Above & Beyond By This Crew
We had a chain break from a roller blind and they sent out not one, but three spare chains for me to replace myself.
The staff and customer service is by far the best I have ever experienced.
Pretty good service and lovely products
We included blinds and curtains as part of our building contract with Dennis Family Homes for our new home in Cowes.
We found the products from Lovelight to be of very good quality and good value for the price by comparison with similar products purchased from another supplier for our previous home just a few years ago.
We would have given them 5 stars except for them missing a blind that had to be fitted after we moved in.
However, this was handled promptly and efficiently and we were very happy with the installation.
We subsequently purchased an additional Roman Blind for our Family Room which we were also very happy with.
We were very happy with our curtains order from Lovelight they looked fantastic. The customer service from Francesca was excellent. And there installer Darren was very fast and efficient. Would recommend them to all my family and friends.
The window furnishings are all great, and much appreciated, thanks.
The service and install have been very good, the product looks lovely and was all installed before I moved in. The 100% pre-payment was made less painful by a 5% discount.
The team at Lovelight made the whole process of moving in almost pain free! Very professional from start to finish with great service and friendly helpful staff.
Thanks everyone involved
Easy, professional and reasonable price
We had Lovelight blinds installed as part of the build for our new house through the builder.
Once we had moved in we realised we needed a couple of extra blinds.
We contacted Lovelight just before Christmas and were able to track down our original order so we could get a quote for the same style and colour. Once the holiday period was over we proceeded with payment and confirmed our order.
Within a couple of days we were contacted by the local installer to do a measure up.
Three weeks later our additional blinds were installed and we’re very happy with them!!
Professional and high quality
Lovelight's sales service was excellent - friendly and efficient at all times. The highlight for me was the early delivery and the professionalism of the installer. He was great to deal with and his work ethic was really impressive. The actual installation was done very well, and the end product looks amazing - both curtains and plantation shutters.
I appreciated the follow up after the job was done, and I can't wait to finish off the rest of the house with Lovelight.
- Verified customer
Great company to deal with
Great product and very helpful team, special thanks to Alana and Micheal for all the help. Very happy with the product and the installation. Prompt response throughout the process, from color choice till installation.
Plantation Shutters - Lovelight
Alannah was amazing, professional, accommodating, and super friendly when ordering and purchasing Plantation Shutters from Lovelight.
Once delivered, installation was seamless and they look fantastic.
Would recommend these to anybody interested in a good quality product from a reputable business
Thank you Lovelight.
Great service, easy to work with - Lovelight rock!
Lovelight recently provided curtains for our renovation and were great to work with from start to finish. They quickly understood the look we were trying to achieve, arrived on site with a few well chosen fabrics for us to select from - not the hundreds that others came with - and offered practical solutions to a couple of design issues which impacted the installation. Their price was competitive and they installed when they said they would. We are delighted with both the process and the outcome and would highly recommend working with Ryan and the team.
- Verified customer
Lovelight went above and beyond to ensure that everything was EXCELLENT
This is an updated review
Previously, there was a misunderstanding about my installation. I tried to get a hold of the salesperson but was unable to for about 2 to 3 weeks. The salesperson then got in touch with me and explained why she was unable to contact me. She came down to my place and took measurements of the area that needed to be corrected. Everything was done smoothly and effortlessly. She made sure that everything would be right. I went above and beyond my expectations to ensure that everything would be to my satisfaction.
The pro...duct and service that I have received from Lovelight are without a doubt nothing short of high quality. I would recommend them to anyone looking to use their service. Lovelight will have my business for years to come.
- Verified customer
Great design, fantastic quality, and awesome customer service!
We got Lovelight plantation shutters throughout our entire home, plus a roller blind + pelmet at our back sliding door, via our Henley home build. The product designs are classy, colour options were excellent - and the quality of the product is top notch! We love our shutters and roller blinds!
Also, the Lovelight office team were brilliant to work with - very friendly, quick to respond, and helpful! And to top off a great experience with another great experience, both the shutter installer (Hugh) and blind installer (Sam, I think?) were SO friendly, polite, efficient and considerate!
HIGHLY recommend!!! Thank you Lovelight :)
Extra blinds that we needed
Very pleased with Lovelight Blinds. The staff member we spoke to was very helpful & the installation people were very good in there work. Would highly recommend them & they were very cheerful. Darryl
From start to finish, ordering through lovelight was an extremely efficient, and seamless experience. All correspondence was very timely. We had someone in to fix a blind chain, and take measurements for a new blind on our stair landing. Two weeks later, we have our new blind up! Brilliant customer service! Couldn’t be happier with how easy it all was!
Good service and product
Communication was really good and timely. Installation was a breeze. Good to be able to pay someone to do a job and have them complete it with no issues! We have now used twice and happy both times. Full blockout curtains to most of the house and a dual sheer/blockout to a stair window,
Excellent communication and service
All communication was perfect and service and installation was great. Always called and alerted to when delivery and installation would take place. The process from the office to the final stage was great. Thank you.
Very happy customer!
Very happy with Lovelight Blinds who installed blinds at all windows of our new home. We ordered the blinds online, having chosen the fabric with a representative who visited us in our home. The installer kept us informed as to arrival time. Installation was very quick and professional. He was quick to spot a flaw in one of the blinds and a short chain on another. Took photos and reported it. The blind and chain was replaced 2 weeks later at a prearranged time and once again was completed in record time. All the people we dealt with were always very pleasant and efficient. Would definitely choose Lovelight again!
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Questions & Answers
We have roller blinds (with blockout blind also) and a lot of light comes through the big gap at the top and sides on every window apart from the ones that have a single blind and are on sliding doors. Is this the case for everyone else or are we the unlucky ones?
Hi Smith, thanks for getting in touch. Would you be able to send through some photos to firstname.lastname@example.org so we can take a look at your blinds? That's the fastest way for us to review your install and arrange to sort out any issues.
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