Lifestyle Patios
Verified39 reviews
In-depth reviews
Listened to what we want, and then delivered for us – We met with Steve and let him know what we were thinking about. He helped us with some ideas. Over a couple of weeks we ended up with our design, and we love it. We were very particular about what we were getting, and Lifestyle Patios worked to deliver our idea. We had them to our house at least 4 times before we gave them the work, and they were… Read more
always extremely helpful.
Lee in the office has been very easy to deal with, the whole process happened on schedule and they worked on Saturdays when the weather through the week was unkind to keep the project on track.
Their installers were extremely easy to deal with, worked very hard and left the site neat, clean and tidy. They did a great job, accurate and well built.
I can recommend this company as they did what they said they would, when they said they would and left us with the job completed in a lovely state, clean and tidy. Very happy customers. As they are local to my area, that is a bonus to us.
Exemplary Customer Service Delivering A Quality Product – Dear Lee, (Management "Lifestyle Patios"), I am writing to you in relation to the recent installation of our patio. Right from my first meeting with Dave Newton through to the completion of the project I have experience a unique consistency of exemplary customer service. I had a need to contact your office on a couple of occasions and on… Read more
each of these the communication was of the same high standard.
On the day of construction it was a pleasure to have Paul, Corey & Andrew on site. The professional, friendly and efficient way that they went about their work gave me a lot of confidence in the job being done. The completed job exceeded my expectations, but the finishing touches of clearing the site and wiping down the entire surface area gave it a special conclusion.
All in all, I am very impressed with your whole organisations approach, and have recommended you to two potential customers already.
Finally, thanks for a wonderful extension to our home, we are very happy with it.
Yours Sincerely,
Peter Jack
Run for the hills! Ripped off. Leaking roof. Don't care once they got your money attitude – For 13 years I put up with an old carport roof that leaked. The whole purpose of getting a new carport was to have a new roof and be free of leaks when it rains. Do you do gable roofs I asked the salesman. We can do anything he said. He omitted to inform that Lifestyle Patio gable roofs LEAK right along the centre beam, ridge cap, so right in the… Read more
middle of the carport space. What they omitted to inform was that the product they use AUSDECK cannot seal along the ridge/does not have a ridge cap like every other tin roof you can install like Colourbond for instance. Instead they just put a metal flap along the ridge and fail to provide that highly relevant information about not having a proper ridge cap. Not only that, the other thing they fail to verbally notify you of at point of sale so as to insure your fully informed, is that you have to clean the underside of the roof 'at least' every 6 months. Otherwise the cheap and flimsy AUSDECK material gets dirty rusts spots and you'll have a rusty and rotting roof within a couple of years. I have a bad shoulder and scared of heights could never attend to such a mammoth and risky physical cleaning task. The entire experience for me has been nothing less than an expensive nightmare. Had they told me about the leaking roof I would never have gone ahead with Lifestyle Patios because the main reason for me getting a new roof was to enjoy being dry when standing under my carport roof. Instead now when it rains it is actually WORSE than the leaking from my old carport roof. It is disgusting that they don't tell people the truth. When I told their build manager about what they have done he said that maybe they should start telling people what to expect. Also, after admitting liability they then offered to charge me nearly $1000 to install a wider ridge cap!!! I would NEVER use AUSDECK or LIFE STYLE again nor would I ever recommend either to anyone. Run for the Hills and get yourself a real roof - one that doesn't leak and that you don't have to waste you precious time and energy in cleaning.
Positive reviews
Excellent product and service – The sales person came on time, and talked me through the options clearly. The installation team arrived on time and came prepared to deal with an awkward installation site. I was impressed to observe that 'out of site' aspects such as underground drainage connections were completed in a professional way. The patio is well designed and is well… Read more
finished. The sales, office and installation staff were polite, respectful and accommodating at all times. Delighted with every aspect of the project.
A Very Professional Business – If you are in the market for a patio we highly recommend you call Lifestyle Patios. Our new patio looks fabulous. All the staff were professional from the moment we made contact and their communication was excellent. Dave was such a help with his years of experience in the business, he gave us some great ideas. Once we decided on the design… Read more
the whole process from start to finish was a very smooth transition.
Lee organising paperwork and build dates from the office made the whole process hassle free.
