Reviewer Photos & Videos
Kenwood XL Titanium - Taking it back for a replacement
I was so excited last weekend to get a brand new Kenwood XL Titanium (1700W). I figured that my 30 year old Kenwood needed an upgrade and as the stores were having a sale I forked out a small fortune and purchased one.
Today I took it out of the box, so shiny and new and decided to make a small bread bread loaf. I started started to mix on 1 to incorporate the ingredients. Immediately I started to notice black specs in the dough. I checked my flour and water sources and they were clean.
Upon closer inspection i noticed that black/gray specs we...
Purchased in May 2021 for $865.00.
Ruined my enjoyment for buying a new mixer
I bought the mixer last week from David Jones Hornsby. When I opened , it has a huge stain on top near the light and side of the machine. Nit washed away with anything and I think it is the factory paint issues. Went to David jones and they said dont have anything left in any other stores and I can have the display one for %10 off , so I took it. Now when I am using it I can smell very bad burning, like wire burning inside. I dont know what to do now. It seems i have to stick to my old Breville mixer. I will change my review if the burning smell finish .
(After all this happened Kenwood called me and gave me a brand new one. Thanks )
Purchased in December 2020 at David Jones Retail Stores for $791.00.
So far so good
I purchased this machine after doing a lot of researching. My poor old sunbeam of 40 years can't keep up with my demands (still goes though). I needed a tougher machine for breads and large cakes. I am impressed with this machine so far. Love how you can adjust the beaters lower if necessary. It is a lot quieter than the sunbeam and feels robust. I remember my mum having a Kenwood Chef and she loved it, so thought it was time to give one a try. Saved for 6 months and I am very happy. :-). Fingers crossed it will last me as long as the sunbeam!
Purchased in January 2021 at Harvey Norman.
First impressions are Excellent
We had a Kenwood Patissier for close to 10 years and unfortunately it snapped the dough hook recently. Instead of buying a replacment part, we thought it a good opportunity to upgrade. I had bought a Kitchen Aide Artesan mixer for my Mum years earlier and was also tempted to go down that route, but in the end our previous experience with the much smaller Kenwood, plus the much larger motor wattage sold us on this.
Have to say I'm seriously impressed with this unit so far. Love the light and all the attachments are heavy duty for domestic purp...oses. Solid steel with most mixer parts having adjustability for tweaking height and reach into the bowl for a perfect fit. They also scrape the sides of the bowl perfectly. Good range of speeds and power from the motor. Capacity is beyond what I'd consider sufficient for a home user. You can really mix up a lot of stuff. I suspect this one will easily last as long as our previous Kenwood. If there are any negative comments, I would say it's that the base is a bit light and the machine appears a bit top heavy. The top also moves around a bit when mixing a dough. Nothing serious though and certainly nothing overly concerning. Good unit.
Purchased in November 2020.
I purchased this model of Kenwood mixer after deliberating between this and a KitchenAid.
I wanted a fairly large, robust stand mixer which is also able to take attachments (specifically, a pasta roller). My mum always had a Kenwood mixer, but the metal construction of the KitchenAid felt robust and sturdy.
I looked at various features of the two and settled on the Kenwood for a simple fact - the motor wattage.
This model of Kenwood has a 1700w motor - the KitchenAid that I was looking at I think was only about 300w - this to me is a huuuuuu...ge difference and almost makes the decision for you. I feel that the Kenwood was better optioned (attachments included in pack and the features of the mixer). My favourite feature is the Bowl Lighting and the Pulse function. I have made so far a pavlova, whipped cream, a cake mix and bread - all of which have come out perfectly and as expected. And I have to say, as soon as i turned it on, childhood memories flooded back - these still SOUND (and smell!) the same as my mums old Kenwood mixer from the 70's - here's hoping mine lasts that long
Purchased in October 2020 at Appliances Online for $819.00.
Value for money
This is still the best brand in my opinion for cooking appliances. It works so well for anything you’re baking with all the different attachments. The noise level is minimum yet it goes so fast and I’ve never had any issue with it. I previously had the kenwood mixer from the 80s and it lasted me over 30 years!
Purchased in August 2019 at David Jones for $500.00.
