LG TD-C902H

A Waste of nearly $2k !!! – Was good for the first couple of years, then like everyone else complaining, takes literally hours and hours to dry, needed a new motor after 4 years, now stops to say water full, when it isn't. After 6 years, we have Had enough, just got a Samsung heat pump dryer, takes 45 minutes, as opposed to 4 hours with the LG dryer. DON'T BUY LG, the service department does not care. Show details

Poor Quality – I have had my dryer for 7 months with minimal use and it stopped being able to tumble. The service repair man told me the motor had burnt out, which with our extended warranty should come under a major failure and therefore under consumer law should have been replaced. The service repair man said he would be back to collect the dryer once I had… Read more

removed it out of the laundry and it was by the front door for collection. Two and a bit weeks later it was repaired in our front yard and all they did was replace the capacitor, which we new was useless and a quick fix. It is now 4 weeks on and has failed again and could have burnt the house down. The dryer still being under new warranty and less than 12 months old we feel it should have been replaced. LG Australia give very poor after sales service, are rude and look for the cheapest fix rather than doing the right thing by there customer. We asked for a copy of the repair paperwork and where told as we did not pay for the repairs we would not be getting a copy. Well hang on a minute how do you keep track of what was replaced and when for your warranty. We are now waiting for another service assessment and so it begins again. Buyer beware!!!!!

Energy efficient, saved my laundry from mould – Ive had this for about a year and so far this is worth every cent and I am in love. Prior to this model, I had a normal dryer - and the hot moist air was constantly causing mould in my laundry. So I looked into another type and found this. It looks beautiful, collects all the water that would normally be pumped into the air into a container that… Read more

I empty (there is also a hose you can connect to the dryer and place out a window or something). There is no more moisture in the air or mould! I have a normal laundry again. The unit itself it whisper quite - and I even sleep when its going. I could never do this with other units. Theres heaps of added functions; like a rack to dry shoes or other things on, automatic turning off when load done, and you can control it by your smart phone (never used it, really don't understand the point!). The energy efficiency is amazing and at 9 star energy rating this product will pay for its self over a few years in saved energy bills. Its a bit bigger than most unit so not sure it would suit an apartment or small laundry. I paid about 2.4 k I think.....

For those who whinge – We replaced a Bosch condenser dryer for this and never look back. Big blankets and doona came out dry and crisp. It looks modern and feel modern. We love the led light. Most importantly it’s big! For those who whinge about this dryer may I ask what dryer have u tried? Do u know how to use it correctly? I bet those who whinge about this dryer… Read more

will whinge about any dryer. Go get yourself a Miele or any flashy brand u think will be better and I bet u will whinge as well.

Great dryer – I purchased this dryer in early June 2018. I love how the water is collected in a reservoir so no more wet rooms. I have been using for days due to a week of wet weather and so far it's holding up really well. No issues and it dries the clothes really well. We have an Lg top loader washing machine and it's never missed a beat in 5 years. So far very happy with my purchase and it has 9 star energy rating and was number 1 when tested by choice.  Show details

Lasted 3 Years no warranty ! – Had this dryer only 3 years, nearly $3,000 to buy, take ages to dry a load, now has a bearing noise in the motor and LG don't want to know about it. My LG 70 inch LED tv lasted less than 3 years, again out of warranty, avoid LG appliances at all cost.  Show details

Don't buy LG!! – This dryer was amazing until it started faulting at just 11 months old. The local warranty agent have been amazing in trying to fix the dryer but are limited by LGs complete lack of communication and their 0% care factor. It has been nearly 8 weeks since I called LG support and I am no closer to having this expensive dryer fixed. Any attempt to contact LG support is a complete waste time. Don't buy any LG products!!  Show details

Very economical dryer – This dryer is an excellent machine. It’s use of heat pump technology along with my ability to set a start time while my solar panels are most likely to be at their peak allows me to dry clothes at next to no cost. There are multiple functions that make this machine versatile as well as cost effective.  Show details

Good except for water container “full” issue – The dryer does a good job of drying and I have no complaints there. However, after just 12 months it started with setting off the “empty water/clean lint” alert during every drying cycle- despite the fact that I have meticulously cleaned the lint filter and emptied the water after every dry cycle all year. Eventually LG sent out a technician who… Read more

spent 5 hours pulling the machine apart to clean lint which the water had dumped at the bottom of the machine, under the pump. This fixed the issue. However, I asked if this is something we can clean ourselves and the technician said “no” because the whole machine needs to be dismantled to reach the spot and it doesn’t matter how clean we keep everything else. In effect, at least once a year, we will need a technician to come and dismantle the dryer to clean under the pump (at a cost of $130 each time). What a terrible design that is!!!