Our installers Gavin and Sarah worked tirelessly Friday through to Wednesday to deliver an outstanding well finished patio. Their communication skills were second to none and when finished left the site clean and tidy.
Well done Lifestyle Patios.
Well done Lifestyle Patios you delivered as promised.
Professionalism Personified – Do yourself a favour if in the market for carport/patio addition. This company is no less than EXCELLENT on MANY levels including affordability, quality,user friendly,proactive inclusion of client and provider. Happy to chat with any prospective customers in regard to our most pleasant and satisfactory experience.
Negative reviews
Very unprofessional – Quote given finally, issues with sales person Russell and staff. Highly recommend people go elsewhere, save money, less dramas. Keep calls recorded and everything in writing to cover yourself from their lies.
Misled – After specifically asking the question at the time of being given the quote if rain would come in from the flyover, my husband and I were told "maybe if the rain is torrential and blowing a gale we may get some". 2 days after installation we were sitting under the flyover and it started to rain, not torrential and no wind, and guess what? We got… Read more
wet and had to move under the main roof squashed up with our visitors and madly moving the wooden furniture out of the rain. As it was Easter Sunday I immediately rang head office on the Tuesday stating the problem and was told "you can't have it both ways, the breeze and no rain". I couldn't believe my ears. Why would I have accepted a quote knowing that the rain would come in when I could have gone with the cheaper option and had it butted up against the house with no breeze and no rain? I was then told to ring the person who gave the quote, which I did. No answer so left a message. No reply. The lovely man who installed the pergola turned up on my doorstep unannounced about a week later to check out the "leak". Told him there was no leak and explained about the flyover. Didn't hear another thing until a threatening email was sent from the company demanding payment that day or a further 20% would be added to the bill. I immediately rang Jason (the Manager, I think) who simply would not accept what I had to say and just kept demanding payment or he would sue. Very disagreeable manner. I tried reasoning with him to even reduce the price to the cheaper option but he replied "why would I do that"? I'm embarrassed to say that it then turned into a shouting match between us and he hung up in my ear. So much for their Website philosophy of "Comprehensive Customer Service" and "Customer satisfaction is our No. 1 priority". What a load of rubbish!! I would never ever recommend this company to anyone and they obviously don't appreciate the power of social media.
Heather
Waste of money – I've had mine a few years now, after the first lot of rain they came back and did some sealing, the second time after substantial leaking I was told a plant was growing into the drain, this all checked out fine, then the third time I was actually told that all patios leak to some degree !!!! I'm just sorry I didn't take this further as now I have to pay to fix the damage caused by their incompetence .
Recent reviews
Best quote and job – Scott and his team were extremely helpful in advising us on repairing our back patio and being able to bring our laundry up from downstairs. The workers came last Monday and finished Tuesday, they did a fantastic job. We are so thankful for all of their help and would not hesitate in recommending them.
Job well done – We had a large back deck built by Gavin and his partner Sarah, they did an absolute amazing job, they worked very hard and very well together,craig and I are two very happy customer's ,thankyou so much for our extension on our home,I hope I spelt the names right,we will be choosing lifestyle patios later on for more renovations and I hope we get them back to do it ,also thankyou to Sam for getting the ball rolling... Show details
So very happy with our new patio! – It has been a pleasure to deal with Lifestyle Patios. Rick, Steven, Chiara and Jasmine have been on top of things from the start and have always been happy to answer any questions that my wife and I had regarding the product or the build process. Gavin and Sarah, who built the patio for us, were just awesome. It was so refreshing to have trades… Read more
people take such pride in the work that they do. It wasn't just the build quality that impressed me, it was the respectful way that they treated my property and the professional manner in which they conducted themselves. Well done LIfestyle Patios!
Peter
Great Service – All the staff at Lifestyle were great, easy to get along with and quick to respond to any of our needs or requests. It was a very painless exercise and we are very happy with the finished product in a timely manner.
Find out how Lifestyle Patios compares to other Home Renovators
Know better, choose better.
