We have detected a number of positive reviews for this listing which we suspect have been falsely generated and have the potential to mislead consumers.
ProductReview.com.au takes a zero tolerance approach to any fake reviews and have removed these reviews accordingly.
I bought two 400W LED tennis court lights from LED EXPO Australia and am pleased with my purchase. The items matched exactly what was described on the website, the online ordering process went smoothly, and shipping was fast. The purchase has left me very satisfied, and I would recommend them to anyone needing similar products.
I bought 200W LED UFO high bay light to replace our older light. The new light ismuch brighter, and we’re very happy with them. We’d buy from LED EXPO Australia again when we need more.
⭐ 1 Star – Very Disappointing Experience! Extremely disappointed with my experience with LED EXPO Australia. The customer service was terrible, and it took far too long for my order to arrive. After all the waiting, I was expecting a high-quality product that would justify the price, but unfortunately, I was left very disappointed. For the… Read more
amount of money these lights cost, I expected significantly better performance. In my opinion, the power and brightness are no better than much cheaper lights available on Amazon.
I genuinely feel I would have been better off saving my money and purchasing a cheaper alternative, as I certainly haven’t received the quality or performance I expected for the price.
Overall, a very disappointing experience from start to finish. Poor customer service, lengthy delivery times and an overpriced product that failed to meet my expectations.
Unfortunately, I would not recommend LED EXPO Australia based on my experience.
Reviews with attachments
I ordered a 1000W Arena Module Light. Arrived at time, when I open the box the size of light is same as shown on the site, I am happy with product. 5/5
Purchased arena category light. Its 100W but light is too much. The quality is too much good. The quality of light is 100/100, its hard, fixed and professional designed.
- +2
I ordered and paid on 6th June, got invoice from automatic email on 9th June, stated they were working hard and would dispatch my order in 3-4 business days, no mention about out of stock. I patiently waited til mid of June and nothing happened so I started contacting them, called the phone number from website numerous times never answered. Wrote… Read more
the email 3 times with warning will report to authorities in last email, got response finally on 24th June, said they are out of stock and expecting the supplier freight in 6 days so I waited again patiently til 6th July, emailed to ask if any update. Same old, serial phone calls and email with no response at all.
Dear Jamie, Thank you for your feedback, and… Read more
I ordered $1375 of LED light strips with this company on the 6th of February with express shipping. As this order was for an emergency job I called the company and asked how soon I would receive this order, and I was told they would either ship that afternoon or the next Monday (9/2/26). On the Wednesday (11/2/26) I had not received any word… Read more
from the company and as it was a very urgent job I had to source the LEDs elsewhere. I then wrote the company (because their phones do not work) and told them I wanted to cancel the order and I wanted a refund. Funnily enough [Name Removed] let me know he had just dropped my order at the post office and I would received the tracking information in 30 minutes. I told him that I didn't want the order anymore and waiting a full three 3 business days to ship it after I had paid for express post was just not good enough. after some back and forth [Name Removed] let me know he was actually able to cancel the shipment and he'd sort out a refund.
On the 17th of Feb I followed up on my refund as I had not heard a word and I was told [Name Removed] would check in with the warehouse.
On the 19th I followed up again and was told on the 20th I would received a refund in 1-2 business days.
On the 26th I asked for a bank slip or some sort of proof of transfer as I had not receive anything.
On the 27th I asked again, because I did not hear back. [Name Removed] then responded with another pinky promise to "chase up the warehouse" yet again.
On the 3rd of March I followed up yet again, this time with a warning of escalation because my patience is running very thin.
On the 4th of March I was told they had processed my refund and to expect the funds in 3-4 business days.
It is now the 12th of March (6 business days) and I have not received a cent. I wrote [Name Removed] an email this morning and if I do not receive my money, or any proof it is on its way, by this afternoon I am filing a complaint with fair trading.
I place my order over a month ago and I have neither the products I ordered or the money I spent. DO NOT spend your money with this company it is a SCAM.
16/03/2026 - Still not a single word from the company. My money still has not been refunded, despite what I was told on the 20th of February. I have asked over and over again for some sort of proof of transfer and I have received NOTHING. I have opened a case with Fair Trading
Hi Gabriel, Thank you for your review.… Read more (+4 replies)
Avoid this company at all costs even if they are the only ones to claim to have stock. If you've ordered and are still waiting: Don't! Cancel and do a chargeback. 8:38am May 5 "I would like to buy four https://www.led-shop.com.au/shop/electronic-ballast-compatible-t8-led-tube-light-4-ft-120cm/ to replace Philips TLD 36W/840 tubes. Will they work… Read more
with this ballast TRIDONIC PC 2x36 T8 TEC Art. No. 87 500 104" ... they replied at 9:07am, said "Yes" ... I ordered at 10:42am, "it is being processed".
That product page now has lots of names and text on it, with the same reviews repeated over and over!
14 May "We wanted to share a quick update regarding your order #20283. Our team is working hard and will be dispatching it in the 4-5 business days."