DON'T BUY IT - TOTAL WASTE OF MONEY – Really wish I saw these reviews BEFORE I brought this model. Not only does it take 4-5 hours to dry sheets if im lucky \ (which really doesn't save power in the long run due to how long it takes to dry stuff) but now it has a horrible squeak which I will be dealing with the warranty people with on Monday. DO NOT BUY!!  Show details

Life savier! – I love t so much i dont understand why it has so many negative reviews. Iwas a little hesitant before purchasing after reading so many negative teviews but thought i will give it ago as i never had any problems with this particular brand. And of course i love it so much now! It works perfectly for us. Never too noisy and saves heaps of my time. You definitely need one if you have a little ine during winter. I highly recommend!  Show details

Lots of cleaning required – Chose LG over other brand name dryers due to a cash back promotion and am happy with the decision. This dryer is easy to use and operates quietly with many modes for different types of fabric. Love that I can choose for clothes to be cupboard dry or not. A fair bit of maintenance required cleaning out the lint filter and emptying the water tank but a great product for the price.  Show details

Worst dryer on earth – This dryer is horrendous. Takes hours to dry anything. Towels up to 4 hours. Sheets forget it. The machine spins them into a ball so they don’t dry unless you constantly pull them out. Shake them open and return to dryer. I have to do this every ten minutes. It’s slow. And useless. I bought it bc I thought it would be good to save energy bill. But… Read more

I’m spending more bc it takes so long to dry ANYTHING. And everything comes out so crumpled. My old cheaper one was quick dried clothes well so often if I got them out immediately I wouldn’t need to iron them. This is rubbish. It’s brand new and already I want to get rid of it. I’ll never buy another LG product. Go for a cheap 2 star rated dryer and you’ll probably really happy.

Worst dryer I ever had. Worst decision I ever made – Clothes come out looking like they have been through an old fashioned wringer and often tangled. Broke down within warranty time and LG along with Good Guys (concierge program - waste of time and money) are “making a decison”. Unsure what that means but we’ve been without s dryer for 4 weeks while they decide what to do with this useless lemon. Don’t buy this dryer. Don’t buy LG and don’t buy through Good Guys.  Show details

I like it, but the auto time settings are bad – Our laundry has bad ventilation, so we bought this dryer to stop the problem of steaming out the room. It works well - no more wet laundry! It's relatively quiet too, but it takes a long time to dry everything (much longer than our previous dryer did - maybe an hour longer?). It's easy to remove lint from, and emptying the water collection tray is… Read more

effortless.

I don't mind the longer time frame, but my problem with this dryer is if I use the auto settings (cotton, bulky item, mixed fabric, etc), I pretty much have to run everything twice for the clothes to be dry. I'm not sure if the fixed time they've set for these settings are completely inaccurate, or if the auto-detection isn't way off....but it's really annoying to open the dryer and have everything still quite damp. I would have much preferred the more simple "warm, low" and set the time myself, than the fancy settings that don't work.

Good Unit - no issue with bulky items – We were worried after buying this dryer & the bad reviews on drying sheets. Took the advice of another review & read the instructions. We have had no issues with sheets using the ‘bulky item’ setting. Yes it’s a slower dryer & yes the items seem damp when removed but those things aren’t a problem if you were advised correctly at purchase. We… Read more

wanted the energy saving as our first priority.

If you want a ‘crisp’ dry & faster dryer then stick to the standard less efficient & cheaper dryers.

huge convenience – When i read some reviews in here i thought Gee maybe i should reconsider. But i tell you know READ the manual and it will deliver. It is quiet. Well designed and efficient. You can dry loads after loads if you choose the right setting. I plumbed it to the sink so no maintenance for water at all. You need to clean the filter which is normal. But… Read more

it works like a dream. As i said you need to choose the right options for it which can be more difficult for an average iq. but if you get it right it will work perfectly.

