Fast and efficient!
Highly recommended team! If weve only known them first, we wouldnt have wasted our time on other brokers. Loan market makes sure they finish the job the fast and efficient way. I would say (Phil and Jess most especially) go out of their way to genuinely help you achieve your dream to own your home! customer service-excellent!
Making things smooth when the road is bumpy!
not a “normal” sale, but Phil not only didn’t give up on us, he made sure he looked out for us! Using his family time to make it all happen!!
What a great experience!
Felt at ease from the first meeting at Steve's office. He was upfront with all aspects of his services and made it his mission to understood our loan requirements and explain the possible choices to suit our needs. The whole process was made so easy for us, and we would highly recommend Steve and his team.
Amazing service and exceptional business
A special thanks to Tommy Nguyen who helped and supported us when buying our first property. After being misguided by our bank, we contacted Tommy and he helped us in finding a cheaper loan and took care of all valuations. There was no unexpected or extra costs and we knew exactly what to pay during settlement. Tommy went above and beyond by regularly emailing and taking my phone calls and even meeting us to sign documents. We would highly recommend Tommy to all our friends and family. We are very thankful to have found him.
Getting a Loan ....!!!!!
I didn’t think I could get a loan @ 50 but thanks to Steve & his crew for making the whole loan process so easy. They were happy to answer any questions.
You won’t be disappointed
Fabulous Loan Team ...!!!!
Thank you so much
Mark De Martino for First Home Buyer - Clear and Concise
Mark De Martino was great! Being a first home buyer it was very important to me that I had all my questions answered and Mark was happy to oblige. I am actively recommending him to all of my friends. Great service - very happy.
An awesome service
Customer service was amazing. No unexpected costs or issues, was well informed from the start. We are very happy with everything. Was kept updated every step of the way. Thanks so much
Marco has been helpful on the get go always available and always willing to take time to explain things clearly. 5/5 service! Have helped me refinance and apply for new loans with ease!
Conrad Was Brilliant
Conrad Palmer really helped me achieve my goal, he set out a plan. I'm a first home buyer and this was all new. He helped every step of the way. Highly Recommended to everyone.
We don't recommend Loan market to anyone.
We finance our property through an agent at loan market .
He promised us one rate.
But after completion of settlement it is 0.25 % more.
We asked bank to look into it.
Bank is telling us they can't do any thing.
Broker is not responding to us.
Loan market helped us get a loan when others couldnt
Phil and Jess were professional and efficient helping us with the lending process.
They were always quick to respond to any phone call or email explaining everything.
We would highly recommend them to get you a loan
Thank you for everything Loan Market
Thank you for your fantastic service
We are very pleased with the excellent service Balpreet & his team offered us at each stage of the refinancing process. Balpreet updated us with the best rates possible. We would love to recommend his services to anyone we know. Thank you Bal ;0), Great job!
Being a first home buyer, I was extremely uneducated and cautious about buying property. Having gone to a bank and not been happy with how it turned out, I heard (by word of mouth) that Phil and Courtney from Loan Market were excellent. At first I dealt with Phil. He took the time to educate me, had a detailed presentation outlining the steps and how working with them can pan out. Phil ran me through each part. He made sure I understood everything, and listened patiently when questions were being fired at him. He made time for me (sometimes eve...n after hours) which meant I didnt have to take extra time out of my work day. My case was then handed over to Courtney whose work I couldnt fault. She too was kind, informative and professional. She explained thing she in easy to understand terms, and was always happy to help. Communication was never an issue, with having heard back within 24 hours at the latest. Ill be recommending Loan Market to anyone who is looking for a broker.
30 years after after buying our current home, it was time to move. We would never have got there by ourselves. Kay explained the changes, was available on the weekend, etc. She kept us informed at every stage and we can't recommend her highly enough. She was just a very professional and wonderful person to help us achieve our dream home.
Excellent service, going over and above to achieve our dream home.
My family really loved a house but required a loan and were disappointed by the service of a major bank. We contacted Jenni Chittick from Loan Market and from the outset we were amazed by the very impressive service. Jenni went over and above through the entire loan process. Jenni is very experienced in both real estate and finance and used this experience to suggest the best loan to suit our particular purpose. Jenni was always prompt, well-prepared, and constantly communicated with us from the initial contact to settlement. We are so happy with our purchase and so glad we contacted Jenni. We strongly recommend Jenni to whoever is seeking a loan. Thankyou very much Jenni. The O'Sullivan family.
Excellent personalised service from a real professional
As first home buyers my wife and I had no idea what was involved. Lindy walked us through the process, keeping us updated every step of the way. She has plenty of experience in real estate and finance, and took care of everything for us. She was always prompt, well-prepared, and was in constant communication with us. A daunting maze of paperwork and red tape turned into a brand new house before we knew it; we couldn't be happier!
Refinanced my home loan
Best professional advice and highly efficient and trustworthy..financing a home loan can be daunting but phil made the whole process easy and totally stress free..highly recommend phil..he is "the go to man" in the mortgage broking industry..very happy client!
Amazing service by Asha Long!
Asha Long assisted us step by step during the process and got us a very good deal. She responds promptly to any clarification and explains things in a detailed yet simple way. Asha, we cannot thank you enough for making this process much easier than expected.
Help When Needed
After 10 years out of the housing market we were very nervous about navigating the process. Conrad Palmer was exceptional. We couldn't have done it without him! Thank you Conrad!
Focussed on giving the customer the best possible outcome.
When looking into the purchase of my first house I didn't have the most positive experience. I felt it was all a bit daunting and very overwhelming to the point I no longer wanted to make the purchase. That was until I had my Mortgage Broker, Sarah Latimer, get in touch with me to lead me in the right direction. She herself was very accommodating and everything she spoke with me about was true to it's word if not better and the whole experience was easy and very satisfying. The outcome that I received with Loan Market was a very competitive rate and with no hidden costs on any of the products.
The reviewer stated that an incentive was offered for this review
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Questions & Answers
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Loan M.Loan Market
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We want to buy our first home. Can you recommend a god broker from your company? Thanks!
Loan M.Loan Market
We are more than happy to help, if you can just email us your full name, postcode and best contact number to 'customercare@loanmarket,com.au' and we'll put you in touch with the best broker in your area.
Look forward to hearing from you!
Loan Market Customer Care.
I need a loan to build a house with 800k, I am self employed on 5 year contract with Aust Post. My current debt on mortgage is 400k empty block of land. My current taxable income is 60k self & 60k wife. My current house is with 950k equity and $ 5k credit card. Looking to finance interest only loan for 3- 5 year term.Can you help?
Loan M.Loan Market
Thank you for getting in touch - one of our mortgage brokers will be more than happy to help you!
Please send your postcode and phone number to firstname.lastname@example.org and I'll put you in touch with someone.
Loan Market team
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