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134 reviews
1  G Singh  · Waiting on order from last year, no one responds, or attends the call
1  upset private  · Product never arrives after being told it is just delayed then they stop responding.
5  Wesley Ramsey  · I ordered two lights, from Led Expo. 10W AND 200 watts, the prices are fair and quality is top notch. I am happy that it received writhing 1 week.
1  Fabio G.  · never got the item and they dont answer the phone
5  Toby Holmes  · Purchased a tennis court light that matched our court perfectly. It arrived well packaged and in excellent condition. Thank you.
5  Toby Drake  · Competitive pricing, fast fulfilment, and exactly what we were after. Would happily purchase from this supplier again.
Rachael Barrera
Rachael Barrera
   Verified

I ordered 10pcs of the 100W high power LED corn bulbs from LED EXPO Australia and had a great experience. The website was easy to navigate, checkout was straightforward, and the whole process went smoothly. I’d happily shop here again!

Ask the reviewer
Russ S
Russ S 2 posts
   Verified

DO NOT ATTEMPT A PURCHASE FROM THIS PLACE, NO PRODUCT WILL EVER ARRIVE. SCAMMERS. Paid for 12 lights on 31/8/26 with note from them saying 4 to 5 days for item to be sent. 8 days later said 2 to 3 days will send, after this date when pursued said now sent with Couriers Please, however no tracking number supplied, despite courier company stating… Read more

they furnish tracking. Couriers Please states 2 to 3 days to cross Brisbane, now at 4 days and nothing. This dodgy mob just lies to ensure time enough has passed to stop you having ability to get your money back, ripped me for almost $900 . Wish I had read reviews first.

LED EXPO Australia
LED EXPO Australia    

Dear Russ, We’re sorry for the concern and… Read more (+2 replies)

Paul K
Paul K NSW 3 posts
   Verified

DON'T GO NEAR THIS COMPANY!!! Wish I had read reviews here before purchasing from them. One of the 200W LED High Bay Lights I purchased on 13.4.2026. tripped out Circuit Breakers as soon as it was plugged in, so is clearly faulty. When contacted "[Name Removed]" said a replacement Light would be sent but as of 31.8.2026. still haven't seen one nor… Read more

any Updates as to why, unless I email him and I get another excuse. Phoning is a waste of time, they never answer. I have opened a Case with Fair Trading and I urge anyone else getting duped to do the same.

LED EXPO Australia
LED EXPO Australia    

We sincerely apologise for the faulty light… Read more (+2 replies)

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Philip Wiggins
Philip Wiggins
   Verified

Purchased arena category light. Its 100W but light is too much. The quality is too much good. The quality of light is 100/100, its hard, fixed and professional designed.

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Jamie H
Jamie H QLD
   Verified

I ordered and paid on 6th June, got invoice from automatic email on 9th June, stated they were working hard and would dispatch my order in 3-4 business days, no mention about out of stock. I patiently waited til mid of June and nothing happened so I started contacting them, called the phone number from website numerous times never answered. Wrote… Read more

the email 3 times with warning will report to authorities in last email, got response finally on 24th June, said they are out of stock and expecting the supplier freight in 6 days so I waited again patiently til 6th July, emailed to ask if any update. Same old, serial phone calls and email with no response at all.

LED EXPO Australia
LED EXPO Australia    

Dear Jamie, Thank you for your feedback, and… Read more

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gabrielle.allen
gabrielle.allen NSW 3 posts
   Verified

I ordered $1375 of LED light strips with this company on the 6th of February with express shipping. As this order was for an emergency job I called the company and asked how soon I would receive this order, and I was told they would either ship that afternoon or the next Monday (9/2/26). On the Wednesday (11/2/26) I had not received any word… Read more

from the company and as it was a very urgent job I had to source the LEDs elsewhere. I then wrote the company (because their phones do not work) and told them I wanted to cancel the order and I wanted a refund. Funnily enough [Name Removed] let me know he had just dropped my order at the post office and I would received the tracking information in 30 minutes. I told him that I didn't want the order anymore and waiting a full three 3 business days to ship it after I had paid for express post was just not good enough. after some back and forth [Name Removed] let me know he was actually able to cancel the shipment and he'd sort out a refund.

On the 17th of Feb I followed up on my refund as I had not heard a word and I was told [Name Removed] would check in with the warehouse.

On the 19th I followed up again and was told on the 20th I would received a refund in 1-2 business days.