Faulty product with shocking after sales service (with Harvey Norman)
We bought this product 5 months ago. The machine started to fall apart after the first month. We only use it to mix 1- 1.8 kg bread dough (total weight). I have to sent it back to Kenwood to repair through Harvey Norman 3 times. It took 3-4 weeks to fixed each time. Each time the sales team in Harvey Norman deny any possible product deflect and accuse me of misusing the machine. I paid $900+ for this machine and drove 40 mins to the store to get accusation from the Harvey Norman sales team 3 times. Kenwood is still refusing to replace the broken product. Bad product with horrifying after sales service are really the perfect storm.
Purchased in January 2020 at Harvey Norman for $900.00.
Motor faulty for 2nd time! Now it stopped spinning!
So many problems with this machine. First time the motor did some strange sound. We gave it back and waited for one month to repair. But the sound was again bad. Next the processor was broken and now we can't use it, cause kenwood can't take back this equipment. Now the motor stopped spinning suddenly and when it does i saw many metal shaving around the machine, don't know why.. And my guaranty has expired after 2 years, cause i forgot to activate it within 60 days of purchase, and i throw away the receipt also. All went so wrong. I am not a ri...ch guy and i was paying this machine for 2 years with by installment. Here is a video that shows metal shavings while the motor is spinning. And today the motor stopped spinning. https://streamable.com/8avyr
Purchased in January 2018 at Greece Store for $800.00.
I've had this machine for a year now. Having done exhaustive research this seemed to be the best available. Cost nearly $1000 which took me some time to save up.
I've not had much confidence in the machine from the start.Always seemed to labour when making pasta/ pizza dough or anything a bit heavier.
The motor failed completely around September and I had to take it in to a repairer some 100 km away. About two weeks later I was able to pick it up. Motor had had to be replaced.
Today I made a biscuit dough and the machine worked its way off the...
Purchased in January 2019 at Appliances Online for $1,000.00.
My Mothers pride & Joy
I am still using my Mothers Kenwood Chef Mixmaster it probably was the oriiginal one first released it has to be 40+ years old , never been serviced and beats like a charm,
My must have!
This is a replacement for my 25 year old kenwood! Bought in December 2018 and have loved every moment cooking with it. The bowl has a much larger capacity, the motor is more powerful and the attachments great. I love the paddle for creaming butter etc and the folding attachment for those delicate dishes like macarons. Would recommend highly to anyone who bakes.
Purchased in December 2018 at Appliances Direct Online.
The machine that does it all
Love my titanium XL! I have been using mine now for 2 years and every week it gets a regular work out at least 4 times a week with buttercream, dough and general mixing. I have a few of the attachments which makes for much convenience. Highly recommend
Purchased in October 2017.
I purchased the mixer about 3 months ago. It replaced a Breville Planetary mixer that had died.
So far the mixer has been a bit dissapointing. Every attachment that comes with the mixer fails to scrape the sides correctly & so I need to scrape down the sides manually. This is incredibly frustrating & time consuming. If I don't pause the machine to do this, the mixture or batter isn't thoroughly mixed & leaves dry ingredients on the bottom & sides.
I thought I'd done as much research as I could to find a suitable mixer & I chose this one due t...o the extra features, such as the light & the largest wattage out of all the domestic mixers on the market. It's also got a massive bowl to do large quantities. So that's a plus for this machine. The quality of the attachments seem to be high so far. Much better than the Breville I had previously. But it's just no good as a planetary mixer!
Purchased in May 2019 at Appliances Online for $859.00.
Best mixer ever...I love the Machine
My wife loves using this machine which beats and mixes perfectly. If she has one criticism it is that the mixing bowl is too deep which can make it difficult to get the mix out.
All attachments that came with the mixer are easy to fit and easy to use.
Purchased in January 2018 at Harvey Norman for $900.00.
Mistake buying this after being a Kenwood fan !
Bought this machine in May , 3 months from Harvey Norman Highpoint . First cake we made with first batch it mixed smoothly , second batch we put it up to 5 and it shakes and vibrates quite a bit on a small mixture. Second time we used it , was shaking again and was hot and then it was sent back to kenwood and claims are there is no fault , although their technician admitted it does shake but claims it’s normal .. new products shouldn’t shake . they claim “ it’s not running across the bench ! “ We are not claiming it’s crawling along but it do...es shake quite a bit , how can a machine shake be normal ? No report to show what tests were done when asked HN. . Be careful if you have this problem when buying this machine as denial will be their response & not interested on whether we agree or not and our experience is using this product . we had a kenwood for 20 years before this and this is why we trusted the product .. no more . we now have to pursue further action to recover the costs as Harvey Norman customer service is appalling . They are only interested when selling a product and only concerned about the $$. No concept on providing exceptional customer service when addressing the issue. This is when their customers don’t matter .
