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Great fridge but dents very easily
Great fridge had it for 2 weeks but disappointed we already have dents it’s in an open space. Our last stainless steel fridge we had for 13 years in same position and didn’t get a dent till last couple of years clearly the materials are very poor as we have no idea how it has become dented in such a short time
Purchased in March 2020 for $2,860.00.
I purchased the french door fridge late last year however it was delivered and installed just prior to Christmas 2019. The fruit and vegetable drawers were creating ice and freezing all my produce from the beginning. Tried some simple trouble shooting steps which didn’t work so I decided to call LG. They sent someone around a week later and advised it was a manufacturer fault which needed a part to repair the fridge. When I called them back and requested a replacement fridge as this should not have happened to a brand new fridge. They refused, considering the amount you pay for this item I would not expect a fault from day 1. Very disappointed would not buy an LG product again.
Cheap quality skins on fridge with a huge price tag
The main problem is the rust and discolouration of the fridge doors. A $4800.00 fridge that looks like it comes from the dump. No help from LG at all because it is a cosmetic fault. They were/are not interested in the slightest. We have had function faults (ice/water dispenser) rectified after an almost endless process. We will never buy another LG product on the strength of the horrid attitude in this instance. Their True Colours have shone brightly. We would not recommend LG to anyone.
Don’t buy this fridge if you live in the country.
Wish we had never brought this fridge and unfortunately we have three on the farm for our three families. It freezes the vegetables in the crisper so we are having to throw out vegetables all the time. Sadly this is a known problem with this fridge which we were not aware of when we purchased. LG have been giving us the run around for months and I was even told that by them that I should not have brought a fridge if there was no service centre nearby. There is a repairman 70 kms away but not a registered LG repairman. To take 3 fringes back to Perth to have repaired would be a nightmare. I have had enough and am in the process of contacting consumer affairs. Will never purchase anything LG again.
Looks great, that's it!
First 4 months we lost so much fresh fruit and veg as it kept freezing in the crisper. Followed 3 lots of instructions from LG before they finally agreed to call repairman - found out it is a common problem and fixed by installing an extra part. Thought storage would be great, but sadly its terrible. Shelving inflexible, cannot store a tall bottle of sauce let alone a wine bottle unless you push back the retractable shelf. Crisper drawers only extend half way out so very awkward and limiting to use. Left door way too heavy, hard to open and it bangs closed heavily. Freezer drawers do not offer great access either. All in all, extremely disappointed and definitely would not recommend.
- GF-L708PL (Brushed Steel)
- Verified purchase
Sleekly and well though of designed fridge that I fell in love when I saw its in-door Ice/Water dispenser system and literally changed our decision from buying a similar Samsung fridge to this. One of the biggest problems with fridges that dispense Ice/Water is that the dispenser compartment takes a lot of space and makes one side of the fridge door unusable. In this fridge however, LG placed the whole Ice Machine inside the door giving you back the door space you always need a lot.
The fact that there is no dedicated space for storing eggs is ...
Great Fridge, Plugged it in and it works.
Having bought the Samsung 719L opponent, I wish we just bought this one first.
~ Freezer handles are rebated vertical, so debris can fall in it.
~ Doors are so heavy.
~ Angle of the fridge cannot be visually vertical when actual level.
~ Veggies Froze on first use.
~ Only has one front roller wheel, this is an issue and it has gouged marks on our timber floor - 2 wheels would overcome this.
~ Lock Button only locks the settings not the Water and Ice (really????....).
~ No Door alarm Hushing....
Purchased in October 2019 for $3,298.00.
Avoid at all costs
I purchased the fridge in May this year and have had nothing but problems the fridge is a great looking fridge and has been a wow factor with all my friends and family. But unfortunately there has been alot if issues with it the first was that it arrived with a chip on the door then the fridge compartment draws was freezing all the fruit and vegetables. The water was not cooling and the ice maker has a foul tasting taste when it dissolves in the drink. We contacted LG a technician was sent and the freezing situation was rectified for only a w...eek and started to do it again and they sent out another technician and they changed something else in the fridge this time we not only had freezing draws in the fridge the whole fridge has turned into a freezer and freezing every thing the ice still tasting foul mould tasting. So not happy that I have been turned into a LG guinea pig and not getting customer service and obviously needs to be replaced and they are not doing it so avoid this fridge and company at all costs.
Purchased in May 2019 for $5,000.00.
Great fridge! Complaint free!
