??!
1 photo
Kitchens U Build
4.3 from 81 reviews

Reviews

Review distribution

5 star
62
4 star
4
3 star
1
2 star
4
1 star
10

Janine Sstokes

Janine SstokesGreater Melbourne (Outer), VIC

  • Verified customer

We love our new kitchen

published

The Team at KUB BAYSWATER are great to work with, very helpful and understanding . We are very impressed with the whole team and process from ideas to the measure, the installation and the finished result! We have a very happy with layout of our kitchen and find it very easy to work in.

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Product Quality
Return Claim MadeNo
Store LocationBAYSWATER KUB
See all answers

Review collected in partnership with Kitchens U Build


Cindy

CindyGreater Melbourne (Outer), VIC

  • Verified customer

Excellent product and service

published

The quality of the cabinetry is second to none. We used the Bayswater branch. Alisha was very professional and accommodating to deal with. Would recommend to anyone renovating their home.

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Product Quality
Return Claim MadeNo
Store LocationBayswater Victoria
See all answers
1 comment
Kitchens U Build
Kitchens U BuildKitchens U Build

Hi Cindy,
Thanks for taking the time out to write a review for us. We appreciate the kind words and you cabinetry looks great! Well done!
Kind Regards,
Kitchens U Build

Review collected in partnership with Kitchens U Build

Bethany Long

Bethany LongGreater Melbourne (Outer), VIC

  • Verified customer

Couldn’t recommend KUB highly enough!

published

Francine and the team at Carrum Downs KUB were amazing. From our first meeting right through to the finished product they were helpful, professional and a delight to work with. Having used cabinet makers in the past for projects we thought we would give flat pack a go and we couldn’t be happier with the end result and we saved ourselves thousands of dollars. We used the cabinets in our kitchen, bathrooms and laundry and they look stunning! My husband had them all put together and installed within a day. We realised one of the side panels was made incorrectly and when notified KUB picked it up and returned the new one within 24 hours. I couldn’t recommend the team at KUB highly enough and we will definitely be using them again in the future.

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Product Quality
Return Claim MadeNo
Store LocationKUB Carrum Downs
See all answers
1 comment
Kitchens U Build
Kitchens U BuildKitchens U Build

Hi Bethany,
The pictures look amazing and you've done a wonderful job with installation. We appreciate you taking the time to write a review for us.
Kind Regards,
Kitchens U Build

Review collected in partnership with Kitchens U Build

Eric Smith

Eric SmithGreater Melbourne (Metropolitan), VIC

  • Verified customer

Can't stop smiling

published

Thanks to Tiffany and the installation team. Wonderful job. There were a few problems along the way (as there often is) but the installation team sorted them all out. We now have a fantastic and very workable kitchen which looks great. The stone benchtop team were also great. They too had a small error but were only too keen to have it fixed. We'll be using Kitchens U Build for our Bathroom & Ensuite vanity units and would thoroughly recommend them for all joinery projects.

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Product Quality
Return Claim MadeNo
Store LocationCheltenham
See all answers
1 comment
Kitchens U Build
Kitchens U BuildKitchens U Build

Hi Eric,
I'm glad to hear you're happy with the outcome of your project and we look forward to working with you on your other rooms!
Kind Regards,
Kitchens u Build

Review collected in partnership with Kitchens U Build


Maria and Rhys Taplin

Maria and Rhys TaplinSouth East Queensland, QLD

Love It!

published

Like to say a big Thank You to Tracie for her help in designing our dream kitchen along with our new
walk in wardrobe. She had an excellent understanding of all product ranges and made the decisions easier for us during the process. Any questions we had along the way were quickly answered and clarified.
The end results are beyond our expectations and couldn’t recommend KUB and Tracie enough.

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Product Quality
See all answers
1 comment
Kitchens U Build
Kitchens U BuildKitchens U Build

Hi Maria and Rhys,
Great to hear, we appreciate the kind words. Thanks for taking the time out to write us a review.
Kind regards,
Kitchens U Build


Heather

HeatherCentral Highlands and Goldfields, VIC

My Dream Kitchen!

published

Thank you so much to Garrett & Stacey for helping us design our gorgeous dream kitchen. You both were so patient.... very patient and, understanding (when we changed our minds a few times but we got there in the end and with an amazing result).
We absolutely LOVE the end result so thank you! We would definitely recommend you guys. Also thanks for our laundry - can't forget that, its also my dream laundry, it has come up so well!

