Lifespan Kids

Trampoline seems good and easy to put together, but a real pain needing someone else to lift and move it. Some of us are single parents or single by choice. When mowing I have to move it and 3 of the plastic feet have already broken, cannot see the others lasting. The legs are made so the feet must be on. I have bought tennis balls to cut up to… Read more

see if those do a better job than the feet. Given the cost, it is a pity the feet break so easily when all else seems good.

I have just spent the weekend building a Darlington Play Centre for my grand children. Manufactured to precision, the instructions perfectly displayed and simple to use, the products made of quality (of the hundreds of screws and bolts used, not one was burred, broken or had the thread stripped) and the final product was a delight to behold, I… Read more

could not endorse or recommend this product more highly. It is pleasing to see a company take this sort of pride in their workmanship.

Purchased the Greenvale play set. Arrived within 5 days. Easy to follow instructions and took a couple hours to put together. Seems to be great quality and kids love it. Only annoyance was the packages arrived a couple days apart (more to do with courier I think) but I contacted the customer service team and they were straight onto it

Recently purchased a Bobcat foldable swing set. Paid more than other brands after reading reviews. Delivery was excellent. Assembly was a nightmare. Took three grown, competent men three hours! Instructions hopeless. Product far less sturdy than expected. Would not recommend.

See saw fell apart within a year. Thought the product was great and the kids enjoyed it. Unfortunately the wood cracked, rotted and broke apart within a year. Very dangerous and very disappointing. The description and instructions claimed the wood was treated and great quality etc might need maintenance after a year. I couldn’t believe it… Read more

actually disintegrated. After sales support was terrible. They said it should’ve been maintained more regularly and not left outside. No warranty as by the time I got in touch with someone it was just over a year . I asked if I could buy parts instead, but heard nothing back. So that was a waste of a few hundred dollars.

This is not a professional business, online order processed and paid for freight direct to door, Invoice states delivery direct to door with additional freight charge. Lifespan kids state "that's just how the website processes it" so you give an option for depot collection and direct to door but both options end up at the same place. Email… Read more

response was similar to reading a riddle and questions never fully answered. Was initially told our package was ready to collect in Melbourne, once I said I was in QLD they stopped responding and had to call, still not sorted no idea where our package is paid over 2 weeks ago. Read all the reviews before purchasing ,all the review sites say the same expensive yet poor quality and bad customer service, do your research and save your self the drama

We are really happy with the design and quality of our 2 swing wooden swing set. Delivery was prompt and transaction easy. Great value for the money. Feels sturdy and Grandkids are having lots of fun. Definitely recommend.

Overall you seem to get what you pay for. They are generally cheaper than competitors which leads you to jump on what seems like a good deal. But the longevity and quality of the products will likely fail before others. We have purchased 3 products that have all now fallen apart relatively quickly. A wooden swing set that is now in the bin as… Read more

the wood rot was too bad and was not salvageable. A trampoline that has rusted out and multiple poles have now snapped, also going in the bin. And a cubby house where wood rot has started to affect items like the stairs. I have managed to build my own replacement set but am awaiting other areas to start deteriorating.

The warranty agendas are hidden and obscure - rust is only covered if it is from the manufacturer and not if it comes naturally.

Overall would recommend if just needing something short term as the price will get you through. For larger and more expensive items I would fork out the extra for better products.

Absolute trash product. 2 weeks outside in QLD weather and covered in mould already. Lifespans response 'sand it back and treat it'. I quote from their website ' The timber undergoes a high-temperature treatment, making it durable, resistant to rot and decay, and sustainably sourced to ensure a brighter future for your children.' resistant for less than 2 weeks - awesome stuff guys, you should be ashamed.

This company if a fraud . They sell all.across different platforms but they are a bunch of rup off artist . See pictures of items on bunnings ,bigw and more but the items you receive are not the ones you ordered . No issue right WRONG they claim it's a change of mind issue and say well we will charge you a fee to restock and a distribution fee and… Read more

so on . The seller is on the sites.under ' Prime cart ' never shop with them ever they are scammers and I'm reporting them to Australian consumer affairs.

Waste of money – If l could give them a zero l would. I brought the Archie cubby house for my grandson, the roof capping is spilt along with other pieces of wood. The windows do not meet up to close and have gaps above and below them, the screw holes do not align. The flimsy floor is held together with one bracket, we will not be putting it up on the legs to access the slide as we believe it will be to unsafe… SHAME ON YOU LIFESPAN

DO NOT BUY FROM THIS COMPANY!!!!! – Purchased Strongbox XL Square sandpit and after only one use the hinges on the seats have pulled away from the timber meaning that the seats can no longer be used and when they are shut they overlap. I contacted Lifespan Kids directly as I wanted to give them an opportunity to rectify the issue privately and I have not heard a response. This is… Read more

a huge deal because if one of the screws is to fall out of the hinges and into the sand my toddler or baby could very easily put it into their mouth and choke!!! This product should be recalled and customers should be given a full refund!!! Children are in huge danger (even with adult supervision!) I have read every response from Lifespan on the reviews below and it appears they take no accountability for selling unsafe products. If I don’t hear back, I’m contacting Consumer Affairs because never ever have I purchased such a terrible product; my husband and I are devastated. Will not recommend and will definitely never purchase from here again.

Instructions weren’t clear – My dad got me your trampoline and the instructions were not clear at all at did not display how to put the net on the top of the trampoline, but the trampoline is still good.

Great swing but assembly difficult – Overall pretty good swing Missed one small bolt and had an extra large bolt which resulted in nut with a broken safety cap. Round mesh swing construction and absolute nightmare, the rubber covers the holes so it’s incredibly hard to get the eye bolts through, but sturdy once together. All in all better QA would go a long way.

Landing – I recently bought a cubby for the grandkids which is awesome but a flaw with the design of the slide is a problem it gives no option but to land heavily on your butt it needs to be more elongated to slow you down and land on your feet