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Landmark Computers

Landmark Computers

 Verified
Landmark Computers
4.6

169 reviews

Positive vs Negative
89%11%
Warranty Claim MadeYes · No
5  Colin S.  · Small issue sorted with ease and personal touch – Great to get a call from the manager to sort our minor details. Really happy with the service.
5  Powelly  · Very efficient – Card was a Great price. Ordered In the afternoon and it was dispatched later that day. great work and a great customer experience
5  LAD  · Happy customer – Arrived earlier than expected. Weren't able to supply the model I ordered, upgraded me to the next. Prompt customer focused. thanks
5  Noel  · No fuss - highly responsive - 5 stars all the way – No fuss - highly responsive - 5 stars all the way - Rido was all over it - you can't go wrong.
5  Xavier  · Great! – I am very pleased with my product, great price and very fast shipping, 5 stars for this great shop. 100% would recommend this site.

In-depth reviews

David
David
   Verified  Landmark Computers

Brilliant product, price and service – What is important to me, when dealing with any business, and particularly online, is not only the price, but the service that is offered. The sweetness of the cheapest price turns sour, when you find as I have in the past, that after sales service is non-existent, vendors hide behind the anonymity of their online presence, and often the quality… Read more

of the product you get is not as advertised and promised.

I chose Landmark Computers because they have verifiable physical locations, are able to be communicated with by phone, their price was remarkably competitive, and they actually hold stock instead of drop shipping, like most online anonymous vendors. I also prefer to deal with and support established reputable companies.

My original enquiry was by phone, to enquire about stock holding of the product I was after, and I was greeted by a very pleasant, knowledgeable and helpful staff member, who confirmed they had in stock either of the NAS boxes I was considering.

I spoke to another staff member later, and ordered online that day on Monday 21/8/17 PM. My order was dispatched the following day (22nd), with invoice and tracking details sent by email. I received the package in record time in Tasmania on Friday 25th AM.

I received a tax invoice and all the warranty details, and I'm very pleased with the price, the quality of the product, and the standard of personal service I've received from Landmark.

I will be dealing with them again when I need any other IT products for my business office.

Mike L
Mike L NSW 2 posts
   Verified  Landmark Computers

Super speedy service – As an editor with a growing business, I finally decided to replace my budget four-year-old HP laptop with an upmarket model that, among other things, could properly drive my new widescreen monitor. The decision to do so was a quick one, because of FYE looming. After doing some research, I phoned Landmark Computers on Monday (I had never dealt with… Read more

them before -- I'm in Brisbane and they are in Melbourne) of this week to see if they had stock of the upmarket HP Elitebook 850 G3, with Intel I7-6600/8GB RAM/1 TB hard drive. (None of the local Brisbane suppliers I'd dealt with previously had this model listed on their websites.) Landmark didn't have stock, but they immediately contacted their supplier and phoned me straight back (< 5 min), assuring me that they could allocate me one of the nine that were available. So, I went through the ordering process, and, voila, two days later (Wednesday -- yesterday), my new HP Elitebook arrived, along with an HP docking station, which I decided to order as well. Landmark -- thank you! You responded promptly to my queries, helped me through a payment glitch that I had made, and kept to your word about being able to source one of these in-demand machines for me. However, I wasn't expecting it to come so quickly! Well done!

Mal
Mal
   Landmark Computers

HP Business Laptop - Easy and fast delivery – I ordered a $1400 business laptop for our small organisation - needed a specific model and needed it delivered FAST for a new hire. Landmark Computers were nearly $300 cheaper than the next best price. After reading some of the negative reviews on here I was a bit hesitant to order, so I called the Box Hill office to check that the item was in… Read more

stock and to spec. The rep was helpful and answered all my questions. I explained my hesitancy and some of the reviews I'd seen and he simply said "Usually only unhappy customers write a review, all the happy ones don't." Having worked in sales previously, I new there was some truth in this, so gave the benefit of the doubt and placed the order. Communication was clear and prompt, the unit arrived at my business exactly to spec within 2 days. Very pleased, and a significant saving too. Only one transaction, but based on this I would buy from them again and thought it worth adding a positive review. Thanks Landmark.

