Kogan Internet
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- koganinternet.com.au
- ✓ Verified company
2,085 reviews · Statistics
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I love the products and customer service support
NBN 100/20 (Gold)Their price is absolutely ridiculous cheap and amazing quality. Love it
I got my sim and my nbn with them and both amazing
- Connection Type: FTTN (Fibre to the Node)
- Start Date: January 2021
- Adequate Speeds: Yes
- Standalone or Bundled: Standalone
- Contract Type: Month-to-month
- Data Type: Unlimited Data
Fantastic
NBN 50/20 (Silver)Connected within 2 hours of online order submission. Speeds are as advertised, network shows full TPG, with IPv6 which TPG themselves don’t have :-)
Happy Days A++
- Connection Type: HFC (Cable)
- Start Date: November 2023
- Adequate Speeds: Yes
- Standalone or Bundled: Standalone
- Contract Type: Month-to-month
- Data Type: Unlimited Data
Great value and great service
NBN 50/20 (Silver)Kogan provides one of the lowest NBN cost and also provides great customer support.
- Connection Type: FTTC (Fibre to the Curb)
- Start Date: October 2023
- Adequate Speeds: Yes
- Standalone or Bundled: Standalone
- Contract Type: Month-to-month
- Data Type: Unlimited Data
Great service
NBN 50/20 (Silver)Jainish was so helpful getting me back up and working.
- Connection Type: I don't know
- Start Date: May 2020
- Adequate Speeds: Yes
- Standalone or Bundled: Standalone
- Contract Type: 24-month contract
- Data Type: Unlimited Data
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Easy troubleshooting
NBN 100/20 (Gold)Trevor - 5 stars, fixed the problem instantly. Cheers guys for your help!
- Connection Type: FTTP (Fibre to the Premises)
- Adequate Speeds: Yes
- Standalone or Bundled: Standalone
- Contract Type: Month-to-month
- Data Type: Unlimited Data
Billing system is 0/10
NBN 50/20 (Silver)Billing system sucks. All payments need to be done over the phone, no online account to pay bills or view invoices or payment history. Invoice is emailed every month but messy and hard to keep track. Charges shows as Vodafone North Sydney in bank account, no linking to Kogan Mobile which again adds to the confusion. Cannot set up direct debit using Kogan Credit Card but customer service insisted that it's the card issue and refuse to log an issue on their end to investigate further. Goodbye.
- Connection Type: I don't know
quick service
NBN 50/20 (Silver)I had issues with my service and needed to reconnect the modem I spoke to a lady called Aarti who was excellent in helping me she had good knowledge thank you so much
- Connection Type: Wireless
Great support service for set-up
NBN 100/20 (Gold)Understanding, fast and very helpful service from support had me connected in minutes
- Connection Type: HFC (Cable)
Quality customer service
Kogan InternetCustomer service was quick and efficient. Had all problems resolved within the day of issue. Very friendly service
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Best price
NBN 25/5 (Bronze)A good price and speedy connection, not the fastest but you get what you pay for.
- Connection Type: FTTN (Fibre to the Node)
- Start Date: November 2023
- Adequate Speeds: Yes
- Standalone or Bundled: Standalone
- Contract Type: Month-to-month
- Data Type: Unlimited Data
Amazing Customer service
NBN 1000/50 (Diamond)Had the best experience, I was really happy with the technical support I received. Thankyou sonmuch for having patience and making the whole process of setting up my modem/router so simple.
- Connection Type: FTTP (Fibre to the Premises)
- Start Date: November 2023
- Adequate Speeds: Yes
- Standalone or Bundled: Standalone
- Contract Type: Month-to-month
- Data Type: Unlimited Data
Great Customer Service
NBN 50/20 (Silver)Great knowledge of Products and my problem was solved within few hours . Even I learnt a lot for future problem. Thank you very much
- Connection Type: FTTP (Fibre to the Premises)
- Start Date: November 2020
- Adequate Speeds: Yes
- Standalone or Bundled: Standalone
- Contract Type: Month-to-month
- Data Type: Unlimited Data
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Great priced NBN
NBN 50/20 (Silver)Swapped from Dodo nbn to Kogan and very surprised by the price and reliable service. Had a couple of small issues in the set up but the Kogan team were very helpful and persistent to resolve the problem. Great tech staff.
- Connection Type: FTTP (Fibre to the Premises)
- Start Date: November 2023
- Adequate Speeds: Yes
- Standalone or Bundled: Standalone
- Contract Type: Month-to-month
- Data Type: Unlimited Data
very good service
NBN 50/20 (Silver)very good service and turn around by service team . It is economical as well
- Connection Type: FTTB (Fibre to the Building)
- Adequate Speeds: Yes
- Standalone or Bundled: Standalone
- Contract Type: Month-to-month
- Data Type: Unlimited Data
Great costumer service
NBN 100/20 (Gold)Artil from customer service was friendly and quick to solve my problem. very efficient.
Daniel Zapata.
- Connection Type: I don't know
- Start Date: November 2023
- Adequate Speeds: Yes
- Standalone or Bundled: Standalone
- Contract Type: Month-to-month
- Data Type: Unlimited Data
Questions & Answers
I wonder if this service is provided for Nowra NSW 2541
Hi I'm interested Kogan internet connection
How can I apply because My house address not seen in online?
Call Kogan NBN number and do get connect to Mr. Harjinder he is excellent employee who can make things absolutely easy to understand and will get you in quickly. Thanks latter
Question about my PDF bill for kogan internet (downloaded from the email you send me each month)
Is the address on the top left hand side my installation address or my postal address?
The address you gave kogan when you signed up. Saying that some people have a different billing address to their installation or home address. Mine shows my home address.
Get an answer from our members and Kogan representatives
Details
 Kogan NBN 100/20 (Gold)4.0(850) | Kogan NBN 50/20 (Silver)4.2(776) | Kogan NBN 25/5 (Bronze)4.1(216) | Kogan NBN 250/25 (Platinum)4.7(27) | |
|---|---|---|---|---|
| Category | Internet Service Providers | Internet Service Providers | Internet Service Providers | Internet Service Providers |
| Standard Monthly Price | $78.90 | $68.90 | $63.90 | $119.90 |
| Typical Evening Download Speed | 90Mbps | 50Mbps | 25Mbps | 200Mbps |
| Max Upload Speed | 20 Mbps | 20 Mbps | 5 Mbps | 25 Mbps |
| Service Type | NBN | NBN | NBN | NBN |
| Packages Available | Standalone | Standalone | Standalone | Standalone |
| Contract | Monthly | Monthly | Monthly | Monthly |
| Data Allowance | Unlimited | Unlimited | Unlimited | Unlimited |
| Max Download Speed | 100 Mbps | 50 Mbps | 25 Mbps | 250 Mbps |
Contact info for Kogan Internet
| Mon | 8:00 am - 8:00 pm |
|---|---|
| Tue | 8:00 am - 8:00 pm |
| Wed | 8:00 am - 8:00 pm |
| Thu | 8:00 am - 8:00 pm |
| Fri | 8:00 am - 8:00 pm |
| Sat | 8:00 am - 8:00 pm |
| Sun | 8:00 am - 8:00 pm |
Extra Information
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Hi Lan,
Thanks for your review.
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