KitchenAid 4.8L Stand Mixer KSM160
VerifiedMPNs: 5KSM160PSAAC, 5KSM160PSABV, 5KSM160PSACU and 24 more110 reviews
Beware the hype - they are not that good – I have had this mixer for almost 5 years. It has broken down twice. I make bread with it 3 to 4 times a week. First it was making really bad noises and was fixed about 2 years ago. Right now it is not working at all. One day it was fine the next day… Read more
you could tell something was wrong with gears and then it stopped working all together. I rang Kitchen Aid and their response was that I use it too hard. That I shouldn't be using it for more than 6 to 8 minutes at a time. Seriously. Try making sourdough bread in that time frame. They said that after 8 minutes you should let it sit for 15 to 20 minutes. I kid you not. OMG how long would it take to make bread then. For most things you do with it you are going to be using it for longer than that. I think if the motor is that sensitive to overheating they need to work out how to stop it from happening. If there had been more people writing reviews after using it for so long I don't think I would have bought one.
Don't waste your money on one of these if you are a serious baker.
Follow-up · I rarely use it, and it sounds like it is about to stop working again. You can hear the gears grinding. I only use it for very specific things, but when it does finally stop, I won't be getting it fixed again. It is one of my biggest regrets, buying one. I now have an Ankarsrum mixer, which is far better suited for making bread, and it has been amazing. The KitchenAid is the most expensive bench ornament I have ever purchased.
Expensive boat anchor – As per customer with a 10 year mixer, I use it 3-4 times per year. Recently the dough hook seized up in mixing bread mixture. Kitchenaid blamed the low usage as the problem!! It leaks oil now as well. The bowl is stuck to the body. If the mixer is not fit for bread making, then don't promote it for that purpose as it overheats. I had waited a long… Read more
time before committing $650 to its purchase. On reading the reviews, I see other customers are also disappointed with issues arising from average domestic use. The motor is not fit for purpose. It's definitely not worth the expense.
Biggest Piece of Junk - Don't waste your money – They say you get what you pay for.... Yeah right!! This machine was not cheap but is the biggest piece of junk! I bought the machine in 2022. My daughter was so excited she even did an unboxing video for herself. The first use was great. As lives get busy my daughter use this machine a total of four times and on the forth time being this year in… Read more
June, it decided it didn't want to work anymore. The machine was less than a year old. You could hear the motor making noise but nothing no movement. I don't have the receipt so can't get it fixed under warranty. This is the biggest waste of money. I now see that I'm not the only one who has experienced this problem. Clearly there is a problem with these machines! Shame on you KITCHENAID... SHAME!
Reviews with attachments
LEAKING AND EATING OIL-5 YR WARRANTY – With little use, our Mixer has been leaking plenty of Oil, of which Service said was not harmful oil. After reporting the leak of over 5 tsp of oil in 5 days in described tests. Then asking for it to be serviced/repaired. There is no service and we are now being ignored. My contact has only been by e-mail chat and evidence is held. It appears now… Read more
that our next steps are only legal ones. Overall performance very poor. ***** Star reviews can be discounted for NEW users. A 5year warranty is not worth having if not supported. In Australia the cost of repairs or service may be only available from Distributors, with very few repair/service avenues available. You will never be directed to a Local Repairer/Service because of costs and anyone to do the job. Seek all reviews from all buyers/users that have returned their mixer to Retailer/Distributor. You will not be impressed.
Thank goodness we sold this model not being able to get any help under warranty. Be aware that when… Read more
Really good quality mixer – I bought the KSM160 in early April so I've had it for about 6 weeks now and so far, I'm delighted with its performance. I'm still getting used to which bowl is best for each attachment but made a delicious orange poppy seed cake for my husband's 60th and the mixer did a great job! I also bought the scraper mixer attachment to improve mixing the… Read more · 1
edges of the bowl in, but I'm not sure I really needed it as the one that comes with it is also good. The mixer stays put on the bench with no vibrating or jumping off the counter like my old Breville! It looks beautiful in aqua blue and matches my kitchen. I'll update my review down the track with it's functionality long-term, but so far, I'm very happy!
