Review your last buy on ProductReview.com.au
LG GF-5D712BSL (Black Stainless Steel) has been discontinued. See the Best Fridges / Refrigerators.
10LG GF-5D712BSL (Black Stainless Steel)

LG GF-5D712BSL (Black Stainless Steel)

 VerifiedMPN: GF5D712BSL
10LG GF-5D712BSL (Black Stainless Steel)
3.4

24 reviews

Positive vs Negative
71%8%21%
Build Quality
1.5
Value for Money
2.5
Ease of Use
4.0
Cleaning & Maintenance ?
3.5
Noise Level
2.0
Internal Layout
4.0
auslegal
auslegalNSW20 posts
  Verified GF-5D712BSL
Value for Money
Ease of Use
Cleaning & Maintenance

I purchased this in dec 2017 I ahve always had trouble le with the ice maker freezing a big clump at the top of the bucket but I have jsut lived with it my freezer is always -18 and I virtually dont open the left door. no the alarm is going off and… Read more

when I called to get it fixed the guy said he has 8 people waiting to fix that model and the one after and that there is a problem with wiring on left hadn't side. if this is the case why aren't LG recalling them if there is a problem?

 Follow-up  · you do not need to defrost it is an ice maker and is used DAILY. but it still clumps on the right side. I have another at another house that also clumps on the right side( when the door is open. so it is a fault obviously

Andrei C
Andrei CVIC4 posts
  Verified GF-5D712BSL
Build Quality
Ease of Use
Cleaning & Maintenance
Internal Layout

Oh, LG, how far have you fallen – Purchased this disaster of fridge in 2018, to replace 2 Samsung fridges which failed within 12 month sequentially. I was hoping for better quality and reliability. Oh, how wrong I was. When it works it is fine. It cools as expected and the fridge is roomy enough. It is LOUD and the plastic drawers and runners in the veggie crisper and door drawers… Read more

are made of flimsy plastic which cracked within 2 years. I replaced them myself as they are apparently "wear and tear". At 4 years the left side door died along with the main display and ice maker. Fortunately I had the extended warranty and this was replaced. A year later, and just out of warranty, the ice maker died and I replaced it myself. I also had to replaced another cracked plastic veggie runner. Over the last 6-8 months the fridge has been complaining in increasing frequency of the door being left open (which it isn't). I did all the LG online trouble shooting, cleaned AND then replaced the rubber gaskets and realigned the doors slightly. It seemed to fix the issue for a short while. Since Xmas 2024, the problem has now become a daily issue and now the fridge refuses to recognise the doors being closed all the time. Thank god the door alarm can be disabled as it rings every 30 seconds. I replaced one of the magnetic door sensors and tested them with magnets but no good. The fridge still seems to run , but it's probably running overtime and due to the sensor problem the fridge won't allow the ice maker to make or dispense ice. Now I'm torn as whether to get a LG repair tech to assess it as i can imagine they'll want to replace the doors etc again which will cost thousands. I am not even sure if the current problem is related to the previous failure of the left door. If that had been replaced out of (extended) warranty it would have cost > $800 i was told. So in just under 6 years I have had 3 major failures and multiple smaller issues with quality of interior plastics. So no, LG is definitely NOT a better option than the SAMSUNG. If the tech says the issue is the same door again I will escalate a complaint with the ombudsman as a $3400 fridge should last longer than 6 years without multiple repairs. No wonder most retailers don't offer extended warranties past 5 years for these fridges. LG, what are you doing ????..

Andrei C
Andrei C   

The issue is that with the fridge not recongnising the doors being closed, it won't make ice and the ice/water dispenser doesn't work.

PhillR
PhillR8 posts
  GF-5D712BSL

Best Fridge Ever – We have 2 great fridges in our house this lg fridge GF -5D712BSL and a Fisher and Paylkel RX 628DX1 both fridges we bought for different purposes and both have different uses , we love both but constantly notice food stays fresher and drinks colder in The LG although they are set to the same temperatures , we have had the LG fir 1 yr and the the… Read more

FP for 2 now

The ice dispenser both cubed and crushed get a daily work out too great fridge and recommend it

Kylie P
Kylie PNSW25 posts
  Verified GF-5D712BSL

VERY Happy with this fridge but it does have a few quirks to get used to – Pros: great space for big items AWESOME lights, great space for big items LOVE the cold filtered water and instant ice Freezer section is great with drawers and side storage Door in the door is handy Cons: Not much room for tall items Inside the door storage only accomodates skinny items so I am now having to buy small bottles of soy… Read more

sauce for example

Cheese section doesn't hold much

No auto close on the door in a door

You HAVE to have the cold water pipe plumbed in by an authorised plumber (expensive), or they "say" you void any warranty and it is not part of "installation"

The black stainless steel shows fingerprints all over it even though lighting in the shop indicated that wouldn't be a problem so beware bedcause that annoys the heck out of me.

