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Kennards Self Storage

Kennards Self Storage

3.4 from 71 reviews · View Statistics
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Reviews

  • Customer Service
    4.2 (25)
  • Job Satisfaction
    3.8 (13)
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excellent & professional

published

Absolutely the most excellent & professional we have been worked with. They provided excellent, professional, courteous service in a most timely manner. They were kind and informative and attended expertly to our needs.

Customer Service
Job Satisfaction
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Professional and Courteous Service

published

On 26 May 2021 my partner Hilary and I attended Kennard's at Camperdown. Moshan and Andrew provided excellent, professional, courteous service in a most timely manner. They were kind and informative and attended expertly to our needs.

Incentivised Review No

Called from New Zealand & spoke to Portia in Sydney - Totally Awesome...

published

Absolutely the most excellent & professional follow up phone conversation I have ever experienced in my life - Portia you Rock girl - Kennards give her a promotion - The No Fuss Storage Choice...

Customer Service
Job Satisfaction
Incentivised Review No
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Kennards self storage and return parcels outlet for Amazon.com.au

published

Amazing staff, helpful , friendly, Professional at Mona Vale, NSW, Kennards self storage , such a wonderful 7 day a week service ,to return, items , parcels, FREE of charge when using Kennards ,returns service to Amazon.com.au

Customer Service
Incentivised Review No

Great service. Convenient and helpful

published

Great service. Convenient and helpful. The Staff are exceptional and I would highly recommend using Wentworthville kennards to anyone needing storage. I am thankful I chose to store my goods with kennards.

Customer Service
Job Satisfaction
Incentivised Review No

A thief stole our property

published

A criminal rented a unit with fake id and then broke into our unit and stole all our things. Kennards took no responsibility and even charged us more with an increase. Beware! Police have the robbery on cctv - Kennards have done nothing.

Incentivised Review No
Wakanda W.
Wakanda W.Sydney, NSW

Great Customer Service A+++

published

I’d like to say a huge thank you personally to Frank and Owen at the Campbelltown branch for outstanding customer service, they go above and beyond to help with any problems you may have. I can’t thank them enough AAA+++

Customer Service
Job Satisfaction
Incentivised Review No
Henry
Henry Sydney, NSW

Kennards Moore Park customer service

published
Customer Service
Incentivised Review No
Kath R.
Kath R.Greater Melbourne (Metropolitan), VIC

A good clean option for storing goods

published

My settlement dates misaligned so I booked Kennards Vermont. Clean, easy access unit, easy booking/checking out. Staff found me a replacement removalist, rung me when I left the lock off.

Customer Service
Incentivised Review No
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Jillian J.
Jillian J.South East Queensland, QLD

Made it so easy

published

We needed storage for goods at short notice and being a Saturday afternoon it seemed every other storage company closed at 1pm. Kennards Self Storage at Coorparoo were not only open until 5pm, they were friendly, professional and the premises was pretty much brand new. Our storage unit was clean, the goods were safe and the service was brilliant. It was a really good experience and would definitely use them again.

Customer Service
Incentivised Review No
Gavin
GavinGreater Melbourne (Outer), VIC

How silly

published

How silly no one in office ring number on door goes to central base who hung up on me twice. When do catch up with office people they were on site just out. How silly is it that they don't have there mobile numbers for them on front door. Makes more sense.

Customer Service
Job Satisfaction
Incentivised Review No

Amazing service

published

Really good service from Jason Ferguson.
He helped us find the perfect storage solution for a really good price. Overall super helpful staff who are very nice and approachable. Thanks again guys

Customer Service
Incentivised Review No
Sarah C.
Sarah C.Greater Melbourne (Inner), VIC

Amazing Experience!

published

We loved our experience with Kennards Springvale! Management was exceptional and it was worth every cent spent as a place to conduct our online business. Amenities were always clean and delivery assistance was amazing to have! Would use again and again!

Customer Service
Job Satisfaction
Incentivised Review No

Professional excellent and helpful service- Kennards Yerongapilly- A*

published

Had our storage sorted at Kennards Yerongapilly- Ann and Dom is very good at taking care to your storage needs - we have used Kennards storage before and they never disappoint us - Happy and helpful service all the time - you are both a credit for the company ..

Customer Service
Job Satisfaction
Incentivised Review No
David M
David MGreater Melbourne (Metropolitan), VIC
  • 3 reviews
  • 6 likes

Appalling customer service

published

Have been a customer for more than a decade with Kennards Huntingdale. But despite multiple attempts on my part to update my address details continue to send accounts to an old address. Because of this error on their part I was slightly late on payment of account. So they decided unilaterally to auction off my goods. I rectified the account and they refuse to remove "late fees" and "other charges" that are their fault. I will be cancelling my account and moving to another storage solution at the end of the current contract.

Customer Service
Job Satisfaction
Incentivised Review No
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Read more reviews - page 2

Questions & Answers

Kerrie K.
Kerrie K.asked

What are the prices

No answers
kelvinbowden53
kelvinbowden53asked

what are storage rates?

1 answer
Grace Note
Grace Note

Have you been on their website yet? You can enter your suburb, or postcode, & find 3-5 nearest centres.
prices for most popular sizes shown. Also plenty of helpful info, or contact details for every centre, to speak to friendly, informative staff. I found the whole process easy, & professional, despite some whinging reviews, & would highly recommend Kennards personally.

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