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Kiana Beauty Melbourne

Kiana Beauty Melbourne

5.0 from 94 reviews · View Statistics

Reviews

5.0

94 reviews
3
(0)
2
(0)
1
(0)
  • Product Quality
    5.0 (50)
  • Return Claim MadeYes (3) · No (53)
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Perfect service

published

I ordered an Estée Lauder product that was the wrong colour. I contacted Stav and Kelly and a replacement product was sent immediately.

Product Quality
Incentivised ReviewNo
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1 comment
Kiana Beauty Melbourne
Kiana Beauty M.Kiana Beauty Melbourne
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Gizzyduck

GizzyduckSouth East Queensland, QLD

  • 32 reviews
  • 15 likes

Soo Helpful

published

I ordered some EDP in December as a Xmas gift but unfortunately someone stole it on route to my delivery address... Kiana Beauty were so helpful with the problem I was going through & they ordered in another for me & shipped it quickly. Second time around sent on a Friday & received on the Monday.... It was gift wrapped with a lovely note. Thank you soo much.... Highly recommend them....

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Incentivised ReviewNo
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1 comment
Kiana Beauty Melbourne
Kiana Beauty M.Kiana Beauty Melbourne
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Jane K

Jane KSydney, NSW

Excellent Customer Service

published

I made my first online purchase with Kiana Beauty on 6th January and received my Christian Faye Eyebrow Kit in charcoal today via Australia Post. From the outset, Stav responded to my enquires as to which shade I should choose in a very prompt and professional manner. I had also inadvertently ordered the wrong shade which Stav corrected for me so I received the correct colour. The palette is lovely but I think I will need a bit of practice in applying the the stencils. Overall, this shop is a lovely online find and I would definitely shop here again.

Product Quality
Incentivised ReviewNo
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1 comment
Kiana Beauty Melbourne
Kiana Beauty M.Kiana Beauty Melbourne
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Maree

MareePerth, WA

LOVE IT!!!!

published

Your overall service has been brilliant, I would lk just like to thank you so much for all the updates and follow through. And as for the product, I'm ecstatic - same beautiful product I remember from my youth!!! Thankyou so much. Regards and Merry Christmas.

Product Quality
Incentivised ReviewNo
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1 comment
Kiana Beauty Melbourne
Kiana Beauty M.Kiana Beauty Melbourne
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Janette Thompson

Janette ThompsonSydney, NSW

Great service during covid

published

I Got a l’occtaine gift for Xmas. A few days & no delivery fee was charged. Excellent quick service ladies. Thankyou.

Product Quality
Incentivised ReviewNo
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1 comment
Kiana Beauty Melbourne
Kiana Beauty M.Kiana Beauty Melbourne
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astraveb777

astraveb777Greater Melbourne (Metropolitan), VIC

  • 12 reviews
  • 6 likes

Great Service and products

published

I made my first purchase from this online store on Friday 30/10/20 , today 02/11/20 I received my order with a handwritten thank you note from Alex.
Very impressed with their customer service and range of products .
Will defiantly be purchasing from Kiana again.

Product Quality
Incentivised ReviewNo
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1 comment
Kiana Beauty Melbourne
Kiana Beauty M.Kiana Beauty Melbourne
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Belinda

BelindaGreater Melbourne (Outer), VIC

  • 2 reviews
  • 3 likes

Great service and range of products

published

I was struggling to find an eye cream I have been using for years and came across Kiana Beauty who stocked it which was a relief. The order arrived in 3 days with a handwritten note which was a nice personal touch. I will definitely be purchasing future products from Kiana Beauty. Thank you

Product Quality
Incentivised ReviewNo
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1 comment
Kiana Beauty Melbourne
Kiana Beauty M.Kiana Beauty Melbourne
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Wilks

WilksMount Beauty

  • 9 reviews
  • 6 likes
  • Verified

Online shopping experience A+++++

published
Product Quality
Incentivised ReviewNo
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1 comment
Kiana Beauty Melbourne
Kiana Beauty M.Kiana Beauty Melbourne
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Jo  Tasmania

Jo TasmaniaSouth-East, TAS

An online first for me

published

I'm extremely happy with my perfume,it was exactly what I ordered PLUS it was sent within a week,to Tas, PLUS I had a handwritten note to say thankyou PLUS it was gift wrapped!! Thank you Kiana!

Incentivised ReviewNo
Return Claim MadeNo
Date PurchasedAugust 2020
1 comment
Kiana Beauty Melbourne
Kiana Beauty M.Kiana Beauty Melbourne
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Kerri R.

Kerri R.Greater Melbourne (Metropolitan), VIC

Efficient, easy and Friendly with Sleek Packaging!

published

Kiana Beauty was the best priced for my daughter’s Birthday gift of Chanel Chance perfume. My order was dispatched quickly and arrived in 2- 3 days and came beautifully gift wrapped with a business card and inventory receipt. Very impressive service and would definitely use for future purchases.

