??!
1 photo
Kitchen Warehouse Online Store

Kitchen Warehouse Online Store

4.8 from 1,219 reviews

Reviews

4.8

1,222 reviews
5
(1,110)
4
(67)
3
(6)
2
(8)
1
(31)
  • Product Quality
    4.9 (369)
  • Return Claim MadeYes (20) · No (392)
  • Shipping
    4.7 (293)
Previous
Next

Reviewer Photos & Videos

  • More

Shocking customer service!

published

Received Pyrochef cast iron pot with lid that did not fit, had to send It back and was not even credited $ 44 dollars return shipping, shocking customer service! Would never use again

Product Quality
Return Claim MadeYes
Tish69

Tish69Greater Melbourne (Inner), VIC

Quick Turnaround and ease of website

published

I'm a huge fan of Kitchen Warehouse Online, website is easy to use, I get my deliveries within a few days and products are always of high standard. This is my go to website for buying gifts and products for my home. Love it.

So easy and fast delivery!

published

The online store is so easy to navigate, the dinner set I was after was on sale for a great price, checkout was seamless and it was delivered days earlier than I had expected - all products carefully handled and in pristine condition. Over the moon with my purchase and already planning the next!

Shipping
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

Kitchenware Shops

Find out how Kitchen Warehouse Online Store compares to other Kitchenware Shops

Know better, choose better.

Compare all

Great shopping Experience

published

My order was shipped and received promptly after ordering. The prices were the best I could find both in physical shops and online. The products have been excellent. I will definitely use again in the future.

Product Quality
Andres A.

Andres A.South East Queensland, QLD

Easy transaction and super quick delivery

published

Recently purchase the Mobin Series Wall mounted organiser. Very easy transaction y the delivery was super quick. Item arrived as described. Excellent communication. Highly recommend Kitchen Warehouse for all your kitchen needs

Product Quality
Shipping
Return Claim MadeNo
Maggie3029

Maggie3029Greater Melbourne (Outer), VIC

  • 50 reviews
  • 3 likes

Brilliant customer service. Fast delivery. Would highly recommend.

published

My order was shipped promptly. The prices were the best I could find and the product excellent. I had an issue with one of the canisters in one of the sets I purchased. There’s a manufacturing flaw in it. I rang Kitchewarehouse. A lovely young lady gave me the email address for the department I needed and advised me what to put in the email. I got an immediate response and an immediate resolution to the problem. I have used them since that time and will happily use them again when the product I want is back in stock. I have no hesitation in recommending Kitchenwarehouse.

Product Quality
Return Claim MadeNo
JohnP

JohnPGreater Melbourne (Outer), VIC

  • 2 reviews

THEIR DESCRIPTION IS NOT ALWAYS ACCURATE

published

Bought a IconChef Universal Knife Block Rectangle Black online. The online advertising states in Description, Key Features & Specifications that the product is Made in Japan, which is one of the reasons why I chose this product. Wrong, the box says “Made in PRC” (Made in China). I sent them a Review 2 weeks ago about their mistake and no acknowledgement, not posted on their web site and no change.

Product Quality
Shipping
Return Claim MadeNo
2 comments
Kitchen Warehouse
Customer Service T.Kitchen Warehouse
JohnP
JohnP

Kitchen Warehouse, no need for any phone calls. Just read my comment, check your product listing and correct it to read "Made in PRC" instead of Japan. https://www.kitchenwarehouse.com.au/Icon-Chef-Universal-Knife-Block-Rectangle-Black

AnnB

AnnBMid North Coast, NSW

  • 3 reviews

Exactly what I wanted

published

Online purchase was simple and product description very accurate.
Transport was a little slow but that is to be expected during Covid delays with essential freight having priority. Plate ware was well packed and protected and arrived in perfect condition.

Shipping
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

Melinda

MelindaHunter Region, NSW

Tefal fryer

published

This is the first fryer I’ve owned, it’s quite big when set up. I’ve used it twice and it’s given chicken and chips the best crunch ever! It holds enough to feed a family of four. I like that it pulls apart for cleaning. It didn’t spit oil everywhere, you can fry with the lid on. Definitely a good buy.

Product Quality
Shipping
Return Claim MadeNo
Kitchenware Shops

Find out how Kitchen Warehouse Online Store compares to other Kitchenware Shops

Know better, choose better.

Compare all
happy

happyMetropolitan Adelaide, SA

quick and easy

published

I ordered items from Kitchen Warehouse on the Online Store.
Couldn't have been quicker or easier, found the items I wanted with minimum fuss, ordered and paid using Afterpay
Items arrived in a very timely manner - well packed and exactly as described.
Certainly will use this site again Huge range, great prices and excellent, quick service

Product Quality
Shipping
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

May

MaySydney, NSW

  • 2 reviews

Bought a munchbox

published

I have been looking at bento boxes for my son, found kitchen warehouse had some great deals. I bought 4! Delivery was quick. Very happy! Would purchase from them again.

