LEDified

I had 78 Ledified down lights installed to replace my halogens. Lifetime warranty supposedly. 3 failed within the first 6 months. And now I have them failing everywhere. You can’t just replace the globes and I think the transformers will also need replacing so that I can use replaceable globes. Ledified now won’t recognise their warranty as they… Read more

are no longer dealing with the domestic market. A total scam. I am going to have to have an electrician replace the lot. Pathetic. It was not cheap either and ombudsman etc won’t do a thing.

We contacted ledifed for "Free" LED light upgrade from halogen downlights. Guy came and said he has to change all transformers as they are too old and are a safety risk. Cost of $850. He said light bulbs are free, not transformers. 2 weeks after he left, 1 light went out. Bought a new led light to replace and they don't work with ledifed… Read more

transformers, just went flashing like a stobe light. It's a scam, we had to buy ledifed bulbs which about 6 others failed within 12 months. So much for free light upgrade. Do not let them in your house. Our transformers were fine before. We paid a private electrician to change the lights and transformers as they were too unreliable after ledifed went in.

Worth the change – Had these guys come and fit 7 new highbays couple months ago, was fed up of changing bulbs over and since they've been in, I should have done it earlier. Energy bill has dropped already but within 6 months I'll have my money back that paid in the first place! Quick and easy install and was done in under an hour. Cheers guys

Wow what a difference – From meeting with rep up to day of install it have to say thus company treats it's customers with the best service. So far I'm wrapped with the product and service. Thanks very much.

Ledified did a great job – I can recommend LEDified, they did a great job and delivered everything on time in were very professional. The only hassle was the quote was a bit vague on the number of lights required and it ended up being more than quoted.

No supply poor service – Like everyone else with Ledified dim-able down lights. After convincing them I purchased their product directly they found my invoice would not supply replacement tried every Downlight on th the market then replaced the tea Invoice is gone nowtransformer, then line by line are re placing all the lights at the cost of new lights and electrical I… Read more

never got any rebates before. Product was out of warranty I just wanted new gloves, stor purchased don’t work

Non responsible company – What kind of company makes led drivers that are locked only to their led globes? Very monopolistic. People pay for the service, part and labor of replacing their halogen or inefficient globes with a highly efficient led, and yet they install their own dedicated drivers which only works with their globes, not any other brand. This means buying… Read more

from a retail store another brand and having a rude awakening when it doesn't work.

I'll say it again: They use their own dedicated drivers which only works with their globes. This company is a scam.

I'm talking about the 10W MR16 LED dimmable lamps, which are not available to buy as far as I know so if a light is gone - then you will need an electrician to fix it. Part number is MR1660270800D - discontinued most likely due to recall in one batch a long time ago.

Only way to fix is get an electrician to replace the LED Driver to allow different brands to work. I feel sorry for those in remote areas that have to deal with this company.

I don't know if this is a usual thing companies do, but this is downright disgraceful.

Dodgy company – Even during installation they charged money evethough they claimed government incentives but it was also poor installation Scratch marks and scruffs Now called the company to only be told they don’t sell the old bulbs anymore and wanted me to pay for the leds in warranty The manager was asked to be spoken to but was not available from the Melbourne CBD office. Nor did he call back. Stay away from this dodgy company Show details

Who is Chairman of this company? – I have experienced extreme disappointment in the Ledified product installed throughout my home in 2013, as cannot find replacement globes anywhere.Very disappointing product. I was not told at time of purchase if I replaced my halogen downlights with Ledified product I would not be able to find compatible globes for replacement anywhere, and no, Bunnings don't have any. Who is the chairman of Ledified? Show details

Terrible Company to deal with – I would never ever use Ledified. I had 22 down lights and transformers installed by them, recently I have 3 burnout transformers, I have sent a number of emails to Simon Fishke asking where I can get a replacement. He did not even bother to acknowledge my emails. I rang them and after a whale someone suggested To buy fro Bunnings, well Bunnings… Read more

said they will not stock their products as they are unreliable, well that says it all. Stay away from them.

