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Kathy N.Sydney, NSW
- Verified purchase
Ruined my enjoyment for buying a new mixer
I bought the mixer last week from David Jones Hornsby. When I opened , it has a huge stain on top near the light and side of the machine. Nit washed away with anything and I think it is the factory paint issues. Went to David jones and they said dont have anything left in any other stores and I can have the display one for %10 off , so I took it. Now when I am using it I can smell very bad burning, like wire burning inside. I dont know what to do now. It seems i have to stick to my old Breville mixer. I will change my review if the burning smell finish .
(After all this happened Kenwood called me and gave me a brand new one. Thanks )
Purchased in December 2020 at David Jones Retail Stores for $791.00.
1 comment
sred59Greater Melbourne (Outer), VIC
- 2 reviews
- 1 like
So far so good
I purchased this machine after doing a lot of researching. My poor old sunbeam of 40 years can't keep up with my demands (still goes though). I needed a tougher machine for breads and large cakes. I am impressed with this machine so far. Love how you can adjust the beaters lower if necessary. It is a lot quieter than the sunbeam and feels robust. I remember my mum having a Kenwood Chef and she loved it, so thought it was time to give one a try. Saved for 6 months and I am very happy. :-). Fingers crossed it will last me as long as the sunbeam!
Purchased in January 2021 at Harvey Norman.
DBOSouth East Queensland, QLD
- 54 reviews
- 87 likes
- Verified purchase
First impressions are Excellent
We had a Kenwood Patissier for close to 10 years and unfortunately it snapped the dough hook recently. Instead of buying a replacment part, we thought it a good opportunity to upgrade. I had bought a Kitchen Aide Artesan mixer for my Mum years earlier and was also tempted to go down that route, but in the end our previous experience with the much smaller Kenwood, plus the much larger motor wattage sold us on this.
Have to say I'm seriously impressed with this unit so far. Love the light and all the attachments are heavy duty for domestic purp...
Read moreoses. Solid steel with most mixer parts having adjustability for tweaking height and reach into the bowl for a perfect fit. They also scrape the sides of the bowl perfectly. Good range of speeds and power from the motor. Capacity is beyond what I'd consider sufficient for a home user. You can really mix up a lot of stuff. I suspect this one will easily last as long as our previous Kenwood. If there are any negative comments, I would say it's that the base is a bit light and the machine appears a bit top heavy. The top also moves around a bit when mixing a dough. Nothing serious though and certainly nothing overly concerning. Good unit.Purchased in November 2020.
1 comment
DelonghiKenwood
H BDO,
Thanks for your feedback, we really appreciate it :)
Find out how Kenwood Chef XL Titanium KVL8300S compares to other Benchtop Food Mixers
Know better, choose better.
Simon5353Greater Melbourne (Outer), VIC
- 23 reviews
- 19 likes
- Verified purchase
Very Satisfied
I purchased this model of Kenwood mixer after deliberating between this and a KitchenAid.
I wanted a fairly large, robust stand mixer which is also able to take attachments (specifically, a pasta roller). My mum always had a Kenwood mixer, but the metal construction of the KitchenAid felt robust and sturdy.
I looked at various features of the two and settled on the Kenwood for a simple fact - the motor wattage.
This model of Kenwood has a 1700w motor - the KitchenAid that I was looking at I think was only about 300w - this to me is a huuuuuu...
Read morege difference and almost makes the decision for you. I feel that the Kenwood was better optioned (attachments included in pack and the features of the mixer). My favourite feature is the Bowl Lighting and the Pulse function. I have made so far a pavlova, whipped cream, a cake mix and bread - all of which have come out perfectly and as expected. And I have to say, as soon as i turned it on, childhood memories flooded back - these still SOUND (and smell!) the same as my mums old Kenwood mixer from the 70's - here's hoping mine lasts that longPurchased in October 2020 at Appliances Online for $819.00.
1 comment
DelonghiKenwood
Thank you so much for your review, we love hearing about the great things you are making and how much you love our machines.
SherylSydney, NSW
- 2 reviews
Value for money
This is still the best brand in my opinion for cooking appliances. It works so well for anything you’re baking with all the different attachments. The noise level is minimum yet it goes so fast and I’ve never had any issue with it. I previously had the kenwood mixer from the 80s and it lasted me over 30 years!