A little slow, but does the job – I bought this dryer to stack on top of my LG washer, and have had no issues so far. Sheets & towels twisted into a tight, wet ball the first time I dried them (using the 'Cotton' cycle), but when using the 'Bulky Items' cycle the machine reverses every few minutes to avoid tangling. Haven't had a problem since - the machine is pretty slow to run… Read more

on Eco mode, but everything comes out completely dry at the end of the cycle.

Hopefully this machine lasts a long time & I avoid the sensor issues others have experienced.

Doesnt dry sheets properly and slow – I would return this dryer if I could. It is by far the worst dryer I have ever owned. The sheets don't dry properly mad end up in a wrinkled ball of a mess. It takes hours to dry even the basic of loads. The true steam makes them far too wet compared to other models I have used. I would avoid this machine and save your money.  Show details

3 hours drying and twists large items – Have machine for two weeks.Takes over three hours to dry 3-6 kg of clothes in a 9 kg dryer. Soon as you put items larger than a T-shirt in the dryer it twists into a ball and only dries the outside. That means towels and shirts, sheets won't dry and get twisted and wrecked. LG would not return my money and suggested I open the machine every 10… Read more

minutes and rearrange the clothing!very poor service. Thank goodness Harvey Norman have offered to exchange Drive for another model.

Frustrating and slow! – I've had this dryer for 15 months now after purchasing it as part of a pigeon pair, and it drives me up the wall. From a base functionality perspective it dries stuff... albeit at a much slower pace than you'd expect from a new whizz bang piece of appliance kit. My ancient F&P dryer which the LG replaced, did a much better job. The beef I… Read more

have with the machine that makes me want to push it off a high cliff, is the ambiguous and completely inflexible settings. For example, if you want to dry sheets and not have them end up in a wet ball, you choose 'Bulk Items' - the problem is, this setting is preset at 2hrs... and can't be changed. So if you've only got two single sheets, you have to remember to stop the machine after 1.5hrs or they come out crispy fried. Similarly, drying a bulky king size duvet cover which needs at least 3hrs, requires a restart after 2hrs and then stopping again manually after an hour unless you want to completely overcook the damned thing.

Another setting issue - there's nowhere in the instructions to inform you what heat each of the individual settings is at. So I've got a new velvet quilt cover which can only be nuked on low heat in a tumble drier as per the label. 'Low heat', what setting is low heat? Delicates? Sports Wear? How hot is the 'Warm Air' setting?? If you take a punt and assume 'Delicates' might be low heat, the preset time for that one is locked in at 45mins?!! Too bad if you only had a couple of smalls which needed 20 mins.

Basically nothing in the drier settings table corresponds to the instructions you get off a fabric label. I'm going to sell it and getting a non-matchy matchy drier. Too bad if they look different, I don't want to deal with this badly designed piece of crap any longer.

Most expensive piece of crap I have ever bought – News flash. It's a dryer that doesn't dry. Try putting sheets in this. 5 hours later a ball of wet linen. Totallly useless dryer. Don't waste your time thinking you are helping the environment or going to save electricity. It's a useless dryer. And ridiculously expensive. Hate it. Hate it.  Show details

Poor quality Laundry Dryer that isn't capable to dry bed sheets – We bought this unit last year and are very disappointed with it's performance. Running a B&B we regularly have heaps of bed sheets to wash and dry but haven't been able to use this machine for bed sheets. To prove this claim, here are 2 videos showing the result after 3 hours drying: https://youtu.be/EKTIPOMZBUY https://youtu.be/1rTPsk1pLXw  Show details

Great, except for sheets – I was surprised that the drum does not auto reverse as this is the only way to dry sheets without tangling into a ball. Before I considered returning the dryer I decided to contact all manufacturers of heat pump dryers that are priced under $2,000 and none of them have auto reverse, I asked them why and I wasn't able to get an answer other than… Read more

