6 photos
Kenwood Patissier
2.8 from 71 reviews


  • Incentivised Review Yes (0%) · No (100%)


BronwynGippsland, VIC

poor performer


The mixer does not catch everything in the bowl and the motor is way too slow. Don't bother trying to make pavlova or whipped cream. Does not beat fast enough to do so. This is the first Big Mixer i have ever had and thought that Kenwood was a reputable brand, what a disappointment. Now stuck with a Lemon sitting on the bench looking pretty.

Best kitchen appliance ever

Date PurchasedJul 2010

Excellent value and unkillable

Date PurchasedJan 2012


  • 7 reviews
  • 1 like

I'm glad it was on sale

Date PurchasedNov 2016

Terrible mixer - the MX311


I just bought the Patissier MX311 3 days ago. The surges (uncontrollable speed) happens from first use until now. regardless of speed settings. I should've checked the reviews before buying - but should've, could've. Seems this happens a lot basing on other comments written here.

Has anyone managed to rectify the problem? the Service representative here in Malaysia is not helpful at all! seems no one is manning the customer service counter at De'longhi Group Customer Service Centre located in Petaling Jaya, Malaysia.

I've just lost my trust in Kenwood products. Should've saved up and bought Kitchen Aid instead.

Date PurchasedJan 2017

old fart

old fart

  • 2 reviews

Bad design


Poorly designed either beater attachment is in the wrong position in relation to the bowl. Brought as a sunbeam disaster replacement. The distributor as good as admitted that was the fault, no help was given. In my humble opion the original sunbeam mixer was the only way to go check out e/bay I did.
N.B. as a tradesman I repaired several old sunbeams they were far superior to what is on the market today.

Broke immediately


Bad purchase .Used only twice, gears sheared or broke while using the dough hook making grinding noises which continued even without a load. Returned for full refund - avoid buying just for the sake of appearances. I will be looking for a cheaper model of other brand. Maybe jut unlucky but a costly item should not have failed so soon

Linda - Oz

Linda - OzMetropolitan Adelaide, SA

  • 21 reviews

Great for mixing cakes and pavlovas

Kath G

Kath GSydney, NSW

  • 26 reviews

A very Good Mixer


I read all the reviews on this machine . I must say Kenwood have addressed the complaints well, the new model has a 600w motor as well as a splash guard and a scraper paddle that is excellent I find it runs rings around other brands scraper paddles. I took a number of weeks to make a decision and had the sales person run all the mixers that I was looking at in the store to check noise levels and beater actions as well ( i think people tend to not do this before buying a product ) . I love the sturdiness of this mixer and it has very little plastic parts as well. I would highly recommend this product. I could have bought any mixer on the market but a lot are not good value for the $ at all but this one is .



  • 2 reviews

Another Kenwood disappointment


This cake mixer would probably be great if the attachments were calibrated to meet the bowl at the right height. There is far too much space between the bowl and the attachment meaning that a simple procedure such as creaming butter and sugar requires a large quantity and frequent scraping down of the bowl to work at all. Even with some attempts to modify this, it is still a very poor product. When did Kenwood stop being a top of the line brand where design was paramount?
As this was a wedding gift, we have been unable to return it to the store for a refund. Have contacted Kenwood directly about this major flaw with no response at all.
Disappointing stuff.



  • 3 reviews

Major Design Flaw


Dont buy one


Too slow, beater doesnt pick up quite abit of mixture, cant use it for small amounts, throws mix out of the bowl, if it wasnt a gift I would have taken it back. Now stuck with It. It seems to be going slower and slower... High speed is too slow for some baking.
Stainless bowl with handle
Too slow and doesnt mix properly



  • 2 reviews

Lasted only as long as the warranty, never mixed well



OllieMelbourne, Victoria

Grey residue on the bowl!! Yuck.


Just about to try my new replacement after the old Kenwood beater has a grey residue every time I touch it.

Now I'm excited about the new replacement because it is the newer model. But just as I unpacked it, I wiped the bowl and voila.. a yucky grey residue appear on my paper towel just like when you wipe a bowl full of dust except this is not dust. I'm so so disappointed. last time it was my beater, now it is the bowl.

Make sure if you buy this product, wipe it with clean wet paper towel to make sure it is clean and safe for you before using it.


RKHCairns, Queensland

Think twice


Definitely needs a splash back, should be included. Ever since owning my Patissier it has skipped whilst mixing. I've had the circuit board changed 2/3 times, gave up in the end because I needed to use it. Had to wait ages for the circuit board to be replaced. It does do the job, after I'd discovered that you could adjust the height of the tools. It looks fabulous but I would probably not buy another one.
Simple to use, inexpensive.
Mixing beat skipped now and then.

whipping up yumminess


My first "mommy" gift for myself as all the others seemed too professional and pricey. I have had mine now 6 years and have used it a bajillion times. My kids love to help me cook with it and its even user friendly, yet tough enough for them and they are 6 and 4. I have only one complaint, they should include the splash guard. When this one has mixed it's last I will just get another but change up the colour. I never knew til now about the screw adjust which is a handy little tip.
fun colour choices, reliable, kid friendly, easy to clean.
Necessary accessories like a splash guard are sold seperately.

1 comment


kitcheninjaNSW, 2074

Fine After Ajustment


This mixer works great now but it did not initially. it requires undoing of the hex bolt in the middle and adjusting with each of the tools to make sure it reaches the bottom. It is still quite underpowered for me but i only paid $160 for it so not too dissapointed with it's performance
can whip and do most tasks quite easily
under powered. not very good with sticky and thick doughs


Hi, where did you get it for $160?


grays online

Run screaming from it


We dont rate it at all. The wisk broke within 12 or so months but that didn't matter it wasn't any good for 1 egg recipes or similar small bake jobs. The machine is fine when working towards max capacity but for small amounts the butter is always left on side of bowl and the egg will not combine so we end constantly turning off and scraping down sides. We are now faced with the spend $45 on a new whisk and suffer with our frustration or start again with a Kitchen Aid which specifically states that it works with one egg sized batches.


CarmzGladstone, Queensland

Love my Kenwood Pattissier =)


I got this mixer as a gift from my husband i have used it every day making cup cakes, frostings, meringue, even tomato relish!!! i lovee the fact that this mixer is sooo quiet as i have a young family so i can bake when ever one goes to bed!!
Its quiet and cuts prep time



  • 3 reviews

Good but would. Spend the money to get a faster mixer


I bough this mixer 2 yrs ago and still going. As I have never had a mixer before I though that it was quite good for what it was I've been able to do anything that I wanted from bread to sponge to pavlova. But I only use the the flat beater for everything and don't worry about using the wire beater it not that good.
Cheapest one
Slower then the others

Page 1 of 4

Questions & Answers



Good morning
How open cover kenwood patissier mx270?
[email removed]

No answers



Is there a flexi beater for the Kenwood Patissier please?

No answers



Is there a booklet that I can source a book to help with my understanding of this machine.
I trust that I will receive a reply shortly.

2 answers

No, I sent the item back to the shop


Yes I got one have tried downloading from the website

Get an answer from our members and Kenwood representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.