Worth the money
Rather easy to navigate, installation was neat. Had a motorbike run up the back of me last week and used the footage for my claim and the police even asked for a copy for future reference
The reviewer stated that an incentive was offered for this review
- Verified customer
Micro sd card. Bit late with post but its easter and they gave a little sweetener. A+
100% correct to description. Will buy from again. Quality products. Fair pricing. Good communication. Big range of dash cam products and accessories. Also when online in store it was very easy to look around and find what you need to look for.
Fantastic service !!!
Got my Olympus WS-852 Digital Voice Recorder inside 24hrs of me confirming the purchase.
Really happy with the prompt delivery .... outstanding product too, performed as advertised. Will definitely recommend your company.
Great price and crazy fast delivery
Ordered a dash cam. They had the cheapest price and package came Super quick. Ordered it on Friday night and it came Tuesday morning. They probably have the cheapest price if you’re looking into dash cams
Outstanding customer service!
From researching item, to online purchase and delivery, everything was top notch. A pleasure to do business with the Linelink team!! Will recommend and shop here again. Thanks again. Rodney.
Great product at the best price
Purchase a Cellink Neo from Linelink at a great price. Product arrived earlier than expected and was brilliantly packed to maximise protection. Everything appeared to be in order with a selection of wiring options. Haven't connected yet but looking forward to putting it all together with my Viofo A129 Duo Dashcam.
For those, like me, that live in regional areas and don't have many options locally, this is a great way to buy and Linelink Online have made this an easy and pleasant experience.
Nick H. Armidale NSW
- Verified customer
Great Product at Good Price
I purchased a Cellink Neo from Linelink Online as the one they stock has all the connectors included for hardwire or cigarette lighter socket for power input as well as cigarette socket and three wire output cables. Every combination possible for power input and power output to dash camera is covered with the supplied cables and connectors. They also have competitive pricing.
The only minor constructive criticism I have was I was not informed my order was delayed. I did not find this out until I sent a query as tracking was indicating shipment...had occurred but no tracking status was showing during the course of the four days there after. Upon sending a query (which was answered promptly) I was advised that delivery was delayed due to stock being water damaged and awaiting arrival of next shipment. I expressed concern that the system shows my order shipped when this is not the case. I was advised that when an order is placed the system automatically generates the parcel consignment label and at that point the Australia Post system immediately sends you an email advising of the tracking data. I assume this system works well when you have stock which is despatched on time. I must admit my queries were answered promptly (within two hours) but it would have saved a lot of anxiety if I was informed the delivery was delayed without me having to send a query. Would I use Linelink Online for future purchases? Yes I would but please inform your customers when there is a delay in shipping there order.
everything went fine product was excellent fast delivery all good
people buying online all the time come to understand two things about online shopping 1/the choice is huge and better value 2/ it takes a little longer than going to the shop and buying it ..............postage ect if you cant wait go to the shop
Good range of quality products and competitive prices BUT unfortunately all tarnished by their lack of communication and professionalism.
They lied about my order being sent when they didn't even have the stock on hand to begin with, and then they bluntly lied on their ebay feedback account about providing me with daily updates about the delay, where in actual fact they only replied once, and only because I chased them up one week after they dishonestly marked the item as sent. Based on some of their negative feedback comments, it seems that ...similar issues have occured in the past as well. I actually left a neutral feedback as I did receive the item in the end, but they still couldn't admit their mistakes or just leave it as is, but instead they continued lying to cover them up. Please take this as a constructive feedback as whoever is responsible for managing your ebay account should probably be looking at their team responses more closely to prevent any reputational risk for your company.
Product is fine, but website lies about dispatch times
The product is fine, but the website lies about dispatch times. There is a countdown clock saying order before a certain time and it will be dispatched the same day. Like others have said this is a lie. the order was dispatched 2 days later, with Express Post delivery taking 4 days from order. If the website didn't lie to all customers about same day dispatch this would be a 5 star review.
- Verified customer
Slow shipping & poor communication!
I purchased a product from their eBay store with express shipping. It didn’t arrive for several days, with the dispatch label showing that it was posted the day I ordered it; meaning they didn’t send it via express post. Throughout the whole process they didn’t provide me with the tracking number (even though I asked), I assume to cover up the fact that they weren’t actually using express post.
Basic website functionality, no tracking, fast email response but not really helpful
Very basic website design, not the greatest experience, annoying pop-ups. Don't be fooled by it saying next day delivery, because that didn't happen. Does not provide shipping tracking information, you need to email and ask for it, however, even after I have requested it by email, I was told that there were "thousands of orders", and that I should receive my items 7-10 days later, no tracking was given.
Now, although the company doesn't meet many of the standard expectations of modern online vendors, the packaging was quite well and it did en...d up arriving after about a week. I did also noticed that their response to emails was fast before my item was delivered and quite delayed once the item has been delivered. So if you are happy to wait for your item, with no visibility of when it will be delivered, the site sometimes can be quite competitive with their pricing so it is worth considering.
Shipping took to long
Bought a Viofo dash cam online from Linelink after seeing a deal posted on Ozbargain. From ordering online to receiving the dash cam took 1 day less than 3 weeks which is too long.
