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61 reviews
1 AY  · Scammers! Stay away! – They sell used keys, you'll never see your money again.
5 Phantom94  · No issues so far – I've bought about 6 keys so far for xbox and all have worked with no issues. Keys were delivered to me in like 30 seconds as well.
1 Zipz  · got completely scammed – DO NOT TRUST. their are much better key basted website
5 Chris G.  · Quick service, received item quickly – Will be back again. Thanks for offering a great service.
1 dNC  · SCAMMERS – Bought a Windows key that had already been used. Customer support non-existent.
4 Filippo  · Immediate key in email – Good competitive price , quick deliver. Totally recommend them! The shopping was great and easy and will buy again from them!
costa k.
costa k.
 

Site is for selling stolen goods and buying using stolen cards – Email was hacked and the hacker used it to sign up to kinguin.net and go on a shopping spree, wanna guess why they used this site. Well apparently according to customer service this site is not responsible for anything on this site. if you are a scammer or thief then this site is a haven for you with no consequences. Naturally that means I was not refunded.

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hisoka w.
hisoka w.
  Verified

stolen steam account – I bought a steam account with a key inside (black mith wukong-order SX466AA5C160) after 2 weeks it was taken away, I can't log in anymore, they changed email and password probably via recovery email, the support is useless (probably bots) in 3 weeks and about twenty messages they asked me the same 2 things several times, only wasting time but not… Read more

solving anything, they are on the side of the thieving merchant, obviously it is convenient for both of them to resell the same account many times.. do not buy steam accounts if you also do not want to waste money and time with the support.

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Teag N.
Teag N.
  Verified

A nice Chinese scam – Key ordered for Path Of Exile 2 early access. Returned as invalid on the game's platform. Customer service is a joke. When you look at the feedback on allkeyshop, it's in free fall and denounced as a scam. I have contacted support several times. They do nothing. Notification sent with several members to Allkeyshop to remove this Chinese retailer. Refund and case opened on paypal.

Kinguin
Kinguin    

Hello, We’re truly sorry to hear that your key was… Read more

Reviews with attachments

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subsonic
subsonicQLD12 posts
 

Sold a game that doesnt exist on there site – I purchased a game, wobbly world from these scammers. Paid the money. All we got was a platform. The game was a video short.. Nothing more. They sent us username password, worked once but it didn't achieve anything.. Contacted the company.. some goos called [Name Removed] said we changed the username...mm. Nope! I asked where the game was. No… Read more

response, no refund. [Name Removed] says he needs to close the case...no refund. I don't even have the login or whereabouts to the platform as we just deleted the scam and asked for refund. Its obvious the company is fraudulent as they aren't giving a refund and or assisting. stay away from this company..

The company responded to me. They do have my contact details otherwise they couldnt respond and they have my details as we bought a game they don't even have. Check there response. Prooves there a scam. Be wary people.

Kinguin
Kinguin    

Hello, We are deeply sorry for the prolonged reply time.… Read more

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frankfooter32
frankfooter32
  Verified

SCAM WEBSITE STEALING YOUR MONEY! – I purchased a key for a PC game and when I went to activate it, the key was already used (invalid). When I tried to report it to the merchant I got no response. When I escalated to Kinguin support 8 days ago now, still no response. I am writing as many reviews as I can to tell everyone DO NOT PURCHASE ANYTHING from this site. They are a SCAM SITE and will STEAL YOUR MONEY! STAY AWAY!

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Herbert A.
Herbert A.
  Verified

Delivered software did not work – I bought the antivirus software from Penguin( www.kinguin.net) and when I attempted to install it, the product key was invalid. Simply, they have cheated me by sending an expired product key. They refused to refund what I paid online. I warn everyone to avoid doing business with this cheating organization.

Positive reviews

Andrew
Andrew2 posts
  Fair Incentive

Great! – Awesome stuff! best game i ever spent my hard earned money on...ok i only wrote this review for the discount voucher but then you knew that already..didn't you?!

Marco
Marco
  Fair Incentive

Works find everytime – All Keys Work. Easy usage. Good instructions. Transparent Order process. Never had any Problem. Delivery Windows always fits. Selektion of Games coveres all Games i ever searched.

Arthur P.
Arthur P.
  Fair Incentive Verified

Good prices, legit game keys – Whenever I'm looking for a deal on PC games, Kinguin is usually my first choice. To date, I think they've only been beat once on one of my purchases, which actually surprised me. I was certainly skeptical at first, due to the incredible deals, but so far I've made around 8 or so purchases, and all have activated without issue. Delivery time is… Read more

pretty quick too, around minutes.

The deals are so good I can manage to convince my friends to get games they would have passed up due to MSRP prices.

To be honest I'm looking at some of the non-game keys like Office, but the reviews on non-game keys have me worried, so I have held off for the time being. I'll likely take the plunge soon though since those prices can't be beat.

