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Lifeline Shops Queensland

Lifeline Shops Queensland

 Verifiedshop.lifelineqld.org.au
Lifeline Shops Queensland
4.9

393 reviews

Positive vs Negative
97%3%
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Sizing ?
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  • Slightly small
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  • True to size
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  • Slightly large
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Product Appearance ?As advertised · Not as advertised
393 reviews
5  Margo L  · great communication, prompt postage and delivery. I would purchase from here again
5  Kerrie  · Great product, super fast service items were excellent condition. Will 100% order again.
5  Michelle H.  · Great to deal with thank you very happy with purchase
5  Anon  · Ordering via website was seamless. Received confirmation of order and delivery updates. Accurate delivery date.
5  SarahR  · Book arrived quickly. Great to buy a preloved item and support Lifeline.
5  Meryll  · Great item, very well packed, arrived promptly within the allotted time
J. Carter
J. Carter
   Verified

percentage wise the items for sale are in excellent condition. Always quick to help work out any issues that arise. Am a little disappointed that nothing new has been added to the sale section Show details ·  1

Ask the reviewer
Kelly
Kelly NSW 5 posts
   Verified

I came across Lifeline Shops Queensland when I was searching for a harder-to-find book online. I ended up buying it and a few more books and was really happy with the experience. The prices and delivery cost were very reasonable for secondhand books (a fraction of the retail price). All of the books (cookbooks) were in brilliant condition, and… Read more ·  1

delivery was super fast. It's also great to be able to support a worthwhile cause with my shopping.

I will happily shop with Lifeline Shops Queensland again.

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Amm
Amm Queensland 8 posts
   Verified

⭐⭐⭐⭐⭐ Really happy with my purchase! Before ordering, I contacted Michael with a few questions about the condition of the QCE Biology textbook, and he was very helpful and quick to respond. He took the time to check the book and answer my questions, which made me feel confident about buying it online. The book arrived in excellent condition,… Read more ·  1

just as described, and was packed safely.

Thanks to Michael for the great service. I’m very happy with my experience!

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Rach
Rach NSW
   Verified

Great items, fast postage, easy return process. One of my favourite online sites! Show reply

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Andy
Andy 4 posts
   Verified

Very satisfied – Had a problem with one of the books and was given first class after sales service and was very happy with the way they handled the situation. Will buy many many more books in the future. Keep up the good work. Show details ·  1

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imogenkira17
imogenkira17
   Verified

perfect quality, fast delivery – ordered a shirt online and it came very quickly, and in excellent condition also. Show details ·  1

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Yaroslava
Yaroslava
   Verified

Amazing service. Good item! – Sorry for being late with my review. I was very happy with my purchase. Very fast delivery from Australia to UK! Item same as a picture. Ans suits me so good. I was looking for this leggings for long time amd I was so happy to find it in your store. Have a good day everyone. Thank you. Show details ·  1

Latest follow-ups

Sherryn
Sherryn VIC
   Verified

Very happy with my purchase, the books were in excellent condition. They were wrapped well (so they wouldn't be damaged) I definitely will be purchasing more books very shortly!! Thank you! Show details ·  1

 Follow-up  · I purchased a few more books to add to my collection. They arrived even earlier than predicted, very happy with my purchase. Every book was in excellent condition. I am looking forward to reading them now. Thank you!!

Karrie
Karrie SA 2 posts
   Verified

Great range of 2nd hand products. Items I bought were in good condition and as described. Great to have capped postage. Will definitely shop with Lifeline QLD again Show details ·  1

 Follow-up  · I bought women’s clothing and books, all were in great condition. Got a bunch of items, including an awesome pair of decjuba jeans and a fluffy white jumper which looked almost new. The parcel was delivered in around a week.

Positive reviews

tina
tina WA 2 posts
   Verified

What amazing branded jeans I purchased online and for a fraction of the retail price. Shipping was tracked and arrived in good time. All the clothing was in new or excellent used condition as advertised. Unfortunately some of the clothing (jeans) were too "young" for me so the returns process was started. What changes could be made here!!!! … Read more ·  1

Firstly, more detail on individual items ie low rise, skinny, stretchy and product material ... Lastly, a simple scan of return postage label and repackaging by the receiver would be much better than the current system. Enjoyed the bargains I didn't return, thank you. Aged Pensioner.

