The instore assistance by Deborah was unassuming and helpful. I visited with a friend who was searching for herself. I had no intention of buying but couldn't resist the look and comfort of 2 armchairs that were just right for my space and oh so comfortable. Thank you. Julie 2021.

Gulistan offers fantastic services every time we're there. Lots of patience , smile and wanting to help you to make the right decision.
All of our family member would always ask for Gulistan, if we're to purchase something.
Keep up with the great and professional services Gulistan.

The Northmead store is well laid out, has many different types of lounges in many finishes to see and sit in and no wait time for a staff member.
Simone W provided us with exceptional customer service.
Simone was very patient with our questions and requests, and assisted us with colour and material selection. Simone was very generous with her time and at no point did we feel rushed.
Would highly recommend Simone and King Living to all!

I received wonderfully personalised help when I called the KING Northmead showroom contact number to ask questions about a planned online furniture order. The staff member, Gulistan, was genuinely engaged with my issues, provided practical advice and ensured I could make my purchase with confidence. Her knowledge of the products was extensive and meant she could give very detailed comparisons of products and options. I couldn't commend her highly enough. This level of service is unusual these days.

Quite possibly the worst customer service I have ever received.

Went in this morning and we weren’t even acknowledged by either of the ladies on the floor, aside from the first lady barking at us to sign in and then turned briskly and walked straight back to her computer before I could get a word in.
We had already chosen online the sofa, sofa bed & desk that we wanted to purchase.
We did a loop of the store and sat on both sofas for a while, then at the desk we wanted for a good 5 minutes, without being acknowledged, before we decided to leave.
Their rude behaviour cost them over $10,000 sale.

Great customer service and very friendly and patient. Sucheta was very helpful and knowledgeable. Great savings with current sale. However, wait for Lounge is approx. 3 months.

WOULD NOT RECOMMEND. I ordered a king-size bed and matching ottoman nearly 8 months ago and so far have experienced issues with the manufacturing standards and quality, missing pieces, delayed delivery dates and poor/near non-existent customer service. I have now had to resort to involving Consumer Affairs Victoria and the Victorian Civil and Administrative Tribunal.

We went in thinking we knew what we wanted but with the help of a great salesperson got what we really wanted, explained everything and was super patient and helpful.

Waiting on delivery end of April
Sucheta was extremely knowledgeable,very professional her service was impeccable
Ended up purchasing 2 separate lounges with great add ons

Sharon (Northmead store) provided exceptional customer service to us. She was very patient with our questions and requests, and was able to draw upon her interior design background to assist us with colour and material selection, as well as potential pairings with cushions and rugs. She was very generous with her time and didn't make us feel rushed at any point of our experience. Would highly recommend Sharon and King Living to all! :)

Thank you so much to Robyn for spending such a long time with us with all the patience and being so friendly making us very comfortable from beginning to the end, we went to the showroom for 3 days in a row to finalise our purchase and we got the excellent customer srvice everytime .

We loved the whole experience , thanks again.

We ordered our couch 6 months ago and it came a week ago minus the shelving - they called and assured us it woukd be delivered Tues - now it looks like we wont get it before Christmas -useless people and the furniture is ridiculously expensive and looks #shonky Dont order anything from these guys @NSW_FairTrading here we come!!! Just as an update we got told 2 different things by the showroom dispatch and its clear no-one knows whats going on - so we have half a couch for a while - no point in mediation Im going for a full refund !

Sucheta was very helpful and responded to all of our questions. She listened to our concerns and came up with solutions. We went ahead with the purchase.

If you are looking for a friendly and helpful sales experience, go to the Chatswood store and ask for Pree. As soon as we entered the store we were greeted and welcomed. Pree isn’t pushy, knows her products and nothing is too much trouble.

Been meaning to write this review for a while. My wife and I recieved a nice welcome on entering the Gold Coast store by sales Rep Russell Boyd. Nothing was a problem for Russ. What a nice guy. Excellent product knowledge, friendly, and extremely helpful.

Russ answered all our questions made us feel comfortable and even got us some refreshments!

We highly recommend King Living. Cant wait for our new lounge to arrive!

Thanks again Russell and King Living. Best furniture we have ever experienced.

From our first visit to the Annandale store we were greeted by Tallis Cole. He spent so much time helping us to get exactly what we wanted. Initially we purchased two lounges but went back a couple of months later and purchased another lounge and 3 leather chairs. Again Tallis helped with fabric/colours and followed up with us to ensure the delivery/installation went well and even assisted with a service call to correct a couple of minor issues. Now we have everything here and we love it. Could not recommend Tallis or King furniture any higher. Mark and Kerrie.

Store was amazing, Sucheta was excellent, we also loved the fact that we could browse without being pressured to buy!