Negative reviews

Michael D.
Michael D.
 

messed up my currency, item more than original store – They messed up my currency and that made the item more expensive than if i bought it from the original store. Customer service didn't do anything to help me. Will not return Update: I contacted my credit card and said I didn't get what I expected. They refunded the difference between what I paid on Kinguin and what I could have paid on another site like CDkeys or Instagaming.

Michael K.
Michael K.3 posts
 

Straight Up Scammers – They ripped me off by sending me a product key that does not work / has been used previously, and preceded to tell me it was my fault when I wanted it to be replaced / refunded and would not do this. Basically ripping money out of my hands.

Kinguin
Kinguin    

Hello, Thank you for contacting us. We are sorry for the… Read more (+2 replies)

JWJW
JWJW
 

Don't risk your money – It's a paradise for scammers. You have 50% chance to get invalid keys and there's another 50% chance that customer service can't solve it. Don't risk your hard earned money there.

Kinguin
Kinguin    

Hello, Thank you for your review and we are sorry for… Read more

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Recent reviews

Matthew
Matthew
 

Stole my money and refusing a refund! – I tried to buy a game on their website. They took my ETH as payment, cancelled my order, and are refusing me a refund. Horrible company, full of scams, and their whole process is ridiculous. $44 down the drain.

Giljam K.
Giljam K.
  Verified

Scammers! – Watch out! They scam you out of your money! I bought what I though to be a steam key that was an account instead of an activation key. I had no idea how to use this key and requested a refund. Now they claim that I changed the accounts password?!!?!. I didn't even use the account! So, I escalated it to the Kinguin service&support department. Got… Read more

the following reply:

"Dear Customer,

Thank you for your patience.

We have received confirmation from the seller that account credentials have been changed, as such, if you wish to be refunded, please set them back to default ones.

Otherwise, we will be forced to reject this case.

We look forward to your cooperation and hearing back from you.

Kind regards,

[Name Removed]"

Addition: They closed the ticked. I cannot respond to them anymore.

Conclusion: They sell you an account that you thought was an activation key. After complaining and requesting a refund, the seller quickly changes the account password. After doing this they claim that I somehow changed the password. Of which no proof is given.

A very smart and nasty scam of which there is absolutely no defense whatsoever. Other then NEVER doing business with them ever again.

Mátyás Z.
Mátyás Z.
  Fair Incentive Verified

You get your order if you has some luck – Customer support: Never answer, after even after their 48 hours “SLA” – They said ist 24/7 ready to answer Chatbot: Never has any agent, since it started! Paid with bitcoin: Order gets cancelled, i never received the product. Opened a ticket: the preferred solution was Replacement of Key, they gave me back 11 Euro to “KINGUIN BALANCE”, and you… Read more

CANNOT SPENT IT ALL IN THE CART, ONLY THE HALF OF THE PRICE, Its the biggest scammer website in the world. I begging you if you don’t want to waste your money, avoid this polish scammer website!

Shudde
ShuddeSA
 

Initially great, soon followed by disappointment – I ordered a few games off Kinguin, at ridiculously low prices (paradise killer, echo, age of wonders, all about 1-3 pounds). I was very happy, quick response all activated successfully on Steam. Happy gamer here. Then I ordered The Ascent. Within 15 minutes I got an email asking me for photo ID before they would approve my purchase. Maybe I am… Read more

being overly cautious here, but there is no way I am sending something like that to a keystore. It made me question their legitimacy. To be fair they did refund my money quickly, but why did they need Australian id to approve a PayPal purchase? Somewhat dodgy I think.

Bazz
Bazz2 posts
 

Don't waste your money here – I bought a 30 euro steam code that was faulty. Spent nearly a full month talking back and forth with the merchant and customer service, after being sold what is either a duplicate key or just some made up code altogether, to only be told that the merchant has miraculously found that I have in fact redeemed the "working" code. Even when I… Read more

previously showed numerous times I hadn't redeemed the code with screenshots of my gift card history on steam. Ultimately, just don't make the same mistake as me. Stop looking for other ways to get easy cheap gift cards from obviously sketchy sites and go find one at a store or something idk. If you don't think I'm right about calling this site sketchy then all you have to do is keep scrolling through the other reviews...

Kinguin
Kinguin    

Hello We are very sorry to hear about your problem. In… Read more (+1 reply)

Hayabusa
Hayabusa16 posts
 

waste of money terrible customer service software not working – I purchased Eset internet security and asked numerous times to get help as it constantly didn't get activated on my pc, after giving up I asked for a refund and got refused. ended up paying for software that isn't working. don't be the next one.

Kinguin
Kinguin    

Hello, We are sorry to hear about the issue regarding… Read more

KinguinSuuuuuucks
KinguinSuuuuuucks
 

THESE GUYS SELL YOUR INFORMATION! DO NOT SIGN UP! – First, ever since signing up to Kinguin, I’ve received multiple spam calls a day, and about 20-30 spam emails that get past the filter into my main inbox. Second, they won’t let you put an exact number into your Kinguin wallet, so you’ll never use exactly all you money, thereby effectively donating to Kinguin. I really have no idea how this… Read more

scumbag, superfluous middle man of a company even exists. All Kinguin does, is add an extra step in the purchase process which costs you money and your privacy.