Biggest Scammers - Dodgy LED Lights – Had all my downlights replaced with LED's a few years ago as part of government incentive. Half of our downlights no longer work despite being advised that they would last 15 to 20 years with no issues. When I tried calling their customer support line I could not get through at all. Have also been told that they do not do residential. I think we… Read more

should raise a class action against LEDIFIED as there are many other customers in the same situation. I would not recommend even business customers signing up with LEDIFIED.

Poor After Sales Service - Typical Of So Many Companies These Days – I had LEDified come & install 11 LED downlights about 5 or 6 years ago, to replace the existing energy-hungry 50W halogen lamps. The install was fine & the products (10W LED lamps & 220mA LED drivers) have performed well. However, just recently an LED driver decided to quit working - that's OK, it's had a decent run & the LED lamp tested OK, but… Read more

the problem came to when I called the company to purchase a replacement LED driver. The clueless phone operator only response was to suggest I get one from Bunnings. He didn't give any suggestion of brands, types or specs, so LEDified was a dead end. After going to Bunnings & getting a driver, I wired it up to find the driver didn't power the lamp, so I returned it. I decided to do a crash course researching LED drivers & familiarising myself with Ohms Law again. I found that there are 2 basic types of indoor LED drivers - constant voltage & constant current. The LEDified drivers I had were labelled Constant Current 220mA DC20-43V. Bunnings had nothing near this, neither did Jaycar or Middys. I eventually found a 220mA driver on eBay for about $35, so I was happy, but very disappointed that LEDified were absolutely no help. This is typical of so many companies these days - they are happy to take your money at Sales but lousy when it comes to after sales service. Thumbs down, LEDified - get your act together.

HAIELO provides Cheap quality LEDs and service – Shame on the government subsidy program plan that allows this kind of providers, this is a genuine feedback to the Haielo invoice number 58160, and installed date 10 October2019. They replaced part of our lights to LEDs but for the remain they did not have the correct sizes of globes and advised me that they will be replaced in couple of months… Read more

once the sizes available but still not, other issue one of the outdoor light cover is rusty and unable to remove they left it as is, one other important issue that one globe has stopped working already! I have tried to contact them several times via phone and email but they have not responded yet. Is this a good experience or service or provider?

A 0 star review – Had Ledified replace all downlights under the govt scheme a few years back. Guaranteed 15-20yrs for their globes. Now after a few years globes are problematic. No customer support at all. Many messages left and no return. Now Unified have contacted me about getting Solar panels. NO WAY! DO NOT USE THIS COMPANY. They do not care about their customers at all.

Haielo failure to care – Haielo replaced about 20% of the lights that needed to be replaced. Haielo replaced globes only in the entry of the house and then said that they had completed their job. The worker did not give his name and gave no evidence that he was a Licenced Electrician (as required by Victorian law). It appeared to us that Haielo was "ripping off the… Read more

system" The fact that our home is a rental property possibly indicates that Haielo possibly has little regard to tenanted properties. In any event, Haielo sought to minimum the amount of work and was non-caring about replacing globes.

No Back up - AVOID! AVOID! AVOID! this company – Three years after installation globes start to fail.Called Ledified only to be told they don`t do residential anymore and oh and they don`t sell replacement globes go to Bunnings or Beacon Lighting.Trouble is their globes are not compatible.So they left me high and dry and have to replace entire unit. Show details

Ledified - unhappy customer. Bad LED lights and support has stopped – Left high and dry by Ledified. They received the government incentive program to replace everyones halogen lights, but took the money and run with no future customer support built into their program. We were told we would get 15-20 years out of their LEDS. But now at 5 years we have lost 4 globes with others flickering and they advise you… Read more

cannot buy replacements anywhere.. Their transformers are not compatible with any other globe and so past customers need to replace the whole lot. The globes are failing across the board. So its a whole house of lights that will be needed for everyone in the near future. We all replaced under the govt incentive as they were free - but now everyone will be paying around 3 - 5 thousand in the next couple of years to replace the - free replacements. Very dodgy. Hopefully they arent awarded future govt incentive contracts - although - they are already trying to sell solar panels on another govt incentive program. Lessons should be learnt folks. Very seldom that things turn out to be free, and this company is a prime example of that.