My Best Friend in the Kitchen – How I love my KitchenAid KSM160 Artisan-Ice... could not be happier with motor performance - a lot quieter than my previous Kenwood of 40 years. The KitchenAid works very well with different food types aided by the skilled design of the attachments & accessories - especially the rubber edged mixing blade...I also have the glass bowl for summertime… Read more · 1
pavlovas n mango mousse in Australia:) The capacity of each bowl is perfect for keeping the ingredients inside the bowls & not up the wall.... The KitchenAid is good old American ingenuity & great to see made in USA & the choice of colours is wonderful. My KitchenAid is a piece of working art in my Kitchen - I absolutely love it - thank you KitchenAid:)
Positive reviews
Beautiful, functional, never hide it away – Custom service above reproach. My mixer was accidentally damaged and kitchenaid replaced it with a brand new machine including my engraved name that I had in the original machine. This was done as an act of good faith and without my asking. I love my machine and kitchenaid service. Show details
Perfect mixer! – This mixer does not miss a beat, regardless of task. Dough, batter, meringue, icing… everything is perfectly mixed and with little effort. The machine doesn’t get warm like the last model despite running for long periods of time. It’s not overly loud, I often use it when the kids are asleep. Easy to use, easy to understand and a complete workhorse. Show details
Absolutely love this amazing mixer! – This was really easy to set up and get going quickly. It looks amazing in Palm Green and works perfectly. Reaches every part of the bowl, no more scraping or leaving big chunks in the bottom of the bowl like cheap mixers I've owned. Expensive but worth it. And it's so quiet. Got a great deal that includes a spare gold bowl (it already came with a… Read more
large and smaller bowl) and the KitchenAid chopper. I've only made cakes and biscuits so far but it's a dream to use.
Negative reviews
Machine smoking on use – Our 4.8L Artisan Stand Mixer started smoking while kneading dough on the second use, also the mixing bowl is practically fused to the machine. Customer service are sending me down the "get it repaired" road which is fair enough I guess, I just really don't have the time to muck around with this and I've lost all confidence in the machine. My Mum… Read more
has this machine though and says hers is fine so I'm guessing we've just got a dud, I only wish they would refund or replace this outright as I've sent them a video of the smoking incident etc.
Kitchenaid just feels like a big waste of money and now time. It's also worth mentioning that majority of the reviews on their website are from incentivised users - I guess people like their products more when they don't have to pay $500+ for them.
Update on this one, after threatening to escalate the matter legally KA have now offered a refund.
Noisy – I was hoping it’s a lot quieter then my old cheap mixer While it is still quieter than the other one it makes sufficient noise. I wish they stated on their website as I didn’t know each mixer has different noise level ( which I didn’t aware) Or maybe mine is just faulty?? However I can’t tell if it is normal noise lever as there’s no… Read more
information. And it doesn’t scrape well at the bottom of the bowl. However I like the performance of kneading the dough
Waste of money, time and unnecessary stress – I purchased a Kitchen Aid 160 stand mixer only because of the hype surrounding the name. The stand mixer leaked oil into my food during the first 3-4 uses, resulting in ingredients being disposed of at my cost. I was assured this was normal. Yet never have I ever bought an appliance that has done anything slightly similar. Several months later… Read more
the machine runs but the attachments won't turn. When making contact with the company I purchased it from I was advised it needed to be returned to Kitchen Aid. I was 'drilled' with questions from Kitchen Aid that made me feel like I had done something wrong. Yet I've baked my entire life and never once had an issue with my Kenwood mixer. Customer Service should consider their approach towards customers more professionally and take responsibility for the products they sell as not up to scratch, especially if they fail within the first 12months. This item is less than 12months old yet still my responsibility to package in accordance to the Kitchen Aid guidelines (appropriate sized box, foam inserts, bubble wrap of some kind etc) and take to the post office. And I am guessing if it's not packaged in accordance to Kitchen Aid's expectations anything further wrong with it will be assumed my fault. I was advised it would take up to 4 weeks to repair and if I took it back to Kitchen Warehouse it would take a further 6 weeks. It is clear to me now and with reading other peoples reviews also (PLEASE SAVE YOURSELF THE GRIEF AND RESEARCH FURTHER) that no one will stand behind this product. Not Kitchen Aid nor Kitchen Warehouse. Please consider more reputable companies in regards to customer service as I have not had any customer satisfaction from either of these companies and will NOT purchase through either again. Although still under warranty (not yet 12months old), it has become more of an inconvenience to me as the customer. WASTE OF MONEY, TIME and UNNECESSARY STRESS - no one could care less. UPDATE: mixer was returned and I’m still waiting for my complaint to be addressed. Terrible customer service
Recent reviews
Best present ever – One word , fantastic. Only had 3 weeks love glass bowl Easy to use . Made a date and apple cake yesterday delicious . Annie
Find out how KitchenAid 4.8L Stand Mixer KSM160 compares to other Stand Mixers
Know better, choose better.