I love this fridge. It's got a very convenient, well thought of design. I absolutely love the 'extra space' compartments and love the retractable shelf which is very convenient when you have tall carafes to store.
Crisper drawers freeze food
Reading reviews on this and other sites, there seems to be a common problem with this fridge.
Sadly any fruit and vegetables freeze in the “Big Fresh Zone” drawers and a week after turning the fridge on, there is a frost build up behind these drawers.
LG denied that there’s a common problem, but they are sending a technician, so let’s see.
4 door French Refrigerator section Freezes soft foods at the highest temperature setting
LG Fridge GFL708PL. At the highest 6 degree setting soft foods in the crispers and main sections of the fridge on both sides freeze so we're throwing out most fruit/vegetables even after buying special mats to improve airflow in the vegetable crispers. Eggs also freeze inside a special container we bought (the fridge doesn't have a spot for eggs). This thermostat fault appears to be common to this design. Waiting for a service call back in hope of a solution. The left side door also lams shut which is annoying and risks damage to contents, which other reviewers also note. Avoid this one.
- GF-V708 (InstaView, Door-In-Door)
- Verified purchase
The perfect fridge freezer
I totally love the design of this fridge freezer it is the most practical fridge I've ever had, it just works perfectly for us. Things are clearly visible so nothing gets left at the back turning furry! Love the door in door to for just grabbing a drink. Its also a very good looking fridge. Ice dispenser is very neat and compact so not taking up a large chunk of the fridge or freezer
As mentioned by others is does run cold, but I have it on the highest setting and salad is now cold not frozen. For me I couldn't be happier
- GF-V708MBSL (Matte Black Stainless Steel)
- Verified purchase
Love our new fridge! Stylish and functional!
We have been using our new fridge for 5 weeks now. We love it. The door in door feature is really handy for our family of 7 and I can only assume the energy bill will also show a decrease as we're not having to open the full fridge completely to get to those regular use items like milk, juice, margarine and sauces etc. It was really easy to hook up to the water connection and the ice maker made our first lot of ice an hour or so after being turned on which we were amazed by. We've had no ice clogs and absolutely no problems with this fridge. It looks fantastic in our new kitchen.
- GF-L708PL (Brushed Steel)
- Verified purchase
Underwhelming and not what I expected from LG
I've had this fridge for just under a month now and am totally disappointed in it. The fridge has a ridiculously large lean to the rear which causes the doors to violently slam shut. It is so far off plumb its not funny. With any bottles or other items in the storage compartments in the doors it is even worse - especially on the left hand side where the ice maker resides which makes me wonder how long the ice maker will actually last.
This excessive lean is caused by an oversize white roller wheel under the unit which is centred and towards t...he front. The entire fridge balances on this wheel and the front feet on either side do not even touch the ground. To level the fridge and give it stability you have to wind the feet down which makes it lean back even further. The front roller can not be adjusted. Further adding to my frustration is the uneven levelling of all the individual doors - they just don't line up, even after I have adjusted them the maximum amount as per the instructions in the user manual - and yes the fridge cabinet has been levelled. They have reached maximum adjustment and still the doors do not line up. Every time I look at the fridge it is a constant disappointing reminder of the poor build quality, and when I hear those doors slam shut violently, I cringe. With the fridge temp set at 4 degrees Celsius, the sliding vegetable and fruit drawers freeze fruit and veg with high moisture content towards the rear of these drawers. We have had to throw out a bunch of tomato's, zucchini, etc. I placed a wireless thermometer in the rear of the drawers and it gets down to as low as minus 3 at the back of those crispers, and the shallow small item storage containers at the front of the fridge also are at or just below zero as well. I now put cans of beer in the back of the fruit and veg drawers to stop the freezing. I cant raise the temperature, because the rest of the fridge areas are at 4 degrees , as measured by the wireless thermometer ! The WiFi functionality is pretty basic, only being able to set the temperature of the fridge and freezer and turn on or off the quick freeze functionality. The fridge does not show you the actual temperature of the fridge or freezer, just what is set. Not acceptable in a new fridge in 2019. The fridge does not come with an egg storage container either. The material on the fridge doors is very thin and dents very easily. There is already several small dents in the freezer doors.
Great fridge with some minor issues
This is a great fridge with a massive freezer and plenty of space. There are a few minor issues that may drive some people nuts.