Product Quality
Shipping
Return Claim MadeNo
1 comment
Kitchen Warehouse
Customer Service T.Kitchen Warehouse
Donnamichelle09

Donnamichelle09South East Queensland, QLD

Great product lots of compliments!

published

Recently I purchased one of the shopping baskets from Kitchen Warehouse, it's super strong and perfect when running into the supermarket for a few needed items or the weekend market. I get so many compliments and people always asking me where it was purchased. It was ordered online and came quickly!

Product Quality
Shipping
Return Claim MadeNo
1 comment
Kitchen Warehouse
Customer Service T.Kitchen Warehouse

Great products, great value.

published

Ordered the Analon set during a sale. Got a great deal and they are amazing. Haven't stopped cooking. Shipping was fast and the online store was easy to navigate. Even got a $100 voucher as a thank you.

Shipping
1 comment
Kitchen Warehouse
Customer Service T.Kitchen Warehouse
Di of Noosa Heads

Di of Noosa HeadsSouth East Queensland, QLD

  • 2 reviews

Coppernox Dutch Oven

published

The Scanpan Coppernox Dutch Oven is just about the single most useful cookware item in anyone’s kitchen - it’s beautiful to look at, easy to handle, cooks soups, stews, casseroles to perfection, and is a dream to clean!

Product Quality
Return Claim MadeNo
1 comment
Kitchen Warehouse
Customer Service T.Kitchen Warehouse

great website - easy to use - great range!

published

I used Kitchen Warehouse to buy a new coffee grinder. The online store has a great range of items - with a good variety of reviews which helped me to make a decision about which grinder to buy

Product Quality
Return Claim MadeNo
1 comment
Kitchen Warehouse
Customer Service T.Kitchen Warehouse

The reviewer stated that an incentive was offered for this review

Kitchenware Shops

Find out how Kitchen Warehouse Online Store compares to other Kitchenware Shops

Know better, choose better.

Compare all
craig b.

craig b.South East Queensland, QLD

this is such a great item ...1 of my better purchases by far

published

i needed a new kettle and saw these advertised ....the product is everything its said to be and very function and easy to use ,id recommend it to anyone looking for a fast easy way to make a cuppa

Product Quality
Shipping
Return Claim MadeNo
1 comment
Kitchen Warehouse
Customer Service T.Kitchen Warehouse

The reviewer stated that an incentive was offered for this review

LeighG

LeighGGreater Melbourne (Metropolitan), VIC

Inox 15cm Round Tall Cake Tin

published

Very happy and fast delivery.
Good quality item. Item was hard to purchase anywhere, with most places sold out due to popularity.
I have bought several items online from Kitchen Warehouse before & will use again.

Product Quality
Return Claim MadeYes
1 comment
Kitchen Warehouse
Customer Service T.Kitchen Warehouse

The reviewer stated that an incentive was offered for this review

Emma M.

Emma M.Perth, WA

  • 2 reviews

Absolutely love my new purchases

published

Absolutely loving my new purchases. Extremely easy to order on line and the delivery was very fast. I have also made purchases in store and found the staff very helpful and friendly
Thank you will definitely be back for more wonderful stuff xx

Product Quality
Shipping
Return Claim MadeNo
1 comment
Kitchen Warehouse
Customer Service T.Kitchen Warehouse

The reviewer stated that an incentive was offered for this review

Lesley

LesleyMid North Coast, NSW

  • 2 reviews

Great Service

published

Cannot fault the service I received from Kitchen Warehouse. Would happily deal with them again. They kept me up to date with regard to my purchase - delivery, return and refund.

Return Claim MadeYes
1 comment
Kitchen Warehouse
Customer Service T.Kitchen Warehouse

Supere easy to use online service facility

published

I purchase an Artisan Stand Mixer and additional paddle scraper as a birthday gift for my daughter.
The ordering process was very clear and eas and the delivery time was great considering the postal situation at present. The gift arrived in time and my daughter is ecstatic with her gifts.
Thanks so much to all involved

Product Quality
Shipping
Return Claim MadeNo
1 comment
Kitchen Warehouse
Customer Service T.Kitchen Warehouse

The reviewer stated that an incentive was offered for this review

Page 1 of 62
See all Kitchen Warehouse reviews

Questions & Answers

Lydia M.

Lydia M.asked

Online Store

Do u have a commercial popcorn machine and at how much?

1 answer
Kitchen Warehouse
Customer Service T.Kitchen Warehouse

Hi, Lydia! You can send us an email to customerservice@kitchenwarehouse.com.au or contact us on 1800 332 934, available Monday to Friday, 9am to 7pm AEST, and we'd be happy to assist or discuss this further.

Kristine Johnson

Kristine Johnsonasked

Online Store

does Kitchen Wharehouse have any shops in Sydney preferably near Engadine

3 answers
Jo
Jo

Closest store is about an hour away in Penrith

Annie
Annie

I believe the only store in Sydney is located in Penrith. On line store was excellent to deal with

Kitchen Warehouse
Customer Service T.Kitchen Warehouse

Hi Kristine,

Thank you for your enquiry. At this time we only have one store in NSW, in Penrith.

Kind Regards,
Kitchen Warehouse

Wayne S.

Wayne S.asked

Online Store

How to post gift to someone and pay through PayPal

No answers

Get an answer from our members and Kitchen Warehouse representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.