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Kiana Beauty Melbourne

Kiana Beauty Melbourne

5.0 from 43 reviews

Product, Packaging finessed with confidence and great customer relations

Hello there... I purchased some Chanel 'produits'. The delivery was exceptionally fast and fully tracked. The products were all bubble wrapped and then wonderfully presented (I bought Chanel) with Chanel ribbons - what you not expect from an online retailer. Hand written thank you's - It was such a retail experience you do not often come across. 100% recommended if you do have live in the city and even if you do definitely check them out. Guy (Hunter Valley).

Product Quality
Return Claim MadeNo
Date PurchasedMay 2019
1 comment
Awww Guy, Thank you so much for taking the time to review us and for your lovely feedback. We hope to see you again soon. Love the Kiana Beauty Team

Kiana - offering top service with the best prices that I have found in Australia

Thank you - I am more than happy with my order - & the excellent & professional service that I have received from the Kiana staff during the transaction.
My item - arrived gift wrapped with a personalized message from the management - which I appreciated.

Product Quality
Return Claim MadeNo
Date PurchasedMarch 2019
1 comment
Deter Peter, Thank you so much for taking the time to leave a review and for your kind words. We look forward to helping you again soon. Love the Kiana Beauty Team

Wonderful service and a fantastic range of quality beauty products!

This is a wonderful store to do your online shopping. The range of high quality beauty brands they stock is superb. Items are also delivered beautifully packaged with a quick shipping time. This is a very impressive operation with great service.

Product Quality
Return Claim MadeNo
Date PurchasedMarch 2019
1 comment
Dear Gayle, Thank you for your ongoing support and for taking the time to leave us such lovely feedback. We look forward to seeing you again soon. Love the Kiana Beauty Team

Thank you Kiana Beauty Melbourne

Thank you Kiana Beauty. What a pleasure it was to order from you. My product arrived promptly and In good condition. Wrapped well and had that extra touch, Chanel paper and ribbon.

Return Claim MadeNo
Date PurchasedFebruary 2019
1 comment
Dear Lew, It was absolutely our pleasure to lovingly wrap your order in the signature Chanel gift wrap! Thank you so much for taking the time to leave such lovely feedback. Love from the Kiana Beauty Team

Easy Peasy

Very easy online shopping, loads of products so definitely a one stop shop for me, website is not too flashy or in your face, nice understated look.

1 comment
Dear Mandy Thank you so much for taking the time to leave us a review. We greatly appreciate your feedback and hope to see you again soon. Kind regards, the Kiana Beauty Team

This is amazing, and it changed my life.

My life is changed, thanks to Kiana Beauty Melbourne. I love it so much and now I’m just trying to reach the 20 word minimum.

1 comment
Dear Abby, Thank you for your review. We hope to see you again soon. Kind regards, The Kiana Beauty Team

Perfect

I was very very very very very very very very very very very very very very very very very satisfied

1 comment
Dear Rim Thank you for your kind words. We hope we can help you out again soon.

Great and fast service

I purchased the Estee Lauder ANR - I have used many bottles of this serum, and love it, but it was my first purchasing it through Kiana Beauty. It was easy to find what I wanted, the price was great and service and delivery very prompt.

1 comment
Dear Karina, Thanks so much for taking the time to leave a reivew. We love Estee Lauder Advanced Night Repair too! It's a little miracle worker isn't it. We hope to see you again soon. Kind regards, The Kiana Beauty Team

Crabtree & Evelyn Goatmilk & Oat Conditioner AMAZING!!

This conditioner is great I have tape in hair extensions with a sensitive scalp so when I need a good condition I leave this 1 in for about 20 mins and it makes my hair smell and feel so soft and beautiful after washed out.

1 comment
Dear Emily We're glad that you are loving this conditioner. We hope to help you again in the future. Kind regards, the Kiana Beauty team

Happy Jan

I was happy to easily find the products I liked. They were quickly received with a lovely Thank you note. The prices were better than most other places I have investigated.

