536 reviews
My studies started off well however 2 months after I started they changed some of the assessments in 3 or more units. I was overseas for 5 weeks and could not complete all of this before it changed even though I’d already started the units. I emailed about my concerns but they said it was too bad. Why is a course that I’ve paid over $3.5K for… Read more
changing after I’ve started? Turns out most of the questions were the same so it was just a complete waste of time to redo the same answers I’d already done. Then I start placement and my teacher forgets to release 11 booklets of information I have to fill out. Someone in admin picked it up but I was only 3 days before finishing placement that I had to rush filling out information and so did my trainer. When I was finishing my last units I was struggling with a topic and sent my teacher 3 seperate emails, none of which were replied to. I emailed a different teacher and got a response telling me to email my teacher, which I explained I had already done with no success! The lack of support in the end meant I’ve wasted 2 months waiting for completion when I could have been working instead. They told me when I signed up that I would have to complete a few role play videos of things like shaving a balloon and handwashing etc. but they did not tell me I would have to complete 20+ videos and have extra people in most of them. I don’t want to be on camera so I found it very hard to ask anyone else to as well.
I had a great experience at KIRANA COLLEGES. The course was well structured and provided me with the knowledge and practical skills I needed to work in the aged care industry. I also appreciated the support during my placement, which helped me gain confidence in a real-world experience. I highly recommend Kirana Colleges to anyone who wants to… Read more · 1
build a career in aged care and disability support. Thank you to all the staff and especially my teacher Michelle Gill who guided me throughout my studies.
I completed my Certificate III and Diploma of Early Childhood and Care at Kirana colleges, and I am trully satisfied with my learning journey here with great support from Teachers and Team members especially thank you to Ms Jessica. She supports students with unconditionally and works very hard to guide student with workplacements. Best, Anne Show reply
Reviews with attachments
Good school and good customer service. Recommended this place to you Show reply
A big thank you to Kirana Colleges, my amazing teacher Gaye, and all the lovely staff! Your support, kindness, and guidance meant so much to me throughout my course. I really appreciate everything you’ve done to help me learn and grow. I’m proud to have been part of your college. Thank you! Show reply
Great experience – I found the staff at Kirana provided me with what I needed to get my Cert IV Disability done. My teacher was supportive and knowledgeable. Support services went above and beyond to give me the tools needed to complete my course. The course gave me a good insight into how things are supposed to happen in the industry that I am currently working… Read more · 1
in. It has given me the confidence needed to question management about some decisions are made that I have reservations about. The course was well structured to cover what is needed in the industry. I found it a little difficult to finish only because I'm working full time + At all times I was supported and encouraged to keep going.
AMAZING – Look I only applied to this course because it was the first link on google and I didn’t think I had a chance, But then I spoke to Wendy which by the way she is a very very lovely person!! She made it easy for me to understand and didn’t make me feel like I was being judged but most of all she listened! I’ve only reacted with you guys three times… Read more · 1
so far and you have made me feel so exited for my future and happy of myself so I really do look forward to my course so thank you so much Wendy your a Superstar :)
I reached out to request a withdrawal from my course due to unforeseen financial hardship, hoping the platform would show some understanding and compassion. Unfortunately, my request was denied, and instead I was offered a modest discount of $12.49 for three months. While I appreciate any assistance, this response felt dismissive of the… Read more
seriousness of my situation. As someone genuinely eager to learn but currently facing financial strain, I was disappointed by the lack of meaningful support. I hope the platform reconsiders how it handles such requests in the future, especially for learners who are struggling and simply asking for a bit of grace.
In-depth reviews
I completed my Certificate III in Individual Support (Ageing & Disability) at Kirana Colleges and had a very positive learning experience. The college provided a supportive and well-structured environment that helped me build both practical skills and confidence in the aged care and disability sector. My teachers, Gay and Cecilia were very… Read more · 1
knowledgeable, patient, and supportive throughout the course. They explained concepts clearly and provided valuable guidance during both theory and practical training. Their encouragement helped me develop the skills needed for real workplace situations.
