We purchased two properties with Josh Gilbert's help and currently working on a third one. Josh truly goes above and beyond and is always answering my calls and questions. Thanks to his know-how, we avoided paying LMR on the second property.
Amazing service and professionalism
Andrew Timms helped us find our first home loan after many other brokers couldn't. Together with his assistant Lanah they guided us through every step of the way and were always happy to answer any questions we had. My wife and I could not thank them enough for making our dream a reality!
Have used Michael Hill for both my original home loan and recent refinance. Michael is extremely professional, easy to communicate with and found us a great deal with little fuss and in a timely manner taking the stress out of the whole experience. Highly recommend!
Stay away from this C grade lender
Firstly their rates are not very competitive. Secondly when I refinanced away from them they failed to refund the excess funds paid on the mortgage. Over $2,500 due back to me and 3 weeks after settlement still waiting. Numerous calls and finally a complaint to the financial services ombudsman. Absolute sham of an institution.
5 star for Steve McLean!!
Throughout the entire experience, both myself and my partner felt extremely supported from Steve and the team at Loan Market the entire way through. Customer service was an A+ and I truely had nothing to fault. I will definitely be returning in the future
- Verified customer
They know exactly what you need to do to get approved and get the best rate
I can't recommend Phil Couch enough, he genuinely cared about our situation, knew exactly what we needed to do and got us a rate we couldn't get on our own.
Fantastic professional service
Thanks to Phil and Vicki our newly built investment property is almost complete the process has been very easy and stress free. After many bad experiences over the last few years this was such a breath of fresh air. Thank you!
Very professional and patient
Recently bought our dream house thanks to Chris Hegney.
He is very patient and professional. It almost took a year for us to buy but Chris was helping almost 24hrs/ day...
Fast and efficient!
Highly recommended team! If weve only known them first, we wouldnt have wasted our time on other brokers. Loan market makes sure they finish the job the fast and efficient way. I would say (Phil and Jess most especially) go out of their way to genuinely help you achieve your dream to own your home! customer service-excellent!
Making things smooth when the road is bumpy!
not a “normal” sale, but Phil not only didn’t give up on us, he made sure he looked out for us! Using his family time to make it all happen!!
What a great experience!
Felt at ease from the first meeting at Steve's office. He was upfront with all aspects of his services and made it his mission to understood our loan requirements and explain the possible choices to suit our needs. The whole process was made so easy for us, and we would highly recommend Steve and his team.
Amazing service and exceptional business
A special thanks to Tommy Nguyen who helped and supported us when buying our first property. After being misguided by our bank, we contacted Tommy and he helped us in finding a cheaper loan and took care of all valuations. There was no unexpected or extra costs and we knew exactly what to pay during settlement. Tommy went above and beyond by regularly emailing and taking my phone calls and even meeting us to sign documents. We would highly recommend Tommy to all our friends and family. We are very thankful to have found him.
Getting a Loan ....!!!!!
I didn’t think I could get a loan @ 50 but thanks to Steve & his crew for making the whole loan process so easy. They were happy to answer any questions.
You won’t be disappointed
Fabulous Loan Team ...!!!!
Thank you so much
Mark De Martino for First Home Buyer - Clear and Concise
Mark De Martino was great! Being a first home buyer it was very important to me that I had all my questions answered and Mark was happy to oblige. I am actively recommending him to all of my friends. Great service - very happy.
An awesome service
Customer service was amazing. No unexpected costs or issues, was well informed from the start. We are very happy with everything. Was kept updated every step of the way. Thanks so much
Marco has been helpful on the get go always available and always willing to take time to explain things clearly. 5/5 service! Have helped me refinance and apply for new loans with ease!
Conrad Was Brilliant
Conrad Palmer really helped me achieve my goal, he set out a plan. I'm a first home buyer and this was all new. He helped every step of the way. Highly Recommended to everyone.
We don't recommend Loan market to anyone.
We finance our property through an agent at loan market .
He promised us one rate.
But after completion of settlement it is 0.25 % more.
We asked bank to look into it.
Bank is telling us they can't do any thing.
Broker is not responding to us.
Loan market helped us get a loan when others couldnt
Phil and Jess were professional and efficient helping us with the lending process.
They were always quick to respond to any phone call or email explaining everything.
We would highly recommend them to get you a loan
Thank you for everything Loan Market
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Questions & Answers
What is the interest rate?
Loan M.Loan Market
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Is there a specific product or lender you're interested in knowing more about? Please send through an email to firstname.lastname@example.org with your name, phone number and postcode and I'll get a broker on the case!
We want to buy our first home. Can you recommend a god broker from your company? Thanks!
Loan M.Loan Market
We are more than happy to help, if you can just email us your full name, postcode and best contact number to 'customercare@loanmarket,com.au' and we'll put you in touch with the best broker in your area.
Look forward to hearing from you!
Loan Market Customer Care.
I need a loan to build a house with 800k, I am self employed on 5 year contract with Aust Post. My current debt on mortgage is 400k empty block of land. My current taxable income is 60k self & 60k wife. My current house is with 950k equity and $ 5k credit card. Looking to finance interest only loan for 3- 5 year term.Can you help?
Loan M.Loan Market
Thank you for getting in touch - one of our mortgage brokers will be more than happy to help you!
Please send your postcode and phone number to email@example.com and I'll put you in touch with someone.
Loan Market team
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