Graham
Graham
   Verified

The lovely book arrived safely via Auspost. Whoever packed it did a wonderful job, five gold stars to them. It was perfectly and carefully packed – the best I have seen! Show details ·  1

Jayne
Jayne 3 posts
   Verified

BOOKS galore! ..... cookbooks, to be specific. What a range of current best sellers and must have items! Updating every few days - I'm a regular customer. Low prices and mint condition. Well packed and super fast delivery. I LOVE Lifeline Q'ld. Show details ·  1

Find out how Lifeline Shops Queensland compares to other Clothing Shops & Brands

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Negative reviews

Nugget33
Nugget33 QLD 26 posts
 

I contacted Lifeline to see if they wanted a donation of a matching set of office/study furniture. It was in reasonably good condition, and perfectly useable, except for some minor wear and tear and damage from several house moves. Their Nambour office gratefully said they would send out a truck to pick it all up. The truck driver refused to… Read more

take it because it had some damage. He was very unfriendly and un-coperative. This was a disgraceful act and an insult to me as a good person trying to do the right thing by providing some furniture that may be of use to a needy person, rather than taking it to landfill. All Lifeline is interested in is making money by being able to on-sell the furniture. Do not donate to Lifeline, and other charities offering a similar service, until they decide to become more charitable.

Andrea Z
Andrea Z QLD 14 posts
 

Overpriced for people struggling – Most of the stores I've visited clean and well stocked with friendly volunteer staff. BUT unfortunately these second hand stores now are priced beyond even those with low income. Some items the same if not more than kmart or target. It rather defeats the purpose of going. I dont understand why such a hefty inflation has gone on with items that are… Read more

in constant supply and donated. There is no shortage which is evident by the always overflowing charity bins. Please remember the clientele you are here to help.

Penegeau
Penegeau QLD 162 posts
 

Overpriced and not what it used to be – I have tried several Lifeline stores looking for everything from vintage doilies to womenswear to babies clothes and bedding etc. I am always left disappointed. It seems the company has lost touch with the entire point of being a thift/op shop. - Prices are the same if not more expensive than buying entirely new items from kmart/bigw/target -… Read more

Stores rarely have enough parking making it really difficult to get into and around - Organisation is ok but could be better. - Cleanliness of items and general quality of items is appauling. They are selling badly stained, mouldy stretched out clothing, bedding, and curtains that should be in the dump. The same goes for furniture. - Ranges varies depending ont he stores it'd be great if they all stocked the same sorts of things.

Lifeline Shops Queensland
Lifeline Shops Queensland    

Thank you for your feedback. Our paid… Read more

Recent reviews

Pearly
Pearly 2 posts
   Verified

Repeat buyer. Excellent service and quality. Well packed and fast postage. Highly recommend. Show reply

Sheree R.
Sheree R.
   Verified

Easy purchase, prompt delivery, product as described, would purchase from the again Show details

Kate
Kate WA 2 posts
   Verified

I love that Lifeline offers this 'buy a second-hand' book service. When ever I am looking for a specific book - I always head to Lifeline Queensland website first! I think buying second hand is good for everyone - the environment, the receiver and most of all Lifeline who use the funds to finance their social / community activities and programs. Good work Lifeline! Show details ·  1

Donald Flaxman
Donald Flaxman QLD
   Verified

Love our books, great way to buy them, they are always in good condition and packed for transport very well. Thanks again Lifeline, for this wonderful service. Show reply

Carolyn
Carolyn 3 posts
   Verified

Order arrived quickly & was well packaged. Plenty of used books to choose from. Show details ·  1

Andrea
Andrea 3 posts
   Verified

The cookbooks were practically new for a fraction of the price. Lovely and good quality tea towels too. Very happy. Show reply

Find out how Lifeline Shops Queensland compares to other Clothing Shops & Brands

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Veronica
Veronica QLD 3 posts
   Verified

Jeans West Jeans I ordered, but received a different Brand in a Girls 16. The rest of my order was accurate. Show reply

Vicki
Vicki QLD 2 posts
   Verified

Always such great service which is why I keep coming back to shop time and time again Show details ·  1

Rowena G.
Rowena G.
   Verified

I purchased a dozen cookbooks. They were in great condition and sent immediately. I have been telling my friends all about it. Show details

customer_first_namec
customer_first_namec QLD 2 posts
   Verified

Easy to peruse website, swift delivery, beuatifuully packaged, easy returns. Show details

nhaines2
nhaines2 NSW 2 posts
   Verified

Excellent all round service. The book was as described. Fast shipping. Excellent communication. Highly recommend. Show details ·  1

Kerensa Little
Kerensa Little QLD
   Verified

Both books ordered were in perfect condition , packaged well, arrived very quickly. Thank you . Show details ·  1

Cas
Cas VIC 3 posts
 

Quick delivery, easy to navigate website lots to choose from Show details ·  1

TheGnome W.
TheGnome W. NSW
   Verified

I having been buying books from Lifeline's webshop for several years. I have always been very pleased with the condition and quick arrival. I really like the free postage option, from buying several books in the same order. Show details

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