??!
1 photo
Liberty Financial Car Loans

Liberty Financial Car Loans

4.9 from 27 reviews

Great service. Very helpful

Jacob at liberty was very easy to deal with. He was more than happy to answer any questions I had. He got me a good rate on my loan. I would refer him and liberty to anyone looking for a car loan.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
1 comment
Hi Tom! Thank you for your kind words for Jacob and his services. It's great to see that the loan application was an easy and straight forward process for you without any hassles. We look forward to further positive dealings with you in the future. Kind Regards, The Liberty Team

A Wonderful Experience!!

i am one happy customer!!! i never met with sales rep (Athan) and everything was so easy to get settled, communication was really great! and the overall customer service, from both Athan and Jacob was truly amazing. The interest rate i got on my carloan, no other lender could of done better, especially NOT the major banks.
i am really pleased with my experience and the service i received with Liberty.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateJune 2019
Car ModelKia Cerato
1 comment
Hi Paige, Thank you for considering Liberty as an alternative to the banks. It's great to hear that you've had such a positive experience with two of our Lending Specialists - and of course we trust this level of service will continue! We look forward to more positive dealings with you moving forwards! Kind regards, The Liberty Team

Excellent service

Jacob Bullen was brilliant, he was very helpful. Great communication. Happy with the loan , very satisfied with the rate with the loan. Recommend liberty and Jacob for any future loans

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateMay 2019
Car ModelToyota HiLux MK8.I (2015-Present)
1 comment
Dear Dave, Thank you for sharing your experience with Liberty and in particular Jacob. We are pleased to have helped you get financial and support you from the start to end. Congratulations on settlement. The team here at Liberty hope to see further positive dealings with you in the future. Best Regards, The Liberty Team

Easy Process, Good Deal

Jacob at Liberty was easy to deal with and worked with me to get the deal settled and finalised. They even managed the issue when NAB had not cleared the title of the car

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
Loan Start DateMay 2019
Car ModelToyota HiLux MK8.I (2015-Present)
1 comment
Hi Terry, Thank you for considering Liberty as an alternative to the banks. It's great to hear that you've had such a positive experience and we trust this will continue! Kind regards, The Liberty Team

Fantastic Service and Customer Focus

Jacob provided all of the information i needed in a swift manner. This allowed the process from start to finish to move quickly, reaching settlement very quickly. Awesome customer service!

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateMay 2019
1 comment
Thanks for reaching out to us James. Our Lending Specialists strive to deliver every one of our borrowers a tailored experience and we're thrilled to hear that we were able to assist you with your loan. Thank you for taking the time to share your positive experience. Warm regards, The Liberty Team

Exelent service exelent consultant helpful advise

Mohamed provided me with easy to understand information about the product the process was very simple providing me with a loan to suit my needs I did not loose any time from work during the whole process

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateMay 2019
1 comment
Dear Bruce, Thank you for your excellent feedback. We are delighted Mohamed has met and exceeded your customer service expectations and we congratulate you on settlement. We appreciate you taking the time to fill out the review and look forward to dealing with you in the future. Thank you for choosing Liberty. Kind Regards, The Liberty Team

Awesome customer service!

Timely and professional service. Athan Tsialtis was my Lending Specialist. He kept me up to date throughout the whole application process and followed up a couple of days after my loan had settled to ensure everything went smoothly. The fees and charges on my loan were very low as was the interest rate. I highly recommend this company.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateMay 2019

Exceptional Customer Focus and Easy Transaction

Second time using Liberty! dont waste time with other providers, Mohamed was not only professional but provided quick responses and made the entire process completely hassle free! Low rates and very competitive, Exceptional customer focus and service! Thanks again, I will be recommended to all my colleagues and friends!

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateMay 2019
1 comment
Dear Justin, Thank you for taking the time to leave your review on the service Mohamed provided. This excellent feedback is greatly appreciated and lovely to see this being acknowledged. We do look forward to more positive future dealings with you. All the best with your new purchase. Best Regards, The Liberty Team.

Excellent service coupled with competitive rates

This is the second time we have used Liberty. Their rates are very competitive. Athan Tsialtas provided fantastic service with excellent communication from start to finish. He was easy to contact at all times and kept in touch to make sure everything stayed on track. Even a follow up call to make sure everything had gone well with car pick up. Thanks again Athan - much appreciated!

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateMay 2019

Amazing Service

Amazing service provided by jacob
Quick responses to my emails and phone calls
could answer any question that I had
settlement was quick and hassle free
A pleasure to deal with
No issue was too hard

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
1 comment
Hi Ness, Thank you for your kind words regarding your recent motor loan application, and the assistance Jacob was able to provide. We are pleased to have helped you get financial and support you from the start to end and look forward to future dealings with you moving forward. Kind Regards, The Liberty Team

Easy and efficient

Matthew Pacuribot is very easy to deal with and professional. This is the third time we have used him. Makes the endless paperwork as easy as possible and treats us like a customer

Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
1 comment
Hi Michelle, Thank you for the feedback you have left for Matthew's services. We definitely appreciate your loyalty and we look forward to future positive dealings with you in the future. Kind Regards, The Liberty Team

Thanks for making things easy!