Great Idea from Dave – The cover is fantastic, i love it and a big thanks to Dave for his design idea, as what i had in my mind would have been totally wrong for the area, , your company is great and i love the fact that even 10 years on ,the same staff are still there to deal with which is a credit to the organisation
Impressive from start to finish – I recently had Lifestyle Patios install both a double carport and patio roof. While I am thrilled with both products and their quotes were very competitive, I was really impressed with this company from beginning to end. The quote person Steve was prompt and had good ideas. Brendan came and checked everything prior to making the products up and… Read more
found a way to save me nearly $200 based on my site. The installers Craig and Lachlan were professional, efficient and helpful. They paid real attention to detail and when relevant, Craig ensured that I understood what was being done and why. It was so nice that they took all the rubbish and off cuts away as well. Lee in the office was lovely and so prompt with everything, including a refund when I accidently overpaid the invoice. Overall, it was a great experience and I highly recommend this local company.
Got exactly what I needed – Salesman, Ian, arrived on time, designed and costed our job after comparing quality of materials. Thoroughly professional company from start to finish. Construction took place as stated and was finished within the two days envisaged. Proud of a new big patio and do not hesitate to reccomend. Dimitri (Sumner)
Quality + – Awesome from beginning to end. Russ designed what we needed and suggested the extras we hadnt thought of, like the colors and extra thickness in the posts, yes it cost a little more but so worth it. The installers were a fantastic team who couldn't be faulted. On completion the carport looks like it is a part of the house and not just stuck… Read more
on as an after thought.
Everyone stops and compliments us on it.
Thanks Lifestyle you are highly recommended, very happy customers.
Excellent Company to deal with! – It was an absolute pleasure to deal with Lifestyle Patios throughout the whole process. From our initial quote Bryce, who was extremely friendly & knowledgeable, to the installation with Gavin. Everyone was friendly, polite, clean and hardworking. Yours was the only quote we got for our job, and we have absolutely no regrets whatsoever. The… Read more
installation from Gavin was great, he did a very thorough and neat job.
We are so happy with our new roof, it has made a huge difference to our outside area beside our pool. We can actually use the space a lot more now.
We had a good feeling about Lifestyle Patios right from the start, and we certainly were not disappointed.
We would definitely recommend Lifestyle Patios to anyone.
What a difference to our 'Lifestyle' this patio has made ! – All staff are courteous helpful and innovative from the first meeting on site through to quotes and to the install. The installers are brilliantly skilled and very keen to do the very best they can. They are also keen to communicate immediately if they strike a problem during the install. Can't recommend them highly enough. This is the second time… Read more
I have used Lifestyle Patios and can say that they are consistent in performance. Great people, great product
Great Work! – Very happy with my new patio thanks to all the team at Lifestyle Patios. The patio has been finished to a high standard, was well priced and the whole process was made easy and efficient because of the organised, reliable, professional and friendly service provided by Lifestyle Patios.
Great work – Lifestyle patios were very professional in all they did for us; from the initial quote through to the final built patio covers everything came together well. The new covers just opened up our outdoor areas and the whole area has a new lease on life. Unlike salespersons from 3 other companies,Scott met with us and was able to understand what we… Read more
wanted rather than trying to sell us on what the company wanted to sell. His suggestions and advice were backed up in just a few minutes with a 3D rendering of the finished product so we know right away how it would look.
Well done to Scott, Lee and Craig.
Extremely Professional – Very impressive organisation. Firstly the way Russ helped us design a patio that met our needs and complimented the design of our house. Followed by friendly, prompt service and communication from Lee and the guys at Head Office. Efficient council approvals and build completed well within the installation timeframe we were given when ordering.… Read more
Great installers, kept us informed throughout. Fantastic payment schedule, 10% plus council fees, and then nothing to pay until they showed up and started working. This is the way all companies should be. We are so happy, we will be using Lifestyle again for our carport in a few months time !
Find out how Lifestyle Patios compares to other Home Renovators
Know better, choose better.
Well beyond our expectations – The job Lifestyle Patios did building a covered Deck and Patio on our old home has transformed the look and feel of the house well beyond our expectations. From our initial contact with Dave and his guidance and very prompt response with 3D Designs and costings to the actual process of building the Deck and Carport everything was done in a very… Read more
professional manner. With no delays to the construction, great workmanship and attention to detail. We would recommend Lifestyle Patios to anyone considering a Deck, Patio or Carport.