I would also like to sincerely thank Roslin and Fatima from the Industrial Pathways team for supporting me throughout the placement process, as well as all the other staff at Kirana Colleges for their guidance and assistance.
Overall, I am very grateful for the training and support I received at Kirana Colleges, and I would highly recommend Kirana Colleges to anyone looking to start a career in the care industry.
Thanks Nilashi Wijewardena
Kirana College is an outstanding educational institution that truly stands out for its commitment to quality learning, student support, and professional excellence. From the moment I engaged with the college, it was clear that Kirana prioritises not only academic achievement but also personal growth, confidence, and real-world readiness. One of… Read more · 1
the greatest strengths of Kirana College is its supportive and inclusive learning environment. The college fosters a culture where students feel respected, encouraged, and motivated to succeed. Learning is never treated as a one-size-fits-all process; instead, individual needs, learning styles, and goals are genuinely considered. This approach creates a strong sense of belonging and helps students perform at their best.
The teachers at Kirana College are exceptional. They are knowledgeable, approachable, and deeply invested in their students’ success. The teacher demonstrates a high level of professionalism and expertise, explaining concepts clearly and ensuring that all students understand the material before moving forward. What truly sets the teacher apart is their patience, encouragement, and ability to make learning engaging and meaningful. They take the time to provide constructive feedback, answer questions thoroughly, and offer additional support whenever needed. This dedication makes a significant difference to students’ confidence and outcomes.
Kirana College also excels in delivering well-structured and practical course content. The curriculum is relevant, current, and aligned with industry standards, ensuring that students gain both theoretical knowledge and practical skills. Assessments are clearly explained, fair, and designed to reinforce learning rather than simply test memory. Students are guided step-by-step, which reduces stress and promotes genuine understanding.
Another notable aspect of Kirana College is its strong focus on student wellbeing and success. Staff are approachable and responsive, creating an environment where students feel comfortable seeking assistance or clarification. Communication is clear and timely, and the administrative support complements the teaching experience seamlessly.
Overall, Kirana College provides an exceptional educational experience built on professionalism, care, and academic excellence. The dedication of the teacher, combined with the college’s structured programs and supportive environment, makes Kirana an excellent choice for anyone seeking high-quality education and meaningful learning outcomes. I highly recommend Kirana College to students who value strong teaching, practical learning, and a positive, empowering educational journey.
Studying my Certificate III in Individual Support (Ageing and Disability) with Kirana Colleges has been one of the most rewarding steps in my career. The course was structured in a way that made the learning practical, relevant, and deeply connected to real-world support work. As someone already passionate about person‑centred care, the training… Read more · 1
helped me strengthen my skills, broaden my understanding, and feel truly prepared for the responsibilities of supporting people with dignity and respect. I want to give a special thank you to Cecilia and John, who made a huge difference throughout my studies. Their guidance, patience, and genuine commitment to student success stood out from day one. They didn’t just teach the material—they encouraged confidence, asked thoughtful questions, and created a learning environment where everyone felt supported. Their professionalism and kindness made the experience not only educational but genuinely enjoyable. Kirana Colleges has been a fantastic place to learn, and I’m grateful for the knowledge, support, and encouragement I received. I’d highly recommend this course to anyone wanting to build a meaningful career in aged care or disability support.
Positive reviews
I am satisfied with the teaching and course content. The trainers were helpful and supportive, and the course was easy to understand. I learned many useful skills and had a great learning experience. Show reply
Find out how Kirana Colleges compares to other Education & Training Services
Know better, choose better.
Recently completed a dual Cert IV & Diploma (Mental Health and Community Services) with Kirana. My teacher, Stephanie was awesome and I felt supported throughout my time studying, it's been a pleasure. Show reply
I recently completed my Certificate III in Individual Support (Ageing and Disability) with Kirana Colleges and am very grateful for the support I received throughout my studies. A special thank you to Cecilia, Gaye and Roslin for always being helpful, responsive, and encouraging whenever I needed assistance. They supported me throughout my… Read more · 1
learning journey and helped me secure my placement, which was a valuable experience.