On the 26th I asked for a bank slip or some sort of proof of transfer as I had not receive anything.

On the 27th I asked again, because I did not hear back. [Name Removed] then responded with another pinky promise to "chase up the warehouse" yet again.

On the 3rd of March I followed up yet again, this time with a warning of escalation because my patience is running very thin.

On the 4th of March I was told they had processed my refund and to expect the funds in 3-4 business days.

It is now the 12th of March (6 business days) and I have not received a cent. I wrote [Name Removed] an email this morning and if I do not receive my money, or any proof it is on its way, by this afternoon I am filing a complaint with fair trading.

I place my order over a month ago and I have neither the products I ordered or the money I spent. DO NOT spend your money with this company it is a SCAM.

16/03/2026 - Still not a single word from the company. My money still has not been refunded, despite what I was told on the 20th of February. I have asked over and over again for some sort of proof of transfer and I have received NOTHING. I have opened a case with Fair Trading

LED EXPO Australia
LED EXPO Australia    

Hi Gabriel, Thank you for your review.… Read more (+4 replies)

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Richard B.
Richard B. NSW
   Verified

Avoid this company at all costs even if they are the only ones to claim to have stock. If you've ordered and are still waiting: Don't! Cancel and do a chargeback. 8:38am May 5 "I would like to buy four https://www.led-shop.com.au/shop/electronic-ballast-compatible-t8-led-tube-light-4-ft-120cm/ to replace Philips TLD 36W/840 tubes. Will they work… Read more

with this ballast TRIDONIC PC 2x36 T8 TEC Art. No. 87 500 104" ... they replied at 9:07am, said "Yes" ... I ordered at 10:42am, "it is being processed".

That product page now has lots of names and text on it, with the same reviews repeated over and over!

14 May "We wanted to share a quick update regarding your order #20283. Our team is working hard and will be dispatching it in the 4-5 business days."

27 May me to them "I ordered this on 5 May and it was supposed to be in stock. Since your last email here it's been eight clear business days and I've heard nothing. It cannot take that long for something to get from Brisbane to Newcastle and I have not had any light in my garage all this time. Please cancel my order and refund my money."

I then left a VM on their mobile and texted them as well, I came here, read the reviews and immediately initiated a chargeback.

27 May them to me "The order refund has been completed. Please allow up to 3 business days for the funds to appear in your card account used for the original order."

The money did not come back until 18 June.

LED EXPO Australia
LED EXPO Australia    

Hi Richard, We’re sorry to hear about your… Read more

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Wilbur L
Wilbur L 9 posts
   Verified

I ordered IP66 Exterior LED Flood Lights, 50 Watts . Lumen output stated as 5000 Lumens. When they arrived, they are not IP66, far from it, the fittings do not have an IP66 rated cable gland, just a loose rubber bung. The stated output of 5000 Lumens is wrong, more like 2000, similar to a 30w Led Flood light of the same shape and size from a… Read more

different supplier. These fittings are junk. Same as other reviewers, any complaints or refund request go to the warehouse where nothing is done.

LED EXPO Australia
LED EXPO Australia    

Good day, We’re sorry for the frustration… Read more (+1 reply)

Latest follow-ups

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Eric
Eric QLD 2 posts
   Verified

LED EXPO is a scam. The company emailed me saying that my order would be shipped within two to three business days, but it has now been more than two months and the order still hasn't been shipped. I have tried calling the company multiple times,… Read more

but nobody ever answers the phone. I have also sent several follow-up emails regarding the order, but I have never received a response.

I would strongly advise others to avoid this company.

 Follow-up  · I order 2 Electronic Ballast Compatible T8 LED Tube Light (4 ft) 120cm on 10/06/2026.There are no tracking number provided. Full charged from my bank account. Please see attached screenshot of email they sent. Also I send lots of follow up emails. No any response. This company is 100% scams.

LED EXPO Australia
LED EXPO Australia    

Dear Eric, We're sorry to hear about your… Read more (+1 reply)

Mark
Mark NSW 4 posts
   Verified

Ordered a number of LED lights for a project we are constructing. One of the lights shorted and blew when electrician was installing. Didn't think much of it as, sometimes you can just get one in a bad batch. Ordered a replacmeent along with a… Read more

couple of more lights. Lights came in incorrect colour. Trying to get lights replaced in correct colour. You can't contact them by phone as it's just a message on the other end. You can go days between repsonses via their preferred method of email. Infuirting to deal with.

