From January 22nd 2019 until February 1st 2019, Kiana Beauty is offering reviewers a chance to win a $100 Gift voucher. This is open to customers encouraging either a positive or negative review based on their experience. It is possible that reviews were written by customers who received such a reward. These reviews adhere to ProductReview’s Incentivised Customer Reviews Guidelines and may explain a spike in review numbers. Further information regarding the Terms and Conditions of this incentive more information can be seen .
Great products and very quick delivery
So happy with my purchase of Moss St Fragrances Sandalwood and Sea Sal Scented Diffuser - beautiful scent, beautifully packaged, super quick delivery.
Found a product that was out of stock everywhere else. Arrived with a beautifully hand written note and gift wrapped.
I was searching for an EDP and this site came up. Ordering was easy, delivery very fast. Included was a lovely hand written note from the team and I nearly didn’t see these, but three sample perfumes, wrapped beautifully. So surprised.
Very happy with my experience.
Perfect Customer Service
I discovered Kiana when we were in the first lockdown in Vic .
I am a Clinique user and was finding it difficult to obtain certain products. Kiana had what I wanted it was delivered in under a week along with a handwritten note . I have continued to purchase from Kiana and highly recommend them.
I ordered an Estée Lauder product that was the wrong colour. I contacted Stav and Kelly and a replacement product was sent immediately.
I ordered some EDP in December as a Xmas gift but unfortunately someone stole it on route to my delivery address... Kiana Beauty were so helpful with the problem I was going through & they ordered in another for me & shipped it quickly. Second time around sent on a Friday & received on the Monday.... It was gift wrapped with a lovely note. Thank you soo much.... Highly recommend them....
Excellent Customer Service
I made my first online purchase with Kiana Beauty on 6th January and received my Christian Faye Eyebrow Kit in charcoal today via Australia Post. From the outset, Stav responded to my enquires as to which shade I should choose in a very prompt and professional manner. I had also inadvertently ordered the wrong shade which Stav corrected for me so I received the correct colour. The palette is lovely but I think I will need a bit of practice in applying the the stencils. Overall, this shop is a lovely online find and I would definitely shop here again.
Your overall service has been brilliant, I would lk just like to thank you so much for all the updates and follow through. And as for the product, I'm ecstatic - same beautiful product I remember from my youth!!! Thankyou so much. Regards and Merry Christmas.
Great service during covid
I Got a l’occtaine gift for Xmas. A few days & no delivery fee was charged. Excellent quick service ladies. Thankyou.
Great service and range of products
I was struggling to find an eye cream I have been using for years and came across Kiana Beauty who stocked it which was a relief. The order arrived in 3 days with a handwritten note which was a nice personal touch. I will definitely be purchasing future products from Kiana Beauty. Thank you
Online shopping experience A+++++
My lovely husband actually found this online store and purchased me a Chanel lip balm. I was so impressed with the beautiful wrapping, and perfectly packaged, authentic product. I desperately wanted one to gift my friend as part of her 40th birthday gift. Yes, I could have shopped through the bigger retailers, but having a small family business myself, I was really drawn to supporting another small business. Their customer service is amazing! I live in a rural area so am ridiculously far away from everything. Going in store wasn't an option, bu...t the ladies seriously went above and beyond to help me in receiving exactly what I was after, and super quick so it would be here in time for my friends birthday. I am beyond grateful for their service and will definitely be choosing this online store for all of my beauty purchases and gifts in future. Thank you so much ladies! X
An online first for me
I'm extremely happy with my perfume,it was exactly what I ordered PLUS it was sent within a week,to Tas, PLUS I had a handwritten note to say thankyou PLUS it was gift wrapped!! Thank you Kiana!
Efficient, easy and Friendly with Sleek Packaging!
Kiana Beauty was the best priced for my daughter’s Birthday gift of Chanel Chance perfume. My order was dispatched quickly and arrived in 2- 3 days and came beautifully gift wrapped with a business card and inventory receipt. Very impressive service and would definitely use for future purchases.
Top quality product & service.
So glad I found this store. There was no problem locating the perfume I wanted, which was a very fair price. Easier (& cheaper) than making a trip out to buy in a store. As always, the quality of the product gave me pleasure. It arrived within a couple of days, beautifully wrapped & personally addressed. I will recommend Kiana Beauty Melbourne to my friends & buy from them again.
The reviewer stated that an incentive was offered for this review
Quick turnaround time Complaint
I posted a review on Kiana Beauty with regard to an order of Chanel No 5 Perfume. My complaint was that I received the wrong bottle from my order, Kiana were very quick to respond and it turned out that the bottle was older stock and not the new bottle, the product itself had not changed. Thank you for helping me with this so quickly
Questions & Answers
Are the perfumes original?
Sorry I cant help ,have only purchased skin care and they are all original brand.
Thank you so much for reaching out to us with your question....Yes, we can assure you that all our brands and products are authentic and fresh stock. I hope this helps. Kiana Beauty Melbourne
Get an answer from our members and Kiana Beauty Melbourne representatives
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