Latex Mattress Australia Pure Support Firm Queen
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In-depth reviews
A great product – My wife and I deliberated on purchasing the mattress for some months due to the expense. This was exacerbated that we had not had even tried the mattress. Upon decision that we would purchase a latex mattress we again deliberated for a further couple of weeks before we actually went through with the purchase. My wife and I have been extremely… Read more
impressed with the mattress. Surprisingly we don't disturb each other when moving about in our sleep as previous mattresses do. However, the most impressive is how good both of us feel when we wake up. We don't have the aches and pains that we had with our old mattress. My wife has hip issues and she doesn't complain when she wakes up and my back pain is gone. We are extremely happy. The customer service was great and what we liked was they were very ethical and did what they said they would do. In sorting out our delivery I think we may have had three phone calls that day by the company. We couldn't have asked for better. Thank you for us to have a better nights sleep and making us feel so much younger.
The Best Mattress Ever! – My expensive inner special mattress from a well known company was only a couple of years old when it started sagging in the middle. The sag wasnt that huge but enough to worsen my already bad back. I researched and researched mattresses non stop and decided on Latex Mattress Australia. I visited the New Farm showroom and was immediately… Read more
surprised how friendly and non pushy they were. Tried every mattress for a LONG time and decided on the Pure Support in firm. Best decision ever. You really need to try it to believe it. Feels like nothing else could. I love it. Firm yet yields to your body in a way that offers luxurious support. As for the comments from other reviewers about latex getting hot well mine doesn't.
Delivery guys were exceptional (even waited whilst I vacuumed where they took the old bed out)
I also purchased the ensemble slat base and ordered the higher version so getting in and out of bed is easy.
LMA reminds you of one of those old fashioned family businesses. Been around for ages. Excellent customer service. Mattresses made in Australia with no chemicals. Highly recommended.
5 Stars! It really does deserve it! – I prefer to sleep 'on' the bed rather than 'in' it which is why I bought the Pure Support, those who wish to be more cosseted can go for the Pure Comfort or the Topper, I'm sure you will love it. Some have complained that latex is too hot, well, the hottest summer ever in Queensland and no air con and I was lovely and cool.... The mattress… Read more
supports beautifully, I chose the Firm which gave me a perfectly straight spine in all positions [75 kg by the way].
My previous mattress was expensive yet still sagged after 2 years which the retailer said was 'normal' and after 5 years was giving me back ache in the morning with the Pure support my back no longer aches when I get up.
Latex Mattress Australia as a company to deal with were charming, informative and helpful, not pushy at all and everything they said to me has turned out to be correct.
I now sleep very well and without reservation can recommend Latex Mattress Australia and their products to anyone.
Recent reviews
Purchased a Queen Pure Support mattress today, 4/6/26 from Springwood Qld. Lisa assisted me with my choice. Lisa showed in depth knowledge and observational experience, answering my questions to guide me to the mattress most suited to my back problems and sleeping patterns. There was no pushy sales with plenty of time to try the various… Read more
mattresses. Payment and delivery options were flexible with delivery expected in 7 days! As an EOFY sale, I not only received 50% off this premium mattress but was gifted two expensive latex pillows and a lovely gift pack. I will review again after using my mattress but shopping experience was 10*'s out of 5'*s.
This is the third latex mattress I have purchased from them. The first was a pure comfort and it got ruined in a cyclone. The second went with my second wife which was a pure support. I then bought a cheaper latex one from elsewhere that was firm one side and softer the other. Neither was any good for some reason. I guess latex isn’t all the same.… Read more · 1
Then I bought an inner spring expensive sport Chiropractic piece of cr… that stated sagging after 6 months and their warranty was denied. Finally back to what I know. I should have just bit the bullet two mattresses ago. Would have saved a lot of money. Thank you Latex Mattress Australia. My back isn’t sore in the morning any more and I know this one will last. I will add I have one of their toppers on it that I purchased to try and fix the innerspring.
