Being a first home buyer, I was extremely uneducated and cautious about buying property. Having gone to a bank and not been happy with how it turned out, I heard (by word of mouth) that Phil and Courtney from Loan Market were excellent. At first I dealt with Phil. He took the time to educate me, had a detailed presentation outlining the steps and how working with them can pan out. Phil ran me through each part. He made sure I understood everything, and listened patiently when questions were being fired at him. He made time for me (sometimes eve...n after hours) which meant I didnt have to take extra time out of my work day. My case was then handed over to Courtney whose work I couldnt fault. She too was kind, informative and professional. She explained thing she in easy to understand terms, and was always happy to help. Communication was never an issue, with having heard back within 24 hours at the latest. Ill be recommending Loan Market to anyone who is looking for a broker.
30 years after after buying our current home, it was time to move. We would never have got there by ourselves. Kay explained the changes, was available on the weekend, etc. She kept us informed at every stage and we can't recommend her highly enough. She was just a very professional and wonderful person to help us achieve our dream home.
Excellent service, going over and above to achieve our dream home.
My family really loved a house but required a loan and were disappointed by the service of a major bank. We contacted Jenni Chittick from Loan Market and from the outset we were amazed by the very impressive service. Jenni went over and above through the entire loan process. Jenni is very experienced in both real estate and finance and used this experience to suggest the best loan to suit our particular purpose. Jenni was always prompt, well-prepared, and constantly communicated with us from the initial contact to settlement. We are so happy with our purchase and so glad we contacted Jenni. We strongly recommend Jenni to whoever is seeking a loan. Thankyou very much Jenni. The O'Sullivan family.
Excellent personalised service from a real professional
As first home buyers my wife and I had no idea what was involved. Lindy walked us through the process, keeping us updated every step of the way. She has plenty of experience in real estate and finance, and took care of everything for us. She was always prompt, well-prepared, and was in constant communication with us. A daunting maze of paperwork and red tape turned into a brand new house before we knew it; we couldn't be happier!
Refinanced my home loan
Best professional advice and highly efficient and trustworthy..financing a home loan can be daunting but phil made the whole process easy and totally stress free..highly recommend phil..he is "the go to man" in the mortgage broking industry..very happy client!
Amazing service by Asha Long!
Asha Long assisted us step by step during the process and got us a very good deal. She responds promptly to any clarification and explains things in a detailed yet simple way. Asha, we cannot thank you enough for making this process much easier than expected.
Help When Needed
After 10 years out of the housing market we were very nervous about navigating the process. Conrad Palmer was exceptional. We couldn't have done it without him! Thank you Conrad!
Focussed on giving the customer the best possible outcome.
When looking into the purchase of my first house I didn't have the most positive experience. I felt it was all a bit daunting and very overwhelming to the point I no longer wanted to make the purchase. That was until I had my Mortgage Broker, Sarah Latimer, get in touch with me to lead me in the right direction. She herself was very accommodating and everything she spoke with me about was true to it's word if not better and the whole experience was easy and very satisfying. The outcome that I received with Loan Market was a very competitive rate and with no hidden costs on any of the products.
The reviewer stated that an incentive was offered for this review
very Happy customer will defiantly use this service again
Weve had a couple of loans through the loan market now. Both times we shopped around before seeking their help and were so happy ended back with them. The service and friendly attitude of Amanda was refreshing. With both loans we had a few hurdles due to faults of my own and they stuck with it and worked out the issue so I could get what I wanted. Definitely recommend them 100 percent. Shop around first and you will go back to them every time guarantee
Nicola Tucker was amazing !!
Great company and even better staff. Nicola Tucker made the whole process of getting a home loan seamless and I knew I was in the hands of a compete professional from start to finish!
Wouldn't trust anyone else!
I have trusted Carol's expertise with 3 purchases now. She is always highly professional and her and her team really get to know you personally.
My last sale and purchase was lengthy and not straigh forward and Carol and her team were there for me every step of the way.