Positive reviews

Shan Thurairajah
Shan Thurairajah Victoria 25 posts
   Physical store

Took my 12 plus years old desktop for urgent solution. Internet was connection not working and needed very badly for a team meeting later in the evening. Always pleasant to go there and resolve the issue with the very friendly and professional staff. As always, Emmanuel tested it and fixed it on the spot. We relied on Landmark Computers for a very… Read more

long time for computers, laptops for myself and for my children and consistently received very professional advice and service no regret ever. Highly recommend LMC for anyone for a great service.

Harry M
Harry M NSW 3 posts
   Online store

Great experience – Quick service, communication and shipping of goods. Recommend Landmark Computers to all Show details

Blandon L.
Blandon L.
   Online store

Quick and easy purchasing experience – Found some SODIMM DDR4 memory on the website - cheapest on offer in Australia which also had free shipping. Purchased Monday evening and it arrived Thursday with no issues. Great speedy service and great pricing from Lux Show details

Negative reviews

Mike
Mike NSW
   Online store

IF YOU CAN NOT FULFILL YOUR ONLINE ORDER, WHY DID YOU TAKE YOUR PROMOTION OFF THE LINE? – Terrible experience with your online store purchase. your advertisement low price and accept payment with no stock, but has been told has livestock with the normal retail price. Show details

Mark Land
Mark Land
   Online store

Terrible! – Bought equipment from them was listed as new but was really used. Refused to provide refund after shipping product back. Very unprofessional. Show details

S911
S911 NSW 6 posts
   Landmark Computers

False Advertising – Ordered the Asus Zenbook UXD550VD laptop. Landmarks website stated it was touchscreen and had windows one touch access. The laptop I received did not have these functions. Returned it but did not get a full refund. BEWARE their website still has not been changed even after I raised it 4 times with them.

Landmark Computers
Landmark Computers    

Dear customer, We would like to apologise for… Read more (+1 reply)

Recent reviews

Ian A.
Ian A. VIC 2 posts
   Verified  Physical store

I have had the pleasure of dealing with Emmanuel at Landmark's Mitcham store twice in the past 8 months. I have been nothing but impressed with my dealings with him (the first for a laptop rebuild and the second a docking station technical issue). Emmanuel is technically very good and shows great patience around those who are not so technically… Read more

proficient. So glad I found Landmark for all my tech needs, I'd recommend you give Emmanuel and the team a go, sure you won't be disappointed.

ace2801
ace2801 16 posts
   Verified  Online store

Bought a LG GRAM 17 online. The price was excellent und i received the laptop within a fast time frame. Show details

Jim
Jim
   Physical store

Prompt and excellent affordable services and help me to restore my laptop which is vital for my study. The technician updated me regularly. Thanks Show details

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Mark
Mark VIC
 Published  · Edited   Online store

Fantastic service, highly recommended – We make purchases from Landmark Computers on behalf of our Tech Support customers and find the service and support from Landmark to be outstanding. Support questions are answered straight away, quotes are very competitive on price, shipping is very reasonable on price, items are shipped quickly and without issue, and the staff are friendly and… Read more

easy to deal with. This is a very highly recommended supplier of quality goods.

EDIT / UPDATE: This review is 2 years old and I am happy to report that nothing has changes. Landmark continue to be an excelect supplier, great to deal with, and have quality equipment.

DeeCee
DeeCee SA 5 posts
   Verified  Online store

Finally found the scanner I needed - last one in the country? – I spent two days looking for a scanner and finally found Landmark had one in stock. I paid for it (very good price) and it arrived two days later. Fast, efficient, friendly, helpful. Thank you folks. Show details

George U.
George U. Victoria 3 posts
   Online store

Spectacular Service. Great value – Total professional company. Great communication. Sent item immediately as requested and arrived next day.. Recommend this store for computer products. Thank you for your prompt attention to my order. Great dealing with this company Show details

Elaine
Elaine
   Online store

Excellent service and quick delivery – Thank you to Ice, Alvin, Vlad and the rest of the LMC team. I was very satisfied their customer service and the ease of the whole process from ordering online to receiving email update notifications of my order. And it was amazing that my package showed up the next day.

