2Kleva Range

Kleva Range

 Verifiedklevarange.com.au
2Kleva Range
3.1

380 reviews

PositivevsNegative
50% · 191172 · 45%
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Return Claim MadeYes · No
Product Quality
3.8
Shipping
3.8

Reviews

380 reviews
Ian
IanSouth East Queensland, QLD13 posts
 

KLEVA RANGE NO WAY

I’m giving a one star but really deserves a no star. this company offers a product for sale with a discount code but alas the code never works with the reply that it is not applicable, when you go to help line presto they don’t reply.. seems a real scam Show details
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Tony 223
Tony 22310 posts
 

Bad to o deal with

Paid for goods. Email informed me sold out. Goods would be dispatched in a week. Still selling item even if though NO STOCK in Australia. Asked for refund. Informed goods to be dispatched next day. 3 days later NOTHING. Asked again for refund. NO REPLY. Don't waste your time and money. Show details
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Hicky
HickyGreat Southern, WA6 posts
 

Expensive parcel post

Kleva Range ,use "Star track" for their deliveries. They, "Star Track" charge me over $40 to deliver to Western Australia. However they will not deliver to my local post office, meaning that I must make a 50km round trip to collect my purchase. Recently I was charged the same amount ($40) for parcel postage from the UK. I think Australia Post would be a better alternative and that "Star Track" must be costing "Kleva Range" Business. Show details
Product Quality
Shipping
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On Time always
On Time alwaysGreater Melbourne (Outer), VIC20 posts
 

Best to go to physical shop

Fast shipping,? Rubbish!! Products are probably still overseas. Many emails saying delays . Not worth the worry. Better to go to physical shop to get there and then. Cant rate product as it hasnt turned up. No point trying to contact as they dont respond Show details
Shipping
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Work
WorkMetropolitan Adelaide, SA
 
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Trevor W
Trevor WSydney, NSW2 posts
 

Terrible service, lack of delivery and lack of support

My order #[Details Removed].
I ordered a Kleva SmartPlay to take on a road trip that we are going on next week.
It is now 10+ days since I ordered and paid for my Kleva SmartPlay, and I have not heard back from Kleva or received any notification that my order is on the way.
They promise the earth in their ads, prompt service and support etc. and deliver nothing.
This is totally unacceptable.
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Fon Fon
Fon Fon4 posts
 

They rely kleva still you money

Please don’t buy nothing hire you lost you money and temper
My friend buy a chopper veggie and try return the item and high cost of delivery
They not transparent
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GEdmunds
GEdmundsTasmania13 posts
 

Shipping cost ridiculous and unrealistic

Ordered a few items in one transaction but cancelled at final checkout when they imposed a totally unrealistic shipping cost. Show details
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Rob W.
Rob W.2 posts
 

Cheap nasty garbage

Mum purchased a Kelva slicer, work for about a month,then fell apart.
CHEAP [Content Removed] [Content Removed].
Buy quality not Kelva !
Shipping
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Hi Rob, Thank you for taking the time to share your feedback with us and I am ever so sorry for this negative experience! I have sent you through a direct message to help resolve this issue as soon as possible for you :)

Kind Regards, Kleva Range

Benson PETTMAN
Benson PETTMAN2 posts
 

Shipping

Wanted to order cbe cutter $ 79.95 plus $9.95 postage and handling. Now they add $44.17 shipping to Hobart. What crap. Have bought from USA cheaper freight. NEVER AGAIN. Show details
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Deb
DebMid North Coast, NSW5 posts
  Verified

Unable to ring company with my request

The reason I am giving it one star is the inability to ring and talk to a human about my problem. I bought 2 of these and at Christmas my son cutting vegetables and sliced his finger badly and he had to go to hospital to stop the bleeding. I was trying to contact Klever to see if I could exchange these to another product, they currently have which I fill is safer. I will never use this item again. I also wanted to let them know this could happen. only contact is online with a live bot, but it doesn't seem to be able to understand me give me any answers. I am feeding this here as a last result for the company to contact me.
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Deb
Deb  
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Klever do have Bots to talk to. But I type in my message and the reply is; "I'm sorry, but I can't provide a definite answer based on the available context."

Rita R.
Rita R.7 posts
 
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debs0303
debs03033 posts
 

Useless

These are useless. They do not work well at all and cause more stress to my wrist than standard Bunnings secateurs.
Also the trimmers are just as useless. Has no power to trim the smallest of light bushes. Do not waist your money on these products. A complete waste of combined A$160 Show details
Shipping
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Daughter
DaughterSouth East Queensland, QLD27 posts
 
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Chops
Chops
 

Very expensive postage

Postage can be very expensive. from $9.95 turned out to be nearly $20 Show details
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Questions & Answers

Debbie K.
Debbie K.

I have just done a cook of rice in my mini 1 button cooker. I then went to do some eggs but the lights and power are now not working. I only brought this Kleva unit about a month ago

Kleva Range
Kleva Range   DM   

Hi Debbie, thank you for reaching out and I am ever so sorry for this negative experience! I have sent you through a direct message to help resolve this issue as soon as possible for you :)

Debbie K.
Debbie K.  

I didn't receive your direct message. Instead I got a reply from another product Assistant. Please resend your DM

Kleva Range
Kleva Range   DM   

Hi Debbie, apologies for the inconvenience. I can see you have now been in contact with our Customer Service department :) Let me know if you require any further assistance.

Adam
Adam

Please tell me why in your adverts on TV you are using steel cooking utensils?.

Kleva Range
Kleva Range   DM   

Hi Adam, We do advise to only use wooden and silicone utensils on the Diamond Earth Pans in order to avoid scratching and damaging the non stick coating.

Please let me know if you have any further queries!

Kind regards,
Kleva Range

Natasha Jackson
Natasha Jackson  

Can someone please tell me what the E01 error is? I haven’t used my unit in months then plugged it in and can only see this message…nothing will work.

Kleva Range
Kleva Range   DM   

Hi Natasha, I have sent you a private message regarding your Mealio Blender :) Kind regards, Kleva Range

Paul N.
Paul N.

What does E05 mean on my Kleva hot & Cold soup maker/blender?

Kleva Range
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Details

CategoryOnline Shops and General Merchandise Shops
Offers Free Standard Shipping Yes
Free Standard Shipping Minimum Order Amount $150
Visit official website

Contact info for Kleva Range

  • ACN: 060265929
  • ABN: 25060265929

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