Maybe or maybe not a smelly scammer – I placed an order for $4950 worth of lithium batteries and placed the order in my cart as you do! I started the chat to see if they were in Australia. Firstly ask if they were robots. second, to ask where they were located. Saved by the bell so to speak! The answer the next day was cold and one-worded YES to Australia! meanwhile, I looked at the… Read more
sight with skepticism! there are a lot of spelling and grammar issues Guess what! they won't get me! smells like a scam! looks like a scam its not going to be my scam today I hope this helps someone not get scammed! read the words and you will see UN Australian wording
12vLifepo is a scam – This battery supplier is a scam. I had same experience as others with this company. Ordered a 200 ah lithium battery 6 months ago. Many emails asking where my battery was, all with same automated response full of promises. Web site leads you to believe that they are Australian. I have found that they are not and no way of contacting them other than email. I should have known better when they wouldn't accept PayPal. Lesson learnt.
- +4
LifePO4 Battery died after 3 months – Bought the battery 30/11/21. The battery seemed fine to start with, held charge worked with the fridge/freezer stayed charged. Went to use it again only to fine it was totally dead. Now there is no one to contact for replacement. DO NOT BUY FROM HERE... Thank you to the team at BIG Wei Battery (https://www.bigweibattery.com.au/) for opening up the… Read more
battery to prove this was not LifePO4 as per the purchase, photo evidence is now provided. I have purchased a LifePO4 from BIG Wei, I ran a 85 Ltr fridge for 3 days without charging, no issues at all.
Reviews with attachments
Beware this is a scam – I ordered a battery to do an installation for a customer, I was a bit suspect when they didn't list PayPal as an option to pay. I usually only pay with PayPal, but as company had an address in Queensland I thought it would be OK. How wrong I was, on checking the address is actually for the Amazon fulfillment center. This got me worried, that and… Read more
the lack of answers from the emails I sent. When I received the email telling me of a 55day - week end and public holidays - delivery time, I immediately sent a cancellation of order. No response at all, I have yet to receive one. I have disputed the transaction with my bank and written a complaint form to Queensland fair trading, please if you have been scammed by this company, submit your on complaint to https://forms.business.gov.au/smartforms/servlet/SmartForm.html?formCode=oft-complaint-form.
Do not believe the garentee – Looks like I am a lucky one I actually got a battery. But it was damaged in transit. They told me someone local will get in contact with me never did. Tell me to send it back. Never gave me a address to send it to. Do not buy from this group. Oh and the batteryI got was not the one advertised. Show details
FRAUD PARADISE by Wayne, it's not a scam it's Fraud – I paid for 200ah lithium batteries and got two Titan AGM batteries, can't sell them don't know what they are.
- +2
Scamed – Mid July sale now September. After countless emails with only generic replies, I came here and found I wasn't the only one. A battery showed up weighing 23kgs with no markings, I don't even know what it is, looks lead acid from a guess with the weights. Requested money back end of August, no reply yet. Full blown scam. I've reported them to… Read more
ACCC and scamwatch Started the credit card process with only a very small chance and hope.
Don't be fooled
Update. A battery got delivered but it was a 23kg lead acid. They sent an email stating is was delivered, I replied stating they sent a lead acid, reply was too send it back for checking. I told them by no means will I be spending more money in this scam company, the box will be waiting for their courier to collect it.
4 emails have been sent stating I want a refund
Recent reviews
Waste of Money – I received a battery in November - it was "plain skinned" - not as was advertised. It was installed however it would not hold charge. I put it on a battery tester, it was faulty. I completed the "On Line" contact twice without success of being contacted. I thought that it might have been because of the flooding however now that I read that other reviews, I can only concur, do not buy from this company
Outbax LiFePO4 – So many complaints about other suppliers or LiFePO4 batteries, but I have now purchased several from OUTBAX - quite cheap - and all are working perfectly. One now for 5 years. Show details · 1
LiFePo4 – Same happened to me October 2021 ordered and paid for 2 x 200AH AGM batterries, waited 60 days and emailed them, response was due to covid shipment has been delayed. I smelled a rat sent them another email saying a friend of mine was coming to the ware house to pick them up! no response. Rang up my Bank and lodged a complaint against these… Read more
scammers and did get my money back only because they hammered the merchant bank that had the account set up for these scammers. so i suggest your guys keep on to your bank and keep pushing to be refunded under the sam scenario as these bastarteds are not registered with an ABN of no fixed address.