Purchased in August 2019 at David Jones for $500.00.
1 comment
CherylKenwood
Hey Sheryl,
Thank you so much for taking the time to review our product. I love hearing the stories of our original Kenwoods lasting so long. Also love that you are enjoying your machine.
Kristine L.Greater Melbourne (Outer), VIC
- 3 reviews
- 3 likes
- Verified purchase
Faulty product with shocking after sales service (with Harvey Norman)
We bought this product 5 months ago. The machine started to fall apart after the first month. We only use it to mix 1- 1.8 kg bread dough (total weight). I have to sent it back to Kenwood to repair through Harvey Norman 3 times. It took 3-4 weeks to fixed each time. Each time the sales team in Harvey Norman deny any possible product deflect and accuse me of misusing the machine. I paid $900+ for this machine and drove 40 mins to the store to get accusation from the Harvey Norman sales team 3 times. Kenwood is still refusing to replace the broken product. Bad product with horrifying after sales service are really the perfect storm.
Purchased in January 2020 at Harvey Norman for $900.00.
5 comments
De'LonghiKenwood
Hi Kristine,
I can appreciate your frustration and want to thank you for reaching out about your kenwood titanium. This is very unlike our products that generally last many years and make many heavy ...
Your outsourced repair department called me yesterday. They told me that they still need to test the faulty machine with my recipe. It would take another 2 weeks. They also don't have the any attachme...
Read morents (bowl and dough whisk) to conduct test, so they asked me to send or deliver my attachments to their office at my own cost. Otherwise, they will not do anything with it. The bad after sale service really has no end.I am still waiting for your customer service representative to contact me by phone or email. I am struggling to get any support from the retailer, your outsourced repair department and your customer s...
Read moreervice representative. The best part is that I paid premium price to get myself into this horrible situation.- Verified purchase
Motor faulty for 2nd time! Now it stopped spinning!
So many problems with this machine. First time the motor did some strange sound. We gave it back and waited for one month to repair. But the sound was again bad. Next the processor was broken and now we can't use it, cause kenwood can't take back this equipment. Now the motor stopped spinning suddenly and when it does i saw many metal shaving around the machine, don't know why.. And my guaranty has expired after 2 years, cause i forgot to activate it within 60 days of purchase, and i throw away the receipt also. All went so wrong. I am not a ri...
Read morech guy and i was paying this machine for 2 years with by installment. Here is a video that shows metal shavings while the motor is spinning. And today the motor stopped spinning. https://streamable.com/8avyrPurchased in January 2018 at Greece Store for $800.00.
1 comment
De'Longhi StaffKenwood
HI Lazostat, thank you for your review. Our Kenwood mixers actually come wit 5 years warranty :) Could you please give us a call on 1800 126 659 and we will be able to get this fixed as soon as possible for you. Best, Kenwood
countrygirlGippsland, VIC
- 3 reviews
- 7 likes
Real disappointment
I've had this machine for a year now. Having done exhaustive research this seemed to be the best available. Cost nearly $1000 which took me some time to save up.
I've not had much confidence in the machine from the start.Always seemed to labour when making pasta/ pizza dough or anything a bit heavier.
The motor failed completely around September and I had to take it in to a repairer some 100 km away. About two weeks later I was able to pick it up. Motor had had to be replaced.
Today I made a biscuit dough and the machine worked its way off the...
Purchased in January 2019 at Appliances Online for $1,000.00.
3 comments
De'LonghiKenwood
Hi, thank you so much for leaving us a review and we are so sorry to hear what has happened! We will be sending you a private message and help resolve these issues for you ASAP :) Best, Kenwood.
Two weeks later and information submitted twice and still no response
Ok finally a message to call back the company.
I contacted the company and it was stated that it was not a warranty item as it was a fall. However, it is a design flaw that caused the machine to rock...
