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Loan Market
4.8 from 699 reviews

Arina Li @ Loan market.

I was introduced to Arina @
Loanmarket through Ray White
real estate in Mirrabooka. She was very friendly & upfront with all the info regarding a loan application. She was efficient
& worked hard to get me the best deal through ANZ. I would
highly recommend her to anyone
applying for loan.
Frank Crosby ( Happy customer)

Application Process
Excellent
Timeliness
Good
Loan TypeVariable Rate
Loan Start DateJanuary 2019
Loan used for:Home Construction

Filled all of our needs . The only problem is that we have to pay it back !

No unexpected costs that I know of. Last but not least. Very happy with the personal service! Thumbs up.

2 comments
Thanks Steve, your d man !Hi Jim, Thanks so much for this lovely review! We're happy to hear you had a great time working with Steve. Good luck with your loan and please do not hesitate to contact should you need anything. Thanks, Vanessa

Really helpful and got me a great deal.

I got a really good rate and they helped me through the maze of all the things I needed to do to get everything sorted. They helped me work through a complex problem.

1 comment
Hi Georgia, Thanks so much for this lovely review, we're so happy you had such a great experience working with us! Good luck with everything and please do not hesitate to get in touch should you need anything in the future. Thanks again, Vanessa

A very happy little vegimite!!!

Very happy with service given .Felt confident Lyn was extremely good at her job, she inspired trust and confidence. Satisfied with out come. Feel I got the best deal.

1 comment
Hi Minnie, Thanks for sharing this kind review, we're so happy you had such a good experience working with Lyn! Good luck with everything and please do not hesitate to get in touch should you need anything in the future. Thanks, Vanessa

Joseph Daher

Customer service was great and very professional. All costs were as per the signed contract and no surprises. Rate was not too bad compared to other providers but main thing was we got the loan in time to buy the property we wanted.

1 comment
Hi Reddy, Thanks so much for sharing this review, we're so happy you had a great experience working with Joseph. Good luck with everything and please do not hesitate to get in touch should you need anything in the future. Thanks again, Vanessa

Toby Edmunds and his team are fantastic.

I would highly recommend Toby to anyone looking for a professional and attentive broker. I had found my dream home a few months too early so I didn't have quite enough deposit saved but Toby found me a great product anyway and I now have my home. Just as important, going forward he is available anytime if I need to update my loan requirements.

1 comment
Hi Alex, Thanks so much for sharing this lovely review, we're so happy you had such a great experience working with Toby. Good luck with your new home! Please do not hesitate to get in touch should you need anything in the future. Thanks again, Vanessa

So professional and helpful

Customer service was perfect! Worked hard together and came up with a result even if the end rate wasn't perfect it gave us the opportunity to get in the door from a very rough start. Alan was very understanding and gave us the best possible option for our needs. If we didn't have them negotiating for us, we wouldnt have gotten a very good deal. Will be using them when we reach our next goal of owning a house!

1 comment
Hi Belinda, Thanks for sharing your review, we're so happy you had such a good experience working with Alan. Please do not hesitate to get in touch should you need anything in the future. We wish you all the best! Thanks, Vanessa

Damien Page was AWESOME!

I would HIGHLY recommend Damien Page to anyone contemplating buying a property! My husband and I had no idea what we were doing when it came to looking for the right loan for us as this was our first property and Damien walked us through the whole process explaining everything in clear, easily understood language. Damien was really prompt in responding to our emails and communicated frequently with us through every step of the process. Importantly it made the whole process stress free!! We were really happy with the features of the loan and the competitive rate he negotiated for us. I really don't know how anyone would consider going through this process without a reliable, trustworthy mortgage broker like Damien.

1 comment
Hi Jacinta, Thanks so much for sharing your lovely review, we're so happy you had such a great experience working with Damien! Good luck with everyone and please do not hesitate to get in touch should you need anything in the future. Thanks again, Vanessa

The best decision I’ve made!