Terrible don’t buy these batteries – Terrible quality batteries won’t last a day. They are less than 3 months old and won’t hold charge . i have sent many emails but they just ignore them . Show details
THIS IS A SCAM – Ordered a battery in early November. Have not seen it since. Cannot raise any response apart from a pro forma email from the company. Keeps on claiming that it will take 45 days to arrive, still yet to receive. Today I was told they had just received my order and it was going to be another 55 days. I had to get my bank to get the money back. Thank you ANZ. Screw you LifePO4 This is clearly a scam. Stay away. Show details
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Scam websites – I have notified the Fedral police and our banks that this is a scam website that the goods don't get sent we looked at your reviews and saw there's about 10 or 15 people all in the situation so hopefully the police will catch up with you soon
Disgusting – We ordered a battery back in October and still waiting; we paid good money and expected a good product...how can we assess such if we do not have delivery of any product!!! After contacting them on two occasions by email they said to wait for 48 business days! We are still waiting, there is no telephone number to contact them, they have an address… Read more
in Australia and the website seems legit and indicates a fast and prompt delivery. Looking at the below reviews it appears we are experiencing the same! Time to report them.
Absolute dogs – Usually don't fall for this crap but seen the saving and going by other reviews, a lack of any communication from them and no battery deliver it looks like I’m out $440. Annoyed to say the least. Currently processing claim through the bank but not holding my breath. Had no idea that this and another high listed battery site are complete scams. My… Read more
fault for falling for it, but how can both company's with only 1 star reviews be repeatedly put at the top of the recommended seller/most popular list when you search for AGM batteries?
Brought 4 x 200ah agm batteries, they arrived promptly but they were useless, tested at 3 to 14% capacity – Won't respond to emails other than auto "we'll get back to you in 1 to 8 business days", but they never do. Will try consumer protection but no holding out much hope. Don't believe there website return policy. Update. When opened the batteries were full of glass plates. CBA thankfully refunded credit card purchase. Show details
A reboot of Extreme Batteries – Same batteries that Extreme Batteries sold. I bought a 250 AH AGM battery and I only get 24 AH out of it. If you have a look at their address it is an Amazon distribution centre. They drop ship and are probably in China. You get what you pay for. Show details
Totally untrustworthy company – I ordered 2 x batteries from them on November 3rd 2021. After 5 weeks, they still had not arrived, so I emailed them and was informed that they have no idea where they are or when they'll arrive, but that I needed to "allow delivery time within the 45 business days". This was not clear on their website and had I known, I wouldn't have ordered… Read more
from them. After 53 days, I emailed them again. It has now been 67 days, and they have not replied to my email and I am still waiting for my batteries. Do not buy from this company, I have requested a refund.
Like other reviewers on this site, I have reported them to Scam Watch and will also report them to my bank.
Stay away from 12vlife04 – Hi everyone, Stay away from this company. They take your money and not deliver the product no matter how often you email them. Absolute fools. How do they sleep at night taking peoples hard earn cash and not supplying the goods. I would love them to contact me via phone, but that wont happen. Show details
They are a SCAM, Stay away from this mob – Ordered a battery 4 months ago, after 45 days still no battery, so email them, it’s coming when, in transit, after a week it was then transport issue, asked again it’s coming, when, asked for a tracking notice none, told it’s in transit. Asked for my money back, no, will give me 30% back if I cancel, then told me to confirm in email that I wanted… Read more
to cancel, told them I want full refund or my battery, I was not canceling, send refund full amount, last I heard from them, going to consumer protection. Just I’m thinking a total scam.
