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Learning People

Learning People

 Verified
Learning People
4.0

111 reviews

Positive vs Negative
75%25%
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Customer Service
3.9
Teaching Staff
3.7
Learning Material
3.7
111 reviews
5 Fancy N.  · the content is diverse, easy to understand and everyone is so supportive in case you have any questions
4 Neil  · Thank you, Maria, for your great help on the phone with using the platform so I can get the most from it.
5 Ben Seduadua  · The explanation was clear and I understood what was being relayed to me.
5 Stephan  · Showed me everything I need to know to get started
1 Leonardo L.  · Stay away. Research the market and save yourself from a frustrating experience.
5 Alex  · Adam and Fenina have been fantastic, informative and the portal, learning materials and content looks brilliant.
Peter Roux
Peter Roux
 

I enrolled for Full Stack Engineer, the course material is so poorly structured that you do not have a clue where to start, how the material incrementally builds into something. Very, very, poor. Then they have the audacity to say that at least I have gained SCRUM and a PM certificate. As if I should be grateful I at least got something. Not what… Read more

I enrolled for. Planning to take this to the consumer tribunal. Major scam, If I can give my honest opinion.

Learning People
Learning People    

Hi Peter, We are really sorry to hear that you… Read more

Reviews with attachments

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Thomas
ThomasWA
  Verified

Rate your experience: 5/5 ⭐️ My experience with Learning People has been excellent so far. The PMP course is clear, well-organized, and tailored for real-world project management. The platform is easy to use, and the support team is responsive and professional. I feel well-prepared and confident on my journey toward certification. Show reply

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Erica S.
Erica S.VIC
 

I bought a Project Management (Agile PM) course with Learning People to lift up my resume and my chances to return to work after a career break and everything was very easy since the beginning! The platform to have access to the material is very easy. Everything there has vídeos, lots of content to research, take notes and also, they have a… Read more ·  1

Student Care Center where they really focus on attending students needs. I experienced some difficulties during my learning journey and the Care Team listened to my needs! Wanna also leave a special THANK YOU to Felicity Dwyer who was very sensitive towards my difficulties and together with the institution, could help me accordingly! If you are looking for a serious institution to help you reach your goals, I highly recommend Learning People as your option! They don't just sell professional courses, they are very concerned in making you thriving and successful in the field you choose to study! Step into a solid career path and contact Learning People!!

Thank you!!!❤️❤️

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Arun
Arun2 posts
  Verified

Think before you sign up for any course with them - inhumane bots responding to emails – I am recent victim, I wish I had done some groundwork before I enrolled. I just sent an online enquiry about Project Management course and they kept calling me about the same and finally managed to convince that with my experience I can land on a job that pays me at least $120,000 per year and they wanted me to enroll immediately by paying $1000… Read more

towards it, quite pushy fixing up a deadline for the offer. After I enrolled I have not availed any of their online services and never accessed any of their online modules as I was busy working 3 jobs to meet my personal needs and pay their installments every month. I requested them to de-register me from the course and give me a refund if possible. Their initial answer was No and I mentioned that this is a lot of stress where I owe someone money for a service that I have not availed, they wanted a report from my GP which I provided but finally they refused and have transferred this to recovery team. Imagine you paying $6000 plus for a service you have never availed. This is what they are, there are no human beings around to take a call on case to case basis. We have highly trained sales bots working for the learning people to scam people in the name of Online courses. It was one way communication from me, they did not even inform me and just handed it over to a recovery agency. I am still not able to believe that I owe someone so much money for not using any product or service. I am planning to go to civil court to seek justice.

Learning People
Learning People    

Hi Arun, I have reviewed your case and note that… Read more (+1 reply)

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Cindy
Cindy2 posts
 

Think twice before you enrol – I wish I had known how unreasonable their terms and conditions were before enrolling in this academy. I enrolled in September 2023 and recently found out that I am pregnant. It's clear that this situation is not a scheme since I will be giving birth either this week or next week. I am simply asking for an extension for the course, not even… Read more

requesting a cancellation, as I understand that the cancellation policy only applies to Ireland and the UK, which does not include Australia. However, their response was ridiculous, as seen below:

"As for your extension request, unfortunately, we will not be able to extend your account free of charge at this stage. This is due to a lack of engagement in your studies as well as a lack of communication with Student Care throughout this time.