Also no tracking details provided despite having asked for them. Not sure why they are unable to provide tracking details. Was advertised as Express Post but there was nothing express about it.
Did not provide the advertised product
I purchased a Viofo HK3 Hardwire kit. The kit I was sent was a cheaper version with no automatic low voltage functionality.
I am currently in the process of sorting this out, but it should never happen in the first place. I highly recommend people avoid any company who bait and switch products.
- Verified customer
Great Website, Great Customer Service, Very Competitive in Price
First time ordering from Linelink Online. I bought a Viofo A129 Duo dash cam and am very happy with the whole experience from using the website, chatting to customer service prior to purchase, check out and fast delivery. They were quite competitive in price compared to other major online stores and am very happy at the price I bought my dash cam. They are very quick to respond to my queries and concerns too. I got my order delivered within 2 days as I made the order at night time. Nothing negative to say really, so far so good. Hopefully the dash cam will last and I won't need to make a warranty claim. If I do, I will update my experience here. I highly recommend Linelink for any anyone looking to buy a dash cam.
Great product , a little issue with a wrong part sent but resolved FAST ! Thanks
Had an incorrect item sent , was rectified ASAP . In fact a new item was sent before I resposted the old for return .
Issues happen but it’s great to see such great customer service in solving my issue.
My Gogogate2 garage is awesome .
Excellent Quality, Great Customer Service
The supply & delivery of the A129Duo made the whole purchase a plus. The followup by staff of a logistical was exceptional. The product was of the highest quality, easy to install and works well. Certainly lived up to best price guarantee on the website.
Don't believe them when the website says they have stock and do same day shipping!
Claimed item was in stock and same day shipped, I didn't hear anything for three days and after being fobbed off a couple of times on chat they eventually admitted they didn't have it in stock. So they wont tell you they are not in stock, they just sit on your order. What is worse, the website still showed it in stock and able to ship within 24 hours - so don't believe them when they show they have something in stock. Probably drop shippers who don't know the suppliers stock levels. Took just over a week to get a refund back through PayPal. Plenty of other companies to choose, so I recommend avoiding these people.
Service, Price and Quality Products!
It was a breeze doing business with Linelink! They were more than accomodating, punctual in response to questions and very willing to go the "extra mile!" I look forward to fitting my new BlackVue unit! Thanks guys!
I bought my Blackvue B112 battery pack from Linelink to power my Blackvue dashcam. I'm very happy with the price, the delivery of the product & ease of purchase with Linelink.
The quality of the product is excellent. It does exactly what they describe. Very happy.
Will use them again.
Questions & Answers
I wonder why (DR750-2CH LTE 4G) works only in Australia and Japan, while any GSM cell phone can work in any country in the world?
Based on my career in telecommunications I reviewed the technical data of the Australian operator (the LTE band), and I assume that your camera would operate in other countries as well. Do I miss something here?
Deakin F.Linelink Online
Thanks for your message, I can only talk to the suitability of this item in the Australian market, you'd need to contact Blackvue directly. But the modem in this device is only suitable for use with the Vodafone network in Australia.
I have a question regarding dash can installation, I have booked in for a customer supplied unit, paid the money, and it has been over a week now and I haven’t had any company from you at all, my installation was requested for the 29/5/20.
Can you tell me what is happening
Deakin F.Linelink Online
Barrie, you'll see a confirmation message in your email. Your installation is all booked for today. Thanks again for your business.
Thank you for your quick response, installation done and dusted, no trouble, no fuss, thank you for the service, gladly recommend you to anyone that requires a dashcam fitted, whether one of your own, or one bought from linelink, get a professional from the start, and not a back yarder, who thinks they know what they are doing, yep, my fault, for not getting a professional.
Deakin F.Linelink Online
Barrie, as the song says, "you took the words right out of my mouth". In all seriousness, it pays to get your Dash Cam professionally installed. Not only does it protect your vehicle's electrical system but also your Dash Cam. Most notably too, you know your Dash Cam will work when it needs to. So glad we were able to help you and we lived up to your expectations! A big thank you to you Barrie for your custom, we appreciate it!
Order 5734 what is happening you send me email saying 20/5 and still nothing what's gong on.
hello, i don't work for linelink but have bought things. i have noticed that due to this stupid covid-19 it is talking almost everything ut to a week longer to get to me. maybe that will be the same for you. Maybe track your item with tracking number and ring AusPost. hope this helps and hope your item is recieved.
Deakin F.Linelink Online
Due to the Corona Virus pandemic there are some delays right across the supply chain at the moment and that is having an impact on all deliveries at the moment. This is due to the reduced capability of flights to transport goods in and out of Australia and similarly, in Australia itself. Unfortunately these delays are unavoidable due to the environment we are in. With most goods that we sell coming from Asian manufacturers our inbound deliveries have been delayed. This coupled with the outbound delays Australia Post is currently experiencing in their delivery network means we, like other dealers are having longer delivery times. Please reach out to us at firstname.lastname@example.org and we can help you with your individual consignment. Thanks for your business and your patience - we appreciate it at this difficult time.
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