Life Interiors

I made an oder on 15/8/2026 and was reasurred that it will be delivered in mid to late October 2026. Expected delivery date has been pushed back several times, now after 15/01/2027. Still no confirmed date for delivery.Very disappitning

Total delivery failure! I ordered 6 x bedside tables in April and paid for them in full. I was not provided with an estimated delivery date at the time I placed my order order. Four have arrived, however the delivery date for the last two keeps getting delayed further and further into the future. On 17 August, I was advised a delivery date of 12… Read more

November. Then when I queried this further delay on the same date, I received an email stating the items would not be arriving at their warehouse until 14-21 November and then it would be 5 to 12 business days thereafter before they would be delivered. They have refused to provide a refund and have suggested that I order other items that are not suitable or only one is in stock. If you order from Life Interiors, there is no guarantee that you will ever receive your order. At no early stage was I advised I would be waiting until late November/early December. Worst experience ever!!!

I regret not checking this site before purchase as i experienced similar situation in which my product was delayed for over 2 months from date of purchase. When it was finally due to be shipped, it was delivered to my billing address instead of… Read more

shipping. This extended the delivery by another 2 weeks. Customer service were doing the best they could given the circumstance. However, upon requesting for a refund of shipping fees, i was sent an automated receipt stating they'd refunded only $50 (instead of $77) with no further communication.

The bed frame is great - though it did come with an incorrect piece (two left slats).

This experience was truly frustrating.

I had originally ordered 2 Valentina Burwood bedside tables back in August and they were supposed to be delivered in September 2025. I have been waiting patiently for them to arrive. After unavailability for months and being contacted at the… Read more

beginning of December to advise that the original bedside tables I ordered are no longer the right size, I scheduled for them to be delivered on 24 Dec. The day prior I received a text to say they are now being delivered in late January 2026 - 5 months after the original order.

I have also noticed that they have reduced the price on their website from $823.65 to $700.10 each and despite me ordering them in August and still not having received them, no price difference has been refunded.

The response from Life Interiors has been disappointing and they have cited an apparent policy which allows them 90 days leeway from the original estimated delivery date.

I am also concerned that that advertising of delivery dates on the website is misleading and should be looked into.

DO NOT BUY FROM LIFE INTERIORS

Dan and Wael communicated their delivery time, delivered my item upstairs, unpackaged and took all excess rubbish away. Couldn’t recommend them highly enough! Thanks team.

Such a beautiful piece. Umi bench in dusky rose. We love it. The delivery guys was amazing too… door to door and came back a second time. Also love my Nori paper stills

Great service in store with Lauren, with a patient team while I organised my delivery. A & J were fantastic with my delivery, taking care of my new couch and of the building even though it was a tight squeeze. All in all, great experience with Life Interiors. Show details

I would not recommend purchasing from this company based on my experience. When I placed my order, I was advised of a 12-week lead time. Over five months later, I am still waiting for my bed head. Throughout this time, I have repeatedly been told there were delays, with no proactive communication or realistic updates. Now that I've waited well… Read more

beyond the original timeframe, I've requested a refund because the product has not been supplied within the timeframe I agreed to.

Instead of a refund, I've been told I can only receive store credit, despite the delay being entirely outside of my control. Being forced to spend more money with a company that has already failed to deliver the product as promised is extremely disappointing.

A business shouldn't advertise estimated delivery times that it cannot reasonably meet and then expect customers to accept months of delays without offering a genuine refund option. While production delays can happen, customers should not bear all of the risk.

Very disappointing experience, poor customer service, and I certainly won't be shopping here again.

Waited almost 6 months for a bed frame as they continually delayed our order. Build quality is sub par, and to top it all off they had the product on sale with an eta of 2 days by the time they delivered it and wouldn't price match. Terrible service, would not recommend.

Horrible, beware! Stools showed up 6 days apart. Other product never showed, contacted them 6 weeks later they are waiting for a product to show up in their warehouse. Told them to cancel it. They said no. Call centre in the Phillipines. Appears they are an Aussie co. Shame on them. Show details

I ordered a bed in December 2025, I am still waiting for it. I got an update in February to say it would arrive by March, in March it was extended to April, it’s now May and I have still not received it despite paying the full amount in December. The tracking tool now says it’ll be here in June. It is getting beyond ridiculous now, we have been sleeping on a mattress on the floor for 6 months. I will never buy from this company again.

Disappointing outcome. A dining chair developed a structural fault after around 18 months of normal household use, and the retailer declined any repair, replacement or reimbursement. Consumers should be aware that Australian Consumer Law consumer guarantees are separate from manufacturer warranties. If you believe a product has not lasted a… Read more

reasonable period, consider seeking guidance from your state consumer protection agency and reporting the matter to the ACCC. Consumer reports help regulators identify broader issues and enforcement priorities.

Every Day Comfort Mattress Do not buy this mattress if you are side sleeper, it is not a medium mattress and is not comfortable. Also there is not a trail period like other mattresses in a box. Life interiors do not have Google reviews which says a lot about their marketing.

Life Interiors sell lovely furniture and homewares, however their service is unsatisfactory. I ordered a Bed and was advised of a 12-14 weeks delivery window, now I’ve been advised the earliest it will arrive to their warehouse is 27 weeks (plus 2 weeks to deliver to my home). When I questioned the delay, I received an automated response only. I recommend to reconsider purchasing from life interiors for made to order items Show details

Genuinely don’t even bother. They advertise at prices they don’t plan to fulfill, running ads with advertised sale pricing then claiming their ads weren’t controlled by them. Take some responsibility or fix your practices. Literally just stop misleading customers. Having been reassured by customer service that the advertised pricing was what they… Read more

could see internally then having someone else claim “we’re not actually running those ads, we didn’t approve them” to backflip on not fulfilling an order. Be better.

Absolutely hopeless. Told us they had 6 chairs in stock, only 4 arrived. They then advised the next 2 chairs wont be available for 2 months. They mislead us to secure the sale knowing they didnt have the chairs in stock. You cant get any customer service, no one calls you back. Do not use

If I could give a 0 rating, I would. The service has been absolutely shocking. Never experienced anything like it before. And there is so little care and responsibility from each employee I have dealt with. 1 out 2 of my items was delayed for 3 months. Never spoke to a manager no matter how many times I was promised they would call. And only… Read more

offered me a $50 gift voucher to use with them, knowing very well I never wanted to purchase anything from them again. Then when the bed finally arrived, the size of the slats was incorrect so I still could not use the bed. Gave me their word that I would speak to a manager. Did not happen - big surprise! Called back two days later and they still had not ordered the correct bed slats in. Tried to speak to the person in charge of my case and she did not call back. They just don't care! It is not worth it. And I will definitely take it further.

Total scam. Advertise things they don't have available to send, and don't plan to send you. Wishy washy promises in emails with efforts to placate or delay admitting that they don't have the item they promised theyd send within 3 days. I never received my item and dont expect that i will. Their "track order" function shows it as "in warehouse and ready for delivery", but they never send it.

We ordered and paid in full for a sofa in June and were assured it would be delivered no later than September. It is now October and we have just again been advised, despite previous correspondence to confirm this was the last delay that we can now expect delivery mid November. Life interiors have been sitting on my $5000 for 4 months and so I… Read more

wonder at what point do they refund? I do not believe it is appropriate nor worth waiting 6 months for any sofa. I suggest that unless you are buying stock off the floor or from the warehouse, avoid purchasing from Life Interiors or of course if you are willing to wait half a year!!!! really poor service and one I'll never recommend or repeat.