You still have until the 26th of September 2024, I highly recomend using this time to attempt finishing some of your courses. If we can see great engagement throughout this time and regular communication with our teams, we may consider an extension closer to the time."

I asked for proof of this in the T&C since I cannot recall it. Even though I supplied a doctor's certificate, this is absolutely being ignored.

Today, I received a call from the solution team, and I received the same unhelpful answer. I have yet to be in touch with the student services, and my lack of commitment to studying has led them to refuse the renewal of my course. They want to assess my commitment to studying before they renew it, but they have offered a discount if I decide to re-enroll. Honestly, looking at that email from [Name Removed] and speaking to whoever called from the solution team, I feel that the staff in charge should be dismissed if I were the manager of this business. As she said, I should try to study after giving. It made me laugh at how ignorant and unknowledgeable it is during pregnancy.

This business seems to be solely focused on money. There's a distinct lack of empathy and flexibility, and it feels like they're more interested in their financial gain than in the success of their students. The way they treat their consumers will surely have consequences in the future. I urge all of you to prioritize upskilling and advancing your studies. It's crucial to thoroughly research before making any enrollment decisions. Don't fall into the same trap I did; I ended up feeling like I was giving away money for nothing. I strongly recommend General Assembly for its trustworthiness, excellent reputation, and value for money in education.

Learning People
Learning People    

Hi Cindy, After reviewing your profile, it shows… Read more (+1 reply)

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nav
navNSW3 posts
  Verified

Stay away from learning people – There is no cancellation. They don’t even think of your situations. They just want you to pay, doesn’t care if you are studying or not. Stay away from this.

Learning People
Learning People    

Hi Nav, We received a cancellation request seven… Read more

In-depth reviews

Witman D.
Witman D.NSW
 

Highly Recommended: A Big Thank You to Flow (Senior Career Service Consultant- Learning People) I would like to express my sincere appreciation to Flow for the incredible support and expertise she provided in helping me update my CV and create a professional LinkedIn profile. From the very beginning, Flow approached the process with a high level… Read more ·  1

of professionalism, insight, and care. She took the time to truly understand my background, experience, and career goals, and then translated all of that into a clear, modern, and impactful CV that represents me perfectly.

Her ability to highlight my strengths and achievements in a way that aligns with my future aspirations was exactly what I needed. She was not only knowledgeable about formatting and wording but also very strategic in how she presented my experience to better suit the roles I’m targeting.

In addition to the CV, Flow was instrumental in building and optimizing my LinkedIn profile. She helped craft a compelling summary, structure my job history in a meaningful way, and offered guidance on how to use LinkedIn effectively for career networking and visibility. I’ve already started seeing a difference in how my profile is being received and the quality of connections I’m making.

Flow was always approachable, patient, and encouraging throughout the process. Her support gave me a renewed sense of confidence and motivation as I look forward to new opportunities.

If you’re looking for someone who not only understands career branding but also genuinely cares about helping people grow professionally, I highly recommend Flow. Her work has made a real difference in my journey.

Seruwaia H.
Seruwaia H.2 posts
 

I would like to commend two Learning People persons who went out of their way to assist me in what was to be my last week of Portal access with Learning People. Sacel Parreno and Neil Johnson are the two people whom I am in debt with. Neil was very explicit and non-ambiguous from the start of my engagement with Learning People and then followed up… Read more ·  1

towards the end of the one year portal access. Neil is a very well spoken and explicit in his understanding of course availability with Learning People and also listened to my work & career situation and in my opinion assisted with my career choices. Neil always kept his word on getting back to me either email or phone call. Thank you Neil. Sacel became engaged with me towards this last week and followed up the whole week with me on my concerns and challenges and from my perspective, I had a brilliant outcome in exam voucher follow up with PeopleCert and the Portal access challenges. Thank you Sacel for listening to my concerns both on phone and email and getting back to me both phone can email to see me through. I am a happy Learning People student and customer. I could not ask for more from Sacel and Neil. Learning People have two brilliant employees who have raised my opinion of Learning People to an excellent level of service. Thank you Learning People. I am more than happy to recommend you to other potential students. Your syllabus is more than excellent and the activities are brilliant to have them placed within the lessons or sessions as it ensures or confirms knowledge to stick. There is a lot of information in the sessions and the only way to test that one's comprehension is to have those activities amongst the sessions. The mock exams are great to go over as a way of revision and assuring oneself confidence prior to take the actual exam.