The tide is turning back to bricks and mortar shops i belive. There is absolutely no service and no accountability when dealing with these faceless online stores that can't even fullfill orders correctly

 Follow-up  · Nothing has happened sinc ethr review, still without what i ordered. Have started the process with NSW Fair Trading

LED EXPO Australia
LED EXPO Australia    

Dear Mark, Thank you for taking the time to… Read more (+2 replies)

Allison Forbes
Allison Forbes NSW
   Verified

Do yourself a favour and DON'T buy off LED EXPO AUSTRALIA. We purchased lighting November 2025 and when they arrived poor quality we contacted them to return them. We returned them at our cost in December 2025 and STILL WAITING FOR A REFUND. I have… Read more

sent some 23 emails and have received lots of sorry and its coming. The contact number never answers. 7 months later and I have to take legal action to get our refund.

 Follow-up  · I paid and returned them via a reputable transport company as quality was very poor. I do have the tracking number. They never said they didn't arrive they still haven't given the refund.

LED EXPO Australia
LED EXPO Australia    

Dear Allison, We are sorry to hear about your… Read more

Positive reviews

Owen Hart
Owen Hart QLD
   Verified

I purchased a 50W LED Corn Bulb from their website. The area outside our rooms is quite large and used to look dark and dull. Now it is much brighter and clearer. My baby also enjoys playing there happily in the evening. Very pleased with the light. Thanks!

Find out how LED EXPO Australia compares to other Lighting & Fan Shops

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Phillip Childs
Phillip Childs SA
   Verified

Purchased led corn bulbs for one of our commercial jobs. Shipping was fast and everything arrived in perfect condition. The lights are reliable, easy to install and look to be very good quality.

Fletcher Arlo
Fletcher Arlo
   Verified

The whole experience was smooth from start to finish. The lights arrived on time and were ready for our installation team as planned. They feel well made, provide excellent brightness, and offer good value for the price. Overall, I'm very happy with both the product and the service.

Negative reviews

Skye D.
Skye D. SA 4 posts
   Verified

Honestly, one of the worst customer experiences I've had in a long time. I ordered on 06/08/26 and the light bars I ordered were not delivered until 24/08. The order sat there unshipped for about two weeks. My emails to request an update were ignored. Now I finally have my order, they sent the wrong item. I ordered cool white LED bars and they… Read more

sent warm white, which are useless to me. Now I have to try and get an answer via email again.

What are they even doing? Is it that hard to send LEDs to people in a reasonable amount of time? Not to mention sending the actual product someone ordered. Like cmon guys.

LED EXPO Australia
LED EXPO Australia    

We sincerely apologise for the delay, the lack… Read more (+1 reply)

James Z
James Z 2 posts
   Verified

If negative stars were possible they would deserve it. Do not order from this business, it's a [Content Removed]. I placed an order but never received it, after several emails and unreturned calls I was assured a refund which I am also yet to receive. Their phone number listed will never be answered, says “they are busy serving other customers”, their listed address is also [Content Removed]. Don’t be [Content Removed] like many others have.

LED EXPO Australia
LED EXPO Australia    

Dear James, We were in contact with you… Read more (+2 replies)

ehsan vossough
ehsan vossough 14 posts
   Verified

I was [Content Removed] over $1100 for street lighting LEDs. These people are fake and will [Content Removed] your money. I have reported them to ASIC, fair trading and government Cyber Crime web site. Still have not heard from anyone. Only way you can get the money back is via a court order, if you know their address. Tracing back the emails they… Read more

seem to be from Queensland (Wellingto heights). Their previous ABN was suspended due to falsified trading. Now they operate under the THE TRUSTEE FOR NIKITINS FAMILY TRUST. Unfortuantely, queensland gov laws are very lax, so we cannot issue a Garnishi court order, unless anyone knows their whereabouts and which bank they work with. Lets hear from you.

ehsan vossough
ehsan vossough   

Found their address in QLD: [Details Removed]

Recent reviews

Michael
Michael NSW
   Verified

Lights supplied were not as described on the website. Called but no answer was directed to email. Had some back and forth with Tomas and was told that they would call the warehouse and get the correct lights. That hasn’t happened. Have emailed repeatedly and called but no response for the last 4 weeks or more. Have asked for the refund process but no response.

LED EXPO Australia
LED EXPO Australia    

Dear Michael, Thank you for taking the time… Read more

Jason M.
Jason M. QLD
   Verified

Do not trust this company! Took weeks to send 4 lamps so I had to cancel the order and order elsewhere. Have now been waiting over two months for refund and they will not reply.

