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90 reviews
5  D. E.  · Quick delivery and authentic products. This website will be my go-to. The overall experience was excellent, and I'm very happy with my purchase.
5  James S  · Fantastic range, SENSATIONAL pricing, fast delivery. What more could you ask for?!
5  Pennylou  · Super fast shipping even on a Sunday not expected at all they have all the k beauty you need
5  Madi B.  · I have used Lila Beauty consistently over the last couple years and have always had a great experience with no issues.
5  Marta G.  · Super speedy delivery! Super efficient communication and they even sent samples. Couldn't be happier. Order and delivery in under a week. I'm in Australia.
5  Victoria R  · Extremely fast shipping and helpful customer service. Definitely recommend to anyone who needs to stock up their Korean products.
Ayana
Ayana VIC 2 posts
 

Have bought many times and always arrives quickly. Never had any issues and I love that they always have rotating coupon codes on their homepage (easy to miss if you don't know).

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Irish
Irish QLD
 

Have tried ro reach out through emails, sending message but no reply nor acknowledgement of email if received or not. Both my cosrx vitamin c concentrate leaked and almost empty when I got them. I wanted Lilabeauty to acknowledge but nothing so far. Close to 2weeks now and I have not heard anything. Shipping is lighting speed but care factor seems like 0.

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Tima
Tima 2 posts
 

I just received my Medicube turmeric and kojic acid cleanser and every time order from you, you add this hichew lolly, and yes i can get myself those lollies but they make me feel so special. Also the items are always in great shape with samples of products from other brands but I just wanted to personally say thank you so much!! Show details

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Rechelle
Rechelle NSW 16 posts
   Verified

A fabulous K & J beauty skincare online website for Australians. Very well stocked items & the fastest delivery service I’ve ever experienced. They also stock other cult favourite skincare brands like Timeless & Geek n Gorgeous. And to top it off they have awesome sales & rewards program. Highly recommend FIVE STARS - TYVM Lila Beauty for excellent service & prices but no thanks from my wallet ;) Show details

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Sumina
Sumina NSW
   Fair Incentive  Verified

Perfect order with hi chew haha... and fast delivery, thank you❤️

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ALR
ALR 4 posts
 

2 out of 3 items arrived with the tamper seals broken/cut. I contacted via chat and after receiving no response, sent emails with photos. I also mentioned I'd paid for express shipping as I needed the products ASAP, so I was hoping for a quick resolution. It's now been over 24 hours with no reply. Based on other reviews they seem great, unless your order has an issue, then they're terrible. I wouldn't recommend taking the risk.

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Anthony dickson
Anthony dickson VIC 26 posts
 

I have ordered over 40 times from this place and I cannot speak more highly of them. They have a great range good prices and their delivery is so quick.

 Follow-up  · Still ordering at least weekly- such good prices and quick delivery. I had to return a product that had leaked during transit… it was quick and easy. Never had an issue with missing items- and I love that they throw in some samples with each order

Positive reviews

Peaches22
Peaches22 2 posts
   Verified

Lila Beauty has been my go-to Korean skincare online store since 2024, and I will never look back. Here is why they are my absolute favourite: Curated, clutter-free range: Instead of all-over-the-place products, Lila Beauty specialises in Korean skincare and cosmetics, mixed with a few top-tier Japanese brands. It makes browsing and finding… Read more

exactly what you need smooth and easy.

Unbeatable fast dispatch: Their team is incredibly dedicated. They pack and dispatch orders almost instantly – even on weekends! They are based in Melbourne and ship via AusPost. Living in Sydney, my parcels consistently arrive within just 3 business days with perfect, real-time tracking.

Weekly rotating sales: My absolute favourite feature. They host weekly sales offering an extra 15% to 18% off (and occasionally up to 22% off specific brands) on top of already competitive prices. It means you don't have to hoard stock or worry about expiry dates; your favourites will rotate back on sale soon enough. The site can get a bit sluggish during peak traffic times, perhaps because of these sales, but it’s a minor issue for such great deals!

Free samples & trial sizes: They always include free samples to try, which is fantastic for discovering new steps for your routine. Their trial-sized products are also incredibly handy for topping up your cart to hit their very reasonable $48 free shipping minimum threshold.

Customer Service: While I’ve rarely needed to contact them, the couple of times I did, they responded in a timely, professional, and helpful manner.

