2LightInTheBox

LightInTheBox

 Verified
2LightInTheBox
3.4

3,038 reviews

PositivevsNegative
62% · 1,8741,052 · 35%
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Return Claim MadeYes · No
Product Quality
3.7
Shipping
3.8

Reviews

3,038 reviews
Luke C.
Luke C.7 posts
 

Atrocious customer service

Atrocious customer service. My parcel was stolen angs had absolutely no help feom them. Will never use them again.
Bob Owens Bob Owens
Bob Owens Bob Owens
  Verified

You must check out this place for bargains

A good range of products at great prices makes it easy to keep coming back Show details
David555
David555Darling Downs, QLD6 posts
  Verified

Happy customer

Great products, great prices, great customer services, prompt delivery times
Scott
ScottCanberra3 posts
  Verified

Second time back to buy more of some bicycle tops

Easy to find what you want and great selection of designs.
Great price and exactly as you see on line Show details
mummasall
mummasall
 

custom made clothing

Outstanding service and quick email responses. Fantastic quality of outfit, well made. Excellent quality of Fabric and Tailoring.
Would definitely use again.
From order to delivery in Australia was under 2 weeks
Vaughan T.
Vaughan T.Peel, WA3 posts
 

If it sound to good it is to good

Be careful I ordered 4 shirts that arrived. Ordered a size bigger than normal and they perfectly fitted. The problem was one should have read question but read questio so the n was missing one was supposed to be white over the shoulders but was all pinkish and greyish and looked like the ink had run after a boiled wash and one was covered in grim around the collar as it looks like it was dirty. Show details
Product Quality
Shipping
LightInTheBox
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Kay Dolman
Kay DolmanMetropolitan Adelaide, SA4 posts
  Fair Incentive Verified
Product Quality
Shipping
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Stak M.
Stak M.2 posts
  Fair Incentive Verified

Pretty good

Happy with most products although what you see online is different to what you actually get. Looks 'photoshopped' online. Still will purchase though as I have never seen some of the stuff they sell elsewhere. Easy service and they do try to improve their products when you aren't happy. Pretty good delivery times too. Show details
Barry Ryan Barry Ryan
Barry Ryan Barry Ryan2 posts
  Fair Incentive Verified

Happy Customer

Very happy with product quality and sizing delivery time slow
Veronique
VeroniqueSouth East Queensland, QLD7 posts
 

Deteriorated quality, very disappointing

I’ve been a long time customer and have bought many clothes, mainly Tshirts, tops, shorts and pants. I’ve been relatively happy up to this point, apart from some sizing issues ( sizes vary although they’re advertised as being the same measurements). In the last 5 months, the quality has seriously deteriorated - they’ve changed shirting fabric to some really cheap synthetic - hot, sweaty, thick and less stretch, tight neckline. Some of the graphics now come highly pixelated and blurry. I’ve even bought duplicate shirts that I’ve bought before because I needed a bigger size and the fabric is clearly not the same - it’s the cheap synthetic. Utterly disappointing. Mind you, the price hasn’t changed. They’ve just lost me as a customer.
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Monica R.
Monica R.
  Verified

Absolute crap

I ordered a dress with a lot of white pink and yellow in it .. have a look at photos to show what I received Show details
Product Quality
Shipping
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Paul.h
Paul.h
  Fair Incentive Verified

Ordered and arrived as per request quick delivery

Very easy clicked what I wanted then a few days later shipped and told when it would arrive
Kenneth W.
Kenneth W.North-East, TAS2 posts
  Verified

Thus So

The ordered goods were received in a timely manner and in excellent condition. I wouldn't hesitate to recommend LightinTheBox to my friends. The range and quality of products presented has no equal.
Horis Show details
Nettiebug
NettiebugWide Bay-Burnett, QLD2 posts
  Fair Incentive Verified

Happy

I am new to this site. Very happy with the process. Sites easy to use and checkout. Very happy with the tracking and updates on delivery. Products ordered are great, phone holder for car is great, shoes are so cute.
One thing that I will add is one pair of the shoes is a different colour to picture, but I love the colour anyway. Show details
Product Quality
Shipping
jacqueline k.
jacqueline k.
  Fair Incentive Verified

Great site

Great site just need to watch sizes as they vary alot .

Questions & Answers

Barbara A.
Barbara A.

I ordered a black and gold basin mixer order number 9485708 on 24/02/2024 and have had no confirmation. Already sent an email with no response. Please return my money back into my account as promptly as you took it out. Email barb.andreasen56@gmail.com

Terence B.
Terence B.

I wish to return an item however there was no Return voucher or letter in the package, where do returns have to go to?

Oz surfer girl
Oz surfer girl  
Terence B.
Terence B.

What is the address for sending items back that do not fit my requirements... Thwere was no return form in the package.

See all LightInTheBox questions

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