the worst part is trying to get a refund. Correspondence is difficult with progress impossible
1 comment
JFN O.JustFashionNow
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.We will do every effort to provide better products and services.
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Cat
- 3 reviews
- 2 likes
- Verified customer
Its pretty bad
The clothes are of poor quality. They claim quick shipping but it doesn't happen. They ended up refunding one of my tops because it was out of stock but these things happen I guess. They shipped 2 of my items - I'm still waiting for 2 items a month later. Shame because the photos of the stock look great.
2 comments
They ended up refunding the other 2 tops because they werent in stock. Fair play to them for refunding but they shouldnt take orders if having to refund 60% of the purchases because they are out of stock.
JFN O.JustFashionNow
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.We will do every effort to provide better products and services.
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- Verified customer
SIMPLY DISGUSTING!!!
I am bitterly disappointed from that absolutely negative and frustrating experience!!!
Never should have been this naïve and let me lured by these nice pictures I have seen on their website! In real, they find nice pictures on internet, they steal them and advertise these as it would be what they own, but in real, they won’t send you these EVER!!! They purchase really stinky, ugly, cheap pieces of trash from China to send it to you within 1 month or more and all that without any shame at all!!!
Since returning and be refund is so complicated,...Read more
they will offer you to give you back a low pourcentage of what you’ve payed to avoid the hassle of shipping, but the % they give you back doesn’t include the taxes you’ve already payed on the trash!!! When I’ve asked for it, they told me that the taxes are taken from the bank, that I could go ask the bank! They could have tell me : “Go screw yourself!” there wouldn’t have been any difference! :( They don’t offer you any free shipping option for sending back the garbage and all at your cost you must send it at an address they first don’t want to give you. They only say, you can’t send it back at the address that you see on your original parcel! Seriously!!! Buy your clothes from a real company with a real name and a good reputation!1 comment
JFN O.JustFashionNow
We apologize that you didn't have a good shopping experience with us,and will check this issue for you. We do hope you could have a better shopping experience and will try our best to improving our products and services.
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Karen MGreater Melbourne (Metropolitan), VIC
Poor quality and misrepresentation
The clothes I ordered based on photos were not the quality or fabric represented on their website. They were advertised as being discounted but were not worth the original price nor the sale price. Very basic quality and fabric. Return policy not encouraged. Was told I would have to foot the cost of freight and duty and it may be expensive and take a long time. Would never order from them again. Feel like I have been duped.
1 comment
JFN O.JustFashionNow
We apologize for the inconvenience.
We will do every effort to provide better products and services. If you've got any problem, don't hesitate to write to support@justfashionnow.com
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Not happyVictoria
Nothing like on pictures!! Stay away!!
Received products are nothing like on the picture!!! Material or stile except the print on them. Wasted so much money.
1 comment
JFN O.JustFashionNow
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.We will do every effort to provide better products and services.
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0/5 TOTAL SCAM.
Clothes can take up to 2 months + to arrive when their website says the item will be shipped within 24 hrs! Also, clothes are rarely the same as you ordered. THEN, YOU have to pay to return them yourself. They fail to refund - say they have when they haven't. They'd prefer to give you credit so that you need to choose something else that will take another 2 months to be sent or will again, be nothing like the article you ordered - I just want out but know my money won't be returned - vicious cycle. The reviews you've written only appear to you, if you're signed in. Others can't see your reviews. They don't address your issues when you contact them. You take full responsibility when you've ordered in good faith.
1 comment
JFN O.JustFashionNow
We apologize for the inconvenience.
We will do every effort to provide better products and services. If you've got any problem, don't hesitate to write to support@justfashionnow.com
Similar opinion? Write a review on ProductReview.com.au!
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- Verified customer
Bad quality products
The pictures do not match the actual products. Very bad quality fabric and make. Do not spend any money. Very hard to return.
1 comment
JFN O.JustFashionNow
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.We will do every effort to provide better products and services.
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Dodgy and Fake
This company plagiarises designs from legitimate manufacturers and then manufactures your order in substandard fabrics. Floryday is absolutely the same. The company posts positive reviews - don't be taken in. I had no end of trouble obtaining a refund, and only received my money back because I complained to Paypal.
1 comment
JFN O.JustFashionNow
We apologize that you didn't have a good shopping experience with us,and will check this issue for you. We do hope you could have a better shopping experience and will try our best to improving our products and services.
