Reviewer Photos & Videos
Great service! Thanks Carlos
Carlos was extremely helpful and attentive. He had attention to the smallesr details and was very knowledgeable and quick. If we need help again the future i would definitely ask for carlo's help again.
Excellent delivery service.
Sam and Karl the delivery guys worked hard in 40 plus degree heat and carrying everything up through a tight staircase and doorways in an old inner city terrace, assembled everything perfectly. Excellent service from these guys.
Excellent service and expertise!!
Thank you Amanda for all of your help, patience and expertise. You made the experience of choosing the right sofa easy and enjoyable. Can’t wait to see our new sofa!!
Perfect Sofa & Great Service
I got a Delta 3 modular sofa from Kingliving, and its perfect. Indi who was the staff who helped me at the store, was so helpful and friendly. She was a former interior designer, so she picked the colour and material for me - and it looks so good! And Dean & Ahmed who were the delivery guys, fixed it all up and took out the garbage too. Best experience I've had. Thank you guys!!
Excellent Customer Service by Glenn
I would just like to thank Glenn for such wonderful customer service. He arrived on time and replaced the side table which had a minor problem with the legs. Glenn then went out of his way to spot clean some marks on my new lounge. His knowledge on cleaning and caring for my lounge was greatly appreciated. My concerns were addressed and my expectations were exceeded!! Thank you again Glenn.
I had a fairly small issue with a coffee table which was handled incredibly fast and efficiently, from my first visit in the store to the service staff and then finally with Glenn who by the way is probably the most helpful service man I have ever had in my home, nothing was to much trouble. I don’t rate many companies but King Living has always been amazing. Congratulations ! You’ve nailed customer service.
Delivery Sam and Carl
Thanks to Sam and Carl with my delivery today. Very helpful and extremely courteous gentlemen. Sam knew exactly how to assemble my lounge in very short space of time. They even took their shoes off when they entered my home. Would highly recommend Sam.
Jordan was a very polite young man. I told him what I was looking for and he provided many options that appealed to what I was looking for in my new house. Great service!
Carlos great work
Carlos arrived on time which was great for me it was very professional a very kind got the job done quickly without a mess and I'm very happy with the outcome and I get my lounge back
Carlos service technician
Arrived on time was freindly and explained what needed to occur to fix the issue resolved issue quickly and left the house clean. I was happy with hos service and eould use hom again..
Great service from Paulete
Paulette was an absolute superstar! She was very patient and very knowledgable and helped us find the perfect couch. She provided great advice and helped us find the right colour for our couch taking into account our preferences and the space it would go in.
This was the first stop off on a trip to purchase yet another leather lounge but was so impressed with the beautiful fabric options on offer we ended up back here at days end to purchase the Customised ZaZa modular and footstools. Thanks so much Jane and Dee for your friendly professional service. John
Satisfied with customer service experience
Good display of furniture stock and King Furniture staff were knowledgeable and extremely helpful in explaining our options for choosing various products, fabrics and colours. We enjoyed the experience and look forward to receiving our lounge and rug.
Irene, Sam and Karl were all helpful. Very professional delivery service by Sam and Karl !
Made sure If was happy with how they set up. Also took the all boxes away. Very professional!
Thanks Sam & Karl
We purchased our lounges from the Annandale store with Irene, she was extremely helpful and spent time to go through all the different options. Delivery date was booked in and I was kept up to date via email and text message of the delivery time. Sam & Karl delivered and assembled the lounges and did an amazing job, very friendly, polite and hard working, checking with me along the way as to how I wanted lounges set up and positioned. This is my third time buying a King Furniture lounge, I really like the quality and diversity of the set up.
Excellent service; simple and easy
Purchased the Delta III at the Annandale showroom. I did some research before going to the store but Tallis was able to help me with the finer details. Tallis made it such an easy purchase. He was able to provide advice on material, colours, and really encouraged me to choose what I wanted to suit the space available in my apartment and my lifestyle.
Excellent Service and advice
I have previously purchased Delta II from Nunawading store. Cannot fault the product for quality, design and function. Now looking to add to my King Living furniture with TV cabinet and tables. Sarah's advice and service to date has been excellent, professional and of great value. King Furniture highly recommended.
The next beautiful king piece to add to my collection!
I always visit this store to purchase my additional King pieces because of its open plan and the range is extensive and of course the staff are extremely helpful. Quality and design I'm such a fan.
Sam and Karl were brilliant, arriving on time and navigating my steep stairway with the two chairs, extremely friendly and polite.
They unpacked the two chairs and assembled them and took away all the packing
Paulette @ KL Richmond was a pleasure to deal with. This is the second purchase made with Paulette in recent months. Her attention to detail and product knowledge was first class.
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Questions & Answers
Recently purchased 2 Leon recliners. Had them for 12 days. They are so firm to sit on that my husband just has to get up out of it after an hour. It actually hurts. Please tell me they will soften. I’m so concerned after spending so much on them. My previous ones were super comfy and we only replaced them for aesthetics. Very anxious. Thanks.
Elizabeth R.King Living
Thank you for your question. The Leon Armchair Recliner does have King Living’s Posturflex® Seating System for strength and support. If you still feel uncomfortable, please contact our After Sale & Customer Care Team
Phone 1300 135 464 Email: firstname.lastname@example.org, and they will be able to have a look and advise.
Hi Beats L yes they do soften but not quickly. Maybe your husband can put something down on the sofa until it does. The springs in the sofas are there for support so maybe after a very soft sofa his body may be resistant to this support right now
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