27 May me to them "I ordered this on 5 May and it was supposed to be in stock. Since your last email here it's been eight clear business days and I've heard nothing. It cannot take that long for something to get from Brisbane to Newcastle and I have not had any light in my garage all this time. Please cancel my order and refund my money."
I then left a VM on their mobile and texted them as well, I came here, read the reviews and immediately initiated a chargeback.
27 May them to me "The order refund has been completed. Please allow up to 3 business days for the funds to appear in your card account used for the original order."
The money did not come back until 18 June.
Hi Richard, We’re sorry to hear about your… Read more
Latest follow-ups
DON'T GO NEAR THIS COMPANY!!! Wish I had read reviews here before purchasing from them. One of the 200W LED High Bay Lights I purchased on 13.4.2026. tripped out Circuit Breakers as soon as it was plugged in, so is clearly faulty. When contacted… Read more
"[Name Removed]" said a replacement Light would be sent but as of 31.8.2026. still haven't seen one nor any Updates as to why, unless I email him and I get another excuse. Phoning is a waste of time, they never answer. I have opened a Case with Fair Trading and I urge anyone else getting duped to do the same.
Follow-up · 14/10/2026 and still haven't received a replacement Light for the Faulty one. Stay away from LED Expo.
We sincerely apologise for the faulty light… Read more (+2 replies)
LED EXPO is a scam. The company emailed me saying that my order would be shipped within two to three business days, but it has now been more than two months and the order still hasn't been shipped. I have tried calling the company multiple times,… Read more
but nobody ever answers the phone. I have also sent several follow-up emails regarding the order, but I have never received a response.
I would strongly advise others to avoid this company.
Follow-up · I order 2 Electronic Ballast Compatible T8 LED Tube Light (4 ft) 120cm on 10/06/2026.There are no tracking number provided. Full charged from my bank account. Please see attached screenshot of email they sent. Also I send lots of follow up emails. No any response. This company is 100% scams.
Dear Eric, We're sorry to hear about your… Read more (+1 reply)
Ordered a number of LED lights for a project we are constructing. One of the lights shorted and blew when electrician was installing. Didn't think much of it as, sometimes you can just get one in a bad batch. Ordered a replacmeent along with a… Read more
couple of more lights. Lights came in incorrect colour. Trying to get lights replaced in correct colour. You can't contact them by phone as it's just a message on the other end. You can go days between repsonses via their preferred method of email. Infuirting to deal with.
The tide is turning back to bricks and mortar shops i belive. There is absolutely no service and no accountability when dealing with these faceless online stores that can't even fullfill orders correctly
Follow-up · Nothing has happened sinc ethr review, still without what i ordered. Have started the process with NSW Fair Trading
Dear Mark, Thank you for taking the time to… Read more (+2 replies)
Positive reviews
I ordered 10pcs of the 100W high power LED corn bulbs from LED EXPO Australia and had a great experience. The website was easy to navigate, checkout was straightforward, and the whole process went smoothly. I’d happily shop here again!
Find out how LED EXPO Australia compares to other Lighting & Fan Shops
Know better, choose better.
I purchased a 50W LED Corn Bulb from their website. The area outside our rooms is quite large and used to look dark and dull. Now it is much brighter and clearer. My baby also enjoys playing there happily in the evening. Very pleased with the light. Thanks!
Purchased led corn bulbs for one of our commercial jobs. Shipping was fast and everything arrived in perfect condition. The lights are reliable, easy to install and look to be very good quality.
Negative reviews
I should have read the reviews before I purchased an aquarium light. Email came to say order was shipped. No tracking number. After 2 emails Tomas replied and said he would check with the warehouse. After no information another email sent. Still no response. Pointless phoning as they do not answer. Worst communication I have experienced with any… Read more
company. Now wish that I has gone with an organised, reputable company. I will give another week and then contact consumer affairs for further advice. Given the other reviews I wonder why this company is still permitted to operate.
Dear Bruce, We apologise for the communication… Read more (+2 replies)
Absolute scam. Ordered 4 30mm diffuser tubes 2 weeks ago, haven’t gotten tracking details, they don’t answer the phone or respond to emails, I’ve tried many times AVOID THESE PEOPLE AT ALL COSTS, DONT WASTE YOUR TIME AND MONEY
Dear Noah, Please accept our sincere apologies… Read more (+1 reply)
DO NOT ATTEMPT A PURCHASE FROM THIS PLACE, NO PRODUCT WILL EVER ARRIVE. SCAMMERS. Paid for 12 lights on 31/8/26 with note from them saying 4 to 5 days for item to be sent. 8 days later said 2 to 3 days will send, after this date when pursued said now sent with Couriers Please, however no tracking number supplied, despite courier company stating… Read more
they furnish tracking. Couriers Please states 2 to 3 days to cross Brisbane, now at 4 days and nothing. This dodgy mob just lies to ensure time enough has passed to stop you having ability to get your money back, ripped me for almost $900 . Wish I had read reviews first.
