Little Nation

Little Nation

 Verified
3.8

569 reviews · Statistics

PositivevsNegative
73% · 414153 · 27%
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See all
    Thumbnail
Return Claim MadeYes (39) · No (375)
Product Quality
4.1 (457)
Shipping
4.2 (418)
See the Best Toys & Game Shops in 2024 as rated by Australians on ProductReview.com.au.

Reviews

569 reviews
Anastasia
AnastasiaVICGreater Melbourne (Inner), VIC2 posts
 

Little nations ipad

Terrible customer service got an ipad not long ago and charger doeant aork and the ipad has not ever been turned on. Trying to charge it since taking it out of the box on Friday and no replacement is being sent out to me. I'm getting needs a fast charger to do so I have done this with 3 different fast chargers and still not working. This is ridiculous and I will not recommend these guys to anyone. They should have a customer service number for assistance but that's not the case. Very poor customer service not happy still pending confirmation of a replacement which no1 is wanting to provide. Disgusting
Michelle
Michelle3 posts
 

Blue Kids Tablet

Seven months ago we bought our son a tablet from Little Nation and a few days ago he, a 5 year old, dropped it from his hands. It fell on the blue protective cover and then fell back onto its back. The screen shattered internally. Screen replacement companies do not provide screens and Little Nation have, in effect, said too bad.
So now we have a useless tablet as the touch screen no longer works.
Just get a Samsung tablet as at least you will be able to get it fixed.
Thank you for nothing Little Nation, very disappointing. Show details
  • Thumbnail
  • Thumbnail
  • Thumbnail
James T
James TVICGreater Melbourne (Metropolitan), VIC
 
Product Quality
Ace
AceVICGreater Melbourne (Inner), VIC3 posts
  Verified
  • Thumbnail
  • Thumbnail
Elise F.
Elise F.
 

Quick delivery

I bought the Tatami mat. It was delivered quickly. I contacted customer service about an issue and they rectified it in good time. Overall I am happy with the purchase Show details
Vik S.
Vik S.
  Verified
Product Quality
Shipping
Sophia
Sophia
 

Kids camera doesn’t work

Bought a little nation kids camera for my sons birthday. It kept freezing with a gray square on screen from the first use. After contacting little nation, they promised to send another one. After two months and many back and forth, they finally offered a refund but no new camera, as now it has sold out. Such terrible service. Do not buy.
  • Thumbnail
Sam
SamQLDSouth East Queensland, QLD
 

Terrible service

Purchased the balance bike as a Christmas present for my son. The bike has been welded upside down and unusable. Have attempted 4 times and been trying for over a month to get this rectified with no response.
Do not purchase! Show details
Sasha F.
Sasha F.
  Verified

Camera won’t turn on

Purchased two little nation cameras only one will work.. the quality is very poor and it’s essentially a Temu camera with a different casing and $60 more Show details
Product Quality
Shipping
Sophia
Sophia
 

WORST BIKES EVER

do not buy the bikes from little nation. absolutely horrible. upon opening it - the pain completely peeled in basket. then my daughter fell off her bike the first time she used it due to the pedal coming completely off! no matter how much we tighten it, it keeps doing it! then her basket completely fell off as well.

the other bike which is the same model has completely peeled in basket, basket is loose as well as other nuts and bolts. they just aren’t manufactured well at all!!

received no response from customer service!

$400 down the drain.

  • Thumbnail
  • Thumbnail
  • Thumbnail
K.M.N
K.M.NVICGreater Melbourne (Inner), VIC2 posts
 

Ordered a baby balance bike

I purchased a baby balance bike as an early Christmas present opened the box no handlebars were included lol have tried and tried contacting every which way with no response, so I contacted the manager Charlyn through email directly and she also has not responded which I found strange when I contacted her about tracking for another purchase previously she responded straight away, it smells of dodging accountability, two weeks I have tried to resolve this issue, judging from all these recent reviews something fishy is going on. Show details
K.M.N
K.M.N  
More

update: handlebars are on the way see what happens from here

Elle V.
Elle V.NSWSydney, NSW2 posts
  Verified

Horrendous. NON-EXISTENT customer service

Issue with a helmet I purchased for Christmas for my son. They have conveniently made it impossible to contact them. Their customer service is non-existent. No phone number. I was on a live chat with them for over 2 hours and got as far as my order number and opportunity to tell them why I was contacting them. 2 hours later, no response and then the chat just disappeared. I created several ‘tickets’ and have yet to hear back from anyone.
Jade C.
Jade C.2 posts
 

Both items poor quality and faulty

Purchased the push trike and also the learning tower. Upon assembly, the step of the learning tower is not even on both sides, one side has a gap and the other does not. The push trike has a wobbly wheel and I’ve been told by customer service this is normal- yet I can’t see anywhere online that anybody else has experienced this and have several friends where the wheels drive straight. Show details
James Lenon
James Lenon
 

Useless

Absolutely useless, customer service nonexistent
They ship incomplete orders.
Usually a piece will be missing, when you raise it with them they ask for photos then from then on silence
Don't waste money on these idiots
Jayde A
Jayde AVICGippsland, VIC
  Fair Incentive

Awesome!

Great product - it’s great quality and practical for my 18 month old, not to mention adorable. He loves it and it is simple to use. Show details

Questions & Answers

lisa D.
lisa D.

I purchased the balance bike and it has missing parts and have sent logged a query thru the website and still waiting for a response. Why don’t they have a number to be contacted on

Adam
Adam

Does anyone know how to get in touch with the company?? They told us our Trike had been sent by courier and the courier must of lost it. We than called toll with the tracking number and they said it had never been picked up. Reading the other reviews looks like they are playing games and actually don’t have stock! FML

Andrew B.
Andrew B.

Hi Little Nation just a simple question have been attempting for days now to find out about the status of a package we ordered a month ago, I have had zero response after trying numerous methods. I sat and watched the online chat response for 2 hours with nothing, please provide some kind of response.

James A.
James A.  

Try sending a messaging via Facebook. I sent a message asking if anyone was monitoring their message thread, when they replied, I asked him about my delivery. That is how I got a reply from them.

Details

CategoryToys & Game Shops and Online Shops
Offers Free Standard Shipping No
Visit official website

Contact info for Little Nation

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.

©  ProductReview.com.au Pty. Ltd. All Rights Reserved. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. Further details in the disclaimer.