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Lovelight
4.8 from 147 reviews · View Statistics

Reviews

4.8

147 reviews
  • Product Quality
    4.9 (69)
  • Return Claim MadeYes (0) · No (73)
  • Customer Service
    5.0 (70)
  • Warranty Claim MadeYes (2) · No (71)
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Vilash

VilashGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Great Service

published

We purchased our indoor blinds from Lovelight and were very impressed with the service from Charlotte our consultant. She was very helpful. Our installer was on time and did a fantastic job. I will not hesitate to use Lovelight again and would highly recommend them.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationMelbourne
Warranty Claim MadeNo
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Lana

Lana

  • 2 reviews

Great service, understanding with our changes!

published

Alex was great, when we wanted to change the length of our curtains she organised this with no issues! They look great! Thanks!

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationMelbourne
Warranty Claim MadeNo
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Great Experience

published

We dealt with Lovelight as a group purchase over email only. The process was smooth, choices were great, reasonable prices. Overall great experience.

Incentivised ReviewNo
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Kirsty

KirstySouthwest, VIC

Quick and efficient service.

published

Lovelight, in particular Alannah were so easy to deal with. Clear & prompt communication. Our blockout blinds were measured & installed within no time at all. Blinds are great & give perfect privacy. Would definitely recommend.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationMelbourne
Warranty Claim MadeNo
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Fiona D.

Fiona D.South East Queensland, QLD

Amazing customer service!!!

published

Incredible customer service, really helpful!! Great products, I highly recommend love light, we will definitely use again in the future.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationQueensland
Warranty Claim MadeNo
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Lisa

LisaBendigo

  • 2 reviews
  • 2 likes

Absolutely Brilliant!

published

So impressed with this company, from the amazing customer service Charlotte gave us to the fast and efficient ordering and installation process. The installer was brilliant and the blinds look great. The job was about as quick and easy as it gets and the price was fantastic... will be back again

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationOnline
Warranty Claim MadeNo
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Diana

DianaSouth East Queensland, QLD

Awesome staff, quick installations and looks beautiful.

published

Dealing with the staff was so easy. They communicated quickly and provided all information needed. Price was fair. They came out and did the measurements on a day that suited us (managed to squeeze us in when we had leave) and arrived on time. Installation process was easy and quick, within the exact timeframe that they indicated. Can't fault it and would definitely recommend it to others!

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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Martin

MartinGreater Melbourne (Metropolitan), VIC

Excellent

published

Absolutely easy to deal with and brilliant service, they installed all our motorised blinds in a new city apartment prior to settlement and the while process was simple wonderful, highly recommended

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationOnline
Warranty Claim MadeNo
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jujuju45

jujuju45Richmond-Tweed, NSW

Love my new curtains!

published

Fabulous service from Lovelight and their team! My curtains are perfect in every way! I would definitely highly recommend Lovelight.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationRobina
Warranty Claim MadeNo
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Love our new blinds!!!!

published

Thanks to the facetime guidance with Angela and Damien we managed to choose suitable colours from across the border closure and we couldn't be happier with the results. Thanks guys!!!!

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationNone it was all done over the phone on the Gold Coast.
Warranty Claim MadeNo
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Mel

MelCentral Highlands and Goldfields, VIC

Extremely happy customers!

published

We had block out blinds installed as part of our build and then decided a year later to add on and get the blinds from the sunscreen collection. Alannah P was professional, friendly, prompt and extremely helpful in assisting us to decide on the new blinds. She sent out samples so we could compare with the blinds that we already had. Stu did a great job installing the new blinds and we are extremely happy with the end result. We are able to let light come into our house and still maintain privacy. We highly recommend Lovelight Blinds for their excellent product and exceptional service.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationMelbourne
Warranty Claim MadeNo
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Nicki Gibbs

Nicki GibbsSouthwest, VIC

Great Quality & Great Service

published

We had these blinds installed as apart of our build and completed some upgrades and add ons. The quality of blinds are great and Alannah made things so easy. would recommend and use again

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationSouth Yarra
Warranty Claim MadeNo
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David Mctaggart

David MctaggartSouth East Queensland, QLD

Great product.

published

Lovelight were good to work with. Adaptable and friendly.
Would definitely recommend their shutters. Install went smoothly and on time. Clean and tidy work done by the installer. They look great and work perfectly
Thank you

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationBrisbane
Warranty Claim MadeNo
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Nicky T.

Nicky T.South East Queensland, QLD

One Very Happy Lovelight Customer...

published

From start to finish everything was perfect. Damien our measure and installer was a pleasure to deal with and everything spot on. The quality of the blinds are 5 Star, they compliment our home perfectly.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationOnline
Warranty Claim MadeNo
See all answers
Amy

AmyVictoria

  • 3 reviews

Excellent blinds & great staff

published
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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Joy Rabaglino

Joy Rabaglino

  • 2 reviews

Blinds were part of my new house build

published
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
Mardi J.

Mardi J.Central Highlands and Goldfields, VIC

  • 2 reviews

Beautiful blinds

published

Blinds are a perfect fit and look lovely in my new house. Service was friendly and prompt and blinds were installed in my new build prior to handover. Would highly recommend love light blinds

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationOnline
Warranty Claim MadeNo
See all answers
Josh

Josh

  • 2 reviews
  • Verified customer

Great service, product and price

published

Big thank you to Alannah who worked seamlessly with our property manager to have new blinds installed for the tenants in our investment property. They were able to match the new blinds to the existing in the house so they were identical and even quoted at a competitive price. We will definitely be using Lovelight again.

Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
clairewarner79

clairewarner79Greater Melbourne (Outer), VIC

Very happy customers - World Class Service!

published

We would like to thank the team at Lovelight in particular Alannah for their exceptional service!! Nothing seemed too much trouble. So much care was given to answer our queries and concerns and they did so always quickly with a "can do" friendly approach. We truly feel they provided world class service and wouldn't hesitate to use them again and recommend them to anyone needing their products. We are very happy customers. Thank you for all the support and care that you gave us! Claire and Nick.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationSouth Yarra VIC
Warranty Claim MadeNo
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Deepamali D.

Deepamali D.Greater Melbourne (Metropolitan), VIC

  • 2 reviews

A good job done by lovelight in a very short time

published

Lucas W. at lovelight contacted us regarding our blinds during the last stages of our build and having them done before we moved in was an excellent decision we have made, thanks to him. We received our quote and samples very quickly. Although we could not visit the store due to COVID-19 restrictions, we were informed about our options and a lot of samples to choose from were sent quickly by post. Very happy with our purchase.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationOnline
Warranty Claim MadeNo
See all answers
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Questions & Answers

Smith

Smithasked

We have roller blinds (with blockout blind also) and a lot of light comes through the big gap at the top and sides on every window apart from the ones that have a single blind and are on sliding doors. Is this the case for everyone else or are we the unlucky ones?

1 answer
Lovelight
Lovelight -.Lovelight

Hi Smith, thanks for getting in touch. Would you be able to send through some photos to info@lovelight.com.au so we can take a look at your blinds? That's the fastest way for us to review your install and arrange to sort out any issues.

Get an answer from our members and Lovelight representatives

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