John and Catherine
Car port – ****lifestyle patios**** 1300 417 950 or 0427 461 486 Fantastic service from the start to the finish. The trades people they use are a real credit to the company. We have renovated for 2.5 years and used every trade, lifestyle patios were the best, we can not thank them enough for a superb job. Jo Bellbowire 4070
High class work – I recently had a patio constructed at my retirement villa at Bribie Island by Lifestyle Patios. From the officer administrator, to those directly involved in the measuring, design and planning through to the tradesmen builders all performance and workmanship was of the highest level. I am very happy with the finished product.....Keith Smith.
Value added to home and lifestyle – We had a 25sqm area that sat between the back of the garage and the existing patio that was just plain ugly. The grass wouldn't grow and it was only good for the trampoline which was an eyesore when looking out from the kitchen. After two years of thinking about it we decided to roof the area and create an outdoor kitchen. The original plan was a… Read more
simple colour bond overhang roof but we knew it would look cheap and after building the house only four years earlier we wanted more. Lifestyle Patios came to the rescue and designed a simple but elegant roof that has added amazing value to our property. With 50mm insulated sheeting complete with down-lights and the three sides closed in with light allowing sheeting, we now have another living area in all weather. The kitchen is cooler in summer and we now have BBQs all the time. We can't thank Lifestyle Patios enough, if we went with anyone else I think we would be looking at a cheap add on, with Lifestyle Patios they added class and value. It just looks like it was always meant to be there.
Thanks to the whole team for a wonderful experience. We will be back if we ever need this type of work again.
Never fail to amaze! – Just had a deck and patio put on out the back and it's fantastic. This is the 2nd time we've used lifestyle patios, and we were really happy with the first one so we decided to go with them again. This one is even better! The design catered to everything I needed and the service was excellent. A big thank you to everyone involved - we LOVE it!!
Too Many Kids! – So we have our kids getting their first cars, so we decided to build in the garage to give the kids some space. Once we did that we needed a cover for the car, nothing fancy, just a cover. Lifestyle built us a greeat cover for 2 cars, that could fit 3 cars in if you needed. We didn't believe them when the sales guy said it would be built in a… Read more
couple of days, but it was. We were really impressed with the speed and quality of finish. I would recommend you give them a call if you are in the market, they seem like they are on the money.
Definitely love our new Fly UP insulated patio – We decided to upgrade our existing patio that was attached to the house eave after seeing a new Fly Over patio getting built around the corner from us. We did like the design, so we organised for a couple of companies to give us a quote. The first was from a well known company that advertises on TV a lot- the rep was nice enough when I showed… Read more
him what we wanted and he measured up - but then took it to a whole new level when he sat down with us to work out the quote. The first price was astronomical and then came some very high pressure selling as the price was miraculously reduced in stages if we signed on the line that day. The final price was still way over our budget- so I told him thanks but we need to get another quote to keep his price honest. He left us a brochure but then refused to leave a written quote with us - which I could not comprehend !!!
The second company was very professional and the rep knew his stuff, he was a bit rushed so he measured up and said he would get the quote back to us in a couple of days. He did ask a lot of questions about what we wanted and explained how their product was built - which was good - but he was also persistent on asking who we had got other quotes from. A couple of casual questions would've been OK and acceptable and we did end up telling him that his would be the second quote and we weren't impressed with the first company because of their high pressure selling technique. But he then told us to watch out for this company and that company on how they do this and how they do that. He made mention of Lifestyle Patios and their Fly Up design in particular and rubbished it. . . .I'd never heard of the fly up - so I asked him what it was - in short, he gave me a brief description while bagging it at the same time. Anyway after waiting a couple of days waiting for his quote I was intrigued by the description of the different style of raised roof so I called Lifestyle to organise a quote.
Lifestyle's rep came around a day later for his inspection and was very professional as well - he did ask me if we had had any other quotes. . .I thought here we go again, but he clarified it by then saying "the only reason I ask is, was there any particular design or options that anyone else has showed that you really liked? If there was then I am happy to quote the same design and you can compare the materials we use and also the price.. . .All good. He measured up and then sat down with us to show us a heap of fly over patio photos on his laptop. The design was pretty straight forward and from the photos we saw 2 designs that we liked with different bracket types.
He then said Lifestyle had a Fly Up design that we might want to have a look at as well.