I cannot express in words how fervently I’d encourage anyone reading this to AVOID KINGUIN AT ALL COSTS

Kinguin
Kinguin    

Hello, we can assure you that we do not provide any of… Read more

Terry
TerryWA2 posts
 

Cheap Keys, Cheaper Customer Service – They are fine until something goes wrong, then there is trouble. Wanted screenshots for a refund but how do you screenshot that the seller sold you a PC game and wants you to register it on xbox.com! I cancelled the complaint and took the loss rather than deal anymore with their terrible customer service.

Kinguin
Kinguin    

Hello, we are sorry to hear that. If your issue is… Read more

MarcW
MarcW7 posts
 

Sold me a duplicate key and then gave me the run around – It's all in the title really. Only had OEM version of Win 10 Pro on my daughter's PC. Upgraded CPU and MoBo so needed another licence key. Saw Kinguin and thought they sounded legit. Took the money and sent me key, I payed extra for an online registration version. Went to install and got the "Currently in use" error message. Opened a ticket with… Read more

Kinguin and have been on the roundabout for the last three days. They keep asking for screen shots of error message, to date I have sent three but still no response. I am getting refund via PayPal as I don't trust them.

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Sage
Sage
  Verified

Good price, quick delivery – Bought CD key for a game at the best price i could find and it was delivered immediately after payment went through with no issues.

Sam
SamNSW11 posts
 

Keep your money and RUN! – I placed an order for a $50 Flexepin voucher advertised as “instant”. It never arrived. I contacted them on chat and they said sorry there is none available and gave me “store credit” I placed another 3 orders using their credit and some of my own money and yep… nothing arrived again. I received an email asking me to verify my identity??? As if… Read more

I’m applying for a homeloan or something. I immediately sent the pics as I wanted to receive the orders and it’s now been 3 hours and I have not had a response to 20 seperate follow up emails. They’ve dissappeared and taken my money. If this organisation is not a scam like I believe they are they better fire their representative rysiek and he should be sacked immediately. Still waiting for my order you scammers!!!!

Kinguin
Kinguin    

Hello, Please be informed that we have contacted you… Read more

Jason
JasonWA5 posts
  Verified

Used keys and poor support – Bought a license key for ESET and when I tried to use it it says that it's managed by another account. Contacted their support and they just told me to use it, which I already tried. Escalated to Kinguin who expects multiple screenshots of things they should already know or I've already provided.

Kinguin
Kinguin    

Dear Customer, We are very sorry to hear about your… Read more (+1 reply)

JanL H.
JanL H.WA
  Verified

FRAUD with license-codes. You ONLY GET get an "extra-device code" – You read "1 year, 5 devices" (that is: "a full standard-license") in the product text. Which for the antivirus-product I did buy, was "ESET Internet Security - 1 year, 5 devices". But, you only get a "add-a-device key/code", that will register "1 device" (and nothing more! - forget all about securing device number 2-5). And, this is as-such just… Read more

a "very basic access".

"Just a very Basic access", because : - The code is not the product-license-code - it is instead the code, that is used for "adding 1 more device", => you have no control - no internet-admin page (where machines can be added/removed etc). => the license is not even a "1 device" license (with full-control - a license, that you actually can buy for the same money, legitimate!).

They earn money, on cheating like this ... and it resembles mafia-like methods ... and might be just that!

So: AVOID AT ALL COSTS !!!

And, PS: You can even LOOSE the device-access. Because "the owner of the multi-device license", can just remove your device from his/her license, and after this the "company" can just sell this "device" code to another prey/customer! (infinite!). So, this is A MONEY-MACHINE !!!! And THIS IS with common words = CRIMINAL SCAM-BUSINESS !!!!

Kolio I.
Kolio I.2 posts
  Verified

This is perfect! – Exactly what you need to get around aus blocking, quick and easy to use too! Would recommend this especially to those playing in Australia

Dan S.
Dan S.
  Fair Incentive Verified

60 seconds – 60 sec. Thats how long it took. Add to cart, tjeck out, get key and finally start downloading game. Will come back.

Joel L.
Joel L.
  Fair Incentive Verified

Professionnal, quick, good service, great prices – This is a grey market key reseller, but it's about the best there is! Good interface, never had any problem. They deliver instantly, the prices are often the best out there (with coupons) and if you ever need support (only needed it once in like 40 purchases), they are quick to answer without you paying a "premium support" tax. They deserve your money honestly, much more than competitors (I tried G2A, Eneba, Gamivo... I prefer Kinguin).

Moogar
Moogar
  Fair Incentive

Decent Range and prices – I’ve bought a few things through these guys and everything has worked fine. Prices are usually more competitive than their peers.

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