Kresta ACT, Canberra

Kresta Canberra – Les provided excellent customer service when he came to repair some roller blinds. He was on time and polite and came back the next day to complete the job. He is a very good ambassador for Kresta, highly recommended.

Outstanding service! – My experience in the Kresta Canberra store could not have been any better! In fact, I’d go so far as to say it was the best after sales assistance I’ve ever received. Dave and his colleague were incredibly generous with their time and knowledge, and managed to resolve the issue I had with an out of warranty blind on the spot which I was not… Read more

expecting. Their guidance in the reinstall of the blind was also incredibly helpful and practical, and resulted in us having an operational blind again far sooner than we thought. This is clearly a business that cares more about customer satisfaction and quality products than taking financial advantage of customers which frankly is hard to find these days. I cannot recommend Kresta Canberra highly enough! Tell all of your family and friends!!

Excellent after sale service – Staff were extremely helpful and friendly. They supplied small bits to repair my blinds instantly and without charge. Many thanks! Show details

Would not recommend nor use again – Despite good service initially (Jan 2024) and the roller blinds installed in late March being what we ordered, the S-sheers over the top were too narrow for the majority of the 13 windows, one window was completely incorrectly measured, and two sheers were too long. After a re-measure and reassuring us they would be a priority and installed in… Read more

time for a major family event at home last week, we're still waiting for the new curtains. I'm unlikely to use again or recommend Kresta to anyone. Follow up calls have not been addressed adequately, with managers responding to us by message rather than calling us.

Do not use this company – 3 years after dealing with Kresta, I have still never received worse customer service. They are the awful and still owe me money. They didn't supply the product we had bought. Awful awful awful Show details

Horrible service and curtains – Went through the process of getting a quote and ordering our curtains for our new home with out any issues. Our problem came when the installer was running over 4 hours late from what we had been told, no curtesy call to state that they running late. Turned up and from what we experienced rushed through our installation. When I arrived home my… Read more

heart sank when I saw the job that had been done. 1. the installer made a hole in our gyprock and very roughly patched it up. The hole was about the size of a 50c piece, but a hole just the same. 2. In taking down an old pelmet he scratched our brand new TV screen. He didn't mention this to my husband and it wasn't until I returned home and saw that I was seeing red. 3. Our curtains were left looking like a dogs breakfast. You couldn't tell where the pleat were meant to be and the creases are still in the curtains 8 days later. They haven't dropped out as we thought they would. 4. The installer has used the wrong brackets on the tracks so the curtains are sitting right against the window. 5. Our tracks are so rough that as you try to glide the curtains open using the rod it feels like the rod might break.. 6. On two of our windows the curtains don't sit evenly on either side (wider opening on one side than the other) 7. Where the curtains meet in the middle there is a gap that light shines through. 8. The material is poor quality and looks cheap and nasty. 9. On one of our curtains there is a stain.

I have called Fyshwick and someone was sent out last week, making promises that this will all be fixed. 3 days later I was still waiting to hear when he would be back, only to find out that he is of sick and no one had the decency to call and let me know.

Save yourself a headache and DO NOT use kresta. I wish I had read these reviews and I would have stayed clear of them. I will continue to pursue this as I am not loosing out on the $3,500. we spent as an investment in our home.

Great Customer Service – Great service from beginning to end. I could not fault the customer service. The technician did a wonderful job installing the blinds. He was polite and efficient.

Amazing service and really honest pricing – Dave and the team are absolute legends! I was hunting a rare old part and he went above and beyond to help us out. Super honest and knowledgeable, really has customers best Interest at heart.