Read more to the extent that the cable was pulled out of its socket. The machine was only on medium power, and should have been stable.The loophole is that you have to attend the machine at all times.GladysGippsland, VIC
My Mothers pride & Joy
I am still using my Mothers Kenwood Chef Mixmaster it probably was the oriiginal one first released it has to be 40+ years old , never been serviced and beats like a charm,
1 comment
Kenwood t.Kenwood
Hi Gladys, thanks for your review. We're so glad to hear your Mixmaster has served you so well over the last 40 years! Thank you for being a Kenwood-ite for so long. Best, Kenwood
Find out how Kenwood Chef XL Titanium KVL8300S compares to other Benchtop Food Mixers
Know better, choose better.
JuliaSouthwest, VIC
- 2 reviews
- 5 likes
My must have!
This is a replacement for my 25 year old kenwood! Bought in December 2018 and have loved every moment cooking with it. The bowl has a much larger capacity, the motor is more powerful and the attachments great. I love the paddle for creaming butter etc and the folding attachment for those delicate dishes like macarons. Would recommend highly to anyone who bakes.
Purchased in December 2018 at Appliances Direct Online.
1 comment
Kenwood t.Kenwood
Thanks for your review, Julia! We're so glad to hear your Chef XL Titanium has been treating you so well. Best, Kenwood
AlmazaSydney, NSW
The machine that does it all
Love my titanium XL! I have been using mine now for 2 years and every week it gets a regular work out at least 4 times a week with buttercream, dough and general mixing. I have a few of the attachments which makes for much convenience. Highly recommend
Purchased in October 2017.
1 comment
Kenwood t.Kenwood
Hi Almaza,
Thanks so much for taking the time to leave a review, we're so glad to hear your machine has served you so well over the last 2 years....
Read more Please let us know if there's anything we can do to help out. Warm regards, KenwoodLisa V
- 7 reviews
- 5 likes
Dissapointing
I purchased the mixer about 3 months ago. It replaced a Breville Planetary mixer that had died.
So far the mixer has been a bit dissapointing. Every attachment that comes with the mixer fails to scrape the sides correctly & so I need to scrape down the sides manually. This is incredibly frustrating & time consuming. If I don't pause the machine to do this, the mixture or batter isn't thoroughly mixed & leaves dry ingredients on the bottom & sides.
I thought I'd done as much research as I could to find a suitable mixer & I chose this one due t...
Read moreo the extra features, such as the light & the largest wattage out of all the domestic mixers on the market. It's also got a massive bowl to do large quantities. So that's a plus for this machine. The quality of the attachments seem to be high so far. Much better than the Breville I had previously. But it's just no good as a planetary mixer!Purchased in May 2019 at Appliances Online for $859.00.
1 comment
Kenwood t.Kenwood
Hi Lisa,
Thanks for taking the time to leave your thoughts on your machine. What kind of mixes are you making when you're needed to manually scrape the sides of the bowl?...
Read more Best, KenwoodGraemeIllawarra, NSW
- 5 reviews
- 2 likes
Best mixer ever...I love the Machine
My wife loves using this machine which beats and mixes perfectly. If she has one criticism it is that the mixing bowl is too deep which can make it difficult to get the mix out.
All attachments that came with the mixer are easy to fit and easy to use.
Purchased in January 2018 at Harvey Norman for $900.00.
1 comment
Kenwood t.Kenwood
Hi Graeme,
Thanks so much for your review! We're glad to hear your wife is a big fan of the Chef XL Titanium. Please let us know if there's anything we can help out with....
Read more Best, KenwoodMistake buying this after being a Kenwood fan !
Bought this machine in May , 3 months from Harvey Norman Highpoint . First cake we made with first batch it mixed smoothly , second batch we put it up to 5 and it shakes and vibrates quite a bit on a small mixture. Second time we used it , was shaking again and was hot and then it was sent back to kenwood and claims are there is no fault , although their technician admitted it does shake but claims it’s normal .. new products shouldn’t shake . they claim “ it’s not running across the bench ! “ We are not claiming it’s crawling along but it do...
Read morees shake quite a bit , how can a machine shake be normal ? No report to show what tests were done when asked HN. . Be careful if you have this problem when buying this machine as denial will be their response & not interested on whether we agree or not and our experience is using this product . we had a kenwood for 20 years before this and this is why we trusted the product .. no more . we now have to pursue further action to recover the costs as Harvey Norman customer service is appalling . They are only interested when selling a product and only concerned about the $$. No concept on providing exceptional customer service when addressing the issue. This is when their customers don’t matter .Purchased in May 2019 at Harvey Norman for $850.00.
