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Kent Removals & Storage - Storage

Kent Removals & Storage - Storage

4.8 from 44 reviews

Missing Items

We were moving a very short distance, but due to settlement dates not lining up our home contents had to go in to storage for 2 weeks. I noticed that when the container was being loaded up there were already items in there from another move. When the goods were returned to us two weeks later they had been moved to another container and now that we have started unpacking we have noticed items 'missing'. These include our TV, Apple TV, bases to 2 beds, a rug, cutlery and other kitchen items. I've been in daily contact with Kent and they been of no real help. And no, I did not take out insurance as it was such a short move I couldn't really see what could go wrong........

Office LocationBrisbane
2 comments
Hello Evan, Thank you for your feedback. We are sorry to hear that you had a bad experience using Kent Removals and Storage. I have forwarded your comments to our Branch Manager who should be in touch with you shortly. Again, sorry for the inconvenience caused. Thank you for using Kent Removals and Storage. Nick, Customer Care TeamAs the per the above, there has been no resolution from Kent and no real attempt to fix the matter. Their opinion seems to be bad luck, these things happen. I wouldn't recommend them and I certainly would never use them again.

Do not hire

I'm disgusted in the way I've been treated, I have someone else's Belongings at my house I have contacted Kent countless times with no return calls. My house was damage and so was my belongings they broke my pot plants and glued them back together without telling me, also damaged the walls moving my furniture I to my house. My T.V. was laying flat in the sea container and now has lines through it, I'm missing a large framed picture and 1 box, I would assume that the person I shared the container with has my belongings as I have theirs and have been trying to get it returned for the last 2 weeks. I never received a delivery date and when asked why my fragile boxes was in poor condition and look like they were thrown around the removalists blamed it on the other team (who was also Kent).


Wonderfully Caring experience

Kent went absolutely above and beyond what I’ve ever experienced. From the first text message after my online quote request, to the last minute of the removal team driving out, I was supported, informed and well cared for. I recommend Kent for any moving or storage needs.


Excellent from Start to Finish

We needed to move back to our home in Brisbane from the Adelaide Hills and planned to take a driving holiday that meant there would be a gap of three plus weeks between Up lift and delivery to our home. This was no trouble to Kent's and the level of service was always at the very best level from the men who did the pick up to the guys who delivered our goods to the office staff who coordinated it all. Excellent work - well done and thank you all. It goes without saying we will use Kent again and recommend them to our friends and colleagues.


Excellent service, very affordable

I recently had to find suitable storage for my fathers belongings and I was very relieved to find Kent storage. Kaitlyn was very prompt and professional in her service and contact with me. Kaitlyn and the removalist team really made this whole process so easy and stress free. I found Kent storage to be the most affordable with their storage facility options and that lightened my worry also as I am running on a tight budget so Kent storage really came to the table with all my needs. Excellent and professional service and so affordable. I highly recommend Kent Storage.


Best removal service I have experienced.

The Kent team arrived right on time and were professional, friendly and efficient. We also had a number of valuable and fragile possessions that they managed with great care. Thoroughly recommended.


Excellent Service ....

I and my family recently migrated to Adelaide, Australia from Doha, Qatar. We lived in Doha all our lives, so we had a lot of personal household items. We shipped all our items via ship.

Kent Removals services assisted us to deliver the goods from port to our home. They took care of all the Terminal handling, customs clearance and quarantine. All our goods were delivered with in the timeframe as promised. I didn't even had to go to the port or their office. The whole process was very smooth and quick.

I am really impressed by their service.

Thank You Kent Removals & Storage :)


A job well done!

An all round smooth and professional service provided by Denis the packer and the removal team of Hayden, Mathew and Stuart. If and when I move in the future I will definitely call Kent first!


Competitive quote, professional and friendly service

Professional quotation, accurately estimated, well organised procedure. Packing was done carefully. The removalists were on time. It all went well.


Professional, caring service from start to finish

I used Kent to load my large household furniture for storage, and was impressed with the whole process. Their communication prior to the day was informative, prompt and friendly. On the day the whole process of loading the large container was done with care, politeness and professionalism. I would certainly use them again.


Excellent service

Recently moved within Sydney, a fairly straightforward move but these things are nevertheless always stressful. The whole thing, from the survey to the move itself, went quickly, efficiently and on time.


Excellent Service

The team at Kents Removals and Storage were polite, punctual, professional, reliable and efficient. I would highly recommend them to anyone.


Excellent Service

I cannot speak highly enough the service provided by Kent for the relocation of our house from Townsville to Willunga.


A good one

Service was so great. Staff were friendly and helpful. Quick response. Totally satisfied with Kent Removal NSW and Kings Meadows.


Very efficient

Kent removals were the chosen company for our container being delivered from the UK. From the Office Staff to the delivery staff, all were very efficient and helpful. Our goods were delivered and unpacked quickly and carefully. Would definately recommend.


First Class

We recently used Kent Removals and cannot recommend them highly enough. Getting a quote was prompt, boxes were delivered exactly when promised, the packer pre move was excellent, moving day went like clockwork and unpacking ladies did a wonderful job. The young men who did the move were efficient, friendly, helpful and were running from the house to the truck! VERY impressive. Everything was in great shape with no damage to anything, including all the fragile items in boxes.

We were so glad that we chose the unpacking option and by day’s end the ladies achieved so much. They were very competent, friendly, hard working and took charge. I was very impressed with their knowledge of where things should be placed.

Kent Removals professional service from start to finish instilled confidence in us, which was very reassuring given that moving is such a stressful experience. Their follow up post move was also excellent.

I would definitely use and recommend Kent Removals in the future.


Easy and excellent!

From initial phone contact, to home visit to uplift and into storage - all managed seamlessly and efficiently. Folder with advice & tips was very useful even having moved a number of times.


Friendly, efficient service

Just a short move between suburbs in Darwin. Kent removalists were great - efficient, quick, helpful and pleasant to deal with.


Would do it all again

Have just moved from Brisbane to Hobart. Had to organise the move while on the road. Top to bottom th eKent team was consistently on point, friendly, efficient, understanding, accommodating and reliable. Top shelf guys!


Amazing experience

Kent prepared us well with a folder full of valuable tips & advice for a successful move. We appreciated someone coming to the house to see what we had to move rather than just guessing. The uplift & delivery were both at difficult properties & Alex & Tua well & truly went the extra mile to get everything out & in. Nothing was too much trouble & they remained cheerful & professional throughout. Can’t recommend Kent highly enough


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Questions & Answers

Are you able to move my household contents from Kooralbyn to an Adelaide storage facility?
1 answer
Hello Marinac, Thank you for contacting Kent Removals and Storage. We can certainly assist you with the move from Kooralbyn to Adelaide Storage Facility. Please call us on 1300 860 452 to enable us to assist you further. Thank you. Nick, Customer Care Team

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