Reviewer Photos & Videos
Top shelf service
What a Top shelf "Trusting" team.
Comfort, Security and Peace of Mind.
Excellent Communication skills with Total Resect, Compassion and Understanding.
I highly recommend TEAM: Paul, Justine and Tanya.
Thank You So Much Guys.
Special thanks to Praveen Jaswal.
Great service. We had our loan approved with in a week. Our agent Mr. Praveen Jaswal is very knowledgeable and always available to answer any Queries. Definitely go with them in future as well.
Avoid at all costs! Inaccurate, slow, inexperienced and time wasting!
Whilst the market is overflowing with new applicants, it still does not equate to the poor and non-existing results myself and others have encountered with these guys from Loan Market Australia and NZ.
Firstly, stated we could get $1.7 million loan, then in the same phone conversation stated $1.8 million! Our prior research came up with a possible $1.3 million maximum.
After chasing Jason and many weeks of waiting and constantly hearing from Jason he would get the final loan results through to us by email, the final results showed $1.3 millio...n loan options, but we would have to lock in our current home as security! Otherwise the amount would drop to $800k! A big drop from $1.7-1.8 million! This then followed with further delays of zero follow up by Jason! We contacted Jason and asked why he couldn't better/match most of the current low rates, and why he advertises some 30 financial institute brands on his website yet had offered only one of them within our loan quotes? To this very day we are still waiting, many months later. But that is fine, we have zero intention of doing anything further with Loan Market Australia.
Nick Russell. Unreliable.
Nick Russell promised a loan offer after our meeting. It has now been a month. We have emailed. No response. Called twice in the second week. Promised twice we would receive an offer by the end of the day. We are still waiting. We were hoping to buy a house. That house is now sold as we were waiting for a loan. If you are looking for someone reliable to entrust with looking for a loan, Nick is not the one.
After been pushed in all directions by brokers and banks, Yasas Pathirage (Perth) from Loan Market secured us our second loan. He made our dream come true! He was easy to communicate with, kept us updated and guided us through the whole process.
What an exceptional service!
We were let down by our bank and approached Loan Market. Paul and his team were exceptional in getting the ball rolling instantly and securing our loan effectively and in a timely manner that met our urgent needs!
Non-stop harassment after loan
Loan Market was great for my loan, they helped me get everything I needed sorted, and my agent Michael explained everything to me.
After I had completed my loan application, I kept getting emails from them. After requesting to unsubscribe twice, I stopped getting emails. Now I'm being sent advertisement txt messages from LoanMarket stating they got my details from a "previous enquiry".
Great company. Great people.
Since I started with Loan Market, I have been offer the best options that accommodate to my needs. Not just great rates but excellent loan structures and benefits. I will stick with Loan Market for any other financial matter in future. Thanks Nathan and Loan Market for a pleasant and easy process.
Peace of mind is here
- using all legal capacities
- always available
- always smiley and friendly
- achieved the claimed results
- no need to be worried about silly mistakes that others make
- detailed updates about each step
Absolutely first class service and attention to detail. Went above and beyond to get the job done. Would highly recommend Mary Louise and the business for anyone looking to secure a loan.
Excellent industry knowledge and experience with great interpersonal skills
Mark (Greater Finance/Loan Market) was informative, friendly, courteous, & professional. He took care finding an optimal package, gave us options & guidance, displayed high levels of industry knowledge, & experience with financial services.
Outstanding customer service. 10/10.
Our entire experience was outstanding, from the start to the finish. Phil at Loan Market was excellent, and his communication, advice, and help, was 10/10. We couldn’t have bought our land/build, without him. In addition to this, Phil’s patience and commitment to getting things sorted (even out of working hours) was massively appreciated.
Loan Market and Mehdy Asady in particular were amazing. He went above and beyond in helping us secure our mortgage and with great results. Would definitely recommend him and Loan Market.
Simply the best!
Luu was awesome and made our experience with refinancing our loan a breeze. He answered any question we had and was very helpful through the process. In fact we are so happy with the service that we’re now back for our second loan ;). We will be recommending him to anyone that are wanting a loan. Thanks Luu and team.
If I could rate it lower I would
Long, slow drawn out process that turned out to be a waste of my time. Broker ghosted us for no reason.
Broker always had extremely so replies. Often times he would take so long to reply to us that the documents provided were no longer valid for applications.
Eventually the broker (David) just flat out stopped replying to our emails and now it has been 2 months since we received a follow up.
Extremely poor service from a broker that was referred to me by my colleagues.
Questions & Answers
Does Alicia MacDonald still work for Loan Market? She was the broker for my first place and want to use her again.
Hi Abbie, unfortunately Alicia is no longer with Loan Market. However, I'd love to connect you with another Loan Market broker to assist! What suburb/postcode are you based in?
We are looking at using loan market go to refinance our house. I would just like to know how many people would recommend this service as the reviews from this site site are great but I have read some disturbing reviews on other websites
What is the interest rate?
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