1. The left door slams if your not careful due to the ice and water maker in that door
2. You can’t open the right crisper draw without opening both doors.
3. The water filters are $50 each. You can not have a filter if this is too expensive.
4. It dints easily if have have kids who run their toys etc into it. Ours way dinted by the delivery driver but cause it was on the side we didn’t bother getting it looked at....
Instaview is a nice 'gimmic' that you will never use at home.
I loved the look of this fridge at the retailers, liked the extra room inside due to the ice maker etc. all being mounted in the door unlike the Samsung that houses it in the fridge space. Loved the gimmic of the Instaview door ... but since the novelty wore off, I never use it.
The door in door is a brilliant idea & the light coming on when you open the outer door is a great feature. I find the fridge section not as roomy inside as I was expecting & think the bigger 910 litre version would have been better choice for my needs. The freezer se...ction is great with a combination of door shelves & slide out small drawers ... a much better idea than one huge door on the front & BIG bin type drawers that are too heavy when filled. So AAA+++ for the freezer section design. I have been having problems with vegetables & salad freezing in the vegetable crispers. I have adjusted the fridge / freezer temperature to +3 / -20 & still have frozen lettuces. I was expecting there to be some cold air grille / diverters that I could adjust the flow of cold air into the crisper but there is NOTHING about it in the 'Owners Manual' which is a disgrace for a $4500 refrigerator ! :-(
Dints and scratches very easy
We update to this model from a Samsung side by side and we are very disappointed buy how easy the door panels dint and scratch. I would suggest it’s not a very thick panel. We had our Samsung for 9 years with not 1 dint. We have had this for 6 months and has at least 4 dints already. Another let down is there is no water tank inside fridge to chill water like our Samsung has so you need to add ice to every drink or it’s warm being straight from tap. If you want to open right chill drawer you need to open both doors as it hits on left door flap. I have tried to sell this fridge at a discounted price as it’s driving me crazy.
Purchased in December 2018.
Nice fridge BUT ...
We purchased this fridge as we have had LG fridges for the past 20 years and consider them still to be a great choice. Our new fridge was delivered with a faulty/broken wheel that meant it could not sit level. So they had to order us a new one which we received a week later. This one could not be levelled and the more they tried the more the doors were out of alignment. One of the doors jutted out so we were told that it would have to be replaced and it would take a month to get a new door. A month later they turned up with a new door but ...decided that the new door would not fix the problem and again tried adjusting it and the more they adjusted it the more out of alignment the doors would get. Again they decided to send up a new fridge. A week later (2 days ago) we received our new fridge. The doors are perfect but the fridge leans to the right but when they started to try and straighten it the doors again would go out of alignment. So we told them to leave it alone and we are going to put up with a fridge that slightly leans to the right. Don't know what we will do if we ever move house. We bought the Mat Black model and it shows every fingerprint BUT we love our new fridge and LG/The Good Guys have been good replacing it but we have wasted so much $ food with having the fridge replaced so many times and just hope that its all been worth it. And the mat black looks sooo good in our all white kitchen.
- GF-L708PL (Brushed Steel)
- Verified purchase
This is really good, I am glad i did upgrade my old fridge.
It maintains the fridge temperature very well and all the foods especially the vegetables and green leafs are remaining very fresh.
I really like the two doors in the freezer and I can store the non-veg & veg separately and penty of storage. I like the doors without handle and it is easy to open!!!
Does the job
The fridge is user friendly in terms of setting the temperatures, installing the filer and connecting the water was easy (if you already have the plumbing connection).
The only down side is that the left side fridge door is much heavier than the right because of the water and ice dispensers and tends to slam shut.
Otherwise a good looking fridge / freezer, loved the brushed steel too as marks are less evident.
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Questions & Answers
I have this fridge for almost a week already as a replacement of Samsung 725L 3doors. But I dislike the left door where it felt heavy and slam shut. Receiving the link to align the door from the LG chat representative and it still not working. The door slam shut is loud to me. I don’t have the problem with my other fridge. Could anyone please let me know how did you rectify the problem. Very much appreciate for your all input.
Has anyone been advised on how to turn up the temp in the crisper?
We lost a lot of vegetables freezing in crisper. Got runaround from LG for weeks before a repairman was brought in. Apparently it's a common problem and quickly fixed by adding a part. The space between freezer and crispers is open, allowing cold air to enter uncontrolled. Adding a flap fixed the problem.
Gf-L708pl - can the water temperature be changed?, at the moment it is as warm as tap water!
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