Product Quality
Incentivised ReviewNo
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1 comment
Kiana Beauty Melbourne
Kiana Beauty M.Kiana Beauty Melbourne
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Top quality product & service.

published

So glad I found this store. There was no problem locating the perfume I wanted, which was a very fair price. Easier (& cheaper) than making a trip out to buy in a store. As always, the quality of the product gave me pleasure. It arrived within a couple of days, beautifully wrapped & personally addressed. I will recommend Kiana Beauty Melbourne to my friends & buy from them again.

Product Quality
Return Claim MadeNo
Date PurchasedJune 2020
1 comment
Kiana Beauty Melbourne
Kiana Beauty M.Kiana Beauty Melbourne
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The reviewer stated that an incentive was offered for this review

cpatriick

cpatriickSydney, NSW

  • 3 reviews

Quick turnaround time Complaint

published

I posted a review on Kiana Beauty with regard to an order of Chanel No 5 Perfume. My complaint was that I received the wrong bottle from my order, Kiana were very quick to respond and it turned out that the bottle was older stock and not the new bottle, the product itself had not changed. Thank you for helping me with this so quickly

Incentivised ReviewNo
Return Claim MadeNo
Date PurchasedMay 2020
1 comment
Kiana Beauty Melbourne
Kiana Beauty M.Kiana Beauty Melbourne
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Could not be happier!!

published

I’m so very happy with the service and product I’ve received from Kiana Beauty. It was a gift for Mother’s Day, it came within a couple of days and the packaging it came in was adorable. I received a free gift with my purchase which made it even more exciting. I would recommend Kiana beauty to people who want amazing products at a very reasonable price- with great service!! What more could I have asked for! Thank you.

Product Quality
Incentivised ReviewNo
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1 comment
Kiana Beauty Melbourne
Kiana Beauty M.Kiana Beauty Melbourne
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JeanetteB

JeanetteBSydney, NSW

  • 2 reviews

Fantastic Service!

published

It was my first time using Kiana Beauty and it certainly won’t be my last. I purchased some products for our daughter’s birthday and the range was great and easy to navigate. Delivery was efficient and beautifully wrapped which was perfect. Thanks so much.

Product Quality
Incentivised ReviewNo
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1 comment
Kiana Beauty Melbourne
Kiana Beauty M.Kiana Beauty Melbourne
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Katie

KatieSydney, NSW

  • 3 reviews
  • 2 likes

Excellent service every time

published

Fast delivery, beautifully packaged items. You always do A great job and I’ve ordered from you a number of times. Products always arrive before expected. My go to for all Clinique products.

Product Quality
Incentivised ReviewNo
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1 comment
Kiana Beauty Melbourne
Kiana Beauty M.Kiana Beauty Melbourne
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Allan R.

Allan R.Hobart, TAS

  • 3 reviews
  • 2 likes

Brilliant products and service couldn't recommend them higher

published

Easy to navigate the store amazing range of products I will be going back here again as it's hard in Tasmania to find a decent store. Products purchased were perfect

Product Quality
Incentivised ReviewNo
1 comment
Kiana Beauty Melbourne
Kiana Beauty M.Kiana Beauty Melbourne
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noodle86

noodle86South East Queensland, QLD

  • 3 reviews

Makes gift shopping easier!

published

Had a fantastic experience, product was shipped very quickly. Kiana Beauty has a great range of Chanel perfume for the right price and I will definitely be back for special gifts!

Product Quality
Date PurchasedDecember 2019
1 comment
Kiana Beauty Melbourne
Kiana Beauty M.Kiana Beauty Melbourne
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The reviewer stated that an incentive was offered for this review

Annie

AnnieSouth-Eastern Region, NSW

Thank you

published

Really happy with my purchase of thin Lizzy compact makeup. Fabulous price with a personal touch like a gift, beautiful packaging and a personalised letter. Delivered in a matter of days. Highly recommend and will definitely buy again.

Product Quality
Incentivised ReviewNo
Date PurchasedOctober 2019
1 comment
Kiana Beauty Melbourne
Kiana Beauty M.Kiana Beauty Melbourne
Similar opinion? Write a review on ProductReview.com.au!
Helen P

Helen PSydney, NSW

  • 3 reviews

excellent product

published

I have bought Chanel Coco Mademoiselle perfume. It was delivered promptly, nicely wrapped and a handwritten Thank you for the purchase note from Kiana Beauty girls - very nice personal touch! I have been using this perfume for a while now, it's very elegant and fresh. Thank you

Product Quality
Incentivised ReviewNo
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1 comment
Kiana Beauty Melbourne
Kiana Beauty M.Kiana Beauty Melbourne
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Anne-Marie H.

Anne-Marie H.Greater Melbourne (Metropolitan), VIC

Super products and prices to save !

published

Products are easily assessable & Website is great ! Love the range of products including my Coco Chanel items which I use constantly. Known labels so great quality. I will be repeating my shops frequently !

Product Quality
Return Claim MadeNo
1 comment
Kiana Beauty Melbourne
Kiana Beauty M.Kiana Beauty Melbourne
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

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