Dolly
DollyQLD2 posts
 

I've had a truly positive experience with Learning People, and I want to highlight the outstanding support I've received from both their Customer Service and Career Services teams. Caleb from Customer Service has been nothing short of amazing. He’s been incredibly helpful, patient, and consistently prompt in responding to any questions or… Read more ·  1

concerns I’ve had—whether via phone or email. His friendly demeanor and efficiency made every interaction smooth and reassuring, which really helped me feel supported throughout my learning journey.

I also want to give a big thank you to Amber from Career Services. Her guidance has been absolutely invaluable. Amber took the time to understand my goals and offered tailored advice and resources that made a real difference. She always followed up quickly and never made me feel like just another client in the system. Her encouragement and expertise gave me the clarity and confidence I needed to move forward in my career.

Overall, the customer care at Learning People is top-notch. I genuinely appreciate the personal touch and professional support I’ve received from both Caleb and Amber. It’s made all the difference, and I wouldn’t hesitate to recommend Learning People to anyone looking to grow their skills and career with a team that truly cares.

Positive reviews

Jordan E.
Jordan E.WA
 
Customer Service
Teaching Staff
Learning Material

As someone with no IT background, I’ve found this cybersecurity course incredibly beginner-friendly and well-organised. The materials — from online modules to practice tests, digital books, and audiobooks — are very helpful and easy to follow. Maria, my student advisor, has been amazing. She always supports me, helps me find the best way to study, and motivates me to keep going. I really appreciate her guidance. Thank you, Jordan Efrata Show reply

Gaurav Mahendru
Gaurav Mahendru2 posts
 

Learning people is being best in helping my career path for cyber security. I like to thanks Maria in student care who supported me in understanding the process of online learning and answered my quarries with ease. Thanks a ton. Show reply

Noel Cuenca
Noel Cuenca
 

Thanks to Maria, her willingness to help me on my pathway to my course, really creates a positive and supportive understanding about the course I'm into. Her ability in assisting me is wonderful, easily explained and well said. Thank you and looking forward on our next meeting. Show reply

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Negative reviews

stillbay
stillbayNSW
 

I was almost about to sign up until the sales rep did a followup call with me and when I said I had to think, he almost got aggressive and was trying to tell me I need this. If this is how it starts there is no way I'm learning with them.

Learning People
Learning People    

Hi there, We are so sorry to hear that this has… Read more

Mgz
Mgz
 

Poor customer service. They called me today and I've completely changed my mind about the course and wouldn't take "no" for an answer. They then hit me with what sounds like "you won't achieve anything in life" sort of response. I instantly knew, that isn't something you should be saying to a customer. Never want anything to do with them ever again.

Learning People
Learning People    

Hi Mgz, We are really sorry to hear that you… Read more

Lars
Lars
  Verified

The pre-recorded lectures are not created by The Learning People - they just buy the content from other providers. Additionally, their interactive self-paced workshops don't work most of the time. They won't let you cancel your enrolment after the 5 day cooling off period, even though they have sold a faulty product. They insist that any issues the user experiences are the user's issue.

Learning People
Learning People    

Hi Lars, Thanks for reaching out. There is… Read more

Recent reviews

Simon Henderson
Simon HendersonTAS
 

Learning people platform was amazing there was so much information on the site ti help me through all my courses and the extras with the amazing career coaches and the people checking in to help you keep on your journey. Show reply

Tatiana
TatianaQLD
 

My experience with Learning People has been incredibly positive and transformative in supporting my career shift from Accounts Payable into the IT and data analysis field. Their structured learning paths, practical content, and supportive team have equipped me with both the technical skills and professional confidence needed for a successful… Read more ·  1

transition.

A special mention goes to Gabriel, my learning consultant, who has played a key role in helping me shape my development plan. Gabriel took the time to understand my background, goals, and strengths, and offered tailored course recommendations that aligned perfectly with my career aspirations. His guidance, patience, and in-depth knowledge of the IT industry made me feel confident and focused every step of the way.

I also want to highlight Florencia, from the Career Services team, whose expertise in personal branding has been a game-changer. With her support, I was able to improve my LinkedIn profile and CV significantly. Her insights, constructive feedback, and industry knowledge helped me position myself more competitively and confidently in the job market.