Lila Beauty provides a flawless, genuine, and highly economical shopping experience. I truly hope they continue to keep up this amazing work!

nc01042501
nc01042501 NSW 2 posts
 

Why I Prefer Lila Beauty Over WcosmaticI am a customer of both Wcosmatic and Lila Beauty, and I’ve noticed a clear difference in customer care between the two. At Wcosmatic, I have spent around $300–$400, but I did not receive any complimentary… Read more

samples or added customer care gestures. The overall experience felt quite basic for the amount I spent. In contrast, Lila Beauty has been consistently impressive. Their delivery is fast, their prices are very competitive, and they often include generous free samples in orders. Even though I may not use all of them, I’m happy to pass them on to friends and family. Interestingly, this has helped introduce others to products they later enjoy and go on to purchase themselves. This thoughtful approach to customer experience really stands out. It’s easy to see why Lila Beauty is so popular—people naturally recommend it, including professionals like flight attendants who share tips about ordering from them when they can’t find certain products in stores in Seoul, South Korea. Overall, I really appreciate Lila Beauty’s customer-focused approach. It makes the shopping experience feel more rewarding and personal..

 Follow-up  · Fantastic with loyalty program Return product or products un-open is no hassle keep the receipt that came with products in the box for proofs. Lila have a vast range of products more than everyone can imagine.

Tan O
Tan O SA 7 posts
   Verified

Great prices, fast shipping, generous with samples and the products are legit. Save your sephora and mecca skincare $ and spend 1/4 of the price here for better products. Show details

Negative reviews

Meh
Meh WA 4 posts
 

They do not accept returns for devices they sell. If something is not working, within the timeframe of 30 days, you need to accept returns. order #1244055

FanofSparkles
FanofSparkles
 

Great prices, good selection and fast shipping, but products not always in the best condition – This website has a lot of positives - it provides an inexpensive selection of Asian beauty and also ships fast. Unfortunately, twice now I've gotten products that appeared to be lower quality than identical products I've received from other websites (a BB cream that was unusually heavy and a Vitamin C serum that was already oxidised when opened) -… Read more

although most of the products I've purchased have been high quality and good value.

Given it's been hit or miss in my experience, I'm no longer comfortable recommending to other purchasers, but your risk appetite may vary.

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Jade
Jade WA 2 posts
 

Terrible Customer Service – Would absolutely not reccomend using this website, customer service is no existent

Recent reviews

Jennifer
Jennifer 7 posts
 

Lila Beauty is the best of the best when it comes to Korean (and other branded) Skincare products. I've ordered many Korean skincare products and also products from the Geek and Gorgeous Brand from them and they always deliver very quickly without any issue. Some other companies like Stylevana and Yesstyle advertise and sell products that they… Read more

don't actually have in stock. Lila Beauty doesn't do that, so you get products very quickly once ordered (within a few days and that's with regular postal costs). I order my Geek and Gorgeous C Glow from them (Vitamin C which is notorious for going off) and it's always very fresh. Plus they tend to have the best price and their customer service is excellent. Highly recommend.

JESUS CHRIST IS LORD
JESUS CHRIST IS LORD NSW 10 posts
 

I ABSOLUTELY HIGHLY RECOMMEND LILA. First of all, ALL OF THE PRODUCTS ARE AUTHENTIC! No cheap rip offs no scammed products every single item listed is authentic. SECONDLY it is the cheapest site I have yet to find that sells asian cosmetics. I have completely switched over from over priced cosmetics that never helped my skin to Korean skin care… Read more

and it has changed my face and life. ASIAN SKINCARE is by far the leading on the market bar none. I ALWAYS RECEIVE my deliveries within two to three business days of ordering and they always place samples and candy inside as a treat. I have discovered so many great products from the samples included and switched over to many of them. I love LILA BEAUTY AUTHENTIC and such a good site. May they never close down! VIVA LILA BEAUTY❤️

Max H
Max H 3 posts
   Verified

Have been shopping with them for a few years and have always had a good experience. Shipping is lightning fast, and products always arrive in perfect condition (with a few free samples thrown in). Their prices are always competitive too! Show details

Sydney Shopper
Sydney Shopper NSW 4 posts
   Verified

Have ordered several times from LB now, and they have always been reliable and speedy on delivery - usually get in less than a week, but i am in the same city. Prices are always great, and unlike a few others, are usually all in stock, so i have learned to check this store out first. Show details

Space Walk T.
Space Walk T. 2 posts
   Verified

This is the best place to buy your Korean and Japanese skin care needs. It's not only the great price but the service is excellent also. If you live in Melbourne you normally get your package delivered the next day after ordering. I've done several orders from Lila Beauty and the products are genuine, and the service is excellent. A big thanks to the team at Lila Beauty, you're all doing an amazing job.