2 comments
Dear Carol, Thank you so much for taking the time to write a review and for your lovely feedback. We hope to see you again soon. Kind regards The Kiana Beauty TeamIt is always a pleasure shopping with you.

Great prices.

Easy to order, excellent variety of products plus great prices with very prompt delivery. Thanks again I will be back!

1 comment
Dear Jann, Thank you so much for your lovely comments. We hope to see you again soon. Love the Kiana Beauty Team

Great prices for designer products

I love Kiana Beauty and buy my Chanel products from them. They have competitive prices for excellent designer perfumes and other products. They offer fast delivery and reliable service.

1 comment
Dear Merce, Thank you so much for supporting Kiana Beauty and for your lovely review. We hope to see you again soon. Kind regards, The Kiana Beauty Team

Very nice

Very easy to navigate, The range is very nice and plenty to choose from. the quality is top notch and reasonably priced.

1 comment
Dear Shaz Thank you so much for your lovely feedback! Best wishes, the Kiana Beauty Team

AMAZING!

Great website! Really easy to read and so organised... loved all the various products available online and in store! And I’m in love with the Kora Organic skincare I brought (didn’t think I could get it anywhere else)

1 comment
Hi Charlotte, Thanks for your review. We're so pleased that you are enjoying your KORA Organics skincare, it's such a lovely little luxury to incorporate into your daily routine. We hope to see you again soon. Kind regards, The Kiana Beauty Team

Excellent service

Fantastic products that were so beautifully gift wrapped. Loved the variety of products. The delivery was so super fast. Excellent service.

1 comment
Hi Bella, Thanks for your review. We are so glad to hear that you were able to find products you love, and that our service made you smile. Hopefully we can help you again soon. Kind regards, the Kiana Beauty team

Awesome Aussie one stop beauty shop

This is like my one stop beauty shop! I can get a wide variety of brands and something for the whole family. Excellent customer service too!

1 comment
Hi Mel, We LOVE that you called us "your one stop beauty shop!" That really makes our hearts sing. And yes, we have products for women and men, but also for the little members of the family too. We love that you can get them all in one place. We hope we can help you and your family again soon. Kind regards, the Kiana Beauty team

Shay & Blue Salt Caramel

A very nice fragrance that smells of exactly what it says on the label.Nice website and an overall pleasurable purchasing experience. I appreciated the personal touches often absent when purchasing online.

1 comment
Hi Phil, Thanks for your review. We are glad that you love your Shay & Blue Salted Caramel fragrance, and that you had a positive experience shopping with us. Our team do work add to add some love into all our orders. We hope we can help you again soon. Kind regards, the Kiana Beauty team

Customer service is wonderful!

Easy to find the products from the brands I love! The products are always in stock from my favourite well known brands & the authentic quality is great .

1 comment
Dear Sharyn, Thanks for your feedback. It's great to hear that we have the brands and products that you love. We hope we can help you again in the future. Kind regards, the Kiana Beauty team

It waassss amazing and authentic also the packaging was amazing love it i will get back and sop here

Amazing and perfect i am so in love with the service also the prices is okay however I recited it a 2 days after my order wow

1 comment
Hi Sarah, Wow, we loved that you had such a positive experience shopping with us. We do our best to post orders out as soon as we can, and to add some love into each order. We'd love to help you again soon. Kind regards, the Kiana Beauty team

People who know what Customer Service is.

I'm always happy to purchase my Chanel products from KB. Professionally packaged, a pleasure to speak with and if there are any changes to the Chanel line, there's always excellent advice! On the one occasion where there was a slight problem, it was fixed extremely quickly with the personal touch. I cannot recommend the people at KB enough!

1 comment
Hi LC1, Thank you for taking the time to leave us a review. We are so glad we've been able to help you out with your Chanel products. Our Chanel expert, Liz, loves being able to help our online customers with their queries. We look forward to helping you again soon. Kind regards, the Kiana Beauty team

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