Bought a pair of leggings, after 3 weeks noticed a hole. Took them back to rouse hill Lorna Jane where I bought them from. They totally brushed me off..they did not care. Then they told me to go online chat. Why if I'm standing in front of them with the evidence. Shame on them.. Never ever buying LORNA JANE PRODUCTS again. I'm sure that what their doing is ILLEGAL. Not going to stop until I get my money back.

Lorna Jane and Bill Clarkson scammed millions of dollars out of people with her COVID scam, she needs to be shut down

Returned an item 5 weeks ago. I’ve contacted LJ customer services 3 times to ask where my refund is. They still haven’t refunded me. It’s an absolute disgrace. I will never purchase from LJ again.

I brought 2 pairs of lotus tights which clearly show Lorna Jane in print down the side ..
I stood in front of the rack and told the lady I wanted long pair and 3/4 pair of the lotus which all the ones I could see had the logo on them . She grabbed my sizes a d quickly put them in a bag
Got home put them on went to gym a d no logo on leg..
I rang and told the point Cartwright store that they gave me the wrong ones she was very rude and said nothing she can do as I put them on
Customer care is like talking to a robot di my only option know is to call ombudsman.
The rely u got from another sales assistant was they wer the old style

Bought some items for the wife at Christmas, one wasn’t what she wanted so she returned it but couldn’t find anything she liked so opted for refund. I had to go back to the store seen as it was my card however this turned out to be a waste of time as no refunds are given just gift cards. On another note there is now a sign stating no cash accepted, using the covid excuse. I’ve refunded/ exchanged plenty of items at other clothing stores with no issue. After this useless gift card is done, won’t be spending another dollar in the place. No issues with the staff just the policy. Items are overpriced for what they are anyway.

I bought a pair of Amy Phone Pocket Leggings and within months they started disintegrating. I tried to get them exchanged at multiple stores and with the online chat however was met by rude staff (especially the staff at Miranda!) whom gave different information about time frame to exchange. I have been a loyal Lorna Jane customer for 10 years and have never had an issue with the quality of their products. I will never be buying from Lorna Jane again. STAY AWAY FROM THIS COMPANY and pay a little extra for pants with other respectable brands.

while the woman who helped me choose the leggings was lovley, after 2 uses the knees of the new tights were already showing signs of wear. Took that pair and the second pair still with tags on back.
They sent me to online support, who sent me back to the store, who sent me back to online support. Apparently they dont see this as a manufacturing fault. Who buys leggings to actually work out in? Even my cheap Target tights and Cotton on tights didnt wear with the exact same use. They did not perform as they should and I wanted a refund (at the very least on the unworn pair with tags on) not a store credit. This is overpriced junk, dont buy from here. Check out Two Tags instead

Two weeks ago, I went into my local LJ store to buy two of the lotus tights for $100.
I was told by the store manager the titanium colour lotus tights were not available under the 2pairs for $100. Yet I have just noticed that they are!
I have already taken the tags off my tights so cannot return them to get the colour I wanted!

Won't be buying Lorna Jane Activewear again. Turns out the amy navy blue leggings are extremely see though whenever I bend. Are these not meant to be used to work out in??? I don't see the value in spending $80+ on leggings that do not serve a purpose. Perhaps these should be marketed as loungewear instead

I decided to spend a decent amount on a trusted brand of leggings $100 +. I bought these only a week ago and they're already piling at the seams and unraveling. I've only worn them to the gym 3 times and washed as instructed. Overpriced and bad quality. Will not buy again or recommend.

Purchased Scuba blue New Amy tights, wore them today to the gym, after a workout, the tights showed every bit of sweat, mostly in the groin area. Terrible! When I contacted LJ they suggested the fabric was breathable but you shouldn’t sweat, however their products are the highest quality and have stringent testing , which is great, provided you don’t exercise in them.

I ordered two skirts and a biker jacket. All three arrived quickly and are fantastic quality.
The skirts fit perfectly and the jacket was exactly what I was after. Fast delivery, perfect products. Love Lorna!

My delivery cost $13, for it to not reach my house, get sent back to Brisbane. When contacted LJ blamed the courier and said they take no responsibility. So poor, they took it back to the depo and then sent it again. Took close to a month for expensive delivery and average customer service. Not again.

The quality of sports active wear range such as sports bras and tights are always good quality. Totally satisfied 100%. Delivery is so fast and reliable too.

I love the clothes and the quality. The returns policy is quite inconvenient though, it would show more trust in customers to allow refunds. Would love to see more shirts that are sunsafe (ie not racerbacks, exposed, or crop tops).

Very easy to use website, found what i was looking for quickly. Easy hassle free transaction. Liked the fact you can select what day you would like the voucher to be emailed.