Kitchen pest! – Its the worst mixer I ever ever had. It not good for nothing . you cant use 1 kg of flour bc it will get into the machine parts . you cant unscrew them so you need to clean them by hand.which is difficult . Thats just a warning . Its not easy to use. I use it once or twice a year and each time I have a horror and im so disappointed. I don't even… Read more
know where to start. most hated product in the kitchen. Its -10 not 0 . Be prepared to make a mess in the kitchen and cleaning up time for kitchen and machine up to 2 hours . and not doing the job. terrible for Pizza dough,terrible for bread any bread, terrible for cake. Also it mixes uneven and things get stuff on the botton. any man or woman that wants to do something good for his or her partner will soon find out . that the partner will not use it often . and you will land up trying to use it. its not made for practical cooking . its a pain in the kitchen. if the dough is a bit too firm it will cause the plastic part in the machine to flop and you need to bring it to service . You should not use it above speed 2 or 3 if its dough. if not it will soon break. you need to watch it and stand right next to bc you will regret if you don't . I can go on and on .....waste of everything
Unsatisfactory – Very unsatisfied. Waste of money. Does not mix thoroughly. Lumps all through mix. Continually need to scrape mix from bottom, sides etc. Will not pick up all mix & beat. WIll never compare to a mixer I had for 40yrs & it never failed. I would throw it in bin, if I hadnt paid so much for it. Show details
The worst mixer ever, stay away from Kitchen Aid – We've had this mixer for over ten years BUT it only gets used 3 times a year, Easter, Christmas and the occasional birthday. The design is sooo flawed that the pin/rivet holding the head of the unit on always vibrates loose and literally the heavy head with the motor falls off while in use, there is a grub screw underneath which KitchenAid told me… Read more
to tighten, still it comes loose when in use from the vibrations. Now the other day just before Easter the motor stopped working, Contacted KitchenAid reporting a faulty product but they wouldn't back up the faulty product claim and told me it's too old! Well it is like brand new and only used a few times a year so age has nothing to do with it. My wifes mother has a 30 year old Kenwood and it is still going strong. My advice is to stay away from KitchenAid, OH we have their kettle too and it didn't last as long as our $25 kettle at work from Big W
Be warned before spending for an overpriced poorly designed mixer.
Better off with more utilitarian brand names we've come to know.
Very disappointed – After using a Sunbeam Mixmaster for 50 years my husband decided to surprise me with a new mixer. He had seen the mixer used on TV shows eg MasterChef and thought if they use it it must be good. It is a heavy mixer so does not jump around when beating cold butter but having said that, the butter just sticks to the side of the metal bowl. You have… Read more
to stop the mixer, unlock it, lift it up and scrape down the sides of the bowl, time and time again. My old mixer I could keep the mixer running and use a spatula to push down the side of the bowl. The mixer does not come with what a baker needs, an attachment with the scraper, you have to buy that separate. Creaming eggs takes much longer than my old machine. Small quantities see to be impossible. It is no quieter than my old mixer, no more powerful in the mixing action so all in all a BIG disappointment!