2 comments
Kenwood t.Kenwood
Hi Dee,
Sorry to hear this has been your experience with the Chef XL Titanium....
Read more The machine has suction feet to prevent movement and we do advise in all manuals to never leave your machine unattended to prevent any mishaps. We do apologise for the experience you have had and wish you all the best. Regards, KenwoodHi ,
Machine was never left unattended. It was my own set of eyes witnessing the shaking . Not sure how this assumption was made, but Certainly a wrong one . Perhaps a diversion to accepting the f...
Read moreact my experience was real . It’s even more concerning the suction feet does not stop the movement . Does your manual state expect shaking ?CarlosSydney, NSW
Fantastic product!
Have been using this product for the past year and a half and I am constantly astounded by it.
It has a very powerful motor with a large bowl that cleans easily and isn't too heavy.
I am definitely looking forward to getting a couple more for my kitchen!
1 comment
Kenwood t.Kenwood
Hi Carlos,
Thanks so much for your great review! We're glad to hear your Chef XL Titanium has served you so well over the past year and a half. Please let us know if there's anything we can help out with....
Read more Best, KenwoodFind out how Kenwood Chef XL Titanium KVL8300S compares to other Benchtop Food Mixers
Know better, choose better.
FatimahSydney, NSW
Reliable and built tough
Im all about quality when it comes to electrical appliances and that is why I choose Kenwood every time.
I cant love this mixer enough. Powerful and very generous bowl size is a huge bonus for me.
I know this machine will last a very long time even though i use it almost every day!
1 comment
Kenwood t.Kenwood
Hi Fatimah,
Thanks so much for your review. We look forward to seeing more of your incredible baking creations!...
Read more Warm regards, KenwoodLove IT
I love this mixer. I've been a chef for ten years and this is by far the best mixer I've had. I now tell every kitchen I work in to get one. The bowl six is great, and perfect for double batches. I also love the light feature (which I often use on early mornings in the kitchen!) I've never had an issue with it and I'll often use it on long 12 shifts of making cakes.
1 comment
Kenwood t.Kenwood
Hi Cherry,
Thanks so much for you review. It's so lovely to hear your Chef XL Titanium has served you well! Please let us know if you have any questions about your machine or if there's anything else we can help out with....
Read more Warms regards, KenwoodLinaSydney, NSW
- 2 reviews
Can't live without my Chef XL!
I love my Kenwood Chef XL. I've had it for over a year now & use it all the time (it sits proudly on my benchtop!). Compared to my old stand mixer this one has such a powerful motor which I especially notice when whipping cream or egg whites in no time at all. The large bowl size is great & use it for both my savoury & sweet creations. I love that you can get the additional attachments too (I now have the blender & spiralizer). And I still get a bit excitement every time I turn on the illuminating light over the bowl!
Purchased in March 2018 at Bing Lee for $499.00.
1 comment
Kenwood t.Kenwood
Hi Lina,
Thanks so much for your review! We're so glad to hear your Chef XL Titanium has served you so well over the last year. Please don't hesitate to get in touch if there's anything we can do to help out on your Kenwood journey....
Read more Best, KenwoodAnthea C.Australian Capital Territory
My favourite kitchen appliance
In my career as a chef and caterer, I've tried several different brands of food mixers but my Kenwood Titanium definitely stands out! I love that the machine stops automatically when you open it, unlike some other brands which don't stop and cause a huge mess in the kitchen. My mixer has made my cooking 100x more efficient and I only wish I got it earlier! The mixing bowl is generous in size and I've had no issues with it when baking for friends and family. I also have the ice cream maker attachment and it is a dream to use.
Purchased in January 2017.
1 comment
Kenwood t.Kenwood
Thanks for your review, Anthea! We're so glad to hear your Chef XL Titanium stands out against other machines you've used in your career. Please let us know if you have any questions about your machin...