Exactly the blinds purchasing experience I wanted – Kresta have provided excellent products to order at the right price. Excellent sales and installation support. Friendly people installing excellent products. Show details

Service call – Great service from kresta in fixing our cell blinds that where uneven when pulled up. The Tech arrived on time and was very professional. Great work. I would recomend restaurants fir blinds Show details

Almost perfect – My experience with Kresta was smooth and satisfactory from quotation to installation. Relevant points where made clear to me like the cost and the wait time involved. I was also supplied with an email providing answers to and correction suggestions for common scenarios that may arise at the time of and after installation. The only slight negative… Read more

might be what seems to be a reliance on said email information rather than ensuring that none of the scenarios exist before the installer leaves the premises.

Kresta excellence – Very professional. Quote was reasonable. Installation great. Kresta kept me informed as to dates etc and Stefan rang to advise he was on his way to install. We have used Kresta a number of times before in Sydney. Always been happy with service.

Happy Customer – I had a problem with the blinds post installation and the response to my problem was resolved very quickly and efficiently without any hassles.

Above and beyond out-of-warranty customer service – We installed Kresta battery-powered honeycomb blinds about six years ago. Apart from being extremely competitive in price, we also chose them for their colour range and ability to fabric-match the pelmet. Recently the mechanism in one of the largest blinds stopped working properly. It was well out of warranty, but Kresta Canberra went to great… Read more

lengths to source a replacement part for us, and fixed the blind free of charge! Thanks, Kresta. We'll be back when it's time for a new look in a year or two. :-)

Dave is great – Dave was an excellent help with our motorised blinds. We moved into an apartment that had Kresta blinds already installed, and needed a new remote for them and assistance with re-levelling the blinds. Dave provided us with a new remote and talked us through the process of fixing the blinds, and was delightful and friendly throughout. We had a great experience.

Great customer service – I needed longer brackets for an existing curtain rod and Dave couldn't have been more helpful. I emailed him some photos of the old brackets and within minutes he rang me back and had found just what I needed. Great customer service! Show details

Awesome – Had a small issue with the stopper on the chain of my blind. Contacted the store who supplied my blinds in 2021. They were fantastic from initial call to the service with a smile with David who came out that day to fix the issue promptly, at no cost!. Amazing after sales service. Well done and thank you Kresta, will definitely recommend you to family, friends and colleagues. Show details

Not 100% – The salesperson who came to my home was very helpful and knowledgeable. Although the wait for manufacture was as advised, the wait for installation was much longer than expected. The installation was not entirely to my liking. The very short blind cord was secured in such a way that accessing the rear of it to pull up the blind was difficult due… Read more

to insufficient slack. I resolved this myself. The panel curtains were installed in the outermost tracks of the rail, making them sit too far out from the wall. Kresta advised me that they did not consider this a warranty issue, so I moved them in myself. Kresta advised me that this would not affect my warranty.

Excellent customer service – Old Kresta blinds served us well 14 years + but needed 2 new pull chains and roller part. Thanks Les and Dave - cheerfully replaced at no cost . Show details

Very happy with my blinds – Kresta has a great range of fabrics for blinds. The Canberra Team are helpful and professional. Stefan who installed the blinds was polite and efficient. Show details

Looks amazing !!! – Finished curtains look amazing, fitted perfectly. Suits my media room to a tea !! Well done also to the installer who knew exactly how to hang these curtains. Show details

On-time delivery and Competitive pricing – I engaged Kresta to install new curtains in my bedroom and they were installed ahead of the quoted time and at a reasonable cost. The installation was communicated well and went smoothly. I am happy with the quality and the looks of the new curtains too. Show details

Great quality product and service – I’m a repeat customer first internal blinds and now external, the service, attention and communication has been consistently excellent and I can’t recommend them more highly Show details

Fantastic service and installation! – I have bought from Kresta for several years and it has always provided excellent service. My new internal blinds in two rooms were competitively priced and Stefan's installation was professional and fuss free. Show details

Great result – Very happy with the service and support I received from Kresta in ordering two awnings - at a competitive price for the products and their installation. Stefan is well-organised, meticulous and is an excellent ambassador for Kresta, being extremely professional and pleasant to deal with and taking great pride in his work. I am delighted with the result: two stunningly stylish awnings! Show details