"that is the way it is designed". I was even told by Bosch that sheets not drying and tangling into a ball is not considered a fault. Other than the sheets not drying I love the dryer. I do not have any of the problems that other reviewers have complained about. The sensor works perfectly no matter what I put in there, e.g, a mixed load with heavy and light items, a large load or a small load. It dries to perfection every time and very quickly.

saves power but doesn't dry sheets – We've owned one for eighteen months and use it nearly every day. The lower electricity bill was significant, about $200 per quarter saving. But it rolls sheets and blankets into a ball and they stay wet inside. Our previous dryer was only sub-$500 but it reversed direction every now and again so didnt tangle the sheets. If you put your sheets in… Read more

the old machine as you head for the airport you could come back in a week and they were crispy dry. With this new LG you come back and they are mouldy. Not good, especially for $1800

I'm sold on the idea of heat pump drier but should have spent the extra on a Miele

LG dryer TD-C902H - Stopped working at 4 months – I purchased this dryer about 4 months ago and use it once a week, sometimes twice a week. So approximately 20 times since purchase and already stopped working. Every 10 minutes my machine would stop and state that I need to empty the condenser (water full) - which isn't possible because it's only been 10 minutes and when I do check, there is no… Read more

water. I've checked and cleaned the lint section and there is no issues.

I've contacted LG to request for a repairer to come out to fix this issue in which the technician had cancelled as he 'attempted to contact me' (which he did not). In my disbelief, I received no cancellations notification (no calls, no emails, no messages, no voice mail) the only reason I found out about the cancellation was because I had to call LG at 9am to query what time the technician will be arriving and was told they weren't. I've made over 6 calls to LG since and apparently they are completely booked out even though I had made arrangements prior for my machine to be repaired today.

The unfortunate thing is, I took off a day to wait around to have my relatively brand new machine repaired. For the price in which I had paid for this machine, you would expect more for what you get. Service and Quality is a major let down. So disappointed LG.

Love this machine – We bought this to replace our old Beko inverter dryer - the LG is hands down the better machine. It has a large drum size capable of taking full queen size winter weight quilt and seems to perform just as effectively when only drying a very small amount (e.g., one bottom sheet). We have it plumbed into the sink so never have to worry about… Read more

emptying the water container. The auto-timer feature is often a bit 'out' and the load finishes about twenty minutes before it's really dry. This doesn't worry me as I've found the same issue with every dryer I've ever used. I'm more than happy to hit the button again and it's never needed a third cycle to ensure everything's dry.

We have it stacked on top of the LG washing machine and both can run concurrently without balance or noise issues. I'm so pleased with this dryer that I recommended it unhesitatingly to other family members, who are also happy with their subsequent purchase.

Don't buy the TD-C902H – The TD- 902H has the same problems as the 901H. Only rotates in one direction tangles sheets into ball which then remain wet unless taken out and manually untangled. We called LG help located in PI who told us that it rotate both ways and if it didn't just unplug and rep lug and problem will be fixed! Just crap of course to get us off the line. As… Read more

brand new will try to get Harvey Norman to replace with a better product. Very disappointed given LG's status as an industry leader.

Sent back after a week – This wasn't a cheap dryer and I was hoping for better performance. I live in an apartment and depend on my dryer. This was taking forever to dry clothes and was rolling sheets into a ball so I was taking it out and unravelling every 10 mins. The dryer doesn't have a reverse action. These have been discontinued but should have been recalled.… Read more

Appliances Online were excellent and let me upgrade to Miele through their partner company Winning Electronics. 100% happy now

Defective Design – This dryer has a defect such that it pauses with a message to empty water container. We have it setup for the water to drain into a sink, so the water container is empty. The pausing continues more and more frequently in the cycle. We cannot use a dryer that we bought 4 months ago because we cannot babysit it. After multiple calls to LG and… Read more

multiple service attempts, including being in the shop for a week, the problem was determined to be lint inside the machine. There is no lint catcher in front of the condenser. We cannot take apart the dryer monthly to clean lint.

LG blames us for not cleaning the lint basket. We do, and after every use.

The service repair company told us that we should have bought a Bosch as it does not have the design flaw. LG refuses to give us a refund. We have filed with the office of fair trading. We just saw the product is now discontinued so LG must have determined there is a design flaw. Yet we are having to fight for a refund.