Cat
Cat Australian Capital Territory 19 posts
 

Fantastic company, trustworthy and great costumer service. I had an issue with a product (not at Lila Beauty's fault) and they quickly helped me and organised returns. I find there is an amazing range of stock and generally cheaper than what I can find at the few shops around me that sell K beauty

eilatannat27
eilatannat27
 

Lila beauty is legit, I've been ordering from them from about a year now and I've never had any issues. The orders are usually dispatched the same day if ordered on a weekday, and they arrive super fast even without paying for express. Their threshold for free shipping is low which is great, and express isn't much extra. They have a massive range… Read more

of products and their pricing is so much cheaper than going into a shop or comparing to other online websites.

Maddy
Maddy VIC 5 posts
 

Wow! Such a good experience. I ordered late on a Sunday night, order arrived Tuesday as I’m in Melbourne. Considering I had placed an order with a different site for K Skincare weeks ago and have been scammed, this service was so well received. Thank you!!!!!!!!!

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Gagan
Gagan 3 posts
 

The whole process of ordering was really smooth. I was skeptical to order but turns out a good company you can trust. Products arrived in time, with signature receipt, kept me informed via email with every step of tracking my order. Packaging was good with little samples of Koren products in it. Defo will order again.

Aida
Aida 2 posts
 

I was about to order sth online, I checked its rating here and noticed that the shop has a really low rate, then I remembered I had seen Lila Beauty and checked the rates here. The ratings are correct! I had a great experience with Lila Beauty, ordering without any Hassle, receiving quickly with great customer service. Lila Beauty will be my go-to online shop!

KCI24
KCI24 NSW
 

I never write reviews here but I do read them. I've been consistently impressed with Lila Beauty over the last few years that I thought it might help others. They have the fastest shipping of ANY cosmetic retailer I purchase from. Even the big peach guy and the black & white striped guy. Cheaper prices (at least 20%) than any other K- &… Read more

J-beauty retailers and the freshest stock (particularly important with vitamin C serums). They restock frequently (nothing out of stock for months on end). No fuss, no fanfare, just excellent service.

MLM
MLM 34 posts
 

I absolutely love Lila Beauty. Delivery is super fast. They pack and create the shipping label the next day (even on weekends) but note that Aust Post only collects maybe 2 working days later. That's still ok as it's fairly 'local' to me and I still receive it within the week. It also comes well packed and I never end up with broken bottles. I… Read more

love the range and at reasonable prices especially if you wait for the sale, although many of the popular products are often out of stock. Also comes with a free lolly and they also throw in free sachet samples if you purchase a lot. I'm deducting a star however because recently they've been selling the bigger samples (eg bottles, tubes) as 'minis' even though the product comes with "Not for individual resale." I'm ambivalent about this practice because it lets me try products without needing to purchase the full size and wasting it if I turn out to be sensitive or it's the wrong shade. Other sites (eg YesStyle) are also starting to practice this slightly unethical practice, hence my ambivalence.

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Chau N.
Chau N. VIC 2 posts
   Verified

Reliable beauty website! I received my order after 2 days and be satisfied. And they also have the cheap price compared with other Korean beauty sites. Highly recommended! Show details

Jason W.
Jason W. VIC 3 posts
 

Amazing customer service. I purchased a range of different Cosrx products and was surprised that the items arrived the next day. It is a site that I have finally found which I am extremely happy with. Reliable and trustworthy without the headaches. Show details

Cynthia T.
Cynthia T.
 

I love lilabeauty for skincare! I was previously buying from Beauty Amora but I have concerns over whether their products were real. I purchased an oil cleanser and Vitamin C serum and came within the week. Lila has been so quick and gives samples :D

JustJ
JustJ 8 posts
   Verified

Great value the prices are competitive or cheaper than other Korean skincare stockists. My order arrived so quickly via Australia Post with all products sealed and in their original packaging. Even had some free samples and lollies thrown in. Will absolutely order from here again. Show details

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