Loan Market made it a fantastic experience buying a house. Working with Astrid, the nearly six months of discussing finances, getting pre-approval, looking for houses and finally buying and getting settlement approved was seamless and actually enjoyable by the end! Astrid was great the entire way informing and guiding me through every step. Stress free!
Best mortgage broker ever
After being refused a loan to buy a property by my bank of 40 yrs, initially as an investment and a retirement home for the future, I was recommended to contact Lynette Melis of Loan Market in Kyabram. Her knowledge and confidence in what she does lead me to see my dream of purchasing my home at the age of 63 yrs. Knowing I would not have to rent for the rest of my days is a blessing. Lynette and Loan Market has seriously changed my future and given me stability in my old age.
If I could give 10/10 stars I would! Loan market are absolutely amazing.
If I could give 10/10 stars I would! Loan market are absolutely amazing. They are professional and work with you to achieve what you want, they also keep you updated along the way. Highly recommend loan market!
Our kids have a backyard thanks to them
The experience with loan market was a 10 out of 10 , very professional and patient , very satisfied with their service and personal touch , would highly recommend you give them a call
New Brokers be aware
As a mortgage broker, I was looking for an aggregator. I met with the Business Development Manager who gave me the usual talk about how good they are. I was to be charged an additional $850.00 p.m. to provide mentoring. I have more than 10 years experience as a banker and a broker. That's a ripoff when you consider no other aggregator charge such fee. BDM never returned phone calls or replied to emails unless followed up.
Couldn't have asked for a better broker.
This company gave us the greatest experience we could ask for. As a first home owner, David would ensure we were fully aware of what to expect and what to do in every situation. He was constantly in contact ensuring we had everything we needed and was happy to meet us at all hours to suit our availability. No task too small or question too simple. He was a god send to our experience.
I was extremely unhappy with loan market. I was sold the wrong product (much more expensive than necessary). No other options were discussed with me (definitely felt that it was 'set and forget) and no plan working forward. Questions were not able to be answered correctly or timely. The entire process put me out of pocket well in excess $21,000 as a lump sum as well as ongoing higher interest rates of >$1400/month. In the wake of the Royal Commission into the Financial Sector it shocks me that the sector is not attempting to seriously address p...oor customer experiences. I felt absolutely manipulated and taken advantage of. I was placed in a situation were I had no options but accept the wrong product. The features I required (offset account) were not communicated with the bank and I had to follow up myself. I have since spoken to 2 different other lenders who both agreed I was sold an incorrect product. My situation is not particularly complicated, but is not exactly straight forward either. I would suspect if your financial situation is simple (maybe purchasing your first home) Loan Market would be an acceptable organisation to work with, but if your situation is even slightly complicated I would strongly encourage you look elsewhere. I have now, in only 4 weeks, been able to refinance with a mainstream lender using all the same financials I provided to Loan Market, who had explicitly told me I had no other options available to me... absolutely disgusting,.
Excellent Service and a great loan product
I experienced exceptional customer service. The rate I received was competitive. Most importantly, the loan I managed to get through my mortgage broker met my financial needs. I would recommend Loan Market to friends and family.
It was a great experience
It was really a great experience dealing with their broker. She made sure our loan was approved timely and also helpled to get us cashback though we missed the deadline. Will definitely recommend them.
Individualised Service, Great Outcome!
Lori listened to our individual circumstances and tailored a loan to suit our exact needs. He helped step us through each stage of the property buying process and because of his help, we now own our dream home.
Do not get Maduk from Himanshu Malik! Hasn’t helped and took money from my parents
Himanshu Malik came from this website. He charged my parents $350 for his services. He then made a BIG mistake twice, resulting in waiting longer for my parents house to start building. He has not helped my parents with how to make payment each stage that completes. His words were that he has finished his job in getting the loan. No real customer service. When we asked what happened the first mistake he didn’t explain it properly, when we asked what happened the second time he said it wasn’t him, but we spoke to the bank and they said he did something completely different to what he’s suppose to. My parents do not need his services, and yet they paid for it!! Please beware.
We Recommend This Company!
Steve McLean was always prompt with replies, professional++, freindly and welcoming and (most of all) patient with our endless dumb questions about the whole process. In the end he MADE IT HAPPEN and we got our first home!!
Graham Law was professional. I would recommend him to anyone looking for finance as a genuine and honest broker.
Professional approach whilst being honest straight to the point and genuine. His knowledge of the industry was impressive and I found him to be very genuine. He was readily available and efficient in answering my questions or request keeping me up to speed with every part of the process which was important to me.
Best Amazing service!! They were always there when I had questions or needed advice right up to settlement!! They where very patient with me as I was a first home buyer. Highly recommend to use Loan Market.
Great Service & Best Lending Options Offered
We have no hesitations in recommending Alex Hua of Loan Market to anyone looking for best service, lending rates and professional packages that best suit their lifestyle! Alex is an expert in his field!
David Marsland is an awesome mortgage broker
I recently completed a very challenging purchase that would not have been possible without the expertise and determination of David Marsland from Loan Market. He impressed me so much, I am now a client for life. I now recommend David to everyone I know and he continues to deliver for them.
Friendly, professional and efficient. Highly recommend
Highly professional and ethical. Efficient, good friendly and timely communication and feedback. Neither intrussive nor domineering. Totally satisfied and highly highly recommended after several disappointing let down by other brokers
Great service! Always at the end of the phone when needed and made our lives super easy! Highly recommend him
Very transparent with all the mortgage ins and outs. Very happy with the entire process. Greg definitely listenened to what we wanted and found us the very best deal available
The only person who helped me!
Kaylene Blencowe from Wagga Wagga was amazing! She was extremely professional and explained and helped me through every step. Being let down my mortgage brokers previously, Kaylene restored my faith in applying for my home loan. I now own my own home because of her. I give her a hundred million trillion stars!!!!! Thank you Kaylene.
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Questions & Answers
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Loan M.Loan Market
Hello and happy Friday!
Is there a specific product or lender you're interested in knowing more about? Please send through an email to firstname.lastname@example.org with your name, phone number and postcode and I'll get a broker on the case!
We want to buy our first home. Can you recommend a god broker from your company? Thanks!
Loan M.Loan Market
We are more than happy to help, if you can just email us your full name, postcode and best contact number to 'customercare@loanmarket,com.au' and we'll put you in touch with the best broker in your area.
Look forward to hearing from you!
Loan Market Customer Care.
I need a loan to build a house with 800k, I am self employed on 5 year contract with Aust Post. My current debt on mortgage is 400k empty block of land. My current taxable income is 60k self & 60k wife. My current house is with 950k equity and $ 5k credit card. Looking to finance interest only loan for 3- 5 year term.Can you help?
Loan M.Loan Market
Thank you for getting in touch - one of our mortgage brokers will be more than happy to help you!
Please send your postcode and phone number to email@example.com and I'll put you in touch with someone.
Loan Market team
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