Overpriced, only 300W of Power, no support – I have had this mixer for a few years and the head has started to move up and down causing it to become un-usable. I tried a number of hacks which I saw online and it only made it worst. For a machine worth almost a thousand dollars, this is really NOT worth it. Save your hard earned money and buy a Kenwood for half the price and double the power! Show details
Min speed setting too high, bowls don't fit paddles – #1. Out of the box, the minimum speed setting was so high it sprayed ingredients around the room - poor factory adjustment, which I gather is pretty common for these. #2. The 2 bowls supplied are of different shapes, so if the height adjustment is optimal for one, it's wrong for the other. #3. The paddle is too small, so even on minimum bottom … Read more
clearance there is a 6mm wall clearance, so it doesn't mix dough too well. #4. There is no interlock to prevent the unit being switched on accidentally when the head is tilted out of the bowl.
That said, it's a solid unit, the height adjustment is easy, the internal speed settings a little more technical but not too bad, and I'm getting a 3rd party paddle with a rubber 'scraper' for thick mixtures like dough. So very usable after a bit of work, but terrible value for money given the above deficiencies.
The most used appliance in my kitchen – My kitchenAid stand mixer gets used at least twice a week. I've shredded meat in there, made cakes, mashed potato, whipped cream, kneaded dough, and so much more. I received the stand mixer for my birthday after wanting one for years but being put off by the price. After a few weeks of using it I went out and bought some attachments and they are… Read more
all fantastic. I can't live without my 3 piece pasta roller and cutter. The stainless steel meat grinder and the fresh prep slicer all get used regularly and my family is much healthier because of it. Cleaning is easy. I've had it for six months now and it still looks brand new despite being used often. The KitchenAid website has some great recipes and ideas, and I highly recommend following them on Instagram for all the inspiration there.
Great machine but already found a chip – Bought this great looking hand mixer stand for my daughter during the breakdown. It works well and my adult daughter enjoyed using it. However, I noticed that there is a chip in one of the dough hook sometime ago. How do I go about claiming under warranty for a replacement part? Thanks, Lee Show details
A fantastic machine – I bought this mixer as a surprise birthday present for my wife in August (after she had been dropping not-so-subtle hints for a while) and we’ve been using in almost non stop since. So easy to use. Easy to clean. Would definitely recommend to others. Show details
Find out how KitchenAid 4.8L Stand Mixer KSM160 compares to other Stand Mixers
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Great mixers – I have bought my first kitchenaid mixer about 6 years ago and haven't looked back. Infact only last year I bought another one as I use them for some commercial use as well. Have to say I havent had an issue with either one. Very reliable and comes with 3 mixing attachments , a paddle attachment, whisk and a dough hook. The only complaint I have is… Read more
that it is a bit heavy to move and lift. Other than that great well made products. I also have 2 kitchen aid blenders. One 12 cup one and a 7 cup one. 7 cup one is brilliant. Easy and compact and does the job. Purees things lovely and chops things perfectly. I guess sometimes you do get what you pay for
No product service – My kitchenaid mixer has stopped working after 4 years of regular use. I tried to contact kitchenaid customer service but they didn't answer the phone after 20min of waiting, they say they will answer an email within 14 days, this service is not acceptable. They don't have a service representative anywhere but the east coast. Do not buy a kitchenaid and expect them to honour their warranty. Show details
No Customer Service – This mixer worked well until it didn't. Since then, I have emailed the Australian Agents and rung them on several occasions. They do not answer the phone (after 45 minutes on hold each time) and they do NOT answer emails. I would suggest buy another product as the customer service fro Kitchen Aid is non-existent. I also have a Kitchen Aid blender that is not working at present. This brand is really expensive but the back-up is pathetic. Show details
Make my life easier and our kitchen cleaner – Easy to use. Fast. great quality. It is an expensive product. We didn't get it in the past because of its high price tag. We bought it when harvey norman was doing a sale. Show details
Overpriced Rubbish – Accurate facts....I have mixed pancake batter - left flour around the edges and batter was lumpy with unmixed flour in it. Mixed cookie dough - didn't mix the flour and left a thick flour boundary in the bowl. Mixed bread dough with the dough hook...what is going on. Flour not incorporated into the dough and lumpy as a bad mattress with unmixed… Read more
flour on the bowl edges. We bought this awful thing and time and time again I have tried to get it to mix adequately and properly trying different mix combinations and the like such as dry onto wet ingredients and wet onto dry ingredients and mixtures of wet and dry ingredients, and time and time again it has done a bad job. It came with an equally rubbish blender (the small one) for free which I wouldn't give a cent for. Thank God we still have your great little Bosch mixer to do a better job at a fraction of the price. One thing I would say is that it is full metal and rather powerful....but what's the use of that when it doesn't mix.
