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Lovelight
4.8 from 160 reviews · View Statistics

Reviews

4.8

160 reviews
  • Product Quality
    4.9 (79)
  • Return Claim MadeYes (0) · No (84)
  • Customer Service
    4.9 (82)
  • Warranty Claim MadeYes (3) · No (82)
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Fabulous

published

I had the option to purchase online but chose to visit the showroom instead. I thought it would be a difficult decision. However my options were laid out and my choice made. In and out in under 15 minutes! The window furnishings in the apartment look fabulous. Thank you for making it so easy

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Chris A.

Chris A.Hunter Region, NSW

Seemed to be out of their depth with a large project away from their base.

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Beautiful curtains and a wonderful installation

published

We had been waiting on our curtains since Dec and they were installed Sat morning. They are just perfect and we are thrilled. The staff were able to measure from our plans and they were spot on. The installer was so professional, he worked quietly and efficiently and took the rubbish with him, fantastic! Thank you Lovelight.
Louise and Michael Allen
Hawthorn

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Danielle H.

Danielle H.Southwest, VIC

Great job results perfect. Customer service fantastic!

published

Extremely user friendly and polite professional people. They were easily contactable and helped quickly and efficiently. I would definitely use them again.

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George

GeorgeGreater Melbourne (Metropolitan), VIC

Blockout blind replacement

published

Although there was an initial issue with the incorrect blind having been ordered and the installer then being given the incorrect blind to install as part of a replacement for the blockout blind, these were only minor setbacks in what was otherwise excellent customer service throughout and fantastic service from the installer (Bob) who was quick, efficient, polite and an absolute pleasure to deal with.

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bel

belGreater Melbourne (Outer), VIC

  • Verified

Perfect Solution to Curtains

published

Hi. I am very pleased with the Quality and the excellent customer service both on the Phone, email and face to face. Great people to deal with and I would highly recommend Lovelight to everyone
They know what they are selling and great job done
Isabel

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Melzer

MelzerGreater Melbourne (Outer), VIC

  • 2 reviews

Second Installment to Our Home - Amazing Experience!!!

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Leonie

LeonieGreater Melbourne (Inner), VIC

  • 2 reviews

Excellent service

published

I found the service from your company very good: dealing with the receptionist, Jasmin, was a pleasure as was the service man, Adam.
The work that needed doing was done with ease and finished well.
It was a pleasure to have Adam in my home.
I would definitely use your company again for any relevant work that needed attention.

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Jakki

JakkiGreater Melbourne (Outer), VIC

  • 2 reviews
  • Verified

Great and prompt service and installation!

published

We had a great experience with Lovelight. We had some blinds installed when building our house and wanted to add on some Neotec (see through) blinds post-build, and Charlotte made it extremely easy to organise! The blinds look beautiful, she gave us advice on how to match them to our blockout blinds, and installation was quick and easy. So happy with our experience and also very reasonably priced!

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Trish Molloy

Trish MolloyGreater Melbourne (Inner), VIC

Perfect blinds to compliment our home.

published

Alannah is professional, polite & not a pushy sales person like you find with some companies. She always keeps your up to date with your order & if anything changes is prompt at advising you of any delays.

Our installer is professional & beat upon installation of the blinds. Cleaned any mess that was made through the installation.

We absolutely love all our blinds we have in our home & have received so many compliments from family/friends on how incredible they look.

I would highly recommend LoveLight every time.

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Great blinds, great service!

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Cristina

CristinaGreater Melbourne (Inner), VIC

  • 3 reviews

Blinds

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Debbie

DebbieGippsland, VIC

  • Verified

Wonderful customer service

published

Alannah and Andrew couldn't be more helpful. They made the whole process from ordering to installation easy for us both.

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Vilash

VilashGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Great Service

published

We purchased our indoor blinds from Lovelight and were very impressed with the service from Charlotte our consultant. She was very helpful. Our installer was on time and did a fantastic job. I will not hesitate to use Lovelight again and would highly recommend them.

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Lana

Lana

  • 2 reviews

Great service, understanding with our changes!

published

Alex was great, when we wanted to change the length of our curtains she organised this with no issues! They look great! Thanks!

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Great Experience

published

We dealt with Lovelight as a group purchase over email only. The process was smooth, choices were great, reasonable prices. Overall great experience.

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Kirsty

KirstySouthwest, VIC

Quick and efficient service.

published

Lovelight, in particular Alannah were so easy to deal with. Clear & prompt communication. Our blockout blinds were measured & installed within no time at all. Blinds are great & give perfect privacy. Would definitely recommend.

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Fiona D.

Fiona D.South East Queensland, QLD

Amazing customer service!!!

published

Incredible customer service, really helpful!! Great products, I highly recommend love light, we will definitely use again in the future.

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Lisa

LisaBendigo

  • 2 reviews
  • 2 likes

Absolutely Brilliant!

published

So impressed with this company, from the amazing customer service Charlotte gave us to the fast and efficient ordering and installation process. The installer was brilliant and the blinds look great. The job was about as quick and easy as it gets and the price was fantastic... will be back again

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Diana

DianaSouth East Queensland, QLD

Awesome staff, quick installations and looks beautiful.

published

Dealing with the staff was so easy. They communicated quickly and provided all information needed. Price was fair. They came out and did the measurements on a day that suited us (managed to squeeze us in when we had leave) and arrived on time. Installation process was easy and quick, within the exact timeframe that they indicated. Can't fault it and would definitely recommend it to others!

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Questions & Answers

Smith

Smithasked

We have roller blinds (with blockout blind also) and a lot of light comes through the big gap at the top and sides on every window apart from the ones that have a single blind and are on sliding doors. Is this the case for everyone else or are we the unlucky ones?

1 answer
Lovelight
Lovelight -.Lovelight

Hi Smith, thanks for getting in touch. Would you be able to send through some photos to info@lovelight.com.au so we can take a look at your blinds? That's the fastest way for us to review your install and arrange to sort out any issues.

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