Cheers
Heather & Glenn

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Product Quality
Return Claim MadeNo
Store LocationKitchens U Build Ballarat
See all answers
1 comment
Kitchens U Build
Kitchens U BuildKitchens U Build

Hi Heather and Glenn,
We're so pleased that you love your new kitchen and laundry. Thank you for taking the time to write a review, it's very much appreciated.
Regards,
Kitchens U Build


Clam Chowder

Clam ChowderMelbourne

  • 3 reviews
  • Verified customer

Saved thousands....

published

We have built a number of homes through builders and as owner builders and with the knowledge we had thought we would attempt our own kitchen, bathroom cabinetry and laundry cabinetry. Plans were easy to follow, everything was as described and per our plan. One panel was incorrect and the corner baskets were faulty but the company came to assess and rectified the problems quickly and easily. We built the cabinetry and had our builder fix off for us. Francine especially was extraordinary and we discussed my overall plan, look and finish and she went out of her way to make sure we were happy. The end result was amazing and I could not fault the quality and finish. Well worth it.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationCarrum Downs, Victoria
See all answers
1 comment
Kitchens U Build
Kitchens U BuildKitchens U Build

We're glad you enjoyed your experience with us and that you're happy with the end result.
Thank you so much for taking the time to write a review for us, it's much appreciated.
Thanks,
Kitchens U Build

Review collected in partnership with Kitchens U Build


Leonie Piggott

Leonie PiggottGreater Melbourne (Outer), VIC

Beautiful space

published

Just finished my beautiful kitchen reno with kitchens you build and couldn't be happier.Friendly people to deal with and my kitchen is everything I was hoping for.Would highly recommend to anyone thinking of updating.

Return Claim MadeNo
Store LocationCheltenham
1 comment
Kitchens U Build
Kitchens U BuildKitchens U Build

Hi Leonie,
Thanks for taking the time to write us a review. We appreciate your kind words and love that your kitchen was everything you were hoping for.
Kind Regards,
Kitchens U Build

Vic

VicGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • Verified customer

Disaster - stay away from them - horrible, thieves, liars, cheaters

published
Customer Service
Product Quality
1 comment
Kitchens U Build
Kitchens U BuildKitchens U Build
  • Verified customer

Besides a few hiccups I’m overall pleased with the end result.

published

There were a number of parts missing from the delivered kitchen but the installers were nice and made later days to come back to complete it. Also the stone mason measured for the bench incorrectly so this had to be re-done pushing the completion date out even further. Microwave slide back door mechanism isn’t great (gets stuck and scratched) and I wouldn’t recommend getting this option. Consulting staff however were very helpful and friendly in the showroom. The end result is mostly good so happy.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationCheltenham
See all answers
1 comment
Kitchens U Build
Kitchens U BuildKitchens U Build

Hi Carla,
Sorry to hear that things didn't go exactly to plan, but glad you are happy with the end result. Thanks for taking the time to write a review.
Regards,
Kitchens U Build

Review collected in partnership with Kitchens U Build


Love our new kitchen

published

Great team from start to finish. They took time and care to get everything right. They happily accommodated changes we made, and installation was perfect Couldn’t be happier with everything.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationBallarat
See all answers
1 comment
Kitchens U Build
Kitchens U BuildKitchens U Build

Hi Mars n Coll,
Thanks for taking the time to review your finished project and thanks for the kind words.
Regards,
Kitchens U Build


Maurice & Anja Potter

Maurice & Anja PotterGreater Melbourne (Outer), VIC

  • 2 reviews
  • 2 likes
  • Verified customer

Great Company

published

We have used them for three small projects so far all with special build requirements. Could not be happier with their service. A few small things were incorrect but correctly quickly. Will now continue with last project - the actual kitchen.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationPakenham and Carrum Downs
See all answers
1 comment
Kitchens U Build
Kitchens U BuildKitchens U Build

Hi Maurice and Anja,
We're glad you have enjoyed your experience with us so far, and we look forward to working with you on your kitchen. Thanks very much for taking the time to write a review for us.
Regards,
Kitchens U Build

Review collected in partnership with Kitchens U Build


c r

c rSouth East Queensland, QLD

  • 2 reviews

Glad we chose Kitchens U Build (Capalaba)

published

We are extremely happy with our new kitchen. Staff were extremely professional, diligent and made helpful suggestions throughout the entire process. All the hard work in the design phase has definitely paid off so we are proud to show people our new kitchen.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationCapalaba
See all answers
1 comment
Kitchens U Build
Kitchens U BuildKitchens U Build

Thank you for taking the time to write us a review. We appreciate your kind words and are glad to hear your project went well.
Regards,
Kitchens U Build


Stash RICHIES

Stash RICHIESSouthwest, VIC

  • 7 reviews
  • 6 likes
  • Verified customer

Excellent service delivery and customer care - KUB Redan

published

Stacey and the team at Redan KUB were fantastic from the outset. A high level of ethical customer care, with a preparedness to build the kitchen you can afford (And not overload you) They also provided all sub trades to take away the stress of it all. Stacey steers this business in a positive proactive manner - the invaluable face of Redan KUB. Very much recommended.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationKitchen You Build Redan
See all answers
1 comment
Kitchens U Build
Kitchens U BuildKitchens U Build

Hi Stash,
Thank you very much for your kind words and for taking the time to tell us. I'm glad you had such a wonderful experience with us.
Regards,
Kitchens U Build

Lea D.

