We have bought a few things there and recently went over to stock up on cooking pans etc and spoke with a lady there about ice cream recipes for our ice cream maker, well by the time we arrived (1 hours drive) She had researched our ice cream make, downloaded heaps of recipes and advices = we were stunned this shop not only has wonderful cooking products, but service is amazing. We will be back for more. Show details · 1
Adds a touch of class – Looking for a bar cady found one in robina for $349.00. Went on line found it in your shop for $219.00! It is absolutely beautiful and served by a lovely young girl. Totally stoked with my purchase Show reply
Poor breakage policy – Glass cannister set had two smashed items in the box. Glass fragments everywhere. Store wants the glass back to exchange the two items even though we provided a photo from home and the receipt from 2 days ago (boxing day). Just not practical and unwilling to help an honest customer. I don't recommend this store. Show details
Positive reviews
Service and a smile – The staff at North lakes are wonderful..their assistance flawless.. this store especially now we know they are mum and dad stores, is my go to for all kitchen needs. Next up is an instant pot! Show reply
Great storage containers – I love my click clack storage as they keep everything fresh and it’s very easy to see the contents. They also Stacy nicely and make great use of any space. Show details · 1
Love this store – This is a great store for all your kitchen needs. I have purchased so many of the appliances they stock & love the bake wares. They have a great range of decorating supplies. Show details · 1
Negative reviews
Out of stock – I get really sick and tired of constantly looking online for items only to see out of stock, this isn’t just the odd item it seems to be running theme. Your a kitchen store for gods sake......sort yourselves out!
Price match declined – I recently purchased a $230 food dehydrator from Northlakes store. Before paying I asked if they would price match online price. Staff said yes, but then it was declined due to the walk in store being in Byron Bay. I also tried to use $15 member voucher but was told it’s not valid for electrical appliances. Apparently I have to spend another $75 to use the $15 voucher and items can’t be on sale, reduced and so on. Show details
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Expensive, Not very impressed – I recently visited the new Kitchen Warehouse store at North Lakes and sadly was hoping for a lot more. I found them overpriced and severely lacking in customer service , there was no one when I entered the store and eventually I found one person towards the back of the store. The stock was the same things you can buy at Harris Scarfe for much… Read more
less or Myer. But you can't complain about the service because there wasn't any! Sadly I will not be returning.
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Recent reviews
ONE STOP SHOP! – For the first visit, it has been a joy shopping at this store The great service coupled with an excellent range of products that are competitive prices; What more can you ask for?! Show reply
The most beautiful kitchenware store! – I love this store - peaceful, clean, modern, spacious. I could spend hours here looking at all the interesting items. Practical kitchenware pieces and great gift ideas - all of the highest quality. Show details
Love this shop! – The shop is well set out, huge product range and friendly staff. Found everything I was looking for and the prices were very competitive. Will definitely be shopping there again! Show details
Quality Product, Quality Price – Found exactly what I was looking for without having to pay a fortune. There were a few different items in different brands and colours to chose from, all at reasonable prices. Show details
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Knowledgeable and helpful staff – Always get great service at this store and good range of products and love their specials. Purchased fabulous knives and staff provided genuine and helpful advice and also gave tuition on sharpening technique. Show details
Great selection and variety – My visits to Kitchen Warehouse have been enjoyable. Good store to browse and find things I did not even know I needed! Also great for finding things I could not find elsewhere Show details
Great Company – I live on Brisbane Southside and drive 40k to shop at Kitchen Warehouse. I love your products, prices and staff service. The range is great and always good quality. Please open a store on the Southside !! Show details
Product availability – Both times I needed a product I was only able to obtain it from this shop. Staff were extremely helpful and I will definitely be going back there for my kitchen needs
Great place for all your kitchen needs! – Their staff are amazingly friendly and helpful, they have a great range and are happy to order it in if needed to, and also they have a great clearance range aswell! Show details
Quality and Convenience – I love having Kitchen Warehouse so close to where I live. They have such a great range, so many of those quirkier kitchen products that are difficult to find in other stores. Show details
customer service, – Excellent customer service, the staff go out of there way to be very helpful and cheerful, both here and the Moorabbin store in Victoria. The products are good quality to. Show details
Great range – I was very impressed with the product range and quality. I have been very happy with the durability of my purchases and the in store cooking experience was really enjoyable and informative. Show details
Products and service – Fabulous products. Fabulous service. Great variety of products and friendly the service from the staff is excellent. Knowledge of the products is also excellent. I would recommend the store to everyone. Show details
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Love this shop – After a google search for a goose neck kettle found that Kitchen Warehouse had it on their website. I rang the store to see if it was in stock. It was and was put aside for me to collect. While was at the store to purchase a couple of other things. The assistant was brilliant and went to look for them for me. Unfortunately both items were out of stock, so I only bought my goose neck kettle. Show details
GREAT STORE – Loving shopping here, great variety of products. Careful though, we always buy more than we came for. The staff were really helpful and knowledgeable about the products we were wanting. Show details
Great kitchen product store – I have enjoyed visiting North Lakes store since it first opened. They have a great range of products and I have bought a number of items for myself and for gifts. The staff are always friendly and helpful. Show details
Amazing service – The service and knowledge of staff is what brings me back each time.There is a great atmosphere here which shows everyone loves working here and it’s managed well I’ll come back every time Show details
It will be here!! – Go where they know!! Great outlet full of trending, reasonably priced goods along with all the fav's that you can't do without. Plenty of top end stock choice along with all the things you hadn't thought of.
Staff know their product – Thanks to covid lockdown I too started making sourdough. Thanks to the staff I knew what I needed to buy and what was really not necessary. Thanks for the tips my first loaf was lovely and my second and third even better. I appreciate that the staff know the products and are willing to spend time understanding the end result and help you get there. Thank you, I will be back. Show details
Fabulous! – Great store with friendly, helpful staff. Definitely my go to when I shop for myself or for gifts. The products are all reputable and quality brands and the discount table is awesome Show details
Great Customer Service & Product Availability – Wonderful store with really friendly helpful staff, great location with plenty of free undercover free parking. Large range of well priced products & they are happy to order anything for you to collect when available. The workshop classes are fantastic and provide wonderful ideas and time saving tips on a variety of cuisines! Show details
Love the Bundall shop! – Staff are always friendly, very helpful, happy and efficient. Great variety of brands to choose from. Great choice of workshops. Items are well displayed and staff give excellent advice on using the product to its best advantage. Show details
Best kitchenware outlet ever! – The staff made shopping in their store a great experience backed up by excellent service and prices. Very friendly and helpful, going out of their way to assist. Nothing was too much trouble for them. Show details
Friendly Fast and Fabulous – I have been very impressed with the service I have received every time I have been to the Bundall store. The gentleman (owner) is so knowledgeable and helpful. Would definitely recommend this store. Show details
Good range and good service At reasonable prices – I was able to find what I needed easily and the staff were very helpful. The price was also very reasonable. The range of stock is also good. I will shop here again! Show details
stock and staff are one of the best – I have found the staff are always most helpful and knowable on what is in stock, always enjoy shopping here, the store is set out so you can find what you need easily Show details
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