Have nothing to do with LEDIFIED – One Ledified globe has failed well short of the promised 50,00 hours. Five [four by Message on be site and once by phone] has had no response. It seems that there are no compatible third party LEDs that work with the Ledified transformers. So now I will have to pay fopr a new transformer. These leds were incredibly expensive at installation - they lied at the sales point. Avoid this company like the plague.

Another well deserved bad review for this company – I would be lucky if I have used 1000 hours of my promised 50000 hour globes which are now failing in year 4 since purchase. Trying to contact their customer service that doesn't answer doesn't return your messages and doesn't care. All while you have to listen to their on hold jingle telling you how much pride they have in their Customer Service. … Read more

There are no replacement globes available thus you have no choice but to get an electrician and new transformer and globes to fix the issue, of course at your own cost.

Do Not use this company they do not support anything after installation - there only goal is to get the payback from the government incentive and leaving you hanging high and dry after this.

May Karma be your outcome Ledified - your a disgrace.

Ledified are scamming the consumers – Like a total schmuck I got stopped by one of these representatives in the local shopping centre. I was told that my whole lighting system would be changed for free under a government scheme and I would nothave to pay a bean and i would get cheaper electricity. I signed up straight away. Then 4 yrs later as the lights begin to stop working, i try… Read more

to get replacement bulbs and errrr, nobody stocks them! I then contact Ledified who tell me they stopped making those bulbs 2 years ago and you are stuck with a lighting system in your house for which you can not get the specific bulb! If you gave me a choice between using Ledified again or having my gonads smashed by a Russian weight lifter with a sledgehammer, then i say pass me the sledgehammer. This company has exexutives running this joint who have an IQ less than a glass of water. I now have to cough up a few thousand dollars to get all the lighting done again as their transformers will not accept any other light bulb in the world. Thank you Ledified and I am hoping to see you on a current affair in the near future as you are messing around with peoples' lives and finances in a negative horrible nasty way. This company should be avoided like a man with leprosy if you have any common sense at all! Meanwhile the wife and kids are powering our modern house mainly with candles in 2019 as we desperately find an electrician that can replace the lighting Ledified put in, for less than 3 grand! It is companies like this that push people over the edge as it certainly causes a lot of domestic conflict and to be honest I was considering going to Bunnings to get a rope and a stool & calling it a day because unlike the executives of this company, I do not have a spare a 3 grand on the hip! Do not use this company under any circumstances, they rhorted the government scheme and they must of known they were putting in products they would no longer make! I am so angry I am on the verge of having a stroke!

Ledified Do Not Support Product with Spare Parts – Was sold a lie with Ledified that the LED down lights would last up to 25 years. 4 Years later and lights are failing. The LED globes are failing and I have been told by LEDified that they no longer stock these globes and I would have to use trial and error to find compatible aftermarket globes. I do not recommend this company and are really disappointed.

A disappointing outcome – Five years ago we signed up for Ledified lighting throughout our house, and were advised that we would get up to 10 years life out of the globes. We are now in year 5 and a number of globes are beginning to fail. When I called Ledified to seek replacement globes I was advised that the globes we purchased are no longer stocked. I asked if there… Read more

were alternate globes, and was most underwhelmed by the response that not all globes are compatible with the Ledified transformers, so I would have to find a globe through trial and error......appalling customer service.

LED lights – Please do not use this company. They install poor quality lights and transformers which are exclusive to them so when a light stops working you can't get a replacement anywhere. They will not answer emails or provide any help. They are just another "take the money and run" mob.

Bad quality components – Initial down light install was ok. 1st warranty claim was covered promptly, 2nd claim took about a week and on my 3rd claim they just don't want to know me. Phoned up to be told someone would get in touch didn't happen. No response to email so just did it myself. They use/used non standard drivers/lights which makes it a bit confusing to replace.… Read more

I ended up using the bright orange drivers from Bunnings and lights from the same place.