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- Verified customer
Don't try to buy there.This is scam - they are sending junk and offer 15% refund,but you will never get your money back.
I lost a money for a purchase and for returned shipment. No even partial refund. Nothing!
They have sent me product of terrible quality, that impossible to wear. Nothing like the picture of the product on site I asked for refund but they requested to return "the goods". I've paid for tracked postal shipment. And guess what? No refund and no answers on my emails for a 3 months! Beware of SCAM.
1 comment
JFN O.JustFashionNow
We apologize that you didn't have a good shopping experience with us,and we have emailed you about the problem already. We do hope you could have a better shopping experience and will try our best to improving our products and services.
Similar opinion? Write a review on ProductReview.com.au!
- Verified customer
Stay away!!!
Ordered twice from them, twice they sent me something ridiculous instead of what i ordered. Insisted I keep them or pay return postage which will cost more than the refund.
Edit: 2021, Jan 22
Note to site admin: Email order confirmation included below from photos 5 to 8. Ta.
I decided to edit my review and add more photos after reading their silly and inappropriate response.
The first photo is what the birthday girl received. The second photo shows what I saw on their website and is also what I ordered but never received. This is reflected ...Read more
2 comments
JFN O.JustFashionNow
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.We will do every effort to provide better products and services.
You shouldn't respond because your comments demonstrate how you are unable to justify the horrible things you do to your customers. You did not have the integrity to inform us you didn't have the item... Read more
in stock or in the size we wanted so you sent us something else that you thought would pass for the original item. This is nott about different expectations but you sending customers what we didn't order then insisting we keep the items we didn't want and definitely didn't order, or pay the return postage. Incorrigible. Buy from JUSTFASHIONNOW at your own risk. I'm not wasting another penny on their lousy items and outrageous customer service. Or the lack thereof.Similar opinion? Write a review on ProductReview.com.au!
Don't waste your money.
The items arrived looking nothing like in the picture. I purchased them as they were supposedly "cotton blend" If there was 1% cotton I would be surprised. Poorly cut synthetic crap!
2 comments
JFN O.JustFashionNow
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.We will do every effort to provide better products and services.
Make sure the product you advertise is the product you sell. I can't see that happening, will not deal with this website again
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Judith A.Hunter Region, NSW
Absolute shocker! Don’t waste your money buying from Just Now Fashion!
Purchased 5 items late 2019. Sizes nothing like stated online. Returned 3, remade one and one never arrived. Returned items still in customs - 7 months. Still waiting. Very expensive dress!
1 comment
JFN O.JustFashionNow
We apologize for the inconvenience.
We will do every effort to provide better products and services. If you've got any problem, don't hesitate to write to support@justfashionnow.com
Similar opinion? Write a review on ProductReview.com.au!
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CherylSydney Surrounds, NSW
Don’t deal with this company
This is the worst company I have ever dealt with, I paid for the product to be return, attached the label they sent, paid for the tracking number as per their instructions and they returned it back to me, refusing to credit the money, they just keep offering a store credit of only 20 % of the purchase price, I have asked to speak to a manager, that never happens
2 comments
JFN O.JustFashionNow
Sorry for the inconvenience. Could you pls tell us your order number and we will check it for you?
You can email us about this to support@justfashionnow.com. We will reply your email within 48 hours.
Re: Your request for return/exchange has been received. J2509765
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GayleRichmond-Tweed, NSW
Very Very disappointed
Absolute rubbish. waited 2months for my order. I took corona virus into account so waited patiently. On receiving my order yesterday couldn't believe how ripped off I felt. Absolutely nothing like the description and photo. Terrible fabric.
1 comment
JFN O.JustFashionNow
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.We will do every effort to provide better products and services.
Similar opinion? Write a review on ProductReview.com.au!
- Verified customer
E-Commerce Crime
I am so livid. These pants are ridiculous and the shipping was TWENTY DOLLARS. WHY did I not see this website before buying from them. They make you pay the return shipping, save yourself and do nottt buy their products.
1 comment
JFN O.JustFashionNow
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.We will do every effort to provide better products and services.
Similar opinion? Write a review on ProductReview.com.au!
susanSouth East Queensland, QLD
absolute rubbish
I was so excited to receive my package of the clothing I ordered. The sizes, materials and colours were not what they said they were. All the cotton and linen materials were synthetic - even though they had stickers saying they were cotton etc. I tried to send them all back but the shipping was going to cost me $70 for items I paid $206 for. That has taught me never to buy anything from China - I buy some things in Australia that were made in China but they are what they say they are. I can't wear any of the clothes. They look very nice on the website but the colours are not true and neither are the sizes.
