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Lifestyle Clothesline

Lifestyle Clothesline

4.7 from 918 reviews

Reviews

4.7

918 reviews
5
(743)
4
(110)
3
(20)
2
(12)
1
(33)
  • Product Quality
    3.7 (13)
  • Return Claim MadeYes (0) · No (17)
  • Customer Service
    3.3 (14)
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Obaid

ObaidSydney

  • 4 reviews

Ambiguous delivery timelines

published
Customer Service
Return Claim MadeNo
Store LocationOnline
  • Verified customer

Be prepared to wait, and wait and wait

published
Customer Service
Product Quality
Return Claim MadeNo
Store LocationOnline store
See all answers
Mevans

MevansGreater Melbourne (Outer), VIC

Great product

published

Purchased Austral retractaway 50 and post as it was Australian made and the best fit for my yard. Great product, easy to order, installer was great. There was a delay in delivery, which wasnt a problem, but would have appreciated being informed of delay and reason instead of having to ring (a couple of times) to find out what the holdup was.

Customer Service
Product Quality
Return Claim MadeNo
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Installation service

published

I bought 2 clothesline including installation. 1st the installation guy did not call is one day in advance to organize appointment. 2nd no one discussed with owner how high do they want the clothesline to be installed. ? Do they think we are dwarfs/ midgets. The living household member are at least 185 cms. 3rd no information mentioned that clarify enough about the installation is only for clothesline not included covers . Good point is the lady at call centre is very helpful when I ordered . Also good response between business owner to me on the message .
I actually have to reinstall again coz we cannot walk in the backyard. So sad I wasted my money .

Customer Service
Product Quality
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

AndrewSmith

AndrewSmithAdelaide

  • 12 reviews

Easy, quick service

published

Bought an Austral Duo Clothesline. Ordered online, delivered in 2 days. Smooth easy process, with no issues. The clothes line was relatively easy to assemble, though the instructions from Austral were oddly worded.

kathleen B.

kathleen B.Greater Melbourne (Inner), VIC

  • 2 reviews

Disappointed and exhausted

published

2 weeks after ordering, I contacted the company to check the progress. I was told it would be delivered at the end of the week. At the start of the following week, I chased this again to find that it would not be fabricated until the end of the week. I chased this again the next week and after finding that it had now been fabricated, it was going to sit in the factory until the end of the week before dispatch. To be delivered the start of the following week.
It would appear the the 5-20 day "guarantee" on manufacturing time it just a catchy phrase that has no value. Deeply disappointed with the lies and run around I have had to endure.

Customer Service
Return Claim MadeNo
Store Locationhttps://www.lifestyleclotheslines.com.au/?gclid=Cj0KCQiAkKnyBRDwARIsALtxe7jG-fujCzhJrorZ7xxl1BcHkgnlYhvjZt-JgJK3wUeTl57G6JY5_RQaAgAIEALw_wcB
Ramya

RamyaRichmond-Tweed, NSW

  • 4 reviews

Dreadful Customer Service

published

Ordered and paid for product - was informed delivery would be between 2 and 9 days. I organised other work to be done during that time so the tradesman could also install the clothesline. Two weeks later no clotheline. When contacted was told they would ship it the following day!!! When I asked why I had received confirmation it had been dispatched when it hadn't there was no clear answer. They don't appear to care less about customer satisfaction. I will never buy another product from this company.

Return Claim MadeNo
YNOT

YNOTMelbourne

  • 5 reviews

Great Service.

published

Very happy with the service, delivery and installation of the Austral Super 4 Clothes Hoist.
The price was competitive and we were kept informed of the process from start to finish, via email and phone.
Thanks.

Customer Service
Product Quality
Return Claim MadeNo
Kayzee

KayzeeBendigo

  • 16 reviews
  • 1 like

Very happy

published

Purchased an Austral Foldaway 51 rotary clothesline. Arrived within a couple of days after ordering! Very happy with the amount of hanging line space - this was my main concern as we were replacing a huge 1960's Hills Hoist. The plastic handle & rotary parts probably won't last for a lot of years in the harsh Australian heat but overall very happy with this clothesline. The big bonus was that were able to remove it completely for a recent party held in our backyard & use the area for seating! No issues with Lifestyle Clotheslines - would use again!

Customer Service
Product Quality
Return Claim MadeNo
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RSB

RSB

  • 2 reviews
  • 1 like

Great service

published

Very good service. Got a phone call from a very nice young woman letting us know that our order would be late because the colour we wanted was not in stock.

