Reviewer Photos & Videos
- King Living
Love the product
Our jasper sofa is both comfortable and gorgeous. We have spent years looking for a comfortable sofa that we can sit down and relax On at the end of the day. We had some issues with the product initially which has now been addressed and is being sorted.
The reviewer stated that an incentive was offered for this review
Efficient service from Cameron and electrics all seems to be working fine again. Thanks for the attention and for wearing a face mask
Cameron arrived on time and resolved all the problems quickly and professionally. The electronics on the lounge suite are now working perfectly.
Cameron and Dylan went way above and beyond to follow up and deliver answered my constant emails regarding the repairs
Amazing service thanks to Cameron @ King Furniture Tech!
Cameron attended my place and fixed all issues at hand on both my desk and bed. Cameron also went above and beyond to help with additional queries I had on the furniture. Thank you!!
King Living Furniture Repair Service was great and Paul was very efficient and helpful. I would recommend him. Very friendly and professional service.
Feedback for Carlos
Carlos was extremely helpful and went the extra mile! He was great and turned up early!! Would recommend him!!! Amazing
- Furniture Repair Service
Paul furniture repairman was excellent
Paul the furniture repairman was efficient,prompt, arrived on time,rectified the problem very happy with the service,Thank you Paul for your experience & knowledge
Can’t be better
We got Dylan come to fix the couch, on time, confirm before come, easy talking, great person, very friendly professional service.
Paul was super helpful in fixing the little issues. Monica from head office made sure things got done promptly
I think the store could do with some changes
It seemed a bit clumsy to navigate around. Maybe they could do with more staff in peak tines
Amazing customer service from Paul
Paul has been absolutely amazing and professional. Gave good advice to protect the couch and ensure the longevity of it.
Great customer service and repairs
Monica quickly organised a technician to come out and install a missing part on our new sofa. Dylan was a great communicator, arrived on time and resolved the issue very quickly. Very happy with the responsiveness from customer service.
Great customer service
Paul was extremely polite & helpful in solving our issues. Very prompt with returning calls. Received our service even earlier than expected
Paul did a great job in fixing my sofa. He is punctual, polite and professional. Kingliving is lucky to have someone like Paul.
Wonderful shopping experience
Wonderful shopping experience instore with the help of a very helpful young lady by the name of Maria. Will surely visit again.
Questions & Answers
Can you please advise how accurate your lead times are for Zaza sofa 2, 2.5 and 3 seat offerings when purchasing online?
Dear JSH, Can you please email your details so I can make verbal contact with you to discuss your question to firstname.lastname@example.org. I look forward to hearing from you. Regards, Deb, KING
Hi. I have 2x King Recliners - purchased 2nd hand. I think they are Cloud II - or maybe I. They are in a unit used for AirBnB. Were both working well but one is now not working. I have switched the power supplies over - fault stays remains 'as is' - so its not the power supplies. Green LED illuminates on both too. Both head rest & foot rest seem to be inoperable. One of the 4 buttons gives an audible slight click noise but no movement. Unit is in Noosa, SE.QLD. Obviously they are not under warranty but I was prepared to pay for a King technician to do a site visit but the Service Desk operator wanted an Order no (which I dont have) or the purchasers tel no (which I dont have) - I'm not expecting a warranty call - I was to pay. He then also asked for the info off the "white tag" which I dont have to hand either (as I am not there). So cannot progress this. Any ideas? Otherwise, I will need to wait to return & take a closer look - look for a 'white tag', maybe get some codes off the motor, etc? And see how it actually works, eg. are there 2x motors or 1x. etc. I wonder, if there is not a local technician, whether I can just buy parts & repair myself? Or maybe they will want me to take the chair to Brisbane - which will be a real pain - as I will need to replace with another armchair temporarily. Thoughts\suggestions welcomed. Thx.
Dear Phil, Can you please send your details to email@example.com and I can follow this up directly with you. Deb King
Hi we have a lot of trouble connecting our phones to either of the charge tables we purchased with our couches -frustrating!!! Can you please offer suggestions to assist - thank you Sandy
Dear Sandy, We do apologise your phones are not charging as they should. Can you please email me to firstname.lastname@example.org and I can forward you a trouble shoot which may assist. Deb KING Customer Experience Supervisor.
Get an answer from our members and King Living representatives
|Category||Online Shops and Furniture Shops||Physical Shops and Furniture Shops||Physical Shops and Furniture Shops||Physical Shops and Furniture Shops|
|Type of Furniture Offered||Bedroom, Dining, Mattresses, Outdoor and Sofas||Bedroom, Dining, Mattresses, Outdoor and Sofas||Bedroom, Dining, Mattresses, Outdoor and Sofas||Bedroom, Dining, Mattresses, Outdoor and Sofas|
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