??!
1 photo
King Living

Reviews

Review distribution

5 star
1,364
4 star
63
3 star
17
2 star
27
1 star
129

Kay C.

Kay C.Greater Melbourne (Inner), VIC

Bad service!

published

Z

I purchased a Jasper II sofa at Kingliving. The sales told me I need to wait for the sofa for around three months. After three months, they told me I need to wait for 1-2 weeks more. And they still cant confirm the delivery date. Their initial sales service was good but everything else after that has fallen short. The staffs are impolite and unhelpful on the phone. They only put efford into online advertisement but don't expect any after-sales service! I feel so disappointed with this poor and irresponsible customer service!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationSouthbank
See all answers
1 comment
King Living
Elizabeth R.King Living

Perfect customer service

published

Carlos was experienced in knowing the prkblem and finding a fast solution Friendly service, tested all lounges, made sure that i was happy with service and showed me how to use the swipe which i was dling wrong all this time.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationChatswood
See all answers
1 comment
King Living
Elizabeth R.King Living

Sam and Antonio

published

Sam and Antonio delivered our coffee table to our home. They were so polite and fantastic and ensured that its placement was of our satisfaction! Love our new coffee table.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
King Living
Elizabeth R.King Living

Hi Barbara, thanks for sharing the great delivery service you received from our team Sam and Antonio. We're sure your new coffee table will be a fabulous edition to your living room and we thank you for choosing King Living.

Perfect service

published

Carlos was brilliant. Fixed the issue straight away and also went beyond the task by helping me rearrange the couch. No waiting around. Punctual and polite. Great service. Thanks carlos.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeYes
Store LocationChatswood
See all answers
1 comment
King Living
Elizabeth R.King Living

A great Service Call from Neil

published

Great service call by Neil. Prompt and professional. He knew what he was doing, did it fast and left everything tidy. Absolute pleasure to deal with and a great representative of the company!

Return Claim MadeNo
Warranty Claim MadeNo
1 comment
King Living
Elizabeth R.King Living

A long term customer returning for great quality furniture

published

Once again Paulette Finney helped us find the right furniture to furnish our new house.
She has intimate knowledge of all the ranges of furniture and is an excellent coordinator of colours and finishes.
Thanks Paulette

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeYes
Product Appearance As advertised
See all answers
1 comment
King Living
Elizabeth R.King Living

Exceptional service every step of the way!

published

Jaxson was an absolute pleasure to deal with throughout our experience. He was knowledgeable, followed up on a queries in a timely fashion and was just a pleasure, this makes a real difference!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationRichmond
See all answers
1 comment
King Living
Elizabeth R.King Living

Great service by Carlos

published

Carlos was fantastic. Very friendly and had a great knowledge of the product, had it fixed in no time. If anything goes wrong in the future please send Carlos again.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationNorthmead
See all answers
1 comment
King Living
Elizabeth R.King Living

Great service

published

Carlos was wonderful and very helpful. Great service today and did a great job at fixing the couch. Thanks for all your help we are very greatful. Would reccomend his services.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeYes
See all answers
1 comment
King Living
Elizabeth R.King Living

Service call was fantastic

published

Thank you to Carlos today for the service call. He took his time to look at the issues and fix it for me. Couch now looks as expected. He also took the tine to install the lights for me which an additional service.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeYes
Store LocationCastle hill
See all answers
1 comment
King Living
Elizabeth R.King Living

doug

dougSydney, NSW

Both men did an excellent job under time pressure from the Miller concierge staff

published

Our furniture delivery experience was excellent from 8 am phone call saying they would be there at 9 -- arrived on time and worked well with The Miller staff to unload , transport , remove, install and tidy up all under time pressure to be out of building by 10.30

Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
1 comment
King Living
Elizabeth R.King Living

Geoff G.

Geoff G.South East Queensland, QLD

Great service and products

published

Deborah Hopley has assisted us for.well over a year.
Her product knowledge and pleasant assistance made our furniture selection so much easier.
The store in the Gold Coast was well laid out and clean & fresh.
I have yet to assemble the furniture but am optimistic of a successful outcome.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationGold coast
See all answers
1 comment
King Living
Elizabeth R.King Living

Melody

Melody

  • 2 reviews

I had some small issues with sofa, and Carlos from Service team is great guy and he fixed the problem.

published

I had an issue with sofa with inclination not working and Carlos was here on time only took him 10 mins to fix it. He was very responsive, professional and nice.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationAnnandale shop
See all answers
1 comment
King Living
Elizabeth R.King Living

Anne G

Anne GSydney, NSW

  • 2 reviews

Great assembly service

published

Sam and Antonio did a great job of not only assembling my Jasper sofas, but explained how I could modify them in the future. They were very careful with my wooden floors, removing their shoes without being asked to.

Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
1 comment
King Living
Elizabeth R.King Living
The F.

The F.Sydney, NSW

Great to deal with.

published

Have bought 3 items previously over a 15 year period. Always a pleasure to do business. Good products and See Wei was great to deal with. Would definitely recommend King Furniture.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationChatswood Sydney
See all answers
1 comment
King Living
Elizabeth R.King Living

Back for more!!!

published

8 years after our first Baby Jasper, we decided to upgrade to a Delta III. Pree promptly and skilfully attended to all our needs. We really appreciated her help. Thank you so much. Looking forward to our new sofa. Giovanna & Vainer

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationChatswood
See all answers
1 comment
King Living
Elizabeth R.King Living

Great service and great people.

published

Mitch from King Living offered great service and advice to go with the beautiful lounge we purchased. We cant wait to buy some more furniture from king living at nunawading.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationKing Living Nunawading
See all answers
1 comment
King Living
Elizabeth R.King Living

Gizelle - thanks for your help in choosing fabrics

published

Thanks Gizelle from Moore Park in helping us choose fabrics for our new couch and occasional chair. You have a great eye for colour. We look forward to our delivery.

