Mycar (Kmart Tyre & Auto Service)

My car was serviced for a full service and also the Transmission serviced what they did was to glue in the transmission sump plug had no thread. Another mechanic had to drill out the sump plug hole and make a new thread the Mechanic is clos to them. They are owned by a German company now seems its all about money.

Was at MyCar (Keilor Branch) again today for a FREE Tyre Life Saver check. Also asked them to check my back brake lights which were not working. They sorted it FREE of charge after qutoing a $36 cost to fix. The guys at MyCar Keilor certainly value their customers and never fail to impress with their good will and good service every time I am there for any car related matter - big or small. Keep up the good work guys and thanks once again for the great service offered today. Cheers, "A Very Happy Customer" :)

I had my diesel vehicle timing belt replaced by Mycar in Chadstone
All well until next morning when a loud clanking noise on cold start..became the norm. It does disappear after it warms up
Returned to Mycar to have the noise rectified to no avail it was blamed on lack of oil, the person looking after my car added extra oil, the noise was still there next morning the car was leaking oil as well now, checked oil level overfilled.
And now my leather steering was damaged and patched with black tape...scared to take the car back and leave it unattended. I used the service of another mechanic. Problem resolved cheap/faulty parts were used mainly tensioner

Dropped in at The Wodonga store with a slow flat tyre...despite being extreemely busy the manager booked me in for later that day and fixed my tyre with a happy and helpful disposition. I will definately be back. The other mechancis were also really friendly and professional. Overall a great service!

Jeff and all the staff went out of their way to get us back on the road during our holiday. Couldn’t thank them enough 10 out of 10 thanks again

Took the Camry in to get the air con leak checked, expecting a large fee, and turned out it was just a misplaced hose and the boys fixed it for free. Champions.

For service and tyre repair I always take my Maza2 to MyCar Nowra and they are always amazing; the staff is super friendly and knowledgeable. And the price is always right (meaning I never feel they charge more then necessary). I would recommend them to anyone.

My daughter went to MyCar to get a road-worthy check done on the car I passed down to her. There was a list of items she was required to tend to, however, the costs involved appeared to be quite exuberant. Not to mention the actions to be carried through were not what I was advised by my own regular mechanic when getting a second opinion.

Some of the actions required were the following:

Removal of front shock absorbers.
Replacing struts.
Cleaning and restoring headlight lenses.
Replacement of such minor cosmetics, such as windshield wipers were remedied at home for pocket change; not at the tune of $70!

To clean and polish the headlight lenses for $130? ...

Zack was the mechanic. Was accommodated with a same day service even though just drove in! Even though a seemingly small problem, turned out tricky but was fixed! Kind, considerate, very professional and overall excellent customer service! Deserves 10/10 stars. Would highly commend and recommend!!

This comany are criminals they have stolen hundreds off me, Manager is refusing to return my phone calls. Im now conciding legal action against Mycar. Be warned people they will take your money online and when it comes to fit the tyres they will refuse even though it was booked a week in advance and have then in stock. They have even admitted fault and didnt give a dam about me in the time and money they have wasted. No attemped to fairly fix the situation. This is the worst company ive ever had to deal with. Ill see Mycar in court!!!

Last month I trusted my Mercedes sports car to the Claremont branch for a regular service and battery replacement - work was done on time at a great price, and will honest interest by the staff. Much nicer to deal with this branch than with than the local Merc dealer. Then today a puncture, which they repaired at short notice with minimum fuss. Like the Terminator, I'll be back.

Great service from Casuarina (Darwin) store, have been using my car and KTAS for years. Will keep going back…Only problem is the relentless marketing spam, surveys etc that follow. I have opted out, unsubscribed, and emailed customer service. To no avail. Seriously annoying junk spam I don’t want.

ZERO STAR!

Booked my car for a tyre change online. When I dropped the car off for the tyre change, the store refused the tyre change due to a size mismatch ( not my fault, I bought what mycar website recommended for my car brand and model )

The store said that they can’t process the refund because the order was made online. They said that the store will call the head office and sore it out.

The next day, the store called and said that I need to call the head office myself because they can’t.

After hours of waiting on the call, someone picked up the call and didn’t process the money because she was not able to find the order.
...

Everything was done as promised, in the time stated. it was a very painless excercise which I intend to repeat. Hopefully everyone had the same enjoyable and safe service from this outlet

I booked my car for tyre replacement and tyre replacement on 31st March. Went to the centre and was really disappointed to see that there was no booking, even though I had confirmation sent to my email.

As a followup, I emailed them (careteam@mycar.com.au) and called them on 1800 065 010 and did not get a response.

Confirmation details: Order no. 9380536

KUMHO ES31 95V
215/60R16 95V

4 x $94.00...