Read moree or if there's anything we can do to help out. All the best, KenwoodSu C.Perth, WA
- 7 reviews
- 4 likes
- Verified purchase
Love my new Kenwood Chef XL Titanium
I bought this online during Christmas from Peter's of Kensington after checking customers reviews including other brands. The delivery was good and well packed but the light above the stainless steel bowl is not working. The 1700 watt motor is more than powerful for mixing 2.2kg sourdough weekly. It is much better than my Breville Bakery Boss stand mixer which only mixes 1.1kg dough and it came to the edge of the bowl during mixing.
This Kenwood Chef XL Titanium is very quiet during dough mixing and it has 10 years motor warranty. All mixing attachments are stainless steel.
1 comment
Kenwood t.Kenwood
Thanks so much for your review, Su! All the best with your baking,
Questions & Answers
Brennanasked
Hello, am asking this question about the Kenwood Cooking Chef XL. When kneading dough using the pre-set cycle the bowl comes loose and starts to shake around somewhat during the kneading process. The bowl does not ratchet into place, I can only tighten it into its holding brace and no matter how much I try tighten it, it comes loose and starts moving around. Does not affect the end product, of course, but is quite noisy and annoying. Is this normal?
1 answer
DelonghiKenwood
Hi Brennan,
Your bowl should lock into place by placing the bowl on the stand and turning it to lock, if your bowl is coming loose after you have locked it in place, can you direct message us with your contact details and we can have someone from Kenwood Customer Service ring you to troubleshoot or you can ring them directly on: 1800 126 659
Mrt Binasked
We would like to buy 2pcs for trial, and would you show me the Certificate of Quality (CQ) and if yes also show me your sample of Certificate of Origin (CO)? My email: bin@bepcongnghiepinox.vn, and contact +84985247768. Thanks in advance!
3 answers
DelonghiKenwood
Hi Mrt Bin,
Can I ask what country you are making this enquiry from as this site is run by Kenwood World Australia. Also as a precaution we do not recommend putting any private information such as contact details unless by direct message.
We are from Vietnam. Ok, noted your warning for next time. So, would you send me the copy of CQ and sample CO for our ref?
DelonghiKenwood
Hi Mrt Bin,
The best place to check the information your requesting would be at our Hong Kong customer Service: https://www.kenwoodworld.com/en-hk/customer-support, where they will be able to help you further.
Michalasked
Can this mixer be useful also for small quantities like beating 2 eggs, or will I have to lift the bowl up by hand?
1 answer
DelonghiKenwood
Hi Michal,
Yes all Kenwood machines come with the ability to move your mixing tool lower or higher depending on what the cook likes allowing you to mix just one egg if needed. The spanner tool is in your box when you purchase your machine.
Details
With its 6.7L bowl capacity, this award-winning Kenwood stand mixer can help you whip up baked feasts for small dinners as as well as large gatherings.
Features:
- Planetary mixing action allows ingredients inside the bowl to be thoroughly and evenly mixed
- Durable build quality, constructed from die cast aluminium body and polished stainless steel bowl
- Includes a creaming beater, dough hook, whisk, folding tool, brand-created K-beater, spatula and splashguard
- Powerful 1700 watt motor
What reviewers liked about this stand mixer:
- By far, the quality that reviewers appreciated most was the durability of their Kenwood stand mixer and the Kenwood brand name in general (many were using the Chef XL Titanium to replace Kenwood stand mixers they’d used for decades)
- The generous bowl size, which means you can make extra-large batches per mixing session
- Additional attachments worked effectively, with special mentions going to the blender, spiraliser and ice cream maker attachments
- Although this mixer is a little on the pricer side at $1299, reviewers rarely mentioned this, and the few who did also said they believed the Kenwood Chef XL Titanium was worth the price.
Category | Benchtop Food Mixers |
---|---|
Price (RRP) | $1,199.00 |
Type | Benchtop |
Capacity | 6.7L |
Bowl Material | Stainless Steel |
Body Material | Metal |
Splash Guard | Yes |
Colour / Finish | Silver |
Dimensions | 356 x 380 x 285 mm |
Power | 1,700 W |
Weight | 10.4 kg |
Planetary | Yes |
Visit official website
- MPN: KVL8300S
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DelonghiKenwood
Hi Kathy,
We are happy we were given the opportunity to replace your machine so that you can now enjoy making lots of amazing things.