10 Years of Bliss – We purchased our made to order, glue free mattress 10 years ago and are so very happy with it! I have to admit I didn't like it when we got it. It took about 2 weeks before I got used to it, but it's been blissful ever since. After 10 years it still feels new and is incredibly supportive and comfortable. Since sleeping on this mattress the… Read more · 2
quality of my sleep has been consistently better. I know I can rely on getting a great sleep, which made such an improvement to my daily life, that I will never underestimate how important having the 'right' mattress is. We've had other mattresses, and decided that natural latex is the ideal material for mattresses. It smells better, and somehow feels fresher (dust free) than any other mattress I've had. We recently purchased another made to order Pure Support (Firm) mattress to give as a gift, knowing just what a difference one of these excellent mattresses can make. Customer support and delivery was beyond expectations. 100% recommend the quality of both the mattresses we've purchased!
Very comfortable latex mattress – I’ve had a firm latex mattress from another company for a number of years but it was in need of replacing. My mattress from Latex Mattress Australia, purchased in November 2024, is firm, but with enough softness to feel very comfortable lying in any position. I have found I sleep better on the new mattress as well. I also got the Glide… Read more · 1
Adjustable Base from the same company (in a package deal with the mattress), and the motor on the base is very quiet, and when using the remote to move from one position to another, the movement is very smooth. The remote is easy to use and compact.
The service at the Mosman NSW store was also great, with helpful staff.
Latex Mattress improves sleep – Excellent customer service with great communication from Lisa and the team. Mattress exceeds expectations and once you sleep on a Latex mattress you will never go back to an ordinary mattress. Been sleeping on it for 3 weeks now. Back and hip pain eased with significant improvements in our quality of sleep. Show details · 1
Excellent mattress – When it came time to replace my mattress after 20 years, I went to the same company and bought the same product. Provides a good nights sleep in summer or winter, and great support for my back. Hassle free delivery and they took away my old mattress for disposal. Show details · 1
Top Quality support and comfort – I need a firm mattress for good back support, and they are not easy to find. The ones I’ve tried in the past have all worn out too quickly for me, ending up with uneven ‘valleys and hills’. Finally we bit the bullet and bought a proper latex mattress made in Australia. It’s been fantastic. It doesn’t lose its shape, I leave no indents when I… Read more · 1
hop up in the morning, and my back feels great. Although it’s firm it also has enough give in it that I can sleep on my side too (using a slide sleeper pillow). If you’re looking for a firm but comfortable mattress then I highly recommend this one.
Three Month Review - Fabulous Sleep – We brought our firm mattress three months ago. its sooo supportive and i used to wake up sore and stiff but no more. better quality sleep. the only thing i would do differently next time is buy the king! Show details · 2
Firm but squishy – Very supportive and comfortable. Took a few nights to adjust but I no longer get pins and needles like I was getting with my old mattress. I have a firm with a soft topper on the top. Show details · 1
Perfect, the best nights sleep I have had in a long time – We had a latex mattress many years ago and remembered how good the sleep was. The new latex mattress has been even better and I have never slept so well. I would add the pillows have also been amazing, a great accessory Show details · 1
Find out how Latex Mattress Australia Pure Support Firm Queen compares to other Mattresses
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Excellent mattress – Well built mattress. Excellent comfort. Very helpful advice in the lead-up to purchasing. I hate their business model of 'always-on-sale'. I suppose they know it works so perhaps its adoption reflects more poorly on society than the company. Show details · 1
Just as we expected- fabulous! – After experiencing the Pure Support firm mattress at Latex Mattress Australia’s James Street store, we took advantage of a fantastic sale and bought our queen size slice of heaven. It arrived very quickly, was delivered upstairs right onto our bed frame and biggest bonus- no awful, toxic smell! While it took me a few nights to get used to a… Read more · 1
firmer mattress, my husband loved its supportive firmness immediately. Now, we are both sleeping soundly and waking more refreshed.
I particularly like that latex is a natural, sustainable product and the mattresses from Latex Mattress Australia contain no foams, springs or nasty chemicals.