Lea D.South East Queensland, QLD

Fantastic service

published

We worked with KUB Capalaba and they were fantastic. Tracey was very knowledgeable and listened to what we were wanting to achieve.
she made great suggestions for different sizes of cabinets that worked better than what we had originally thought and the kitchen ended up amazing. We put the kitchen together ourselves and the instructions were easy to follow. Any time we had questions Tracey was always there to answer them. Very happy customers now renovating bathroom/s and laundry so back with KUB for the cabinets again.
Would highly recommend.

Lea Dux

Customer Service
Product Quality
Return Claim MadeNo
Store LocationCapalaba
See all answers
1 comment
Kitchens U Build
Kitchens U BuildKitchens U Build

Hi Lea,
We appreciate you taking the time to provide us with your feedback. Love to hear everything went well and your happy with your kitchen and look forward to working with you on your next projects.
Regards,
Kitchens U Build

Karen

KarenSouth East Queensland, QLD

Fan - bloody - tastic!

published

The KUB Team at Brisbane Capalaba are amazing! The first day we approached the showroom we were greeted by a lovely lady who went over and beyond in making us feel comfortable in proceeding with the company. Helped immensely with the design, colours, layout and most importantly understood our budget and made it work. I have recommended KUB to several friends and family as my experience was like no other kitchen company I approached.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationBrisbane, Capalaba
See all answers
1 comment
Kitchens U Build
Kitchens U BuildKitchens U Build

Vera Targett

Vera TargettGreater Melbourne (Inner), VIC

Absolute disaster

published

Had five contracts in total due for installation August last year.
Only partial installation of two contracts
Other 3contracts just delivered all over the house
Unable to continue building.
Huge losses in delay

Return Claim MadeNo
Store LocationCARRUM DOWNS

Great Service and product!

published

My husband and I purchased our dream kitchen with Samantha and Deb at the Traralgon store, the girls where quick to come out on site and provide us with some wonderful ideas and put our mind at ease with a process we thought would be quite difficult. We received a photo of our prospective purchase which made it easier again as we are very visual people. We also had our kitchen installed and couldn’t be more impressed with the service and workmanship! Thank you everyone we highly recommend. Joan


Renee

ReneeGippsland, VIC

Exceptional in every way!

published

From the showroom staff to the installers, the service was second to none. Everything was exactly as I was told. The quality was fantastic and I couldn't be happier with the end result. The friendliness and professionalism took all the stress out of this project. Thank you KUB Traralgon


Penne Dowling

Penne DowlingCentral Highlands and Goldfields, VIC

  • Verified customer

Fantastic quality and service

published

Great suggestions regarding design and materials. Very easy to work with, even though I had endless questions. Quality and reliability second to none.

1 comment
Kitchens U Build
Kitchens U BuildKitchens U Build

Hi Penne,
We appreciate your kind words and happy to hear you enjoyed your experience with us.
Kitchens U Build

Review collected in partnership with Kitchens U Build


Page 1 of 5

Questions & Answers

Julia Cherie

Julia Cherieasked

Has anyone installed their kitchen themselves and found lots of manufacturing mistakes?

1 answer
Kitchens U Build
Kitchens U BuildKitchens U Build

Hi Julia, I hope a DIY customer provides you with feedback on your question. Even if you do DIY, we have installers that you can talk to if you find yourself in difficulty. We also provide a manual that gives your step by step instructions. We are more than happy to assist you along the way.

Thanks
Kitchens U Build


Julia

Juliaasked

Has anyone had their kitchen from U build for a couple of years and could comment on wear and tear? Is your white turning yellow etc?

2 answers
Kitchens U Build
Kitchens U BuildKitchens U Build

Hi Julia, Thank you for asking the question. Our doors are Australian made and UV protected, which means they wont turn yellow even if in direct sunlight. There is a 7 year warranty on the doors. Our drawer runners and door hinges (all soft close) are Hettich and come with a lifetime warranty. Our carcasses have 16mm backs, which makes them very sturdy. Doors from Overseas or 2 Pac are not UV protected and will go yellow over time. Hopefully one of our customers will also provide some feedback for you.
Please feel free to drop by any of our showrooms to see the quality of our products.
Thanks Kitchens U Build

Julie
Julie

Hi Julia, I have had my kitchen for approx 7 years. I have white vinyl wrap draws (under bench), and there is no sign at all of yellowing. My overhead cupboards are a black stripe vinyl wrap. Very glossy finish. Everything wipes clean easily. I don't have kids, so can't comment there. It still looks like brand new, but I do take care of it. Everything is wearing well. KUB always gave me great service.
Julie :)


Get an answer from our members and Kitchens U Build representatives

Details

CategoryKitchen Renovators and Physical Shops

Visit official website

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.