1 comment
JFN O.JustFashionNow
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.We will do every effort to provide better products and services.
Similar opinion? Write a review on ProductReview.com.au!
SootyNarrabundah 2604, ACT
- 6 reviews
- 11 likes
The worst footwear have ever
The store is online (China) with sale images constantly flashing up on my screen. The product looked really nice online but was clearly false advertising as when the product finally arrived it was clearly not what was advertised. I am totally dissatisfied, I emailed the company straight away and have not had a response. I want my money back. There is no returns label and no address as to where the product is from so nowhere to send it back. I feel I have been duped by Just Fashion Now due to false advertising. The ankle boots are made of cheap ...Read more
toxic rubber which made me sneeze when I opened the package. The look like cheap shoes only fit to wear on a stony beach. The colour is awful, nothing like on the ad, and you can even see the glue where the sole is attached. Comfort is zero. I read the reviews before ordering and clearly they are fake. The company deletes reviews like mine (honest ones) so they are doubly dishonest.2 comments
I still have not hard back from Just Fashion Now ....
JFN O.JustFashionNow
Sorry for the inconvenience. Could you pls tell us your order number and we will check it for you?
You can email us about this to support@justfashionnow.com. We will reply your email within 48 hours.
Similar opinion? Write a review on ProductReview.com.au!
Questions & Answers
CATasked
On behalf of myself and others I would like to know where your business integrity is? Why do you continue to deceive people with false advertising by showing pictures of items you have not intention of delivering? Would you please add integrity to your business by posting accurate pictures of the items you sell and return the money for the orders you have been dishonest about? I think you owe it to people to pay the return shipping on their behalf since you used lies to sell your products in the first place; will you act accountable and take responsibility by returning our money and paying the return shipping?
6 answers
I have the same issue. They argue that items sent are the exact same as items advertised. They virtually never are. Different colour. Different fabric. Different style. You won’t get your money back and goodbye to money spent on returns. Since the company has no intention of using business principles such as honesty, integrity and good faith, I have been trying to warn other customers via justfashionnow’s Instagram and Facebook sites.
They have no integrity or honesty and they don't care about our feedback!! Same here - I got rubbish! Yet they are sending me e-mails asking to answer other's comments. So here it goes: Stay away from just crap now!!!
You can get your money back; go through Pay Pal or through Visa or who you paid through: go over and around this company. Just Fashion Now may not have the ethics to back us up but these big company's will. File complaints and fight. Go to JFN and write all the negative reviews you can and bring their stats down and expose them everywhere for the fraudulent company that they are. All the Best and Don't stop. The power is in the people and numbers
Gail Richard asked
I dont understand why you people will not let me pay with my card ? I do not want PAYPAL can you please get back to me on this i have things in this cart that are Gifts????
4 answers
Shop locally for your gifts. The goods won’t come on time (months) and mostly, they are not the item you expected (e.g. different colour, fabric, style).
bunch of crap; don't be sucked in by their free gifts; you will pay harshly for them
JFN O.JustFashionNow
Sorry for the inconvenience caused. For your problem we suggest you refresh the page or try with the different browser. Or you can try with another card.
Vivienne Chellewasked
Where are the dresses coming from? Are they made in Australia?
3 answers
I don't think so. I purchased shoes and they were made in China. Lovely but the wrong size- advertised incorrectly.
You could ask just fashion now but doubt you would get a honest answer.
The better question is will you even get what you order: not likely probably very long wait and not what's pictured
I don't believe items are being advertised incorrectly by accident;
Just Fashion Now seems to have a bad and consistent reputation for sending items that don't match their visual pictures and written descriptions and they certainly don't want to provide a refund because of their mistake
They seem to possess little to no business integrity
Details
Category | Online Shops and Clothing Shops & Brands |
---|---|
Offers Free Standard Shipping | Yes |
Free Standard Shipping Minimum Order Amount | A$89.00 |
Mens / Womens Clothing | Womens |
Labels Sold | Variety of Labels |
Buy Now, Pay Later Options | None |
Clothing Type | General / Everyday and Plus Size |
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JFN O.JustFashionNow
We apologize for the inconvenience.
We will do every effort to provide better products and services. If you've got any problem, don't hesitate to write to support@justfashionnow.com