LG French Door GF-B Series

Contacted Lg after we could not receive the cash back because the fridge was delivered 3 months after purchase meaning that we missed the cutoff date to revive the cash back even though we purchased the fridge whilst the cash back offer was being given. The lady who claimed to be a manager did not help with the cash back.
The fridge has a terrible loud abnormal constant noise coming from the back of it.
I would like somebody to contact me as I’ve had enough of your poor customer service.

Fridge operation is OK but front stainless steel face dents extremely easily. We have other stainless appliances and they do not dent like this. (Eg an oven we have had for many years is stainless and has no dents at all.) Very poor build quality- we would not have bought if we knew how poor the Stainless steel veneer is. You can press it with your finger and it flexes. Would not recommend if you intend to use for every day life.

I have purchased this fridge from Harvey Norman 2 years and 7 months ago.

This fridge has been very noisy and not cooling enough.

We first discovered the noise issue 12 months ago and contacted HARVEY NORMAN who told us to contact LG.

Contacted LG and we were stuffed around by them as they said a repair centre will call
And never called.

Now it is not cooling enough. I set the fridge temperature at 0 degrees and my water is still not...

Bought online this fridge and very happy with it . Slimline and with good storage and drawers. Freezer is a great to with 2 separate compartments and easy pull out drawers

GF-B590PL (We had this item for only a week). It seems quite good but for such a short time we can't say too much about its performance. Just the same I like to say we liked its design. We never had 'French doors' fridge before but it seems quite nice and practical. It's quite roomy, I read that some people feel you can't put large items in it. I'm surprised of this as it seems easy to create large temporary room for such items. I also read about the unit being a little noisy but I agree with those who find it quiet, actually we find it very ...

This fridge fits in a standard fridge space. The French doors make it so easy to find things, clean, store large containers. The freezer section is separated into two with slide out shelves. I love the practicality of it all. No more reaching in to find things, everything is right there in front. So much space in the doors. The shelves are just the right depth and I can fit enough food in the freezer for my family for two weeks. I bought the matt black finish, it's easy to keep clean, doesn't show marks and it matches my kitchen!

We bought this 11 months ago (July 2020) when LG were doing cash back offers.
Paid $2076 and got $150 cash back directly from LG. The freezer section is large cf with other large fridges of similar volume. Exactly what we needed. The functionality of the doors is great, no plastic hinges either! Easy visibility in the fridge. Food stays fresh and cool. No frozen eggs, off milk, or wilted spinach!
Pros: GREAT freezer, holds temperature really well. French doors make it a dream to access. Great visibility inside. Easy to adjust the temperature.
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There is nothing wrong with the fridge. I just want to comment on the poor service I received from LG.
I bought the fridge from Harvey Norman on 26 December 2020, because there was a $200 cashback promotion. I was told typically it would be delivered within 2-3 weeks. Typical practice is you pay the deposit first and the rest at delivery.
The fridge did not arrive until 30 January 2021 - more than a month since the deposit. Then I started the cashback application and I was told that my redeem was invalid because the program ended on 17 January ...

We replaced an 8 year old Bosch KAN92VI30A 'side-by-side' fridge freezer, of 652 L capacity, with this LG 'French door' unit. The LG has similar dimensions to the Bosch, but a larger capacity of 730 L. The Bosch had developed a gas leak which we were told was not fixable -- not impressive after just 8 years of use. The first thing we noticed about the LG GF-B730PL was how much quieter it is than the Bosch. We have had the LG for a month now. The build quality seems good, and the features are certainly superior to the Bosch. We hope that w...

We bought matte black finish, awesome fridge

Pros:
- Great design and colour
- Wi-Fi connectivity
- Spacious

Cons:
- Fridge door are lazy, they don't close themselves, need a push

Overall, very happy as black matte colour is super cool!

We purchased this fridge 17 months ago and it was deemed unrepairable due to leaking gas pressure. In a way we were lucky it happened within the 2 yr warranty. Apparently this fridge cannot be serviced as the fridge back is sealed! We could have been $2000 out of pocket! LG do not have customer service. We had to chase them for credit note and as this fridge is now $300 more a year later, they would not compensate us the difference. We refused their offer of a same model fridge, which meant we would have to wait weeks more for. We are still waiting to hear back to a claim of lost food. Worst experience ever.

I bought this fridge last year, it only lasted for 4 months due the compressor failure. We got the fridge replaced with the same model by LG (prolonged process and troublesome food loss compensation process), this new replacement fridge worked fine for 9 months until last week, there is abnormal and loud noise running behind the fridge, both the fridge and freezer is getting warmer and warmer. Ice-cream is melting and the meat is getting softer. Contacted LG and awaiting service guys to check the fridge out the second time. I really hope this can be sorted before it break down and doesn't need to live without a fridge like last time.

Two new fridges same model are probably ending up with the same issue. Not a happy customer.

Our fridge’s motherboard short circuited twice due to a bad component in the freezer (under warranty). LG said they will replace the fridge however have not honour the time and date they said they will. Four weeks later we were then dismissed with store credit that does not cover the current price of the same fridge. The warranty means LG should replace the fridge one for one due to a bad component. Of course LG would prefer the cheaper store credit option. We now have to fork out few hundreds dollars to get an equivalent fridge for our family....

We purchased this fridge due to the ease it provides whilst accessing. The four separate doors allows for individual compartments to be accessed without having the entire fridge being opened, It also has individual draws inside the freezer section that allows for easy access. Being elderly we also like the fact that we don`t have to juggle items within the freezer to find what your searching for. The build quality appears to be very good, it has the new inverter style electrics that is cheaper to run. This model does not have the internal water or ice supply which is also why we chose it. We didn`t require these functions.

Pros
- fits into our 91cm width
- wide shelving
- not noisy
Cons
- fruit/veg drawers too small. Can't fit long veggies like leeks, celery, kale.
- not all fridge shelves are adjustable in height.
- left fridge door is very loud when closing due to self closing hinge. Bottles in the shelves rattle a lot.