Licences 4 Work NSW, Newcastle

We had to do a coarse interstate due to the coarse not being offered in Perth. We had a job to do in Newcastle and booked a scissors lift coarse at the Newcastle branch. The job was delayed at short notice and notified Licence 4 Works that we would not be flying into Newcastle until the following week. Because is was a couple of hours short of… Read more

48hrs notice we had to pay $150 rebooking fee. They were rude on the phone and would not wave the extra fee. I used to send all my Guys there but now go elsewhere. I do not recommend dealing with this company.

Best place ever staff are good very helpful and friendly

Course content was clear and concise. Our trainer Liv was very informative and made course enjoyable.

Expect admin to treat you with utter contempt. This is a cowboy outfit designed to separate you from your money, with little regard to the quality of your training. If you’re looking for anything more than tick-and-flick, go anywhere else than here.

Taylor did a good job I enjoy the training I have fun

Horrible Reception staff. Disrespectful to customers. We asked for help came in early so we could seek assistance and were told to come back when open. Only to be told to pay a rescheduled fee. Just want to take as much money from people as possible. Staff need training in cultural diversity and awareness as they speak very rudely and hostile to others without even realising.

Horrible people , arrived at the Cardiff venue with my partner for a first aid course , they will not let me in because of the previous quiz ,even though they could see I genuinely thought I was not sent an email. Tried calling complaint for assistance but they are just adamant to take from the poor. Please avoid this place at all cost they are not worth it.

Received my white card from Olivia Youngberry. Will be back to do more training, great service. The training was laid out well.

Done traffic controller and IMP and they stated apply for jobs now. They are wrong leave it to you get your cards in the mail. As I am older I rang and asked to companies why and they both said they do not accept statement of attainment so I cannot apply for them now for 6 months after being knocked back. Misinformation that is costly Show details

Tim is the guy, the bloke needs a raise asap

Aggressive and harassing – Do not make a booking online with this company. If you cancel, they charge you regardless. We provided them 4 days notice to cancel and they continue to contact us for payment. Immensely unprofessional. Unfortunately we need to spend additional time escalating this matter to NSW Fair Trade and ACCC.

CPR made easy – Did CPR refresher course. Glenn Swan was the instructor. He's very thorough and explains things in an easy and understanding way.

EWP Training – The EWP course was excellent the trainer Anthony was very knowledgeable and made the course enjoyable the guys got a lot out of it. Thank you!

Unreliable – **Do NOT USE** Booked the company for First Aid training urgently needed on Friday for Tuesday. Monday morning i received a cancellation. For Newcastle CBD there were 20 spots available. Totally unreliable.

Jo Jo de magio – Good day with joe and group Good Entertainment with lots of laughs

Waste of Time and Money with Absolutely No Customer Service… – We originally booked through this company for our 15 year old son to complete his white card at East Maitland ‘due to unforeseen circumstances’ they cancelled. Understandable… Things happen so we rebooked at Cardiff… Unfortunately my son didn’t have a hard copy of his birth certificate with him. He did however have a photograph of it and his Dad… Read more

was able to bring the hardcopy within 15 minutes of the course commencing. This wasn’t good enough for them… He was disappointed and unable to even enter the room because they couldn’t make an exception for 15 minutes… The staff couldn’t have cared less and said it was due to their ‘policy.’ They advised we could rebook for a $50 fee. I looked online, chose another date and called to book him in and was told that ‘the date I had chosen (one day after he is supposed to start his new job) no longer worked for them’ and they could book it in for a later date. By this stage I was completely done with them… A complete waste of time, money and not a care was given by anyone I spoke to. Perhaps they should enrol their team in a customer service course… Save your money and book elsewhere.

Terrible service – My first aid was cancelled by the company, as I was unable to do it on other days available I asked for a refund... 3 weeks later I still have not received it and have not be compensated anything for the inconvenience. I have sent numerous emails which don't get replied to, I've asked to speak to a manager and I get the same reply "they will call you back later" which they don't

Fun, informative course – Thanks Joe for a fun learning First Aid Course. Will definitely recommend you and the Company to my friends and family. Stress free, fun, informative Show reply

White card induction – Had Joe Warren as the teacher. I found him to be very good at his job. Striked a good rapport with all students creating a happy learning environment. Ashley Searle

Bad business – I enrolled in their first aid course which I had completed through the same company 2 yrs prior with no problems and it was time for a renewal. Over the last 2yrs I developed a serious medical condition that requires a monthly infusion in one of the local hospitals. Unfortunately my infusion date was changed at the last minute so I couldn't attend… Read more

the course so tried to re schedule, only to be told it was going to cost me an additional $50, despite my explanation. The manager at Cardiff said they would consider rescheduling for free if I produced evidence that I had in fact been in hospital. What an absolute joke! So I've paid for a service that I haven't received and I get treated like a naughty schoolboy. They won't do a refund and I'll be damned if I'm paying them $50 to change the date so I went through another training company where you pay on the day and they were excellent. Licences 4 Work need to look into their management if that's their idea of customer service. Utterly appalling!

First aid course with joe – Great site friendly staff Was not boring joe was a great instructor

Genuine thanks – Thank you Tahnee Amos at Cardiff. You were so helpful and kind while also organised and efficient. I will be back for any future training needs Sarah Maclean (First Aid Course)

Matt at Cardiff Exceptionally Skilled Mentor. Best knowledge through industry excellence.Wow – I have always highly recommended Licenses 4 work as I have always chosen Licenses 4 work for all 5 of my tickets.. But today I had the absolute privilege of learning from Matt. This man is so experienced and knowledgeable... He really has an incredible way of making the information sink in. I am so impressed and he is by far the best trainer I've… Read more

ever had throughout my education. Including my degree and Trade. I will be recommending this educator to all of my superiors for future group trading at PGSR and Toshiba. Because he teaches in a way that works Thanks Matt Legend.

Fraudsters - stay away – The worst company to deal with. I sent several staff there and they were disgusted with their service and behaviour. All staff said that they were forced to write positive google reviews on computers that they had already set up. I will now be sending all of my staff to Intercept training https://www.intercepttraining.com.au/newcastle-central-coast-training-courses/traffic-controller-blue-card

White Card Course Cardiff branch – Great class with Trevor Clements. Good learning environment. Easy location to get too & ample parking. Matty was a great assistant & the sauage roll for lunch was pretty good. Cheers & thanks guys

Example: This is perfect! Can’t live without it – Yeah it was pretty darn okay. Enjoyable to say the least. It went faster than I expected. Have a good day, the sausage rolls were pretty alright too. 5/6. It was pretty good

Great trainers – The course was easy to follow, and helpful. My trainer Martin Smith was easy to understand, and very helpful. Excellent mob.