LG 708L French Door GF-D708MBSL (Matte Black Stainless)

So disappointed in LG - promotional cashback not honoured!!! – I purchased this fridge during a promotional period where I was to receive a $450 cashback - the fridge was for a new build and thanks to terrible builders our move in date was delayed, and we could not collect the fridge from the Harvey Norman warehouse until the house was completed. I called and emailed the LG Promotions team to advise them of this predicament (during the promotional claim period!) and was assured that once the fridge was collected (and the serial number obtained) I could email them and the cashback would be honoured. I did just this and was told as my claim was not submitted during the required period that I would not be entitled to the cashback!

I paid for the appliance during the promotional period, I attempted to make a claim during the promotional period but without the serial number the claim was suspended, and now that I have finally been able to collect the fridge and provide the serial number LG Promotions have said the claim is now void.

We were tossing up between the Samsung and the LG and the deciding factor was the cashback....I regret my decision and have been floored by the LG Promotions team not honouring the claim. Particularly uncompassionate too given the whole global pandemic thing, when financially that cashback would have greatly helped our family of 5 fill that darn fridge with some groceries.

For a company that I respected, I must say how bitterly disappointed and surprised I am by their attitude towards this. I won't be buying any LG products in future.

Great fridge – This fridge is perfect for our family of 4. It maintains temperature well, has ice (cubes or crushed) at the ready as well as cold water. It’s a great size for all those foods that the kids need at the ready. The seperate door for quick access to drinks makes this fridge a stand out.