Justine
JustineSouth Australia26 posts
  GF-5D712BSL

Great addition to kitchen – Nice and cold, easy to use. Black stainless looks amazeballs. French doors make it easy to put big itmems in. Would like fruit and veg bins to be bigger but overall we think its great, we had a samsung 910l soda stream fridge but couldnt fit it into new house. This one is same depth as most fridges.  Show details

cindy
cindy8 posts
  GF-5D712BSL

Freezing food in the fridge – I purchased this fridge just over a year ago, and already had the service guys out twice, due to the fact that it keeps building up ice behind the crisper draws, and freezing food in the crisper draw and bottom shelf, even when I adjust the temperature it still does this. Just had it fixed for the second time last week and it is starting to build up with ice again.  Show details

Glenn
Glenn2 posts
  GF-5D712BSL

Wonderful perfect! – We love it. The color, the 4 doors, the small door to get to our milk and butter every morning, couldn’t be happier our first ice maker built in amazing and the crush option is fantastic, the delivery easy the plumber installation fast, everything works very well no problems at all so glad we chose this fridge, our first up grade in 18 years we love it and you will too don’t hesitate you will love it !  Show details

WayneJ
WayneJ
  GF-5D712BSL

Great Quality Fridge – After considerable research my wife and I decided on an LG Black Stainless Steel 4 door Fridge. We could not be happier with it. Very impressed with the quality of manufacture and the configurations in shelving and the Ice maker simply doesn't give up. Had an initial problem with the seal on the smaller drinks door but after contacting LG… Read more

Service I had a technician onsite the following day and the matter was sorted. Great service. Tech was genuinely interested in my satisfaction with the fridge.

Love the 3 options of Chilled Water, Ice Cubes and Shaved Ice but would only like if possible that the default mode be water as I often forget I've left it on Ice and spill cubes over the floor. eg. If ice cubes are chosen it defaults back to water mode after a certain amount of time.

Also impressed with how quiet it is and the ease of cleaning with a microfibre cloth.

Would definately consider other LG product in future.

Wayne Johnston

Shayne
Shayne3 posts
  GF-5D712BSL

Get the black stainless – Get the black stainless as it looks so much more classy and presentable than the light colour! The fridge has so much space, I am in awe of the space and the way some of the shelves move and adjust! The easy access door is used so much by us as its convenient to access to get milk for coffee or bubs bottles. It's very quiet to run I never hear… Read more

it, occassionally I might hear some ice dump out but rarely hear it! The freezer set up is convenient to see what you have

Sewsister
Sewsister
  Verified GF-5D712BSL

It is not black stainless steel it is a thin coat of colour that does not last – I purchased this fridge for its function and appearance. I was assured the colour was extremely durable as it was black stainless steel. Six months in and the actual stainless steel is showing through the back where the thin film of colour is coming off. This is a household of three adults so the care with the fridge is high but the quality is… Read more

low. This was a huge and costly mistake I should have gone straight stainless steel. I have contacted the company and there response is basically to bad. Do not buy this model in black.

Jodagal
Jodagal11 posts
  GF-5D712BSL

Wide shelves and sneaking half door – Wanted to replace ablack Kleenmaid French door fridge no longer available so got the black stainless. Looks gorgeous when clean but won't lie.... finger marks show but easy to clean up. Polished surface so fine scratch alreafy from something on my cloth when wiping it over. Love the wide shelves and half door for milks and frequent use stuff.… Read more

Not much height inside fridge though...half of one side can slide back which is enough for us but a big family??

Freezer drawers are great...Very spacious and easy access to all shelves. Good size door slots too. Runs quiet. Quick ice production and holds a large about to cater for busy hot days. Lights on control panel are bright.... discovered when I tried to sleep on lounge one night and had to cover the panel. Very happy with this fridge and stand out feature is definitely the sneaky door.

Thirsty
Thirsty
  GF-5D712BSL

Not 100 percent happy – We had an lg fridge /freezer for 16 years no problems ever ,it is still working perfectly and dispensed cold water continuously . This one doesn't dispense cold water after first glass we live in hot area and the main reason for getting this was the water I'm finding it hard keeping it pristine ,continuously wiping prints off , any hints ? … Read more

The left door does slam and we have to check that the fifth door shuts properly ,I think the latch might become a problem

I do love the easy access of all areas ,especially the drawers in the freezer

I love the wide shelves in the fridge ,easier to access and place big items ,not enough areas for bottles and rediculous space for cheeses and cold meats

Yet to find a good volume for fruit and veg

K le
K le3 posts
  Verified GF-5D712BSL

Great – Very good. Looking great. I love to door. Small door side is very convenience. It has alot of room to store the room. Freezer under neat. We bought this for our new house. It has 10 yrs warranty. Water & ice are excellent. I will buy another one for another house soon  Show details

French Door Fridges / Refrigerators

Find out how LG GF-5D712BSL (Black Stainless Steel) compares to other French Door Fridges / Refrigerators

Know better, choose better.