I would not hesitate in recommending them.
- Verified customer
The Best Broker we have ever dealt with.
We had a unique situation and really didn't get much service from other brokers. When we spoke to Steve he showed interest and listened to our requirements. He really did make a concerted effort to gain us the finance we required and in a short time.
Both Steve and his staff always kept us in the loop and gave us a great sense of security while we were going through the whole process. In all honesty we could not recommend someone more highly.
Thanks to these guys we are now back on track and our stress is greatly reduced.
Long term partners
Phil and his team have now helped me with 3 mortgages and even though I no longer live in the same city, I will continue to go to him for mortgage advice. Our most recent mortgage was for the purchase of our own home in Sydney and throughout the entire process, my wife and I felt like Phil had our backs. Truly outstanding service.
Fantastic! Highly recommend!
We cant thanks jason and his team more for helping us get our forever home!
Our finances on paper were a mess and Jason was working so hard even after hours on our loan he was professional and Kept us updated along the way and made it seem less and stress free for us. I would highly recommend them to anyone!
Loan Market made it a fantastic experience buying a house. Working with Astrid, the nearly six months of discussing finances, getting pre-approval, looking for houses and finally buying and getting settlement approved was seamless and actually enjoyable by the end! Astrid was great the entire way informing and guiding me through every step. Stress free!
Best mortgage broker ever
After being refused a loan to buy a property by my bank of 40 yrs, initially as an investment and a retirement home for the future, I was recommended to contact Lynette Melis of Loan Market in Kyabram. Her knowledge and confidence in what she does lead me to see my dream of purchasing my home at the age of 63 yrs. Knowing I would not have to rent for the rest of my days is a blessing. Lynette and Loan Market has seriously changed my future and given me stability in my old age.
If I could give 10/10 stars I would! Loan market are absolutely amazing.
If I could give 10/10 stars I would! Loan market are absolutely amazing. They are professional and work with you to achieve what you want, they also keep you updated along the way. Highly recommend loan market!
Our kids have a backyard thanks to them
The experience with loan market was a 10 out of 10 , very professional and patient , very satisfied with their service and personal touch , would highly recommend you give them a call
New Brokers be aware
As a mortgage broker, I was looking for an aggregator. I met with the Business Development Manager who gave me the usual talk about how good they are. I was to be charged an additional $850.00 p.m. to provide mentoring. I have more than 10 years experience as a banker and a broker. That's a ripoff when you consider no other aggregator charge such fee. BDM never returned phone calls or replied to emails unless followed up.
Couldn't have asked for a better broker.
This company gave us the greatest experience we could ask for. As a first home owner, David would ensure we were fully aware of what to expect and what to do in every situation. He was constantly in contact ensuring we had everything we needed and was happy to meet us at all hours to suit our availability. No task too small or question too simple. He was a god send to our experience.
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Questions & Answers
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Loan M.Loan Market
Hello and happy Friday!
Is there a specific product or lender you're interested in knowing more about? Please send through an email to firstname.lastname@example.org with your name, phone number and postcode and I'll get a broker on the case!
We want to buy our first home. Can you recommend a god broker from your company? Thanks!
Loan M.Loan Market
We are more than happy to help, if you can just email us your full name, postcode and best contact number to 'customercare@loanmarket,com.au' and we'll put you in touch with the best broker in your area.
Look forward to hearing from you!
Loan Market Customer Care.
I need a loan to build a house with 800k, I am self employed on 5 year contract with Aust Post. My current debt on mortgage is 400k empty block of land. My current taxable income is 60k self & 60k wife. My current house is with 950k equity and $ 5k credit card. Looking to finance interest only loan for 3- 5 year term.Can you help?
Loan M.Loan Market
Thank you for getting in touch - one of our mortgage brokers will be more than happy to help you!
Please send your postcode and phone number to email@example.com and I'll put you in touch with someone.
Loan Market team
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