Another key part of my positive experience has been Sacel, my Student Care Consultant. Sacel has consistently provided me with useful learning tips, motivation, and helped me stay focused on what truly matters in my study path. Her approachable style and thoughtful advice made a big difference in helping me structure my learning journey effectively.

Together, Gabriel, Florencia, and Sacel have created a well-rounded and supportive learning experience that goes beyond just technical knowledge—they’ve helped me grow personally and professionally. I now feel much more prepared to take on opportunities in IT and data analytics with clarity, confidence, and direction.

I highly recommend Learning People to anyone looking to upskill or change careers in tech. The team is genuinely invested in your success, and I’m especially grateful for the expertise and support from Gabriel, Florencia, and Sacel, who each made a real impact on my journey.

Andrew I
Andrew I
  Verified

Generally positive experience to date. Initial orientation with respect to how to navigate the site was a challenge but finding out for myself made it more rewarding. Show reply

Ramsey T.
Ramsey T.NSW3 posts
  Verified

Very helpful and clear instructions. I was shown the platform pages; explanation of the assessment process was clear. I was shown how to seek help if needed. Very easy and helpful. Show reply

Marcus-J G.
Marcus-J G.
 

My experience with Learning People has been great! The platform is intuitive, and the course content is well-organized, making learning both engaging and effective. I’m particularly impressed with the support provided by the student care team, especially Sacel, who has been incredibly helpful and responsive to my queries. The flexibility of the… Read more ·  1

program allows me to study at my own pace, which is perfect for balancing with my other commitments. The resources are comprehensive, and I feel well-equipped to advance my IT skills, especially after completing my CompTIA Network+ certification. Thank you, Learning People, and Sacel, for creating such a supportive learning environment!

Loata N
Loata N
 

I was liasing with one of the officers by the name of Maria Cecil and found her to be very helpful and at the same time kind. She explained herself so well that all my queries were answered. Thanks so much for the supportive feedback, much appreciated. Show reply

Education & Training Services

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Robert Marshall
Robert MarshallACT
 

Maria has been very helpful getting me through the course the course has been great bit annoyed with the 2 month rules being added thought the point of this course was to be able to work full time while completing the course but that was my only complaint everything else I’m very happy with :) Show reply

SAN
SAN
 

The enrolment and orientation have been to high standards. I am impressed by the support. Each of the three team members were clear, concise and willing to help. I have not started the course yet. I am looking forward to seeing the course and career services delivery. The career services model is a large contributor to enrolling. This is off to an excellent start. Show reply

Dominic A.
Dominic A.NSW
 

The orientation was very simple and well presented. My task as a student was well demonstrated in a clear manner. My Overall assessment of the orientation is excellent. Show reply

Simran S.
Simran S.SA
 

The orientation meet was informative, well-organized, and a great introduction to what lies ahead. It was not just about rules and schedules — it was also a chance to connect, ask questions, and ease into the new environment. A great start! Show reply

Goutham Narayanan S.
Goutham Narayanan S.QLD
 

I have just enrolled in Project Management Certification. I really loved the support I received from the enrollment team member Vanessa, who patiently yet realistically helped me understand the different pathways and outcomes for my situation. I also had the opportunity to chat with Career Services team member Richard, who explained the 3-step… Read more ·  1

strategy Learning People follow to help students get placed in a role that they desire. Finally, I had an orientation of the learning portal with Fenina who went through the features in the portal and how I can maximize my learning on the go. Thanks to Learning People team for facilitating a smooth start.

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Ricardo
Ricardo
  Verified

The quality of service that Maria has given me exceeded my expectations. She was responsive, helpful and went above and beyond to ensure that my concerns are being addressed. Show reply

Ella Binning
Ella Binning
  Verified

As someone with no IT background and completely new to the industry, LearningPeople has made the transition smooth and reassuring with support from mentors like Sacel Parreno and Amber Bartlett, I know I can reach out to them at any point for assistance - thank you both! The course offers resources from labs to practice exams, MCQs and 1-1… Read more ·  1

support, to prepare you for difficult exams. I highly recommend this company when considering moving into an IT career.

Tim
TimVIC4 posts
 

I have spoken with Maria. She has a lot of information handy and is very polite. Would be good if she could gain a bit more knowledge about how much time is allocated for a particular exam. Also, are there exams running every day? What are the time slots? I know it's not Percipio doing the exams, but it wouldbe nice to get that information from them. Show reply

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