Great products and very quick deliverySo happy with my purchase of Moss St Fragrances Sandalwood and Sea Sal Scented Diffuser - beautiful scent, beautifully packaged, super quick delivery.
Highly recomment Show details
Pleasantly suprisedFound a product that was out of stock everywhere else. Arrived with a beautifully hand written note and gift wrapped. Show details · 1
Terrific serviceI was searching for an EDP and this site came up. Ordering was easy, delivery very fast. Included was a lovely hand written note from the team and I nearly didn’t see these, but three sample perfumes, wrapped beautifully. So surprised.
Very happy with my experience. Show details · 1
Perfect Customer ServiceI discovered Kiana when we were in the first lockdown in Vic .
I am a Clinique user and was finding it difficult to obtain certain products. Kiana had what I wanted it was delivered in under a week along with a handwritten note . I have continued to purchase from Kiana and highly recommend them. Show details · 1
Perfect serviceI ordered an Estée Lauder product that was the wrong colour. I contacted Stav and Kelly and a replacement product was sent immediately. Show details · 1
Soo HelpfulI ordered some EDP in December as a Xmas gift but unfortunately someone stole it on route to my delivery address... Kiana Beauty were so helpful with the problem I was going through & they ordered in another for me & shipped it quickly. Second time around sent on a Friday & received on the Monday.... It was gift wrapped with a lovely note. Thank you soo much.... Highly recommend them.... Show details · 1
Excellent Customer ServiceI made my first online purchase with Kiana Beauty on 6th January and received my Christian Faye Eyebrow Kit in charcoal today via Australia Post. From the outset, Stav responded to my enquires as to which shade I should choose in a very prompt and professional manner. I had also inadvertently ordered the wrong shade which Stav corrected for me so I received the correct colour. The palette is lovely but I think I will need a bit of practice in applying the the stencils. Overall, this shop is a lovely online find and I would definitely shop here again. Show details · 1
LOVE IT!!!!Your overall service has been brilliant, I would lk just like to thank you so much for all the updates and follow through. And as for the product, I'm ecstatic - same beautiful product I remember from my youth!!! Thankyou so much. Regards and Merry Christmas. Show details · 1
Great service during covidI Got a l’occtaine gift for Xmas. A few days & no delivery fee was charged. Excellent quick service ladies. Thankyou. Show details · 1
Great service and range of productsI was struggling to find an eye cream I have been using for years and came across Kiana Beauty who stocked it which was a relief. The order arrived in 3 days with a handwritten note which was a nice personal touch. I will definitely be purchasing future products from Kiana Beauty. Thank you Show details · 1
Online shopping experience A+++++My lovely husband actually found this online store and purchased me a Chanel lip balm. I was so impressed with the beautiful wrapping, and perfectly packaged, authentic product. I desperately wanted one to gift my friend as part of her 40th birthday gift. Yes, I could have shopped through the bigger retailers, but having a small family business myself, I was really drawn to supporting another small business. Their customer service is amazing! I live in a rural area so am ridiculously far away from everything. Going in store wasn't an option, bu… Read more · 1t the ladies seriously went above and beyond to help me in receiving exactly what I was after, and super quick so it would be here in time for my friends birthday. I am beyond grateful for their service and will definitely be choosing this online store for all of my beauty purchases and gifts in future. Thank you so much ladies! X
An online first for meI'm extremely happy with my perfume,it was exactly what I ordered PLUS it was sent within a week,to Tas, PLUS I had a handwritten note to say thankyou PLUS it was gift wrapped!! Thank you Kiana! Show details · 1
Efficient, easy and Friendly with Sleek Packaging!Kiana Beauty was the best priced for my daughter’s Birthday gift of Chanel Chance perfume. My order was dispatched quickly and arrived in 2- 3 days and came beautifully gift wrapped with a business card and inventory receipt. Very impressive service and would definitely use for future purchases. Show details · 1
Top quality product & serviceSo glad I found this store. There was no problem locating the perfume I wanted, which was a very fair price. Easier (& cheaper) than making a trip out to buy in a store. As always, the quality of the product gave me pleasure. It arrived within a couple of days, beautifully wrapped & personally addressed. I will recommend Kiana Beauty Melbourne to my friends & buy from them again. Show details · 1
Quick turnaround time ComplaintI posted a review on Kiana Beauty with regard to an order of Chanel No 5 Perfume. My complaint was that I received the wrong bottle from my order, Kiana were very quick to respond and it turned out that the bottle was older stock and not the new bottle, the product itself had not changed. Thank you for helping me with this so quickly Show details · 1
Questions & Answers
Do you have the estee Launder body powder and puff in youth dew Thank you
Hi Lyn, Unfortunately the Youth Dew body powder has been discontinued by Estee Lauder.
Good afternoon, I see that you stock a Dior perfume that is very difficult to find now - I really want to buy from you but have had terrible experiences in the past with online fragrance companies selling non-legitimate products! Is that likely to be the case here? Yours hopefully, a Dior fan
Are the perfumes original?
Sorry I cant help ,have only purchased skin care and they are all original brand.
Dear Poorvi, Thank you so much for reaching out to us with your question.
Yes, we can assure you that all our brands and products are authentic and fresh stock.
I hope this helps.
Kiana Beauty Melbourne
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