From January 22nd 2019 until February 1st 2019, Kiana Beauty is offering reviewers a chance to win a $100 Gift voucher. This is open to customers encouraging either a positive or negative review based on their experience. It is possible that reviews were written by customers who received such a reward. These reviews adhere to ProductReview’s Incentivised Customer Reviews Guidelines and may explain a spike in review numbers. Further information regarding the Terms and Conditions of this incentive more information can be seen .
AMAZING Customer Service!
I just wanted to share my experience with others about the wonderful customer service I received through my online order at Kiana Beauty. I came across this website and many others while I was trying to find the best price on fragrance to gift to my partner. After I found Kiana Beauty offering the most in terms of competitive pricing, free deliver over $50+ as well as an additional promotion, I quickly submitted my order and from thereon I was completely taken care of and knew each and every step of my delivery until it reached my door. Not onl...y was the shipping extremely quick (especially given I'm in QLD), but there was a lovely handwritten note followed by my two items wrapped beautifully so I could gift this without a worry. I was also emailed a discount with my next purchase after signing up! That to me was the highest level of customer service I have experienced in a very long time and being a frequent online shopper, I can definitely say I will be placing another order online with Kiana Beauty the next time I require beauty/fragrance. It just goes to show that small business owners really are passionate about customers and care about what they do. Great work team!
Customer Service at its best
This company lives and breathes the true meaning of customer service, from quick service and delivery turnaround times coupled with going the extra mile to make their customers feel valued with personalised notes. As a result I am now a loyal and returning customer.
Awesome shopping experience at Kiana Beauty Melbourne
Kiana Beauty offers one of the best online shopping experience ever from the moment you order to the time you received the products. I was contemplating on buying my beauty products from Sephora au online but then decided to give Kiana Beauty a try. I was blown away. The prices on high-end beauty products are competitive and reasonable. I ordered on Friday and received my package on Monday. My Chanel lipsticks and eyeliner came beautifully wrapped with a handwritten personal note. That really makes a makeup enthusiast like me feel special. Bravo!
Kiana Beauty, Brilliant!
I have recently purchased perfume and aftershave from Kiana Beauty in Berwick, Melbourne and am really impressed with the service and advice that their team have given me. They have promptly answered any questions that I had and have provided further detailed information where required. I am a male and very grateful for their time and assistance. Each purchase has arrived on time, nicely gift wrapped, together with a letter of appreciation for that purchase. Such a wonderful, professional team that go the extra mile to really ensure that yo...u are happy with your purchase. Thank you all so much. I am a very happy customer having purchased some lovely perfume for my wife and aftershave for myself and, for my next purchase, Kiana Beauty is where I’ll go. Thanks again. Bruce.
I absolutely loved my order! Will be back for more!
A big thank you to the team at kiana and it came with a lovely hand written note & wrapped up- it was all done so well!
They have great communication and fast shipping, personalised service and an easy to use website and checkout.
Product, Packaging finessed with confidence and great customer relations
Hello there... I purchased some Chanel 'produits'. The delivery was exceptionally fast and fully tracked. The products were all bubble wrapped and then wonderfully presented (I bought Chanel) with Chanel ribbons - what you not expect from an online retailer. Hand written thank you's - It was such a retail experience you do not often come across. 100% recommended if you do have live in the city and even if you do definitely check them out. Guy (Hunter Valley).
Kiana - offering top service with the best prices that I have found in Australia
Thank you - I am more than happy with my order - & the excellent & professional service that I have received from the Kiana staff during the transaction.
My item - arrived gift wrapped with a personalized message from the management - which I appreciated.
Wonderful service and a fantastic range of quality beauty products!
This is a wonderful store to do your online shopping. The range of high quality beauty brands they stock is superb. Items are also delivered beautifully packaged with a quick shipping time. This is a very impressive operation with great service.
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