Lifestyle Clothesline

Waited months to be installed. Found to be defective upon installation. Promised to return in two weeks to fix, havent heard from since. Buy similar much cheaper from Bunnings.

* PAYPAL REFUNDS - make sure you show/attach copies of your attempts to contact seller/get order completed, and the liquidation email. I did that and my paypal refund was approved (submitted it 28/1/26, approved 7/2/26) Ordered clothesline mid November, they said there would be delays. Mid jan I emailed to follow up on order with no reply. A week… Read more

later, emailed again and no reply. Googled and saw other people saying they were going into liquidation. Then about 5 days later I received email advising of liquidation, they said they would try to provide product or refund. 2 weeks later, email from liquidators advising little chance of goods being provided. Thankfully I’d already submitted info to paypal and requested refund.

Very frustrated! We ordered a clothesline back in November 2025. I contacted in January and was advised via return email that it would be "dispatched soon". I now see that the company has gone in to liquidation, only by visiting their website. There has been no communication to me about this and there appears to be no way of contacting the company.

I am copying and pasting my Google review! PDATE 19/01/26 BUSINESS told husband they are closing down ( going into liquidation)and will keep him… Read more

updated! No offer of refund. They had lied about shipping and gave a fake tracking number as we rang courier company direct! They knew all along they were going into liquidation and were quite happy to steal Customers money for orders they had no intention of fulfilling! I suggest for any other poor victims to try and get a chargeback through your bank! This Company is absolutely appalling! We have lost $500 on an invisible clothesline. I did tell my Husband to buy through Bunnings or Mitre10 at least we would oh had a clothesline by now.

Poor customer service! We would not have had a clue our ordered made on the 24th November was going to be delayed, it was only that my husband emailed to make an enquiry, that we were told . Now to further find out, office will be closed until 12th January! This is why I did not want my husband’s to order online.

I ordered in September 2025... have had no updates since October 2025, and no delivery - they have gone into Liquidation... who is the Liquidator??? When will we be contacted - who knows??? Show details

I had an order from December and they have just sent me a notification of a full refund. Highest respect for this company. They have encountered problems... Big companies like Bunnings is making it just about impossible for smaller Aussie companies to stay in business. Show details

And the wait continues ..........one thing I understand with this company is communication isn't their strong point even the installer who text to say he was available to install said clothesline couldn't understand why there was no access to the property as I had told them from the beginning that no one would be home only on fridays to Monday s… Read more

otherwise would have to be late in the afternoon as we worked and there was no access to house so they could plan the installation for the required availability.......apparently this message was lost after the money was paid in full as installer said no one told him and he would have to reschedule for the following week that was almost two weeks ago have heard nothing since ......rang lifestyle clotheslines today only to get excuses as some installers only do certain areas on certain days yet this was also conveniently left out during ordering process Well screw you lifestyle clotheslines refund my money if you can't figure it out It's absolute nonsense how you treat customers I would have given no freaking stars if I could Just disappointed on all levels maybe the ACCC can get you to fulfil your obligations seeing as you can't

Very happy with clothesline and service – Just some feedback re my communication with your company, Lifestyle Clotheslines. Right from my first discussion with Gary I have been very impressed with customer service I have received as well as the email communication. After ringing two other companies I was fortunate enough to ring your company, speaking to Gary who suggested re stringing… Read more ·  1

my old line at a cost of $200 plus extra for clips, so a time was made with Matt to do that 9am last Wednesday. Unfortunately due to the age of my line it couldn’t be re wired so I was left with no choice but to ring and order a replacement clothes line, again getting Gary on the phone who talked me through my options. He was very helpful, polite, making the decision and payment very easy, installation booking made for today. Contact from Matt all along has been brilliant, even advising he would be here an hour earlier today than original appt time, and even ringing me on Good Friday morning to make original appointment. Customer service all along has been 100% from all involved and I would not hesitate to recommend your company to anyone needing a new clothes line or repairs to their current one. Matt was even happy enough to change a light globe for me on my back porch this morning, his payment being a block of chocolate which he appreciated. I also liked your costing, flat fee for installation of new line and removal of old line no matter what was involved. Overall very impressive company and in my experience I certainly have no complaints at all. Thank you.

Austral clothsline – Bought an Austral clothsline from Lifestyle. Delivery speed was good even during the Christmas holiday period. The product turned out to be defective as the retraction spring wasnt functioning. After the holiday period, when the issue was reported, Lifestyle made immediate arrangement with Austral for resolving the issue. Austral team called me… Read more

the same day and organized a replacement. Overall a good experience. Couple of suggestions: 1. I would prefer that the order form be clear that the Coach screws for Hard walls are not included. I had to scramble to get them from Bunnings for the installer. Surprisingly even the packaging says 2XCoach screws but doesnt state if they are needed or included. A bit confusing. Otherwise the replacement product is all good 2. The first week of the new year apparently is a shut down period for Lifestyle. Nowhere on the website it was mentioned as such. I made several calls and waited indefinitely on the chat(which btw provides and auto response that someone will chat in a few minutes). Would be good to know when its shutdown rather than assuming and/or wasting time calling you

My first contact with Lifestyle Clothesline was impressive, I ordered my clothesline together with installation/removal. After an initial concern re delivery (I now know due to unavailability of product), I am happy that we used Lifestyle Clotheslines. Delivery arrived the day after dispatch and installation/removal the next working day after… Read more

contact. Gary the Manager was very polite and helpful and Dallas who installed our clothesline very courteous and professional Thank you

I ordered a line 25th March and finally received it 22nd April. Longer than anticipated, However, I must certainly complimen Dallas who did the installation. He was efficient, quick and a very nice young bloke. I'm extremely happy with the line. It is of excellent quality, easy to use and much better than my old one that 'died'. Thank you Dallas for a great job. Very happy with the final result.

