Loopym

Fantastic customer service helping me find a product suitable to my needs. Even going to the effort of calling me to discuss a better option.

I ordered 4/10kg bags of Magna pool minerals at a very competitive price and received it within a couple of hours with free delivery. Impressive! Show details

Fantastic customer service. Easy to order our Magna Pool Salts. Next day delivery as stated. Very competitive pricing. Couldn't be happier with my shopping experience. Will definitely be a returning customer! Show details

Great service, next morning delivery on a late afternoon order! Magna Salt & Pool Salt, saved me the travel to buy it! Show details

Great company and service, quick delivery I couldn't fault it.

Wow what a great system I am very impressed with the easy way everything was so helpful in getting the information I wanted thank you it saves me so much time and ease of mind. Show reply

Fast delivery and good prices. Staff member very helpful when I called.

Ordering and paying for the part was very easy as Google Pay worked well. The part then showed up at my door two days later. It was a good experience.

Ordered 4 x 10kgs bags Magnapool mineral salts for our pool online through Loopym for the first time, as the minerals were proving hard to come by locally. The ordering process was easy to do online, and unbelievably, the product was delivered out to us from Canberra the same day. Also, the price was very competitive. I will be using this company all the time from now on. Show details

Easy process, good communication and fast free delivery. Will order again Show details

Found pool magnesium online at a very reasonable price. Placed an order via email for collection. Staff were swift to reply and very easy to deal with. Highly recommend. Show details

Great product. Arrived quickly and is very accurate and easy to use. Thanks Show details

I tried to place an order and unfortunately their delivery service wasn’t able to deliver to my postcode. They contacted me and went above and beyond to find an alternative way so I could still receive my products. Not only were the products great value but the customer service I received was amazing. I highly recommend and will be ordering from them again. Show details

I ordered 60kg of pool salt on Sunday, it arrived Monday morning!...magic. Show details

Even though we were unable to have our magnapool magnesium deliverd, Genette was very helpful and we were able to collect the product we were after straight away. Show details

Jeanette of Loopym was super helpful over the phone to work out exactly what type and how many bags of glass medium I needed for my filter when upgrading from sand. The product was delivered promptly the following day at a great price. Thank you. Show details

Excellent Service! Lots of vatieties of products available. Great price!!! At times they bring offers as well. From ordering to delivery, no hassle at all. Our delivery was delayed by one day, received apology email saying that it has been delayed but will send soon. And the product were on my door next day! I am returning customer. Will use them again and again. Show details

Really easy to use. Fast delivery ordered and delivered same day. Other items 1 days postage. We use the pool almost daily and Loopym has been the easiest way to keep on top of it as a DIY solution. Show details

Not Impressed with the product I purchased. Does Not pick up dust in pool and only spreads it everywhere and made a mess of my pool. Told it’s because the filter is only 150micron. Not good enough at all. Show details

I found Loopym by mistake but I am glad I did. Easy to use app, saved me a substantial amount of money compared to other websites. Postage was extremely quick. Will definitely be using them again! Show details ·  1

Item was as ordered and help was given when tracking item great customer service Show details ·  1

5.5kW Ecocube Heat Pump. Well priced, quick delivery and great communication. Excellent! Show details ·  1

Great company to deal with extremely happy with the customer service, knowledge and support Genett provided. I will be purchasing again from them very soon! Show reply

Ordered Zodiac Magna minerals 10kg bags for a better price than in store. Couldn't believe they turned up on my doorstep 2 hours later! Great service! Show details ·  1

Had issues with my spa and Genett has been amazing with full instructions of how to get the chemicals right and get spa at a manageable stage. Very knowledgeable. Also love the App which takes the readings and lets you know what to do. Ordering products too, fast quick delivery. Basically a one stop spa shop. I am glad I found them. Thanks. Show details ·  1

Really happy with Loopym! I ordered pool chemicals and got same-day delivery, no issues and one of the fastest online orders I've ever received. I recently downloaded their app and it's been super helpful. Getting my water balance right always felt confusing, but the app makes it much easier. Happy with my experience overall! Show details ·  1

I ordered some chemicals 1pm after the cutoff time, next day delivery, no problem. Made me download Shop app to get "tracking" no problem, tracking not showing in Shop app so I emailed, "we don't use tracking on same day delivery, it will be made before 5:30pm" no delivery showed up, put in a PayPal dispute. Show details

I had some trouble in the beginning getting the app to work and being sent wrong tests strips and gave these guys 1 star. But they were really quick to solve any issues. They have the best prices I have found and their delivery is often on the same day I order. I am editing my review to show how impressed I am with this company. Show details

I purchased a Dolphin M550 and it was faulty straight out of the box. Over the past 30 days, it hasn’t picked up a single leaf despite being run daily. I’ve provided Loopym with multiple videos and photos clearly showing the robot driving over leaves and finishing each cycle with an empty basket. It also fails to climb the pool walls as… Read more

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I’ve called and left several messages and emailed Loopym three times, but I’ve received no response whatsoever. Since taking payment, they have completely stopped communicating. Based on this experience, I would not purchase from Loopym again.

Best price. Quick delivery. Would use again. Website is easy to navigate and has wide range of products. Tracking is very informative and accurate. Great business to deal with. I purchased a new pool pump