LED EXPO Australia
LED EXPO Australia    

Dear Jason, We're sorry to hear about your… Read more

Hag
Hag 3 posts
   Verified

I ordered 6 items. I received 4 of them on first order. I emailed them and they acknowledged the missing items and promised to send the next day. I received one item the next day, but there was still a missing item. I followed up with 3 emails over 14 days without any response. On my last email, I asked them to cancel and refund. They again… Read more

acknowledged and said they will forward the request to the warehouse. However, I never got the refund for $323.9. I followed up via email for a full month with no response. Finally I raised a dispute with my bank and waiting for the result. That’s when I found all the negative reviews here. Seems like a common trend.

LED EXPO Australia
LED EXPO Australia    

Dear Hag, Thank you for your feedback. We… Read more

Mel
Mel NSW
   Verified

Ordered lights back at the start of June, yet to receive. Have emailed them and tried calling for a follow up however have still not received any communication of where the lights are.

LED EXPO Australia
LED EXPO Australia    

Dear Mel, We’re sorry for the delay with your… Read more

Find out how LED EXPO Australia compares to other Lighting & Fan Shops

Know better, choose better.

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Annie M.
Annie M. QLD
   Verified

I have reported this company to the ACCC. They charge freight when advertised as free in Australia. They sent an inferior product. Phoning, emailing and using their website communication app is useless. I regret not doing a thorough research of this scammy business.

LED EXPO Australia
LED EXPO Australia    

Dear Annie, We are disappointed to read this… Read more

Keith
Keith
   Verified

WARNING, This company does not deliver on what they promise, they take your money and leave you with nothing, still waiting after 6 weeks sending emails to receive a light paid for with no response. Bank can do nothing to retrieve money , don't get caught out like we have!! SCAM COMPANY!! wish had read reviews first, lesson learned. Makes bad impressions for legitimate company's out there.

Richard B
Richard B
   Verified

This company is a scam... truly ripping people off... wish i read the reviews before purchasing. Purchased 1000W floodlight supposedly in stock. Obviously never showed up, when questioned weeks later, stock will arrive in a few days and be sent out. Another week or so goes by with nothing. Requested a refund or will be contacting bank to recover… Read more

funds but never had an email reply back from him. Also has a phone number there that he has never answered, what is the point of that... If anyone reads this before buying, don't.... Website all legitimate looking and will reply to your queries but always has an answer, looks like a recurring theme...

Jennen N.
Jennen N. VIC 4 posts
   Verified

Bought led lights online. Didn’t come with plug to plug into power! So returned them for a refund. No email reply and no refund and it’s been a month. Don’t buy from here.

LED EXPO Australia
LED EXPO Australia    

Dear Jennen, We are sorry to hear about your… Read more

Kai C.
Kai C. 2 posts
   Verified

Worst company ever.!!! Placed and order about a month ago.. PAID FOR EXPRESS SHIPPING... and still have not received my items. Have been communicating with them and their poor responses as why my order has not been delivered. I would avoid this company with all cost. In the process on trying to get my money back for items. AVOID THEM AT ALL COST..!!!!!

LED EXPO Australia
LED EXPO Australia    

Dear Kai, We are sorry to hear about your… Read more (+1 reply)

Paul C
Paul C
   Verified

Ordered 2 T8 Led sensor tubes on 5th May. Website states it takes 3-4 business days to leave warehouse. And as of 20th May, I still have not received my items. I have sent multiple emails with no response. I have made multiple phone calls to the mobile number listed on the website, however this always goes to voicemail, which directs you to email… Read more

them at their listed email address. I have doubled checked all my details and they are correct.I suspect after reading many of the other reviews, I will be in for a fight to get my items or money back.

LED EXPO Australia
LED EXPO Australia    

We sincerely apologise for the delay and the… Read more

Sam Bridges
Sam Bridges
   Verified

I had a really positive experience with the customer service at Led Expo Australia. Their support team was professional and very helpful throughout the process. One of the lights arrived damaged, but they quickly arranged a replacement without any hassle. I'd definitely purchase from them again in the future.

Nate Russell
Nate Russell
   Verified

I had a really positive experience with the service from Led Expo Australia. Their support team provided excellent assistance throughout the process. Although one of the lights arrived damaged, they quickly arranged a replacement without any hassle. I'd definitely shop with them again in the future.

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