Purchased in May 2019 at Harvey Norman for $850.00.
Questions & Answers
I just recently bought a new Kenwood titanium xl. The first time I used it to make a 500g dough. After removing the dough hook from the machine I noticed black metal powder in patches or lines on top of the dough hook around the part that was inserted into the motor and on the circle plate. I worried that the metal powder might drop into the dough as well. Can you please advise what the problem is?
More of a comment than a question, but people on here keep going on about what a huge difference there is between the wattage of the Kenwood machines and KitchenAid.
I have one of each at the moment and can attest that they're pretty much identical. A simple internet search comparing features between the two brands clearly shows that the difference is purely due to the KitchenAid machines having a direct drive, while the Kenwood has indirect. Therefore a 1700W Kenwood machine is approximately equal to a 300W standard KitchenAid
I really feel that this needs to be highlighted more clearly by sales staff and in comparison tables so that consumers can make an informed decision.
For what it's worth, I personally think my 300W KitchenAid is slightly more powerful than my 1700W Kenwood when it comes to heavy duty work like mixing bread dough. I find that the Kenwood moves around more, whereas the KitchenAid stays put. This could possibly be because the KitchenAid is simply heavier, but I suspect that the issue is with a weaker motor and interior weight distribution on the Kenwood.
I'm a bit sad that I purchased my Kenwood before discovering the new Chef model. I'd love to hear whether people find the heating feature comfortable and something they use a lot. The LCD screen and connectivity look really cool too and definitely a big point of difference from any available KitchenAid mixers.
thank you for your comments. Of course I can't comment on the kitchenaid but can certainly clarify that the wattage does matter for a number of reasons on the Kenwood.
There is sensory loading that ensures when the mix is becoming heavier in the bowl the motor sends more energy (uses more wattage) to the bowl so that it will push through heavy loads a lot easier and longer without destroying the motor. The wattage also helps with the smooth start up of the motor to easily move between speeds up to max or pulse so there is no strain on the motor as well. Our motor is belt driven for the bowl and the slow speed attachment at the front of the machine and has the direct drive to the high speed attachment at the top of the machine so the extra wattage is also used there when using the food processor, juicer, blender or blend xtract giving you beautiful results.
With regard to the movement of the Kenwood the head is designed to flex and move with the food you are creating and the extra gaps where the head actually lifts from on the neck is actually pulling in cool air to ensure the motor stays cool and continues to mix as long as you need.
Rather than write a review, that might give a negative vibe, I’d like to ask whether the electrical wire “burning” smell goes away over time. I’ve used my machine about 15 times since purchasing and it still smells. I was making pasta dough this evening and the smell worries me. I’ve had Kenwood machines for 45 years and LOVE them. The heavy duty motor sold me on the Titanium XL and my old (new Major) one went to one of my daughters, my other daughter got one, and my son bought one too.
Hi Anita, I have never had this smell. I recently purchased the Titanium XL after reading many reviews and love it.
Have you contacted Kenwood to discuss this problem, there maybe a fault?
Get an answer from our members and Kenwood representatives
With its 6.7L bowl capacity, this award-winning Kenwood stand mixer can help you whip up baked feasts for small dinners as as well as large gatherings.
- Planetary mixing action allows ingredients inside the bowl to be thoroughly and evenly mixed
- Durable build quality, constructed from die cast aluminium body and polished stainless steel bowl
- Includes a creaming beater, dough hook, whisk, folding tool, brand-created K-beater, spatula and splashguard
- Powerful 1700 watt motor
What reviewers liked about this stand mixer:
- By far, the quality that reviewers appreciated most was the durability of their Kenwood stand mixer and the Kenwood brand name in general (many were using the Chef XL Titanium to replace Kenwood stand mixers they’d used for decades)
- The generous bowl size, which means you can make extra-large batches per mixing session
- Additional attachments worked effectively, with special mentions going to the blender, spiraliser and ice cream maker attachments
- Although this mixer is a little on the pricer side at $1299, reviewers rarely mentioned this, and the few who did also said they believed the Kenwood Chef XL Titanium was worth the price.
|Category||Benchtop Food Mixers|
|Bowl Material||Stainless Steel|
|Dimensions||356 x 380 x 285 mm|
|Colour / Finish||Silver|
- MPN: KVL8300S
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