Good experience – Good instructions, easy to install, easy to thread the line, Works well in our small courtyard and folds against the wall out of the way when not in use. Well built and is a quality clothes line. I used lifestyle clothes lines because of the variety of styles and sizes. Highly recommend! Show reply

Placed an order last year and was told there was supply issues and there would be a long delay. I was ok with waiting for the product. Clearly this was a lie, the company now in liquidation. These crooks owe me $300.

Ordered in Oct 2025, chased up numerous times after the waiting period passed in Dec & early Jan, advised of delay twice, then finally told at they’d gone into liquidation after my most recent query. How do I get my $400+ refunded?

Placed an order in October and got given some nonsense excuse that its coming soon, called them in December and the said sorry we are shutting for Christmas and mine will be the first one made!!! now to find out they have closed down is disappointing... I wanted to support an Australian business. Who is the liquidator? Show details

Bought a cloths line in august 2025 paid in full emailed numerous times keep getting the same response shortage of materials supply. More emails sent response should be dispatched with in a couple of weeks last email sent will be dispatched in 2 days three weeks later still no cloths line or communication. Tried ringing this morning and found out… Read more

they are in liquidation no line no refund no communication . Will never trust a AUSTRALIAN COMPANY AGAIN buyers be ware

DO NOT buy from here. I ordered a clotheslines online on the 3rd of Jan and they contacted me on the 19th of Jan saying they had gone into liquidation and couldn’t fulfil my order. DO NOT order from here. No refund and no delivery of product. They continued to ‘sell’ online over the Christmas break, taking hundreds of dollars from people even though they know they were in liquidation. Show details

Give the Managing Director a call and see what he can do. I've left a message, see what happens. I'm sure he will do the right thing. [Number Removed] [Name Removed] If anyone wants to check the status of their refund. Worth a friendly chat to see how he's going with it. Show details

I ordered a clothesline on November 4th and received an email weeks later offering a different product or a one month wait on my order. No offer of refund. Further emails over 2 months citing issues with supplier and response to my email last night is that they have appointed a liquidator. Looks like I've lost my money as they have not responded to my request for the process to receive a refund.

I feel for everyone who has been ripped of by this company. I'm sure at one stage (based on the positive reviews) this was a good company that has gone downhill for whatever reason. I paid over $600 in mid-December to find out this week they were in liquidation. Reach out to your bank and see if they can assist. My bank were able to help and I got… Read more

my money back in full. I wouldn't even waste my time reaching out to the company - they will just ghost you.

Gut-wrenching... As with many others here this company has taken my money for a clothesline and installation. I checked on progress over several months and they were "waiting on a part" which supposedly was delivered to the installer in January and now they say "sorry we've gone into liquidation". No mention of the installer, the parts or claims… Read more

for refunds. I'm looking into options to recoup my $518. My trust was based partly on great reviews so WDYT - genuine? I so hate to feel stupid; I will be chasing this up with the bank/card company and with the liquidator if that is what is happening. If I can afford it later in the year I'll be heading to a real shop with real products to replace my old line - I was hooked in by deals and specials and this was a very expensive mistake.

I ordered & paid for a clothesline on 3/12/2025. I called the installer number I was given today. He told me they had gone into liquidation. I have not been able to contact them on any way listed on theIr website. I contacted Fair Trading & they… Read more

told me to lodge a NCAT claim which I've done. I've contacted my bank & also lodged a dispute on the transaction. I also sent an email to sales@lifestyleclotheslines.com.au & sales@nelsoninternational.com (this is the parent company). This company also trades under Cleva Cover. BEWARE!!! Good luck to everyone else trying to get their money back

I paid the full $284.40 some time ago for an ECO Twin Clothesline. I'm still waiting to receive my order. Left a phone message last week, received an email saying "We are actively looking for a solution to get your order to you, but at this point we are not sure when this may be or if this will be possible." In other words, the company has gone… Read more

into liquidation. What's annoying is that they kept taking orders even when the business was in trouble. So, your money, my money, was propping them up until now. Not happy :(

We paid in full for a clothesline on 1 December 2025 and have not received any product and have been lied to about the delay (they blamed holidays, then the manufacturer , who confirm that they have stock but only supply to on-sellers who pay the… Read more

manufacturer…) The business owners sold their home on 18 December 2025. The website is saying “maintenance in progress”. They aren’t answering their phone. You can draw your own conclusions.