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K & B Security Doors & Screens

K & B Security Doors & Screens

3.4 from 35 reviews · View Statistics

Reviews

3.4

35 reviews
  • Product Quality
    4.3 (14)
  • Return Claim MadeYes (0) · No (13)
  • Job Satisfaction
    4.1 (14)
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Linda

LindaSouth East Queensland, QLD

  • 2 reviews

Buyer Beware

published
Product Quality
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
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Infinity Shutter Installation

published

Independent Builder review ;

Top and bottom track fitted out of alignment
Bottom track not level
Several doors out of “square”
Doors jump out of track
Taken 18 months-still not fixed
Numerous cosmetic defects
Will not attend and rectify

Product Quality
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
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Debbie A.

Debbie A.South East Queensland, QLD

  • Verified customer

Product review

published

Very happy with the quality of the screens I have received and the service was of a very good standard.
Would recommend this Company to Friends and Family.
Thank you
Debbie Andersen

Product Quality
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
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1 comment
K & B Security Doors & Screens
Cameron G.K & B Security Doors & Screens

Thanks for your review, Debbie. We're glad to hear you're happy with your insect screens.

Review collected in partnership with K & B Security Doors & Screens

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DebraM

DebraMSouth East Queensland, QLD

  • Verified customer

So good we used K &B twice

published

Good quality product at value for money prices. Took a punt quite a few years ago and were so happy with product and service we didn't bother shopping around when we downsized recently.

Product Quality
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
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1 comment
K & B Security Doors & Screens
Cameron G.K & B Security Doors & Screens

Good morning Debra. Thank you for your lovely review. We're glad to hear you're happy with your Infinity Shutters and Supa Shield Security Door.

Review collected in partnership with K & B Security Doors & Screens

Not so super

published

Nothing super about the “supa shield”. After having 5 doors installed, one made incorrectly (so took over a month to complete), two of them have already tarnished, one they replaced, the other is apparently my fault because it hasn’t been cleaned properly. This door has only been installed for 8 months. Can’t imagine what it will look like after another 8. Cameron made the final decision to not replace it. On asking Cameron if I go away and it’s not cleaned, will the door deteriorate? He was very proud to tell me “yep”. Unfortunately, I have had an unsatisfactory experience with this company and their doors, so would not recommend to anyone.

Product Quality
Incentivised ReviewNo
  • Verified customer

Excellent quality shutters

published

Product quality is good, price is good, turnaround time of order is good and install was quick. Will be placing further orders. Also a big plus is that the shutters are Australian made.

Product Quality
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
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1 comment
K & B Security Doors & Screens
Cameron G.K & B Security Doors & Screens

Thanks, Neil, for your review. Our Infinity Shutters are one of the only truly Australian Made plantation shutter products out there. We look forward to working with you again in the future!

Review collected in partnership with K & B Security Doors & Screens

Monica A.

Monica A.South East Queensland, QLD

Love my Plantation Shutters

published

Originally had 2 shutters installed by K & B 2 yrs ago, decided to do the remainder of the house (another 8 shutters). We were very pleased with the people we dealt with from the original phone call for a quote to the installation, everyone was very helpful and eager to please. Price was competitive and would definitely recommend K & B to other people.

Product Quality
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
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  • Verified customer

2nd time customer

published

This is the 2nd time we have used K&B Security and very happy with both experiences. Highly recommend. Great quality, great service and very affordable compared to an alternative quote.

Product Quality
Job Satisfaction
Incentivised ReviewNo

Review collected in partnership with K & B Security Doors & Screens

Fred

FredSouth East Queensland, QLD

  • 2 reviews
  • Verified customer

Perfect fit - no hassle instal.

published

We have used a few of K & B's competitors over the years and K & B excelled beyond our expectations.
We have had some bad experiences with other companies who had to return many times to replace or fix defective product. One of our jobs was a bank of openable external shutters which were a custom build and they a fantastic job!
We would definitely use again.

