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Kiana Beauty Melbourne

Kiana Beauty Melbourne

5.0 from 97 reviews · View Statistics
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Listing monitored by Kiana Beauty Melbourne

Reviews

5.0
97 reviews
5
(95)
4
(2)
3
(0)
2
(0)
1
(0)
  • Product Quality
    5.0 (53)
  • Return Claim MadeYes (3) · No (56)
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Papa
Papa
  • 3 reviews
  • 1 like

Great products and very quick delivery

published

So happy with my purchase of Moss St Fragrances Sandalwood and Sea Sal Scented Diffuser - beautiful scent, beautifully packaged, super quick delivery.

Highly recomment

Product Quality
5/5
Incentivised Review No
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Pleasantly suprised

published

Found a product that was out of stock everywhere else. Arrived with a beautifully hand written note and gift wrapped.

Product Quality
5/5
Incentivised Review No
Kiana Beauty Melbourne
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Mary
MaryGreater Melbourne (Metropolitan), VIC
  • 3 reviews
  • 6 likes

Terrific service

published

I was searching for an EDP and this site came up. Ordering was easy, delivery very fast. Included was a lovely hand written note from the team and I nearly didn’t see these, but three sample perfumes, wrapped beautifully. So surprised.
Very happy with my experience.

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Kiana Beauty Melbourne
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astraveb777
astraveb777Greater Melbourne (Metropolitan), VIC
  • 12 reviews
  • 6 likes

Perfect Customer Service

published

I discovered Kiana when we were in the first lockdown in Vic .
I am a Clinique user and was finding it difficult to obtain certain products. Kiana had what I wanted it was delivered in under a week along with a handwritten note . I have continued to purchase from Kiana and highly recommend them.

Product Quality
5/5
Incentivised Review No
Kiana Beauty Melbourne
Kiana Beauty M.Kiana Beauty MelbourneSend a private message
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Meredith
Meredith
  • 2 reviews

Perfect service

published

I ordered an Estée Lauder product that was the wrong colour. I contacted Stav and Kelly and a replacement product was sent immediately.

Product Quality
5/5
Incentivised Review No
Kiana Beauty Melbourne
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Gizzyduck
GizzyduckSouth East Queensland, QLD
  • 34 reviews
  • 15 likes

Soo Helpful

published

I ordered some EDP in December as a Xmas gift but unfortunately someone stole it on route to my delivery address... Kiana Beauty were so helpful with the problem I was going through & they ordered in another for me & shipped it quickly. Second time around sent on a Friday & received on the Monday.... It was gift wrapped with a lovely note. Thank you soo much.... Highly recommend them....

Product Quality
5/5
Incentivised Review No
Kiana Beauty Melbourne
Kiana Beauty M.Kiana Beauty MelbourneSend a private message
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Jane K
Jane KSydney, NSW
  • 2 reviews

Excellent Customer Service

published

I made my first online purchase with Kiana Beauty on 6th January and received my Christian Faye Eyebrow Kit in charcoal today via Australia Post. From the outset, Stav responded to my enquires as to which shade I should choose in a very prompt and professional manner. I had also inadvertently ordered the wrong shade which Stav corrected for me so I received the correct colour. The palette is lovely but I think I will need a bit of practice in applying the the stencils. Overall, this shop is a lovely online find and I would definitely shop here again.

Product Quality
5/5
Incentivised Review No
Kiana Beauty Melbourne
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Maree
MareePerth, WA
  • 2 reviews

LOVE IT!!!!

published

Your overall service has been brilliant, I would lk just like to thank you so much for all the updates and follow through. And as for the product, I'm ecstatic - same beautiful product I remember from my youth!!! Thankyou so much. Regards and Merry Christmas.

Product Quality
5/5
Incentivised Review No
Kiana Beauty Melbourne
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Janette Thompson
Janette ThompsonSydney, NSW

Great service during covid

published

I Got a l’occtaine gift for Xmas. A few days & no delivery fee was charged. Excellent quick service ladies. Thankyou.

Product Quality
5/5
Incentivised Review No
Kiana Beauty Melbourne
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Belinda
BelindaGreater Melbourne (Outer), VIC
  • 2 reviews
  • 3 likes

Great service and range of products

published

I was struggling to find an eye cream I have been using for years and came across Kiana Beauty who stocked it which was a relief. The order arrived in 3 days with a handwritten note which was a nice personal touch. I will definitely be purchasing future products from Kiana Beauty. Thank you

Product Quality
5/5
Incentivised Review No
Kiana Beauty Melbourne
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Wilks
WilksMount Beauty
  • 9 reviews
  • 6 likes
  • Verified

Online shopping experience A+++++

published
Product Quality
5/5
Incentivised Review No
Kiana Beauty Melbourne
Kiana Beauty M.Kiana Beauty MelbourneSend a private message
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Jo  Tasmania
Jo TasmaniaSouth-East, TAS

An online first for me

published

I'm extremely happy with my perfume,it was exactly what I ordered PLUS it was sent within a week,to Tas, PLUS I had a handwritten note to say thankyou PLUS it was gift wrapped!! Thank you Kiana!

Incentivised Review No
Return Claim MadeNo
Date PurchasedAugust 2020
Kiana Beauty Melbourne
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Kerri R.
Kerri R.Greater Melbourne (Metropolitan), VIC

Efficient, easy and Friendly with Sleek Packaging!

published

Kiana Beauty was the best priced for my daughter’s Birthday gift of Chanel Chance perfume. My order was dispatched quickly and arrived in 2- 3 days and came beautifully gift wrapped with a business card and inventory receipt. Very impressive service and would definitely use for future purchases.

Product Quality
5/5
Incentivised Review No
Kiana Beauty Melbourne
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Top quality product & service.

published

So glad I found this store. There was no problem locating the perfume I wanted, which was a very fair price. Easier (& cheaper) than making a trip out to buy in a store. As always, the quality of the product gave me pleasure. It arrived within a couple of days, beautifully wrapped & personally addressed. I will recommend Kiana Beauty Melbourne to my friends & buy from them again.

Product Quality
5/5
Return Claim MadeNo
Date PurchasedJune 2020
Kiana Beauty Melbourne
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The reviewer stated that an incentive was offered for this review

cpatriick
cpatriickSydney, NSW
  • 9 reviews

Quick turnaround time Complaint

published

I posted a review on Kiana Beauty with regard to an order of Chanel No 5 Perfume. My complaint was that I received the wrong bottle from my order, Kiana were very quick to respond and it turned out that the bottle was older stock and not the new bottle, the product itself had not changed. Thank you for helping me with this so quickly

Incentivised Review No
Return Claim MadeNo
Date PurchasedMay 2020
Kiana Beauty Melbourne
Kiana Beauty M.Kiana Beauty MelbourneSend a private message
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Questions & Answers

Poorvi M.
Poorvi M.asked

Are the perfumes original?

2 answers
astraveb777
astraveb777

Sorry I cant help ,have only purchased skin care and they are all original brand.

Kiana Beauty Melbourne
Kiana Beauty M.Kiana Beauty MelbourneSend a private message

Get an answer from our members and Kiana Beauty Melbourne representatives

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