Dear Russ, We’re sorry for the concern and… Read more (+2 replies)
Recent reviews
Honestly, one of the worst customer experiences I've had in a long time. I ordered on 06/08/26 and the light bars I ordered were not delivered until 24/08. The order sat there unshipped for about two weeks. My emails to request an update were ignored. Now I finally have my order, they sent the wrong item. I ordered cool white LED bars and they… Read more
sent warm white, which are useless to me. Now I have to try and get an answer via email again.
What are they even doing? Is it that hard to send LEDs to people in a reasonable amount of time? Not to mention sending the actual product someone ordered. Like cmon guys.
We sincerely apologise for the delay, the lack… Read more (+1 reply)
If negative stars were possible they would deserve it. Do not order from this business, it's a [Content Removed]. I placed an order but never received it, after several emails and unreturned calls I was assured a refund which I am also yet to receive. Their phone number listed will never be answered, says “they are busy serving other customers”, their listed address is also [Content Removed]. Don’t be [Content Removed] like many others have.
Dear James, We were in contact with you… Read more (+2 replies)
I was [Content Removed] over $1100 for street lighting LEDs. These people are fake and will [Content Removed] your money. I have reported them to ASIC, fair trading and government Cyber Crime web site. Still have not heard from anyone. Only way you can get the money back is via a court order, if you know their address. Tracing back the emails they… Read more
seem to be from Queensland (Wellingto heights). Their previous ABN was suspended due to falsified trading. Now they operate under the THE TRUSTEE FOR NIKITINS FAMILY TRUST. Unfortuantely, queensland gov laws are very lax, so we cannot issue a Garnishi court order, unless anyone knows their whereabouts and which bank they work with. Lets hear from you.
Found their address in QLD: [Details Removed]
The whole experience was smooth from start to finish. The lights arrived on time and were ready for our installation team as planned. They feel well made, provide excellent brightness, and offer good value for the price. Overall, I'm very happy with both the product and the service.
Find out how LED EXPO Australia compares to other Lighting & Fan Shops
Know better, choose better.
Lights supplied were not as described on the website. Called but no answer was directed to email. Had some back and forth with Tomas and was told that they would call the warehouse and get the correct lights. That hasn’t happened. Have emailed repeatedly and called but no response for the last 4 weeks or more. Have asked for the refund process but no response.
Dear Michael, Thank you for taking the time… Read more
Do not trust this company! Took weeks to send 4 lamps so I had to cancel the order and order elsewhere. Have now been waiting over two months for refund and they will not reply.
Dear Jason, We're sorry to hear about your… Read more
I ordered 6 items. I received 4 of them on first order. I emailed them and they acknowledged the missing items and promised to send the next day. I received one item the next day, but there was still a missing item. I followed up with 3 emails over 14 days without any response. On my last email, I asked them to cancel and refund. They again… Read more
acknowledged and said they will forward the request to the warehouse. However, I never got the refund for $323.9. I followed up via email for a full month with no response. Finally I raised a dispute with my bank and waiting for the result. That’s when I found all the negative reviews here. Seems like a common trend.
Dear Hag, Thank you for your feedback. We… Read more
Ordered lights back at the start of June, yet to receive. Have emailed them and tried calling for a follow up however have still not received any communication of where the lights are.
Dear Mel, We’re sorry for the delay with your… Read more
Do yourself a favour and DON'T buy off LED EXPO AUSTRALIA. We purchased lighting November 2025 and when they arrived poor quality we contacted them to return them. We returned them at our cost in December 2025 and STILL WAITING FOR A REFUND. I have… Read more
sent some 23 emails and have received lots of sorry and its coming. The contact number never answers. 7 months later and I have to take legal action to get our refund.
Follow-up · I paid and returned them via a reputable transport company as quality was very poor. I do have the tracking number. They never said they didn't arrive they still haven't given the refund.
Dear Allison, We are sorry to hear about your… Read more
I have reported this company to the ACCC. They charge freight when advertised as free in Australia. They sent an inferior product. Phoning, emailing and using their website communication app is useless. I regret not doing a thorough research of this scammy business.
Dear Annie, We are disappointed to read this… Read more
WARNING, This company does not deliver on what they promise, they take your money and leave you with nothing, still waiting after 6 weeks sending emails to receive a light paid for with no response. Bank can do nothing to retrieve money , don't get caught out like we have!! SCAM COMPANY!! wish had read reviews first, lesson learned. Makes bad impressions for legitimate company's out there.
This company is a scam... truly ripping people off... wish i read the reviews before purchasing. Purchased 1000W floodlight supposedly in stock. Obviously never showed up, when questioned weeks later, stock will arrive in a few days and be sent out. Another week or so goes by with nothing. Requested a refund or will be contacting bank to recover… Read more
funds but never had an email reply back from him. Also has a phone number there that he has never answered, what is the point of that... If anyone reads this before buying, don't.... Website all legitimate looking and will reply to your queries but always has an answer, looks like a recurring theme...
Dear Shannon, We are sorry to hear that you… Read more (+1 reply)