Joanna Poutakidis has been in the Mortgage business for over a decade now. There is no secret to Joanna’s success – honesty, integrity, looking after her client’s best interests and just plain old fashioned hard work. Joanna has an excellent knowledge of the industry and is well respected by her peers. So if you’re in need of a Loan, she’s the person to trust!

1 comment
Hi Betty, Thanks so much for sharing your review, we're so happy you had such a great experience working with Joanna! Please do not hesitate to get in touch should you need anything in the future. Thanks again, Vanessa

Excellent & Trust Worthy

I would highly recommend Justin Hewitt to anyone looking for a mortgage broker. Being a first home buyer he made the purchasing experience stress free and he went above & beyond his duty even after the sale. So thank you Justin.

1 comment
Hi Luisa, Thanks so much for sharing your review, we're so happy you had such a great experience working with Justin! Good luck with your first home, please do not hesitate to get in touch should you need anything in the future. Thanks again, Vanessa

Janay Loureiro was the best!

I would highly recommend Janay Loureiro to anyone looking for a mortgage broker. Janay went well above and beyond and we couldn't be happier with the service provided. She negotiated us a wonderful deal and helped us every step of the way through the approval process of what was a fairly complex Construction plus Investment loan. Janay continued to touch base even after the loan was approved to make sure everything was setup and working correctly. If we are ever in the position of needing a new loan we would certainly make Janay our first point of call.

1 comment
Hi Ros, Thanks so much for sharing your review, we're so happy you had such a great experience working with Janay! We wish you all the best with your investments, please do not hesitate to get in touch should you need anything in the future. Thanks again, Vanessa

Trust Worthy, Customer Focused Service

It was a pleasure dealing with Nicole Barbour from Loan Market.
She was always customer focused, and made our purchasing experience stress free.
Her timely response was second to none, and all the transactions were processed without any delays.
She handled our mortgage application as if it was hers, and got us the best discounts we could get.
Thank you for hiring such a great broker like Nicole!

1 comment
Hi Christine, Thanks so much for sharing your review, we're so happy you had such a great experience working with Nicole! Please do not hesitate to get in touch should you need anything in the future. Thanks again, Vanessa

PHIL COUCH is amazing!!

Having been on a journey to purchase a block of land for about 6 months we went through different brokers who did not seem to deliver and as soon as we approached Phil at our first meeting we knew that he was the right broker for us and our experience was nothing short of amazing, professional,timely and an absolute joy to work with. He worked so hard to get everything right and a great interest rate too. We are grateful to you Phil for everything.We will definitely refer our friends to you.
Thank you so much

1 comment
Hi Irene & Dickson, Thanks so much for sharing this lovely review, we're so happy you had such a great experience working with Phil! We wish you all the best with your new block of land, please do not hesitate to get in touch should you need anything in the future. Thanks again, Vanessa

Awesome to deal with and a personalised experience!

Couldn’t be happier dealing with Phil and the team at Loan Market. Got a fantastic rate and just a wonderful experience, so easy!

1 comment
Hi Ben, Thanks for sharing this lovely review, we're so happy you had such a good experience working with Phil! Please do not hesitate to get in touch should you need anything in the future. We wish you all the best with everything :) Thanks, Vanessa

Josh Bartlett is your man!!!

I couldn't be happier with the high level of service and attention to detail I received off Josh! He is outstanding, from start to finish he really took the time with assisting to getting my loan application approved. He made it a stress free and quite enjoyable experience, ensuring everything went smoothly and as quickly as it permitted. Will definitely be using him next time for further property prospects. Cannot recommend his services highly enough!!! If you're looking for the best look no further. Josh is your man

1 comment
Hi Ben, Thanks so much for sharing your review, we're so happy you had such a great experience working with Josh! Please do not hesitate to get in touch should you need anything in the future :) Thanks again, Vanessa

Best for first home buyers and learning as you go

Being a first home buyer i struggled with what was required what was needed by me and also why it was needed.
I had many questions that were all answered and because of this and bill with loanmarket I am confident in what is required for my next purchases to make that process so much quicker.