Birthday Happy – Recieved as a gift and replaced my Kenwood Chef. Lovely mixer to use. Solid and well engineered. Handles my multiple Christmas cake bakes with ease. Easy clean up. Happy to give it bench space. Also have Kitchenaid Diamond blender. Show details
Small bowl has different base depth – I bought the KSM 160 to get 2 bowls instead of the other model with just one bowl. To my disappointment, the smaller bowl does not allow the ingredients to be mixed thoroughly. I rang the company and was told to adjust the attachment . I told them that I don't want to adjust it because the bigger bowl fits just right. I asked if I could get a… Read more
replacement or refund for the bowl, they refused. In summary, don't buy the KSM 160. Maybe try the one that has only one bowl.
What did I do before this? – I purchased my KitchenAid from Kitchen Warehouse in Moorabbin, VIC in June 2019. What a powerful beauty she is! I’ve made bread dough in it mainly and it copes fine with it. The attachments are great! It looks lovely in my kitchen and I don’t know where I would be without it. Worth the money spent! It is a very heavy mixer but that is a good thing… Read more
because it means it’s sturdy. It’s not overly loud when it’s on full ball but it does have a powerful engine so the noise doesn’t bother me. I was lucky enough to get this on sale at the store.
Great mixer – I bought this mixer to replace a much used Kenwood which had become very noisy and would have been expensive to repair. I noticed that lots of tv cooks use Kitchenaid mixers so decided to buy one when they were on special. And I'm glad I did. The machine is solid (and very heavy), made of metal (not plastic) and fortunately is very quiet when… Read more
compared to the old Kenwood. The sliding speed control is easy to use and adjust and the machine is perfectly balanced even when the motor is raised to remove the bowl. It comes with 3 paddles (all metal), 2 stainless steel bowls and a plastic pouring shield which is about the only plastic item with this machine. The balloon whisk is interesting in that it has an internal and external loop arrangement, meaning that is seems to whisk more evenly than those with an external loop only. Because of its weight, it is quite stable and doesn't jump around, even under heavy load. There are also lots of attachments to buy (but they are expensive!) so if you're looking to replace various kitchen gadgets with just one, this might just be the equipment for you. One problem - do not put the whisk in the dishwasher. It has an aluminium fitting which corrodes when placed in the dishwasher, resulting in a black powdery substance coming off. I managed to clean it off, using Barkeepers Friend, so be warned, clean it only by hand! Whisks are hard to clean at the best of time, so Kitchenaid should make the whole whisk of stainless steel, not just the tines.
Kitchenaid KSM 160 – The best mixer in the market with a powerful motor. Can handle every job. Choice of 2 good sized mixing bowls. Large choice of extra fittings to buy. Love it. Show details
Excellent! – Heavy and reliable, would not even make a slight move when mixing. Controls are convenient to use. Bowls are made of steel of very good quality. We also purchased a mincer attachment, which we also like. Show details
In love with this mixer! – I've wanted one of these for about 10years. I got the chance to use one in a workplace (professional model) and really liked it. Ours was gifted as a wedding present along with the pasta maker attachments and I love it. It is study and powerful. It doesn't feel tech-y and advanced - just a good simple mixer that works well. It is definitely a… Read more
heavy machine so needs considered storage (i.e. lifting it down from a height is a bit tricky). I haven't found it to be excessively noisy which was my problem with my last mixer and the mixing attachments are great. Just make sure you read the washing instructions and don't put the whisk in the dishwasher like we did! Pasta attachments are easy to use and make pasta making so quick. Can't wait to try more attachments like the ice cream maker!
Great Machine love it – Mixes really well, love the look of this machine and the accessories you can buy for it but best of all I got a free pasta making attachment. Big mixing bowl in stainless steel plus a extra smaller bowl and the bowls have handles makes it so much easier. Show details
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I have the same problem with the dough accessory but KitchenAid rejects accountability. For its… Read more (+2 replies)