Reviewer Photos & Videos
I had the option to purchase online but chose to visit the showroom instead. I thought it would be a difficult decision. However my options were laid out and my choice made. In and out in under 15 minutes! The window furnishings in the apartment look fabulous. Thank you for making it so easy
Seemed to be out of their depth with a large project away from their base.
Lovelight were selected by the developer of our new apartment in Newcastle to provide blinds and curtains prior to settlement, this was their main selling point and the reason we chose them. The blinds were not installed until 3 weeks after settlement and that only happened with us continually chasing them as communication from the sales person and broader organisation was very poor. Many reviews seem positive and this did encourage us when deciding, most are in Victoria where they are based. It seems they were either out of their depth with a ...large development or hadn't adequately planned how they would manage in a location away from their base. Blinds seem fine so far and the installers were quite good, cleaned up etc. They may be good for a one off purchase for an individual residence, if you are part of a larger project it would be best to look elsewhere from our experience.
Beautiful curtains and a wonderful installation
We had been waiting on our curtains since Dec and they were installed Sat morning. They are just perfect and we are thrilled. The staff were able to measure from our plans and they were spot on. The installer was so professional, he worked quietly and efficiently and took the rubbish with him, fantastic! Thank you Lovelight.
Louise and Michael Allen
Great job results perfect. Customer service fantastic!
Extremely user friendly and polite professional people. They were easily contactable and helped quickly and efficiently. I would definitely use them again.
Blockout blind replacement
Although there was an initial issue with the incorrect blind having been ordered and the installer then being given the incorrect blind to install as part of a replacement for the blockout blind, these were only minor setbacks in what was otherwise excellent customer service throughout and fantastic service from the installer (Bob) who was quick, efficient, polite and an absolute pleasure to deal with.
Perfect Solution to Curtains
Hi. I am very pleased with the Quality and the excellent customer service both on the Phone, email and face to face. Great people to deal with and I would highly recommend Lovelight to everyone
They know what they are selling and great job done
Second Installment to Our Home - Amazing Experience!!!
The second time dealing with Lovelight was even better than the first.
We had our eye on having some sheer blinds installed and started correspondence with Alannah mid last year (2020). Although it was communicated that we would go ahead with the project in the backend of the year, she was still very helpful, prompt with all our queries and aided us to making great choices. We had swatch samples sent over for us to select from in record time, even though we were in stage 4 lockdown. Once we were ready to proceed, we simply had to let her know....Having seen the quality of our existing blackout blinds, we we comfortable to engage only through email correspondence and not needing to actually step into a store. We placed our order just before Christmas and was expecting a lengthy wait, but to our delight measurements taken a few days later and installation was arranged within 3 weeks. Bryn was super great with the install and we could not be any happier with the final result. Everything was executed to the highest standards, met within quick turnaround times and the team were extremely professional yet courteous throughout the entire process.
I found the service from your company very good: dealing with the receptionist, Jasmin, was a pleasure as was the service man, Adam.
The work that needed doing was done with ease and finished well.
It was a pleasure to have Adam in my home.
I would definitely use your company again for any relevant work that needed attention.
Great and prompt service and installation!
We had a great experience with Lovelight. We had some blinds installed when building our house and wanted to add on some Neotec (see through) blinds post-build, and Charlotte made it extremely easy to organise! The blinds look beautiful, she gave us advice on how to match them to our blockout blinds, and installation was quick and easy. So happy with our experience and also very reasonably priced!
Perfect blinds to compliment our home.
Alannah is professional, polite & not a pushy sales person like you find with some companies. She always keeps your up to date with your order & if anything changes is prompt at advising you of any delays.
Our installer is professional & beat upon installation of the blinds. Cleaned any mess that was made through the installation.
We absolutely love all our blinds we have in our home & have received so many compliments from family/friends on how incredible they look.
I would highly recommend LoveLight every time.
The reviewer stated that an incentive was offered for this review
Great blinds, great service!
After having blockout blinds installed throughout our new home as a part of a package when building our new home, we were very happy with the final result. For our master bedroom and WIR windows, we wanted to install either sheer curtains or screen blinds in addition to our block out blinds for privacy. I phoned through to Lovelight head office and spoke with Alannah Pollett who was only too happy to assist us. She found our lot details on file and provided us with a quote & ETA extremely easily & efficiently. After comparing costs of blinds vs...curtains we went with the blinds and are even happier with the result. No washing of curtains or worrying about curtain rods needing to be installed! Our new screen blinds are even better than curtains in that they let filtered light in, they provide us with both privacy and a professional looking window treatment too. We would highly recommend Lovelight and Alanah to anyone looking for a professional result and easy to deal with team!
We was serve from Alannah Pollett
And she help in every way
Very efficient following up everything
Call us all the time for keeping inform
We didn’t have any problem whit her
She look after us very well
She care for us costumer
Is not easy in this day for found a person lay that
U are very lucky have her
We have to chose from Victory blind and u...
Wonderful customer service
Alannah and Andrew couldn't be more helpful. They made the whole process from ordering to installation easy for us both.
We purchased our indoor blinds from Lovelight and were very impressed with the service from Charlotte our consultant. She was very helpful. Our installer was on time and did a fantastic job. I will not hesitate to use Lovelight again and would highly recommend them.
Great service, understanding with our changes!
Alex was great, when we wanted to change the length of our curtains she organised this with no issues! They look great! Thanks!
We dealt with Lovelight as a group purchase over email only. The process was smooth, choices were great, reasonable prices. Overall great experience.
Quick and efficient service.
Lovelight, in particular Alannah were so easy to deal with. Clear & prompt communication. Our blockout blinds were measured & installed within no time at all. Blinds are great & give perfect privacy. Would definitely recommend.
Amazing customer service!!!
Incredible customer service, really helpful!! Great products, I highly recommend love light, we will definitely use again in the future.
So impressed with this company, from the amazing customer service Charlotte gave us to the fast and efficient ordering and installation process. The installer was brilliant and the blinds look great. The job was about as quick and easy as it gets and the price was fantastic... will be back again
Awesome staff, quick installations and looks beautiful.
Dealing with the staff was so easy. They communicated quickly and provided all information needed. Price was fair. They came out and did the measurements on a day that suited us (managed to squeeze us in when we had leave) and arrived on time. Installation process was easy and quick, within the exact timeframe that they indicated. Can't fault it and would definitely recommend it to others!
Questions & Answers
We have roller blinds (with blockout blind also) and a lot of light comes through the big gap at the top and sides on every window apart from the ones that have a single blind and are on sliding doors. Is this the case for everyone else or are we the unlucky ones?
Hi Smith, thanks for getting in touch. Would you be able to send through some photos to email@example.com so we can take a look at your blinds? That's the fastest way for us to review your install and arrange to sort out any issues.
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.