Reviewer Photos & Videos
Nicole is Absolutely Incredible
Nicole and the team at Loan Market were absolutely incredible. From the first initial phone call with Nicole, to selecting the best lender for me, right through to the actual settlement day. I didn’t have to worry about a thing as Nicole kept me updated every step of the way. There we no hidden costs or anything & the rate I got was absolutely exceptional. Absolutely everything was handled so smoothly and exceptionally well. I can’t thank her enough for making the process so effortless for me. It was an absolute pleasure to deal with this company. I would whole heartedly recommend Nicole and the team at Loan Market for sure.
BEST BROKER IN BRISBANE
Paul and his team were some of the most knowledgeable and helpful people I could have wished for. My situation was different yet the whole transaction from start to finish was an absolute breeze. They told me exactly what I needed to do and provided me all of the information I needed to choose the best bank for ME. It was amazing and I have been telling everyone I know about my experience. CALL PAUL!
Investment Loan for Residential Property
Totally happy with Phil at Loan Market, his prompt expertise with the Loan process made for smooth sailing throughout the journey from the beginning to settlement. I value his professional approach. This is the third time I have entrusted Phil and his Company to source the best Loan to suit my needs with a great outcome yet again! Highly recommend Phil, such a pleasure to deal with.
Lana Moys is an excellent broker for the best deal for a loan
Want a loan that is the best value, with the lowest interest rate?
Call Lana Moys. She is a lovely, friendly lady who is an expert in this field. She will listen to you and work hard to find the best deal for your situation.
I highly recommend her excellent service.
Graham Law was recommended to me and I found him to helpful, easy to contact and kept me fully updated throughout. As it had been quite a while since last borrowing his experience made the whole process a lot less stressful.
- Verified customer
Robert kept me well informed throughout the entire process. There was a lot of extra government documentation with my build, but Robert kept on top of it all! I was extremely happy with the home loan he found me. I look forward to using him again for any and all of my requirements.
Thank you Robert!
I could not have done it without you.
I would highly recommend Daniel Pym and the team at Loan Market. My experience applying for a home loan for the first time with my partner was an easy and relaxed experience. Daniel and his team were very reliable and were quick to respond to any queries we had. We were able to trust that Daniel had our best interest in mind and he gave very detailed advice so that we were prepared and understood the process. We are very grateful to have had such a positive experience applying for our first home loan.
so happy to come across loan market. Dealt with Chris who was so helpful with getting my loan sorted and approved so quickly . he made the whole process very easy. he knew i needed to get the funds within a few days and started working on it as soon as I got off the phone from him. so thankful. Highly recommend Chris to anyone looking for a loan.
Best mortgage broker!
Tamara from Loan Market has been a life saver. We really could not have done this without her. We are now living in our dream house with an investment property to help secure our future. She took care of us so well in every step of the process, so thankful!
Sarah Thompson and her Geelong Loan Market team assisted us in purchasing our block of land. We were kept informed and updated on the purchase journey. Sarah was able to escalate our application with ease and enabled our land to meet settlement day. In these trying COVID times, We cannot thank Sarah and her team enough!!! Highly recommend to all.
Dedication to the task
The service I received at The Loan Market was second to none, no query was deemed unimportant. Jared made the job of getting a loan very easy, I would recommend Jared and The Loan Market to any prospective client looking for a loan.
Amazing services with great results
Simon, Sophie and Tess at Holland Park went above and beyond what we expected from them to make our first home buying experience as stress free as it could be. Their communication was prompt and their attention to amazing. We honestly felt like we were their number one priority every time we contacted them and they were proactive throughout the whole process. Simon and the team were honest, approachable and realistic about our position and what we could expect from the process. We are extremely happy with the service we received and loved deali...ng with Simon's team who are professional, committed and genuinely care about their clients. We would recommend their team in a heartbeat to anyone looking to purchase a home - either for the first or twentieth time.
Our Broker was AMAZING!
I’m so lucky we fell into the hands of Matthew Farrell from LoanMarket! We needed a fast turnaround for our finances on a new mortgage and Matt delivered this with amazing support and attention to detail. He took the stress and hard work out of this process and made it super simple for us. He was very efficient in responding to emails and messages and did all the liaising with other relevant parties. I can’t recommend Matt highly enough! The most prompt, efficient and supportive broker and person I’ve ever come across!
If I could rate them higher I would
My wife and I would not be where we are without the team at Loan Market and all the hard work they have done for us. Phil and Michelle go the extra mile to do everything they can.
I would give more than 5 stars
My experience with Loan market was smooth, painless and an effective. I found myself in a situation, the Real Estate Agent selling me property put me on to these guys and they came to my rescue and made it happen within given deadline. Great communication, professional, transparent, trustworthy & efficient. They set up exactly what I asked for and executed it like pros. I will highly recommend to anyone needing finance. These guys are excellent, they will be the first people I call if I need finance again.
Phil Couch - excellent service
It has been a pleasure working with Phil, always provided a prompt response and was constantly on top of everything. He went above and beyond expectations throughout the entire process.
Would recommend Phil to anyone looking for a broker
Don’t waste your time with anyone else!
Linh and her staff are truly amazing. Linh made everything less daunting with her wealth of knowledge and attention to detail , I felt comfort knowing I was in good hands. I am so grateful Linh was my broker .. you will never regret choosing her!
Liz Henderson - Trusted and Knowledgable Mortgage Broker
Liz Henderson has been our Mortgage Broker for the last 6 years. She has assisted us with 3 property purchases and is always a pleasure to work with. Her straight forward approach to the loan application makes the process stress free and easy. Liz’s honesty, expertise and extensive knowledge in the banking and mortgage sector, gives us peace of mind we are getting the best deal to suit our financial needs.
Liz goes above and beyond and exceeds our expectations in all areas of customer service and the loan application process. We would highly recommend Liz to anyone considering a broker for their loan or any other financial advice pertaining to loans and mortgages.
Ben Taylor - Mortgage Adviser
Ben has made my house buying process not only simple, but also nice and easy. He has always been so easily contactable and prompt. He makes things easy to understand and has gone above and beyond to ensure we get the best deal possible. We received a great interest rate while also being accepted into one of the First Home Buyers Schemes. We had no issues or bumps in the road - everything went super smoothly. I would highly recommend Ben to anybody looking to buy a house, especially if their first one. I’ll be forever grateful for Ben’s hard work!
Not happy! Poor customer service and can’t login
I have contacted customer service several times with no resolution. I have tried several times to login online to view my mortgage payments and credits. It is important for me to be able to view my loan balance at Loan Market Go!
They can’t seem to provide a Loan ID to activate my account!! I highly recommend Not to go with Loan Market Go. Once they have your money they don’t care about you.
Interest on the loan is not competitive. Especially living in a recession, loan providers should put customer care as a number one priority. Obviously this is not important to Loan Market Go.
Questions & Answers
We are looking at using loan market go to refinance our house. I would just like to know how many people would recommend this service as the reviews from this site site are great but I have read some disturbing reviews on other websites
What is the interest rate?
Loan M.Loan Market
Hello and happy Friday!
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We want to buy our first home. Can you recommend a god broker from your company? Thanks!
Loan M.Loan Market
We are more than happy to help, if you can just email us your full name, postcode and best contact number to 'customercare@loanmarket,com.au' and we'll put you in touch with the best broker in your area.
Look forward to hearing from you!
Loan Market Customer Care.
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