Thank you to the entire Kirana Colleges team for helping me achieve this qualification. I highly recommend Kirana Colleges to anyone looking to study in the health and community services sector.
Negative reviews
First online course and found it frustrating to not have anyone to bounce off. Also found it challenging more so with first teacher that it would take sometimes nearly a week to get a phone call back. So much work to do when completing work placement compared to other students at other colleges. I think overall the course was good, but the work… Read more
placement is where the hand on experience is effective. Would of been good to have my teacher come to the aged care facility and see and access instead of having all those further modules. Not something to be fair I would look at recommending. I would definitely suggest a classroom environment. Maybe that the way I learn better. Again, the ability to find work placement seemed to be a challenge as well. I enjoyed the course content but in reality, when you're in the facility it's different especially when providing reporting etc.
Hi Jodie, Thank you for taking the time to share… Read more
Took my money for an online course then expected me to complete what I can only describe as an acting class. No contact from teachers and staff absolute waste of money.
Hi Michael, Thank you for your feedback. We are… Read more (+1 reply)
Misleading advice, financial stress, and poor communication — DON’T ENROL I enrolled with Kirana College in a Childcare course after being advised by one of their staff that this would lead me to a straight pathway to permanent residency after completing the qualification and gaining one year of work experience. This advice was a major factor in… Read more
my decision to enroll, especially given my difficult financial situation at the time.
Later, after consulting with registered migration agents, I was informed that this information was not accurate for my circumstances and that the course was not the best migration pathway. Had this been clearly explained from the start, I would not have enrolled.
I acknowledge that I should have verified the information independently. However, the advice was presented with such confidence that I did not feel the need to question it. I even attempted to clarify this information via email with the staff but received no response.
When I tried to act and requested help with the cancellation/withdrawal by submitting a contact form, I didn't receive any call back or email, which led me to just calling them. And instead of a fair exit, I was offered a downgrade, which felt like being pushed to continue paying.
This experience left me misled, financially pressured, and trapped. If you are considering enrolling, especially for migration-related reasons, DON’T ENROL without seeking independent advice first.
Good Afternoon, we have located your student… Read more
Recent reviews
My experience with Kirana Colleges have been absolutely amazing. I got no problems when it comes to their platform. I can easily reach out for my teacher or ask student support team if I encounter any problems with my studies. They are very prompt and professional. Jessica, my teacher have been so helpful in my entire journey. She gave me… Read more · 1
suggestions and pointers on my assessments. She even called me even its not working hours just so she can answer my inquiries. I truly appreciate everything and everyone who have been supportive on my studies. Thanks a lot guys. Continue to be a blessing to all the students who wanted to set foot on early childhood career.
I did a Certificate III in Aging and Disability at Kirana College. The course was very challenging but also incredibly rewarding. My teacher, Michelle, was really, really helpful—every question I had, she answered directly and came back very quickly. For a Certificate III, there was a lot of work involved—I wasn’t expecting that much, especially… Read more · 1
all the effort required to get the videos right. A huge thank you to all the staff at Kirana College for being so helpful and very, very professional.
My experience studying for my Certificate III with Kirana Colleges was extremely positive and supportive throughout. The teachers were not only knowledgeable but also genuinely friendly and approachable, which made a big difference to my confidence as a student. During placement observations, they provided thoughtful, constructive feedback that… Read more · 1
helped me understand my strengths while also guiding me on areas for improvement in a really encouraging way. Their feedback always felt supportive rather than critical, which made it easier to learn and grow. In addition, the Student Support services were always readily available and responsive. When I needed an extension due to personal reasons, they handled my request with understanding and professionalism, which I truly appreciated. Overall, the combination of supportive teachers and accessible student services made my learning experience both enjoyable and rewarding.