We are very happy with our purchase and feel confident that it will keep us comfortable and well supported for the next 30 years. Highly recommended.
Best mattress ever! – Comfortable all night long from support to temperature. A long lasting investment for good health and wellbeing. Natural products are the best. Beats by far a recent purchase of brand name mattress that did not breathe, hands down that was similar in price. Customer support informative and efficient. Show details · 1
Still the best mattress out there – I upgraded to the queen size Pure Support latex mattress some time ago and it’s fantastic. This is my second mattress from Latex Mattress Australia and I find it hard to sleep on other beds now. It has great support as usual and breathes well, especially sitting on top of a wooden slats frame base. Well worth the investment for something we are… Read more · 1
supposed to spend a third of our lives sleeping on. The service and scheduling of the mattress delivery was very accommodating too given I had to wait some time for my base to arrive. Looking forward to enjoying this mattress for a long time.
Great Investment – Initially we were looking to only upgrade our existing mattress. That was until we went to the showroom and experienced not only the mattress but also the adjustable bed frame. It was everything we were told it would be and we bought both the mattress and the frame. Delivery and installation continued the same professional experience we had in the… Read more · 1
showroom. Now after sleeping on the mattress for a few weeks we’re happy to say that it was definitely a great investment.
Latex is amazing to sleep on . nothing better – My parents slept on same Latex mattress for 30 years and just got them a new one. 2022 . With all their health issues and aches & pains in their 80s Latex still supports their bodies amazing. I LOVE my Latex Pillow as well and I could not sleep without it. easy to pack and take with you . I use a Latex topper and would never sleep without it. Show details · 1
Why did I wait so long? – It was a big decision to spend so much money on a new bed and mattress, but it was so worth it. I struggled with lower back pain for months if not years, could barely walk every morning and was putting it down to just getting older and insufficient exercise. How wrong I was! After spending hours in the shop, testing every mattress option and… Read more · 1
getting great advice from the sales person, I purchased the adjustable base with a firm mattress and medium topper. I noted the difference right after the first night and I haven't looked back since. No more back pain, restful sleep and fantastic relaxation in the Zero Gravity position with massage. Service and support from the company have been excellent. Can highly recommend it!
Happy with the product and service – We have recently downsized to a smaller home so we downsized the bed from a king to a queen. This is the third mattress we have bought from Latex Mattress Australia. The fact that we had no hesitation in buying again confirms that we are happy with the previous mattresses. I have a bad back and have found that the firm mattress has helped with… Read more · 1
reducing the pain. The follow up we received, from the company, checking that we were happy with the mattress was a pleasant surprise.
Terrible compared to previous latex mattresses – We bought a 'firm' pure support mattress. It is by far the softest mattress we have ever owned, to the point we thought they had sent us a soft mattress. It also doesn't fit onto a standard queen bed frame (it's smaller on all sides than a standard mattress). The other issue is that the edges of the mattress are rounded with no support. I have… Read more
fallen out of bed 4 times on this mattress due to this problem, which I've never had this issue before with any other mattress. The softness has also caused my wife and I to have back and neck pain. We've gone back to our cheap old spring mattress and are sleeping much better... It seems like most of the reviews on here are fake accounts set up by the mattress company (most have only posted one review-this mattress).
Find out how Latex Mattress Australia Pure Support Firm Queen compares to other Mattresses
Know better, choose better.
BLISS – Where do I start? We were served by Carly & Maxine during our visits to the Brisbane showrooms and could not recommend them highly enough, before & after service was excellent! We bought the Pure Support (Queen) mattress and added a medium density topper. We chose to sleep on the mattress without the topper for the first week and absolutely loved… Read more · 1
it, after that first week we put the topper on and that was the true WOW moment..... Just BLISS!! Zero disturbance.... not like the noisy innerspring we just got rid of.