12vlifep04--alias--The Battery Factory – based in Hong Kong using false address near Brisbane. BEWARE you will lose your money. purchased a120ah battery in June 21. Paid for by credit card and received nothing. Unregistered company. Show details
Find out how 12vLifepo4.com compares to other Electronics & Computing Shops
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12vlifepo4.com scammers stay away – Do not buy from this site, I got scammed and like I have read on other reviews, I wish I seen this before i purchased anything from these scumbags. it gets me so mad that no one can do anything about it. I am going to report them but probably won't get anywhere anyway Show details
Can't Give a Negative Score !!! Would like to – Ordered a 240Ah battery online. Did not get a response re delivery details . Goods supposedly coming from Brisbane. Their website says they have a Brisbane warehouse and deliver Australia wide. They did respond and advised me delivery in 45 BUSINESS DAYS. Smelled a rat at that stage. IF they were legit, a battery del. would not take that long. Did… Read more
far more research as a result. Company name is not registered. No Tax invoice given upon payment (illegal), no ABN/ACN number. Company name is fake. Paid by credit card (Visa). Checked merchant's details online from the details held by bank. Even that company is not registered and hence a fake !! How could Visa allow a fake scammer to register to charge and receive monies?? Will be reporting this to ACCC and Queensland Consumer Affairs. Consumer affairs were polite but felt they could not help me. Bank refunded the credit card payment. The same company seems to have moved to Hervey Bay from Brisbane. Are consumers still being conned ??
Looks like I have been scammed!! – If only I had done my research first before buying from these scammers. Paid $500 4 weeks ago and still no battery. Numerous emails sent with only an automated response saying it’s on its way and can take up to 45 business days!! Can’t believe I was so stupid!! Keep AWAY from this company!!! Show details
Fake merchant beware – Fraudulent merchant research shows contact number is Sydney however will only get a recorded message business address listed in Qld however after a search of this address it proved to be an Amazon depot unable to obtain any tracking information generic email responses
Fraudulent sellers – I believe that they are also trading as ipower.energy and Power Distributors. I ordered 3 x Polinovel 12v 200ah Lithium-Ion batteries. However, I have not received what I ordered. What I have received is a battery that is NOTHING like what is advertised. I have checked the specification of the Polinovel 12v 200ah Lithium-Ion battery to what was… Read more
sent.
Here are the differences: What I received Polinovel Unlabelled Labelled Weight - 9.4Kg 25.5Kg Length - 330mm 485mm Width - 170mm 170mm Height - 220mm 245mm
The dimensions of the battery supplied is less than 100ah.
I have previously sent numerous e-mails to Power Distributors about this purchase and have yet to receive a single reply.
I have emailed and received a reply from Polinovel Batteries and they informed me that they don't have a distributor in Australia.
The complete scam company – I ordered a battery from them and they told me it would take 30 business days for it to be shipped to me. I received no con note so I could not track its location. I sent them an email and got back an auto response. Next day I got a response and was assured it was covered by insurance and I would not need to worry. Another 20 days goes pasts so I… Read more
sent them an email and am told that I would receive the unit in the next few days. So I waited two days still no battery! I then message them and they told me know one was home so it was sent back! I was home the whole week! Then this is when it gets interesting I start bombarding them with emails and they start turning nasty. Saying that I rejected the battery with no proof on this happening. I then get told they are happy to refund me minus the cost to the battery I never received!!!!! I looked at the address they have and the business does not exist. They are a scam company working outside of Australia do not buy from these crooks !!!!!
I too have been SCAMMED I'm guessing – Like most of these reviews, I paid $998 for 2 lithium batteries. I get a generic email response from them, no product. I ordered and paid for them on 5/8/21, today is 2/10/21, and no products. I have put in a dispute with my bank, and I am currently reporting it to the AFP cyber crime. Show details
Stay away from these scammers – Only gave 1 star as there is no option to give a negative star rating. Ordered 2 lithium batteries, $998 on June 12. It's now September 24 and no batteries. No way to call the company as no phone number & the address they give on their website is an actual Amazon Warehouse, who have never heard of this scamming company. Only way to contact is via… Read more
email and only a generic answer comes back. We lodged a transaction dispute with our bank and after a few months we actually got our money back. Also contacted Department of Fair Trading in our state and they were very helpful too. Don't be fooled by these scammers who are obviously not in Australia judging by the email we eventually did get from "[Name Removed]" who didn't have a good understanding of the English language. Stay away from these scammers.
After some advice from Department of Fair Trading, I have lodged a formal complaint with Scam Watch… Read more
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This company advertises it is a Australian Company in its ad, Fraud. It advertises Lithium… Read more