La-Z-Boy

I went to the Morayfield store on Saturday and dealt with a lovely man called Kim.
I purchased my suite on Saturday and overnight I had buyers remorse imagining that its going to look awful in my lounge.
Went back on Sunday with hubby with my measuring tape...ummed and aahed for 30 minutes and left happy again.

By Sunday afternoon I was back down there with my cushions now second guessing my colour choice as I knew I only had 48 hrs to cancel if I needed to.

To say that Kim is the most patient and understanding man is an understatement...he c...

Yumi was a wonderful sales assistant that helped my parents and I decide on wonderful couches. Any issue we had was sorted out immediately with no hassle.

Bought 2 Mira Rocker Recliners from Furniture Court in Boonah for our very small lounge room. Perfect size and comfort. Salesman was so helpful and showed us a good range and pointed out the benefits of the chairs we purchased.
Very happy with comfort, quality and service.

I've bought from Gary at LaZBoy Osborne Park a few times, and he always remembers me, takes excellent care of me and my needs, and we find the perfect match between need and want. The guarantees are great, service, product quality and leather are super, they're easy to deal with, punctual, and responsible follow up, which is service that is lacking elsewhere! They're the tops!

Visit to the store was excellent staff member Yumi was charming and very helpful.
There was an excellent range available.
Delivery was efficient and managed well and on time

We ordered 2 recliners from La-z-boy Mandurah, the delivery time was long as the chairs needed to be made in Thailand and shipped to Australia. Unfortunately, the delivery was delayed further because of shipping problems due to the COVID pandemic.
Once in Australia, delivery was prompt and well managed. The delivery company was careful in handling our delivery and we were kept fully informed, by text, about the delivery.
The chairs delivered were the ones detailed on the order form, but were not the ones we had expected.
While how this happene...

This rating is for La-Z-Boy in Joondalup (Edgewater), WA. We firstly checked out their website, which was quite comprehensive. The store itself had a large variety of recliners and sofas to check out. The service was very good. They helped us choose the sofa and recliner that fit us the best, and were very friendly and attentive. We will have to wait a while for delivery, however, due to the current global shortage of shipping containers.

We purchased our lounge suite (one 3 seater, one 2 seater and single) two years ago and have had many issues. This is the top of the range model. The mechanical ones have been fixed but now the leather is peeling. For a lounge that is supposed to be high quality and very expensive we are extremely disappointed with this issue. I have never known a leather lounge to peel and we have owned quite a few. We bought La-z-boy on reputation and have now reported this issue to Wohlers in Richmond, SA. We hope that this issue is resolved quickly and the companies live up to their reputation.

We purchased 2 lounges in 2016. Part of the reason we purchased these lounges was because of the La-Z-Boy name - that was a mistake. The lounges are very comfortable but the 5 1/2 year old lounges look like a 20 year old product. The color has rubbed off of the leather on the seams and in places on the cushion tops. The lounges were pillow tops so we expected that as the padding in the cushions compacted the cushions would look "baggy" but we didn't expect the color to rub off. The leather isn't damaged and hasn't peeled - the color has just ...

We would like to express our appreciation of the professionalism and customer service provided by Lay-Z-Boy in a recent warranty repair to our recliner. We were kept well informed of the stages of the process and particularly want to acknowledge Mez in the repair case management . We also want to recognise the Lay-Z-Boy repairer, Robert, who was extremely professional in the whole contact, repair and replacement process.

I had a look at the Nordic chair selection for a while at Jape Furniture in Darwin. Finally I made the purchase. I'm very happy with the chairs. In the office we have now the most comfy corner for coffee and cake. The guys from Jape were very helpful setting up the chairs for me.

We purchased our lounge at Harvey Norman 5 years ago. The colour started coming off almost immediately, it now i looks very distressed,
It is very comfortable though. We have taken great care of it, we don't have children or pets.
Our previous blue lounge was 20 years old and still had vibrant colour.
I could not recommend a lazyboy product, don't waste your money.$4,000 is a lot of money to us and I am very disappointed.

Brought our harbour side 3 pcs lounge as needed to put in a small area and could not be happier with it

Firstly, many thanks to Gai at Hortons La-Z-Boy Gallery at Bennetts Green for her assistance in stepping my wife and myself through the purchase of a lounge suite. First class product knowledge, communication skill, the ability to ascertain exactly what we wanted and the patience to show us a wide range of options to best suit our needs, coupled with a warm and friendly personality made the purchase process easy. The range of products at the new Bennetts Green store is expansive and the La-Z-Boy reputation and warranty is first class. Only issue is waiting 24 weeks until we can enjoy our new lounge and recliners but hopefully, worth the wait.

Very good demonstration of the extensive range of Lazboy chairs enabling us to order the best solution for our needs. Quality of furniture appears excellent and hopefully when delivered we will have many years of use.