We always baulked at buying due to the cost but now wish we bought this mattress years ago. If your looking for a new mattress.... just do it!
great support zero disturbence – This is the second mattress! we have bought from Latex Mattress Australia in the last 3 years. Both are exceptional would never go back to a foam/spring bed. We live in a warm location mid coast N.S.W and have no complaints regarding latex being somehow hotter to sleep on is untrue ........... Show details · 1
Great mattress and superb service – We have purchased our second mattress with Latex Australia and we love it. Great quality, service and product really lasts and keeps its shape/firmness for years. Service was quick, delivered promptly and just great to deal with. Very happy! Show details · 1
The greatest nights sleep in a long time – Thankyou to all the staff for their fabulous and personalised service that has allowed the entire family to have an unmatched, restful and relaxing sleep the best nights since... highly recommended Show reply
The best mattress ever – Love it. So comfortable and supportive. Sleeping so well now. We ordered a firm and it is a beautiful balance of firmness and yet soft. Love the fact that we no longer have a lump in the middle of the bed. Show details · 1
Excellent upgrade – After using a great foam mattress for over 20 years, it was time to look for a new mattress. My brother recommended Latex Mattress Australia as the best mattress he had ever used. Once I tried the mattress I was impressed and eventually bought a pure support firm density mattress. After a month of glorious comfort I can definitely agree. I don't… Read more · 1
miss my old mattress and look forward to going to bed every night knowing I will have a great sleep with no pain in my hips and shoulders. I must also commend the great customer service from the staff at Springwood to the delivery people who installed my new mattress and happily removed the old one. Well done Latex Mattress Australia!
Pure Support in the Most Natural Way possible – This is the second Latex Australia mattress we have bought - the first was back in 2002 when we moved into our house. These pure latex mattresses last almost forever. The mattress supports every pressure point evenly, and is natural: pure latex and a bamboo cover. We like our matresses a little firm: you can add a topper if you want a bit of… Read more · 1
softness. The mattresses are not cheap, however, when it comes to support evenly for the whole body for a third of your lived hours, then there is no substitute. Good service as well.
Great mattress!! – Brilliant mix of softness and support; getting a great night's sleep as it is such a comfortable mattress! Plus Patrick & Sam in the Mosman store are just wonderful, customer service par excellence. Highly recommended! Show reply
very comfortable – Latex Mattress Mosman, Patrick was very helpful and pleasant. Mattress is extremely comfortable. Very happy to recommend this mattress. Pleasant and good service, nice showroom to try out different mattresses. Show details · 1
At last – The mattress is absolutely great, supports every part of my body really well keeps my back and hips in alignment, we also purchased the mattress topper as well for that touch of softness. all the above has created better sleep. So far the mattress has kept its shape and with the great warranty, I would expect it to. I ordered this online with… Read more · 1
great help from the team at LMA and phone calls from Jessie in Qld to make sure I was buying the right mattress for me .
Very satisfied customer – After listening to my sister swear by her 15 year old Latex Mattress Australia purchase, I finally bought one for myself. I love it! It’s true to its support. It’s true to its comfort and its true to its quality. My sleep has really improved and I now understand why people who have these mattresses swear by them. I get it :-)! Show details · 1
I have never slept better – I have never slept better, no more Acid reflux, the support is great, I can not feel my partner get up during the night , , really good bed I love it. Show details · 1
Some disappointment unfortunately – From the sales perspective the amount of effort was excellent. Recommending and trying to ensure I get what I need with the best price they could offer. Then it arrived. After a few weeks trial on the recommended FIRM (even with an additional 50mm Latex topper) there IS partner disturbance, and a fair amount of heat retention. As a side sleeper,… Read more · 1
I wake with sore hips and shoulders. Even to the point I have had a pinched nerve in shoulder with numb fingers for several weeks now. I reached out to them only to receive silence. Followed up in case CoVID isolation was to blame, still nothing. Overall it should last me, but will now need to invest in additional softening as instead of waking refreshed, I'm waking with additional aches.
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Thank you for sharing your feedback Sam.… Read more