The design was definitely more modern than the standard fly overs - plus it had a sealed screen and a box gutter option. I said I'd really like to get a quote on both.
In short the quotes with 3D drawings were emailed the next day - the fly over roof price was almost the same as the second company's quote. (both quotes were 40% cheaper than the first company's price though)
The fly up roof was about 3% dearer than the fly over design- but included screens around the 2 sides and a box gutter. . . . .
It's now all up and finished and we have had couple of really good downpours already to test it out. The finished product is brill.
We were very happy with Lifestyle - the rep's approach was more tradesman than salesman and the installers are very good tradesmen.
.
WOW!! What an absolute gem!! – It all started when my wife suggested (demanded haha) we get a deck and patio for our elevated house. :/ So i started the horrible process of getting quotes.... Some of them never even show up let alone show up on time. But there was 2 companies that not only showed up, but spot on time and one of those companies rand 20mins before they arrived… Read more
to let us know they were on their way. That was LIFESTYLE PATIOS!!
What an easy experience it was with Lifestyle Patios, The salesman, Dave, was laid back but very professional and so easy to talk to. No question was to much for him and my wife threw some strange questions in. Dave could see that we were struggling with the vision of the design, so he whipped out his laptop and draw it up in 3D right there in front of us, It was very impressive.
We choose Lifestyle Patios to complete our major outdoor project and through it all there were a couple hiccups here and there, but we were always made aware of everything that was happening at all times. They made the whole process completely stressless.
The builders have now finished (Yay!) our beautiful deck and flyover patio and we had our first BBQ on it on Mother's Day. It was a great success and we could not be happier with the finished project.
The Builders were great, They were very professional and east to chat to as well. They cleaned up our yard beautifully and even put the soil they dug into my new garden beds that I'm putting in the yard.
Nothing seemed to much for Lifestyle Patios, even when i thought there was an issue, they came out and checked everything and explained a few things to help me understand how it was.
Just to easy guys!! Thank you so much Lifestyle Patios (Dave, Lee, Steve) I will be recommending you guys to everyone :)
Better than expected! – A year ago, I was thinking of a carport. Did the 3 different quotes, and wow what a huge difference in prices and also the salesman approach. I decided to go with lifestyle and Steve as the salesman, he measured up explained a few things and emailed me a quote the next day. Steve was great, laid back and didn't pressure me or constantly harass… Read more
me, unlike the other companies.
I changed my mind on size, emailed Steve, who come out again, re measured and re quoted.
Nothing was too much trouble.
Job was sitting on his desk till I was ready some 12months later!
I paid my deposit, and job was completed last week.
WOW I'm not easily impressed, and don't really like tradesman much, BUT these guys were fantastic. The builder Dusty and his offsider, we're lovely gent's, did a great job, and tidied up after themselves.
My carport looks fantastic, matches the house, and all the neighbours are commenting on what a lovely looking carport.
Very happy customers!
And Lee the office lady, who took payment at the end, all lovely to deal with.
Thank you Steve, Dusty, Lee, and the team at lifestyle patios. 10/10
Raechelle and Rob.
Thank you Lifestyle! – We highly recommend Lifestyle. They were patient in the months leading up to us finally signing off on our design. Scott understood what we wanted to achieve after waiting 2 years and his 3D drawings really helped us visualise it. We must make special mention of the builder, Gavin. He is an absolute professional and went out of his way to make… Read more
sure we were happy with the job. We found him a pleasure to have at our home.
The combination of Scott, Steve and Gavin have given us a great outcome and experience with Lifestyle.
Steven and Liz Cox
Wynnum West
Blew us away – Just had a 14 mr deck and insulated patio built with balustrading. They did a wonderful job and were very helpful along the way. I should ask for a commission as my job impressed 2 of my neighbours to the extent that they also had their patios built by them. It was great dealing with the Office manager. Thanks guys for a great job.
Easy to deal with no fuss would highly recommend to anyone – I had a carport and patio built by lifestyle patios from start to finish has been a pleasure to deal with keep everything simple and very good workmanship a+++ thank you lifestlye patios
Dodgy Deck – Don't use this company. Had to get the Qbcc commissioner out there and they had to rebuild our deck. Taking shortcuts from start to finish.
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.
Hi Bec B, In regards to your review, we feel you… Read more (+2 replies)