Edit - They did get back to me via email - possibly because of this post?

Would send a driver via mail for $20 plus $15 postage. Bunnings unit cost under $10.

Lights are around 4 years old and i thought my warranty was 5 years but cannot find paperwork.

Upgraded rating to ok.

Complete joke – They are really bad. Complete scam, first they advertise that they service is for life warranty. Crap. Poor customer service and complete joke.

Dont use Ledified – 25 phone calls, no one returns the calls. I needed globes, paid for them and they didn't send them. When they finally sent them, it turned out to be transformers. They said they sent the transformers, which did not arrive!!! Then asked me to pay for a new lot to be sent. This company is just one big scam, to not be able to get customer service over 4 globes or transformers is an absolute joke. Don't use Ledified……..

Don't use this Company – Leds blown after 4 years when ledified sell you the fact average 25 years, i have worked with leds and they should last 15 to 20 years with brightness degradation at 75% after 15 years. They will not come to your house to repair faulty ones and charge $15 per led plus $10 postage...what a joke. $4k to replace our halogen lights and during… Read more

installation they left dirty finger marks on the ceiling everywhere when i asked for them to clean both installers and ledfied they laughed stated your problem. Don't use this company no customer focus.

If I could give a zero star I would. Spread the word.

Faulty product, DON""T BUY! Lights go off! Lights lose brightness in a few weeks! Shame this is hap – DONT'S USE THIS COMPANY. IT HAS FAULTY PRODUCTS. IT IS A SCAM. They will send numerous people to replace $2 lights which are not worth, and they will stop working. I have had their lights for a few years, now you can say we are living in darkness. They refuse to send anyone to replace their faulty product. The lights have dimmed over time.… Read more

Many just working. NO REDUCTION IN MY ELECTRICITY BILL, NOT A PENNY LESS, IT DOES NOT WORK. Their installer told me on three different occasions that the product we have installed are faulty and they cannot get it right. They all said, we make numerous service calls just fixing their endless problems. The lights don't work, they are faulty, it is a scam. Stay away or suffer in darkness. LED is said to work for 1,000s of hours, maybe theirs only works for 100 MINUTES. Don't buy, you will be left out of pocket. Their warranty is not worth it, if your light looses brightness and they will dispute it. The lights stop working. It is a terrible terrible product. Can't believe it the Australian Consumer Affairs will not investigate this rot.

Terrible product and service – I replaced all my halogen bulbs and adapters because LEDified said their product will last more than 10 years. It costed me thousands of dollar. Just after 2 years one by one adapters went faulty. As I still have guarantee, I called them and they said it will take a while to replace my adapters as they have to manufacture them!!! They can not give me any time frame. Really frustrating as I am stuck with these company!!!

Promise the World - Deliver Nothing – Arrogant management, highly dis-organised, pushy sales tactics, overly expensive products, extremely ordinary, in every possible way. Never, ever again. Wouldn't use these guys, even if it was all, for free. Stay Away!!

constant problems since installation, poor quality product – We had them installed almost 3 yrs ago and were also given 3 year warranty, this is our 5th time calling Ledified to get them fixed again as different lights kept playing up, I am sure they have realized they are using faulty LED lights and by giving 3 year warranty is costing them more money than they should. I won't be recommend their product for the poor quality.

As previously explained the level of light is amazing – Our factory has 1600 fittings which equated to approximately 100 watt per fitting. The estimated saving offered by LEDified was around 8k off our electricity bill and the lighting costs have reduced by roughly 1/3. I checked our power factor correction unit prior to the installation which was sitting around 0.96 and it now sits at .99 - 1.0. This… Read more

has had an effect on our peak demand usage and I am confident this will be reflected on our next electricity invoice.

Great job – No problems with lights for over 12 months. Accounts department had some issues with the final bill but that was our fault in the end.

Awsome service – From selecting the right solutions with the sales team, (especially Simon Fiske), to the installers. Every aspect is totally professional.