Roslyn R
Roslyn R NSW 2 posts
   Online store

Couldn't be happier – The Lenovo tablet ordered online arrived incredibly quickly. The price was unbeatable. I'm extremely happy with the entire transaction. I'll definitely buy from Landmark Computers again and totally recommend them. Show details

Phil
Phil SA
   Online store

Very quick delivery – Ordered on Sunday of a long weekend and had it by Wednesday to Adelaide. Quick and easy process. Great range of products and very competitive prices. Very satisfied and would buy from Landmark again.

Andrew
Andrew SA
   Fair Incentive  Online store

Good online store and good service – I found it easy both to find the product I wanted in the LMC online store and to place an order. Despite the warnings about possible delays to deliveries, the product was delivered to my interstate address within four days. Show details

Danielle
Danielle VIC 2 posts
   Verified  Online store

Great Service and Super Speedy Delivery! – I would just like to say how impressed I was with the service I received from Landmark computers. During this COVID-19 pandemic, they were the only store I could find with a 24-inch monitor in stock which was very reasonably priced. I called their friendly customer service team who confirmed the stock was available and estimated 2-3 days… Read more

delivery, which was more than reasonable. I was very surprised that not even 4 hours after placing my order, the monitor was at my door - just in time for my partner’s birthday tomorrow! Incredible service and would highly recommend!

Cam
Cam
   Physical store

Great Service – Landmark were very helpful, easy payment process, very quick delivery and competitive pricing. Help determine most suitable laptop for my needs, definitely will be using them for future purchases, both business and personal Show details

Find out how Landmark Computers compares to other Electronics & Computing Shops

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Martin J
Martin J VIC
   Fair Incentive  Online store

Good service in difficult times – The items that I purchased online and planned to collect in store were dispatched without question by LMC. They arrived and are now in good use allowing my project to continue Show details

Jack A.
Jack A.
   Online store

Fast Customer Service & Delivery in a Busy Period – I ordered from LMC because they were the only shop with the laptop I wanted - their range is great. The customer service was great & Paul was very helpful with any questions I had. Show details

BPH
BPH 3 posts
   Physical store

Desktop – I ordered a desktop computer from the Mitcham store and Paul was very helpful with advice and very friendly service. The order was despatched the same day. Great service and I would recommend the staff at the Mitcham store for their helpfulness and courtesy. Show details

Jason Godwin
Jason Godwin QLD 2 posts
   Online store

AMAZING SERVICE & SUPER FAST DELIVERY! – The entire process was so easy! Bought myself a new laptop and the next day it arrived at my doorstep! The FASTEST turn around I have ever had! Definitely recommend Landmark Computers to anyone looking at buying online. Show details

Happy customer
Happy customer
   Fair Incentive  Online store

Great service and assistance – Ordered two monitors and received great advice and service through the process. The price was very competitive and the delivery was very fast. I will be using Landmark Computers for future purchases.

Merv T
Merv T VIC 2 posts
   Fair Incentive  Online store

Top customer service very quick delivery – I wanted a full HD, 4K 8K editing computer didn’t know what I needed and had no trouble finding a phone number and Landmarks location and was pleased to find they in Australia and in Vic unlike a lot of other websites who I think purposely make it hard to find both. Lukchiga answered the phone and gave me a code to go straight to the computer I needed plus the price was very competitive. Show details

Bradley
Bradley NSW
   Fair Incentive  Online store

Great Customer Service & Fast Delivery – Ordered the last remaining 2 USB C docking station from Landmark. Customer Service were great. Ordered placed around 4pm, received confirmation goods despatched same afternoon and received next day from Melbourne Show details

Phil G.
Phil G. VIC
   Fair Incentive  Online store

Excellent value and superb service! – Ordered a HP Elitebook from Landmark after researching on the web and found Landmark were very competitive on price and were a established local Melbourne company with a shop-front presence. Placed an online order and then followed up with a phone call to Landmark to schedule delivery as I was going to be away on Holiday. Staff were super helpful and when I returned, laptop was delivered next day as promised. Thoroughly recommend Landmark!! Show details

Nicole
Nicole WA 2 posts
   Fair Incentive  Online store

Great value and great service! – Landmark offered the most competitive price (by a long way) for the Toshiba laptop I purchased. Delivery was prompt and after sales follow up was great too. I will certainly look at Landmark next time I am in the market for any tech. Show details

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