Product Quality
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
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Review collected in partnership with K & B Security Doors & Screens

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Anonymous

AnonymousSouth East Queensland, QLD

  • Verified customer

Worst shutters I have ever purchased.

published
Incentivised ReviewNo
Return Claim MadeNo
Patti C

Patti CSpringbrook

  • 3 reviews
  • 6 likes

BEWARE this is rubbish!!

published

I bought 2 metal mesh security screens and 2.5 years later (warranty is 12 mos) the security screws have all fallen out (when you look outside it’s to the left of the door) and the lock do not work either. I called them today about it and they couldn’t care less about their product, just say well it’s a 12 month warranty. STAY AWAY!!!

Incentivised ReviewNo
2 comments
K & B Security Doors & Screens
Cameron G.K & B Security Doors & Screens
Patti C
Patti C
Beris

Beris

  • 2 reviews
  • 2 likes
  • Verified customer

exactly what I needed

published

I needed a security door for personal safety and this fitted the bill exactly. I was happy with the outcome and the service I received from the carpenter and door installers. I now can feel safe knowing no one can just walk straight in as I love having my front door open. Thank you

Product Quality
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
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Review collected in partnership with K & B Security Doors & Screens

  • Verified customer

Supashield sliding doors

published

I have had K & B Security instal a number of security screens and doors at my residence over the last few months (both supashield and diamond grill products). The office staff and installers are very polite and professional and the products are very good quality and reasonably priced.

Product Quality
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
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Review collected in partnership with K & B Security Doors & Screens

Jane

JaneSouth East Queensland, QLD

  • Verified customer

excellent service from start to finish

published

replaced two screen doors, which had to be specifically made to fit. K&B Security went out of their way from the taking of the order, to measuring, to fitting the doors. Each person was patient, professional and prompt. They went out of their way to deliver to the other side of town (Meadowbrook to Aspley), so they really do deliver to all suburbs. Couldn't be happier with the service and the product.

Product Quality
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
See all answers

Review collected in partnership with K & B Security Doors & Screens

Miles G

Miles GSouth East Queensland, QLD

  • 3 reviews

Great New Security Doors

published

The whole process from measuring to quoting and producing was professional and clear.
The installation was at the time stated, all old doors were taken away by the K & B Security Doors Installer. The end result is fantastic, so much lighter and the feeling of safety is great.
Gaye Miles
Coombabah

Product Quality
Job Satisfaction
Incentivised ReviewNo
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  • Verified customer

Security gates

published

Very professional staff, will recommend K & B Security to all friends & family. Was happy with my gates & deilvered on time. Excellent , will call them when needed because is prices are good.

Incentivised ReviewNo

Review collected in partnership with K & B Security Doors & Screens

Julia H.

Julia H.South East Queensland, QLD

  • 2 reviews

More affordable than I thought

published

I got several quotes from blind and shutter companies for my bedroom window as I wanted to block most of the light out without spending a fortune. The salesman from K&B suggested their hollow blade shutter which sounded perfect, so I paid the deposit and Steve the installer came back super quickly just a few weeks after to put it in. I am really happy with the result and would definitely recommend K&B! :)

Product Quality
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
See all answers
1 comment
K & B Security Doors & Screens
Cameron G.K & B Security Doors & Screens

Thank you Julia for taking the time to leave us such lovely feedback. Our AllviewiQ PVC Shutters are great for smaller windows and are a low-price alternative to other more expensive products on the market.

Dave

DaveSouth East Queensland, QLD

  • Verified customer

Terrible

published
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
  • Verified customer

Happy with this company

published

Had a security screen door installed, price was competitive, service was good and installation was on time.
Also had fly screens throughout house, mesh was a little looser than I would have liked but the installer was
very accommodating in fixing my concerns straight away.

Review collected in partnership with K & B Security Doors & Screens

Robyn H

Robyn H

  • 2 reviews
  • Verified customer

What a difference new Screen Door & screens make !!

published

Very impressed with both sales person & fitter. Arrived on time, prompt with giving a quote. Very happy with the screens fitted.

1 comment
K & B Security Doors & Screens
Cameron G.K & B Security Doors & Screens

Thanks Robyn for your review. It's lovely to hear when customers have a good experience, and we're glad you like your new 7mm diamond grille security door and insect screens.

Review collected in partnership with K & B Security Doors & Screens

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