Compare all
John Enza
John Enza6 posts
  GF-5D712BSL

Fridge – Great fridge it looks stunning and water /ice machine is great and I’m very happy black stainless steel look and also the top French door are great for fitting large tray Geat fridge it looks stunning and water/ ice machine is great and I’m very happy black stainless steel look  Show details

Happy shopper
Happy shopper6 posts
  GF-5D712BSL

Fridge well worth the price – Hi all, my opinion on this model is that it's bloody awesome ha ha ha. Roomy, chills amazingly, freezes even better. Keeps food lasting longer I've noticed ever since I purchased it. Apples and oranges, veggies etc last week's with blemish to them. Saves you throwing out UN eating foods and saves you space by its wide door shelves. Extra room means extra drinks to add :)  Show details

Grant
Grant8 posts
  GF-5D712BSL

No complaints at all – Fridge and freezer seem to keep the required temperatures well. We haven't needed to altered the setting from factory. The unit is quiet except when dumping ice which is to be expected. Cold water is a bit slow to fill but about how I expect after seeing the diameter of the water supply tube. The alignment of one fridge door was out but… Read more

easily adjusted as per the instructions with the supplied spanners. We removed one left hand half shelf to give more tall bottles storage that works well for us. There is no egg holder as per every other fridge I have seen. Looking at the instruction book, they suggest using the bottom of fridge storage compartments with glass lids. I actually like the eggs stored here as there is no possibility of breakage and easy to see how many eggs are left. Love the door in door feature (one of the selling features we used to decide) Overall very happy with our choice.

LXE
LXE
  GF-5D712BSL

Black stainless rubs off! – We got this fridge because we were worried about fingerprints as the stainless model was always a mess when we looked at it in the shops. After less than one year the black stainless finish started rubbing off on the edges. Food always freezes in one of our crisper drawers and the crushed ice spills out everywhere- not into the cup so we can’t… Read more

use it.

I miss having a meat drawer but not many of the modern designs have them.

It took ages for me to get used to the weight of the door with the panel door - which is the only place for storage of large bottles (behind it).

Ilya Liss
Ilya LissQLD24 posts
  Verified GF-5D712BSL

This fridge is a good one – The main thing in this LG Fridge is a small additional door. We use it all the time, if you need to get a souse or a drink you don't need to open the big doors all the time. Ice maker is cool, it has three options: cold water, crushed ice or ice cubes. It has larger freezer than some other models. I had three different fridges in my life. I can say for now this is the best one I ever had.  Show details

Bal D
Bal DNSW58 posts
  GF-5D712BSL

Black Stainless gets comments from EVERY visitor – There's nothing better than a stylish fridge. Except a stylish fridge that is also spacious, and that's the LG French Door in spades. We ALWAYS get comments about this fridge, and the finish is not so much black at all but a very dark glossy grey. It does everything you expect from a fridge with miles of space abounds, but we more bought it for… Read more

the look. Haven't had an issue (thankfully) as LG service leaves a lot to be desired I've come to hear.

Umi
Umi8 posts
  GF-5D712BSL

Good but cannot stick magnets – I like it very much apart from the fact that it's face is not magnetic and unable to stick magnets. It's a huge downside to this fridge. On the other hand very spacious and easy to keep organised. Freezer has lots of space too. Door in door feature is also handy for easy access. I can recommend this fridge.  Show details

Shayne
Shayne4 posts
  GF-5D712BSL

Would recommend – My wife picked this fridge and I was a little bit hesitant at first however I am now converted. How convenient is it yo have cold water and ice on tap, its such a luxury and I dont think I can go back to manually filling it up. This fridge is good on the power bill and is quite the eye drawer of the kitchen  Show details

MELISSA T
MELISSA T8 posts
  GF-5D712BSL

Best fridge I have owned – Love the plumed ice and water, i always struggled refilling the water and ice and would always end up with none and now I dont give it a second thought!! The crushed ice is by far my favourite feature, such luxury. The fridge is so easy to clean, you can see everything in the frigde easily with the way the shelving is. Its quiet to run and its very pleasing to the eye with the modern design. Im inlove with this fridge  Show details

RK74
RK74QLD32 posts
  GF-5D712BSL

LG support is hopeless! – The fridge lasted 6 weeks before it leaked water over our timber floors damaging them, repaired and dame thing two weeks later. LG technician stated he couldn't repair it...but LG sent him back anyway to try...still waiting for some direct contact from LG on repairing our floors...their recommendation was pay the excess and claim it on your… Read more

insurance...perhaps LG should learn Australian consumer law...will never buy LG again...technician advises there is no fix and he has encountered a few fridges with the same issue...recall time LG???

Rowdyman
RowdymanWA8 posts
  GF-5D712BSL

Looks fantastic and is very quiet – Looks fantastic and is very quiet, great technology on the fresh food storage and door in door access to your drinks. We also enjoy the plumbed in cold water and ice dispenser with inline filter. Great layout with the French Door configuration saves bending down to get to the vegetable crispers.  Show details

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.