10 questions from our users
On our first use, the machine sounded very rough and the contents sprayed out from under the mixing section. We removed it and cleaned up the mess. I carefully re assembled the machine being very careful to ensure the seal was properly positioned on the base and all was tight. I put water in it and tried it. It sounded much better and did not leak. I removed the water and filled it with smoothie. This mixed ok for about 30 seconds, then the sound changed to the terrible rough sound and again the mixture escaped from the bottom of the unit. This has happened on more than one occasion. Do you think I have a faulty seal? The unit was new.
Blinder not working
My blender leaks from the base. It seems to loosen when the machine has been on for a short time! Any help?
Thanks for your question, we are sorry to hear you are experiencing troubles with your Food Processor.
If the seal is not sealing properly, the next best thing would be to have the product inspected by your nearest Kenwood Service Centre. If you could please private message us and provide us with your postcode, we would be more than happy to assist you in looking into your nearest solution.
I can't get my machine to work with the mini bowl. It's only working with the large. Has anyone else had this problem or know why? Thanks.
Not sure if this is the same but I have a similar problem with the blender on my multi pro. Underneath the blender base is a little red clip that needs to be down to engage it properly with the power unit. When I first attach the blender to the power unit this little red clip gets stuck up inside the blender base and the blender won't go. I have to use a little pair of pliers to pull it down and then refit it to the power base. Once the clip is down it engages properly with the power base and it all works ok.
My multipro food processor bounces around on bench even when the things I have put in it aren’t thick, hard or solid. Can anyone please let me know how to fix this?
I can't get the jug to attach to the base properly, that is, I can't turn the jug far enough. It's a new machine. Any suggestions please?
used the food processor about 5/6 time. First time was goo, second time it jumps all over the bench. Wont cut dried app, date, coconut flacked. Anyone got some ideas
could any one tell me if they have had a problem with the mixing bowl ?
drive sharft assembely (drive gear, washes and C clip ) falling apart
strangely enough being a male the C clip needs a special tool to attach and to deattac
it came apart during use .the bits are a metal rectangle witha hole a star washer a red washer a grey washer
and the C clip thanks james
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