Customer Service
Return Claim MadeNo
Annemarie

AnnemarieMetropolitan Adelaide, SA

  • 2 reviews

Great service

published

Lifestyle clothesline went over and above to get medical the color I wanted to match my fence of my brand new home . There price was excellent give them a go you won’t regret it .

Customer Service
Product Quality
Return Claim MadeNo
Store LocationOnline
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PatriciaG

PatriciaGMid North Coast, NSW

  • 2 reviews

Should have made this purchase months agouti

published

Happy with my portable clothesline the service was great and the staff very helpful. I would recommend Lifestyle Clothesline to anyone. From the time I placed the order to the delivery man just great

Customer Service
Product Quality
Return Claim MadeNo
Store LocationOnline order
See all answers
Kat

Kat

  • 5 reviews
  • 1 like

Good product

published

I ordered an austral removable clothes line. The web site said upto 9 business days for delivery. It came on the 11th day after I sent an email asking where it was. No real drama. A friend cemented the base in and it’s all good.

GrillaBBQ

GrillaBBQBrisbane

  • 26 reviews
  • 4 likes
  • Verified customer

Paid to write a review and you could win $100

published

Are the reviews real or just hopeful they will win $100!
The product design is flawed, at the front rain falls off like a roof, this is because the entire front of the cover is secured to the front of the clothes line. The rear is secured only on the sides. When it rains the water collects and pools on top of the cover at the rear. This is because the back is not attached to the frame. Difficult to describe! I have had to heat a screwdriver and insert holes at the back so it will drain the water, basically any positive review must have not has rain or perhaps they wanted the $100

Customer Service
Product Quality
Return Claim MadeNo
Store LocationOn line
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Dagmar

DagmarGreater Melbourne (Outer), VIC

Exactly what we need

published

Service was very good, from ordering to delivery time.
My husband was able too install it and I already have the washing hanging.
The quality is good and we are happy to buy an Australian product

Customer Service
Product Quality
Return Claim MadeNo
Store LocationWebsite
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Garden Shops

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LizB

LizB

  • 2 reviews

Clothesline purchase from Lifestyle Clothesline

published

Upon first use one of the clothesline one of the cables broke. Tried contacting company via email with no response.
I further followed up the email with a phone call (to which I was advised they would contact manufacturer). I have been waiting months and still have had no response.
The product itself is not what would be expected and seems to be of very poor standard.
I will never purchase from them again!!!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationLifestyle Clothesline
See all answers

Installation of the cloths line

published

We purchased the clothes line in December and got it installed by Bill. Great service, no job to big or small. Highly recommend using Bill to install your cloths line.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationVia phone from website
See all answers
Kathyp

KathypSydney, NSW

  • 5 reviews
  • 4 likes

Great products and service highly recommend

published

Ordered 2 clothesline’s which were very well priced compared to competitors and their website was easy to navigate, the items came quickly with good secure delivery and we were very happy. Would highly recommend

Product Quality
Return Claim MadeNo
Russell Oslington

Russell OslingtonKillarney Vale

  • 2 reviews

Good Quality Line

published

Looking at the specifications of various companies products, this unit exceeded all others available (that I could see on the net). Also has 15 year warranty, others only have 5 year. Straight forward install for any one reasonably handy. Very easy to fold up or down, cranking mechanism is smooth & easy also. There is far more colour choice than any other brand too.

Awesome Lifestyle Retractable Clothesline

published

I was replacing a 40 year old Hills Retractable clothesline and discovered on line the Lifestyle Clothesline Company. It was fabulous to see there was now an Australian manufactured retractable clothesline which fitted our backyard exactly, connecting it from the mounted section on the wall to the already existing pole. Just perfect! The company was extremely helpful with ordering and superb next day delivery of my purchase was simply amazing. It is simply a delight to now hang the washing on this very functional clothesline.

Product Quality
Return Claim MadeNo
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Questions & Answers

Ginni B

Ginni Basked

Have not received clothesline or refund I would appreciate if someone could contact me to resolve this issue
Thank you

1 answer
Fired Up
Fired Up

Contact them directly rather than asking the public

Tony

Tonyasked

Can the austral foldaway be lowered it's too high for my partner

2 answers
Nic
Nic

Yes, the austral foldaway can be lowered

Hi Tony, Yes the Austral Foldaway rotary clothesline can be lowered. It does depend on the position of the bar in the ground socket. There is a bar inside the socket that is set by the user when installing. this controls the height of the clothesline. If the clothesline is to high when in its lowest position, the socket would need to be dug up and the bar lowered in the socket, then re-concreted in. Hope this helps.

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