1 comment
Hi Phil, Thanks for sharing your review, we're so happy you had such a good experience working with Bill! Please do not hesitate to get in touch should you need anything in the future. We wish you all the best with your new purchase! Thanks, Vanessa

Request to remove commissions for no service denied by Lender and broker even though no service!

I have raised a complaint to Loan market and my lender to remove ongoing commissions from my Loan. I am bewildered why I pay ongoing fees for a one off transaction over 3 years ago. I recently amalgamated my loans recently myself and the initial broker did not help in any way. Have never heard or seen the lender from Loan market post the initial loan approval. I raised a complaint to my lender and Loan market as to why I am paying ongoing fees to the initial broker for providing no ongoing support. They stated there was a legal obligation to pay ongoing commissions to the broker irrespective of no service. Wow! You get paid several thousands of dollars each year and don't have to do anything. Simply put my lender cannot turn off the payments (and broker doesn't want to) even though proven no service.
How can commissions not artificially inflate the costs of loans? [name removed] (CBA chief) admitted this point at the RC this week!

1 comment
Hi Wayne, Thank you for getting in touch. I’m very sorry to hear about your recent experience with us, this is not how we expect our customers to be treated. We take all complaints very seriously and will look into this right away. In order to help us investigate and resolve this issue, please send your full name, phone number and the full name of your broker to customercare@loanmarket.com.au? Thanks in advance, Vanessa

Excellent service!

Maria Nicoli and her team have been so patient and great to deal with. Their services have been so smooth and stress free we would highly recommend Loan Market especially Maria and her team in Caroline Springs for anyone looking for a home loan!

Cannot thank you enough Maria!

1 comment
Hi Julie, Thanks for taking the time to write this review, we're so happy you had such a good experience working with Maria! Please do not hesitate to get in touch should you need anything in the future. Thanks again, Vanessa

Loan Market made buying a house so easy

From the very start Jack from loan market went out of his way to explain the process in a way that I understood. He was always available to ask questions, and his team were incredibly helpful with the long process with documentation. He was always happy to look at other home loan options. Would highly recommend, have always recommended to friends who are buying, and would use Jack again next time I buy!

1 comment
Hi Elizabeth, Thanks for sharing your review, we're so happy you had such a good experience working with us! Please do not hesitate to get in touch should you need anything in the future. Thanks again, Vanessa

Very good

Excellent service. Very professional. Always recommend.
Always given right advice when I needed.
Process was very smooth.
I would rate 5/5

1 comment
Hi Raj, We're so happy you had such a good experience working with us. Thanks for taking the time to write this review! Please do not hesitate to get in touch should you need anything in the future. Thanks, Vanessa

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Questions & Answers

What is the interest rate?
1 answer
Hello and happy Friday! Is there a specific product or lender you're interested in knowing more about? Please send through an email to customercare@loanmarket.com.au with your name, phone number and postcode and I'll get a broker on the case! Thanks, Bec

We want to buy our first home. Can you recommend a god broker from your company? Thanks!
3 answers
Jason Cuerel is a fantastic broker - couldn’t have been happier with his service.Hi Rea, We are more than happy to help, if you can just email us your full name, postcode and best contact number to 'customercare@loanmarket,com.au' and we'll put you in touch with the best broker in your area. Look forward to hearing from you! Loan Market Customer Care.Jason Cuerel is a fantastic broker. I can definitely recommend him :)

I need a loan to build a house with 800k, I am self employed on 5 year contract with Aust Post. My current debt on mortgage is 400k empty block of land. My current taxable income is 60k self & 60k wife. My current house is with 950k equity and $ 5k credit card. Looking to finance interest only loan for 3- 5 year term.Can you help?
2 answers
Hi Ron, Thank you for getting in touch - one of our mortgage brokers will be more than happy to help you! Please send your postcode and phone number to customercare@loanmarket.com.au and I'll put you in touch with someone. Thanks, Loan Market team3136 - 0413 952 777

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