1 comment
King Living
Elizabeth R.King Living

Christian B.

Christian B.Sydney, NSW

Great experience and fantastic furnitures!

published

Great store with a good range of sample products and excellent customer service. We had a look around and decide to visit King for a new sofa, just to have a look and found what we were looking for.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationChatswood
See all answers
1 comment
King Living
Elizabeth R.King Living

Carole

CarolePerth, WA

Great purchase from King Living

published

Our new Jasper modular sofa, rug, coffee table, and soft furnishings arrived on Friday and we are delighted with them. The quality is outstanding. The colour scheme is also fabulous and I would like to thank Jess at the Nedlands store for her patience and good guidance as she helped us make decisions. Jess provided excellent service, as did her other colleagues at Nedlands. The delivery men were very professional and very obliging in helping us move existing furniture. Overall, a great experience with King Living.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationClaremont
See all answers
1 comment
King Living
Elizabeth R.King Living

Page 1 of 80

Questions & Answers

Francoise

Francoiseasked

We are looking at ordering a Zaza Package 3 Deep(3 seater with chaise) and would like some advice on fabric vs leather. Weve always had leather but like the fabric look better.. just worried about general wear and tear of fabric a d cleaning up after food/ wine spills and the dog? Any advice welcomed!!

1 answer
King Living
Elizabeth R.King Living

Hi Francoise, thank you for your question. With fabric if you do have pets, we do suggest a close weave fabric like our Luxe, Tango or Manhattan Fabrics, https://www.kingliving.com.au/luxury-materials also King Guard + Fabric protection, https://www.kingliving.com.au/king-guard-plus. Kind Regards Elizabeth.


Pushpa S.

Pushpa S.asked

Hi Can anyone help me. We thinking of buying ReoGrand Chaise from Kings Living. Shop in Auckland dont have this product displayed in store. Can anyone let me know if you have bought this sofa and what do you think about its comfortable level before we purchse.

1 answer
King Living
Elizabeth R.King Living

Hi Pushpa, thank you for your question, we have sent some photos and we will see if some of our lovely customers can also assist you with an opinion too. Kind Regards Elizabeth


Glenda S.

Glenda S.asked

Can a serenade storage bed be dissassembled for moving ?

1 answer
King Living
Elizabeth R.King Living

Hello Glenda, thank you for your question. Yes, the Serenade Storage Beds can be disassembled for moving, see links under assembly manuals. https://www.kingliving.com.au/media/wysiwyg/support/PDF/sereande-storage-bed-manual-20180901.pdf https://www.kingliving.com.au/media/wysiwyg/support/PDF/serenade-soft-bed-manual-20180901.pdf Kind Regards Elizabeth.


Get an answer from our members and King Living representatives

Details

King Living Online store

King Living Online store

32 reviews
King Living ACT, Fyshwick

King Living ACT, Fyshwick

22 reviews
King Living SA, Adelaide

King Living SA, Adelaide

30 reviews
King Living NSW, Annandale

King Living NSW, Annandale

138 reviews
King Living NSW, Bondi Junction

King Living NSW, Bondi Junction

33 reviews
King Living NSW, Castle Hill

King Living NSW, Castle Hill

78 reviews
King Living NSW, Chatswood

King Living NSW, Chatswood

169 reviews
King Living NSW, Moore Park

King Living NSW, Moore Park

201 reviews
King Living NSW, Northmead

King Living NSW, Northmead

171 reviews
King Living QLD, Fortitude Valley

King Living QLD, Fortitude Valley

71 reviews
King Living QLD, Gold Coast

King Living QLD, Gold Coast

74 reviews
King Living VIC, Cheltenham

King Living VIC, Cheltenham

22 reviews
King Living VIC, Nunawading

King Living VIC, Nunawading

54 reviews
King Living VIC, Richmond

King Living VIC, Richmond

100 reviews
King Living VIC, Southbank

King Living VIC, Southbank

24 reviews
King Living VIC, South Wharf

King Living VIC, South Wharf

2 reviews
King Living WA, Osborne Park

King Living WA, Osborne Park

27 reviews
King Living WA, Perth

King Living WA, Perth

54 reviews
CategoryOnline Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture Shops
Type of Furniture OfferedBedroom, Dining, Mattresses, Outdoor and SofasBedroom, Dining, Mattresses, Outdoor and SofasBedroom, Dining, Mattresses, Outdoor and SofasBedroom, Dining, Mattresses, Outdoor and SofasBedroom, Dining, Mattresses, Outdoor and SofasBedroom, Dining, Mattresses, Outdoor and SofasBedroom, Dining, Mattresses, Outdoor and SofasBedroom, Dining, Mattresses, Outdoor and SofasBedroom, Dining, Mattresses, Outdoor and SofasBedroom, Dining, Mattresses, Outdoor and SofasBedroom, Dining, Mattresses, Outdoor and SofasBedroom, Dining, Mattresses, Outdoor and SofasBedroom, Dining, Mattresses, Outdoor and SofasBedroom, Dining, Mattresses, Outdoor and SofasBedroom, Dining, Mattresses, Outdoor and SofasBedroom, Dining, Mattresses, Outdoor and SofasBedroom, Dining, Mattresses, Outdoor and SofasBedroom, Dining, Mattresses, Outdoor and Sofas

Visit official website

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.