Had a fantastic experience with the enrollment process at Kirana Colleges. A huge shout out to Brigitte for such a fantastic service and help throughout this process. Show reply
Find out how Kirana Colleges compares to other Education & Training Services
Know better, choose better.
The course materials were clear, informative, and relevant. I found the lessons engaging and easy to understand, even in an online setting. I really appreciate the flexibility of the online course. It allowed me to balance my studies with my personal and work commitments. I had a great experience with this online course. It helped me gain valuable knowledge and confidence in my skills. I would highly recommend it to others. Show reply
I highly recommend Kirana. The teachers and staff are very accommodating and supportive. Special thanks to Teacher Gaye—she’s a great mentor, very patient, and always encouraging. She really helped me build my confidence. I’m truly grateful for my experience here. Definitely recommendable. Show reply
Student support can sometimes take an extended period of time to reply to emails, however, once they do, are lovely and helpful to chat with. Teachers are all super helpful, kind and generally want you to succeed. I found the portal very easy to use and course content very in depth which was fantastic. However, be aware that assessments can… Read more · 1
sometimes take weeks to be marked, so thoughtful planning is needed, especially towards the end of your course.
I recently completed my Certificate III in Early Childhood Education and Care with Kirana Colleges, and I couldn't be happier with the experience. A huge thank you to my teacher, Charulatha Rajavelu whose guidance was invaluable. She explained every concept so clearly and provided practical advice during my placement that gave me the confidence to… Read more · 1
succeed. Thanks to the high standard of training, I was able to secure a permanent position at my placement center immediately after finishing my studies! I also want to thank Georgina, my assessor, for traveling to the ACT to observe my practice and providing such professional feedback. The entire Student Experience team has been supportive throughout. I highly recommend Kirana Colleges to anyone looking to start their career in childcare. I am already looking forward to returning to complete my Diploma with them!
I would highly recommend Kirana for online study. Communication was very clear and helpful at all times. My teacher Gaye was brilliant in supporting me. She was incredibly efficient in marking work and responding to any questions. The student support are always friendly and helpful, with prompt responses to requests. The course content was… Read more · 1
relevant and structured well, also accommodating to the speed at completing this course in a fast timeframe. The roleplays are mostly relevant and although they seem daunting to begin, by the end, they are no problem. There are a lot of them! I would choose Kirana again if I wanted to further my studies!
I recently completed my course with Kirana Colleges and had a truly positive experience from start to finish. The support provided by the trainers and assessors was outstanding. They were approachable, encouraging, and always willing to provide clear guidance and constructive feedback. My lecturer, Gaye, was an exceptional mentor throughout the… Read more · 1
course. She was patient, supportive, and genuinely invested in my success. Her timely feedback and encouragement gave me the confidence to complete my assessments to a high standard. The course structure was well organised, expectations were clear, and communication was always professional and prompt. I felt supported every step of the way. Thank you to the entire team at Kirana Colleges for providing such a high-quality learning experience. I would highly recommend this college to anyone looking to further their education in a supportive and professional environment.
Thank you to the Kirana college and all the educators who made this learning journey meaningful and enjoyable. I look forward to continuing my career in early childhood education and making a positive difference in children’s lives. I would like to express my sincere gratitude to my amazing mentor Charu, assessor Jessica, and Patty Lee, who… Read more · 1
supported me from the very beginning until the end. Your guidance, encouragement, and patience helped me overcome challenges and achieve my goals. I truly appreciate all the time and effort you invested in helping me succeed.
I recently completed my Diploma of Early Childhood Education and Care with Kirana Colleges. The support, guidance, and encouragement throughout the course has been excellent. I would especially like to thank my teacher Lyndal Luscombe, who has been absolutely amazing. Lyndal is kind, professional, encouraging, and truly passionate about helping… Read more · 1
students succeed.
Thank you Kirana Colleges for supporting me achieve this important milestone. I highly recommend Kirana Colleges to anyone looking to complete their Early Childhood Education qualification.
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.
Hi Michael, Thank you for reaching out with… Read more