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Leaptel LBNCo

Leaptel LBNCo

3.7 from 3 reviews

Reviews

Review distribution

5 star
2
4 star
0
3 star
0
2 star
0
1 star
1

Cherry

CherrySydney, NSW

  • 3 reviews
  • 6 likes

Go with Leaptel - outstanding customer service

published

With several LBN Co providers, I went with Leaptel with its good reviews. I'm so glad I did. The setup has been seamless and support team was always there. Recently our building had a fault that resulted to an outage in service. Contacted Leaptel through their chat, and they took care of contacting LBN. I got multiple updates by text the following morning from LBN's arrival at our building, the cause of the issue and up to its resolution. I didn't have to follow up at all. This is where they excel. Happy with LBN speeds and service so far as well. Don't hesitate, sign up with them.

Value for Money
Customer Service
Start DateJanuary 2019
1 comment
Leaptel
Christopher E.Leaptel

David B

David BGreater Melbourne (Metropolitan), VIC

  • 4 reviews
  • 3 likes
  • Verified customer

Thank you leaptel finally back to a top ISP!!!!!

published

Very reliable and no drop outs

Moved from southern phone due to issues and the best choice it was
Pay a premium but you get what you pay for
Fast support and helpful support no wait times
Ported fast and online connected within just 3 business days, puts southern phone to shame
Why didn't i connect faster!!!

Value for Money
Customer Service
Start DateDecember 2019
Adequate Speeds Yes
Standalone or BundledStandalone
Contract TypeMonth-to-month
Data TypeUnlimited Data
Connection TypeFTTB (Fibre to the Building)
See all answers
1 comment
Leaptel
Christopher E.Leaptel

Hi David,

Glad to hear you've had a successful move to us and are enjoying the service. Please don't hesitate to get in contact with us if we can assist you further.

Ibot

IbotSydney, NSW

Poor customer support, not accepting responsibility, looks for any reason to blame customer (ie own router).

published
Value for Money
Customer Service
Start DateJanuary 2019
Standalone or BundledStandalone
Contract TypeMonth-to-month
Data TypeUnlimited Data
Connection TypeFTTN (Fibre to the Node)
See all answers
1 comment
Leaptel
Christopher E.Leaptel

See all Leaptel reviews

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