My loan assistant Lara was a pleasure to deal with and answered all my loan questions and queries thoroughly and promptly. Excellent email and telephone communication. I would recommend Liberty Finance to family and friends.

Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
Loan Start DateApril 2019
1 comment
Hi Danica, Thank you for sharing your experience with Liberty and in particular Lara. We are pleased to have helped you get financial and support you from the start to end. Congratulations on the new car! Welcome to the Liberty family. The team here at Liberty hope to see further positive dealings with you in the future. Best Regards, The Liberty Team

Great Service

Matt was awesome with his communication and efficiency during our new car purchase. Matt is a big asset to the Liberty Motor team and made the process stress free. Thank you again.

Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
Loan Start DateApril 2019
1 comment
Hi Richard, Fantastic news on your new car purchase. Thank you for the feedback surrounding Matt's services. We are glad that the overall process was stress free. Enjoy the new car, and please reach out if there is anything further we can assist with. Kind Regards, The Liberty Team

Second time using Liberty

This is our second time using Liberty for a car loan. Jacob has been great to deal with and loan sorted without delay. Settlement took place quickly - thanks for great service.

Customer Service
1 comment
Hi Leonie, We are so glad to hear that Jacob's service was quick and efficient. We are always happy to help existing customers with new loans with competitive rates. We look forward to assisting you with your future loans. Have a fantastic day. Kind Regards, The Liberty Team

Excellent service 2nd

This is my 2nd time now using Liberty and could not be happier. Athan was very professional and kept me up to date the whole way. Would recommend Athan and his team to anyone

Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateApril 2019
Car ModelHolden Commodore VF
1 comment
Hi Wayne, Glad to hear the service was quick and efficient. We are always happy to help customers with new loans with competitive rates. We look forward to assisting you with your future loans. Have a fantastic day. Kind Regards, The Liberty Team

Perfect

Great service, application was approved quickly, Athan helped me through the application process and advised me of the steps. I will use Liberty again as I found it very easy

April 9th 2019 Update:

A1 customer service from both Sam and Athan. All was explained thoroughly and no unexpected costs popped up after approval. I am very satisfied with the rate I was given

Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
Loan Start DateMarch 2019
Car ModelAudi A3
1 comment
Hi Ben, Glad to hear the service was quick and efficient. We are always happy to help customers with new loans with competitive rates. We look forward to assisting you with your future loans. Have a fantastic day. Kind Regards, The Liberty Team

Excellent service

Athan has given us great service. We
Would recommend his service to others, 10 out of 10
We are very happy with the way he handled everything, it was very quick and easy.

Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Car ModelToyota Prado J150
1 comment
Hi Jag, Glad to hear the service was quick and efficient. We are always happy to help customers with new loans with competitive rates. We look forward to assisting you with your future loans. Have a fantastic day. Kind Regards, The Liberty Team

right from day one never a problem in dealing with Natasha & Mathew

i know i was a bit pushy but nothing was a problem for them. perfect professionalism. when this loan expires i will be straight back to Liberty. customer service is great

Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateMarch 2019
Car ModelHolden Commodore VF
1 comment
Hi Glen! Thanks for leaving us a 4-star review! We're delighted that Natasha and the team were able to assist you with your new car loan. We look forward to continuing to provide great service to you. Thanks again, The Liberty Team

good, complicated paperwork

good service was all sorted out quickly, very satisfied. there were no extra costs. the Interest rate is great and very competitive, I would definitely return for my next loan.

Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateMarch 2019
Car ModelSubaru Outback 4GEN
1 comment
Hi Mick, Glad to hear the service was quick and efficient. We are always happy to help customers with new loans with competitive rates. We look forward to assisting you with your future loans. Have a fantastic day. Kind Regards, The Liberty Team

Pleasure to deal with

Fast, Efficient, Helpful. We were really happy with our consultant and he always had a full response for our questions. I'll use them again and they were the cheapest rate on the market, far better than what we were getting from comparison sites

Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Car ModelBMW 3 Series E90 (Sedan, 2005-2011)
1 comment
Hi Paul, Great news in regards to your loan. We are glad that the overall process was a fast one with a very positive end result. We look forward to future positive dealings with you. Kind Regards, The Liberty Team

Page 1 of 2

See all Liberty Financial reviews

Questions & Answers

Sorry, there are no questions about Liberty Financial Car Loans but you can read 32 questions about Liberty Financial.