dronn
dronn · KFP1333

warranty

Marg
Marg  

I haven’t had any issues with my machine so I haven’t needed to use the warranty.

Mari
Mari  

Mine was from 2 1/2 years ago,and I was told ( by the customer service dept in australia) expecting a product to work as seen on infomercial or advertisements was “unreasonable” and also told if I wanted better to by an Australian made product. Kitchenaid au did not check product or honour warranty however the good guys checked workability of product agreed it was unsatisfactory and they returned my money. My last contact from kitchenaid was “ Thanks for sending the email. We apologise for this experience. We will look into the matter further and a member of our customer care team will get back to you soon.” I am still waiting to hear from them. I did contact kichenaid in USA and they said they unfortunately had no control over au group and suggested I talk with consumer rights group. ( as a note to anyone else reading this I had the same issues with warranty with Tupperware )

Lenn H.
Lenn H. · 5KFP1333AOB (Onyx Black)

Continually runs slow on speed 1 and speed 2 no difference. Needs new control board....none available.

Marg
Marg  

Wow I have had mine for a few years now and don’t seem to have that issue. I hope you get it resolved.

Jamie Lee Bernadette N.
Jamie Lee Bernadette N. · KFP1333

Well, don't have a question to ask or a review to add; but would like to thank everyone who has left one. Was just about to purchase a kitchen aid thinking they're the best on the market and I now stand corrected. You guys have saved me a few headaches it seems! Thank you

Claire
Claire · 5KFP1333ACU (Contour Silver)

Hello. Do the blades go right to the edge of the bowl? Ive heard that if they don't, that the processor isn't any good.

TLKing
TLKing · KFP1333

I just received a brand new food processor for my birthday and cannot get it to work. I have never had one so I thought it was me, however I have read the book front to back and I just cannot get the power to come on. Any suggestions?

KitchenAid
KitchenAid   DM   

Hello, please contact our Customer Service Team who will be able to help you with this. You can reach them on 1800 990 990 or enqiuries@kitchenaid.com.au. Kind Regards, The KitchenAid Team

Clynt
Clynt  

Hello TLKing, you have to really get the top closed and clicked so that then the power will start. That's all I can think of for you. Hope it helps. Otherwise contact KitchenAid. C

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