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Lovelight
4.7 from 84 reviews

Reviews

(77)
(1)
(0)
(1)
(5)
  • Product Quality
    5.0 (16)
  • Return Claim MadeYes (0) · No (16)
  • Customer Service
    5.0 (15)
  • Warranty Claim MadeYes (0) · No (15)


Happy Customer

Happy CustomerMetropolitan Adelaide, SA

Professional and high quality

published

Lovelight's sales service was excellent - friendly and efficient at all times. The highlight for me was the early delivery and the professionalism of the installer. He was great to deal with and his work ethic was really impressive. The actual installation was done very well, and the end product looks amazing - both curtains and plantation shutters.
I appreciated the follow up after the job was done, and I can't wait to finish off the rest of the house with Lovelight.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

J B.

J B.Greater Melbourne (Outer), VIC

  • 2 reviews
  • Verified customer

Great company to deal with

published

Great product and very helpful team, special thanks to Alana and Micheal for all the help. Very happy with the product and the installation. Prompt response throughout the process, from color choice till installation.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Plantation Shutters - Lovelight

published

New House

Alannah was amazing, professional, accommodating, and super friendly when ordering and purchasing Plantation Shutters from Lovelight.

Once delivered, installation was seamless and they look fantastic.

Would recommend these to anybody interested in a good quality product from a reputable business

Thank you Lovelight.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
Michael dCA

Michael dCAGreater Melbourne (Inner), VIC

Great service, easy to work with - Lovelight rock!

published

Lovelight recently provided curtains for our renovation and were great to work with from start to finish. They quickly understood the look we were trying to achieve, arrived on site with a few well chosen fabrics for us to select from - not the hundreds that others came with - and offered practical solutions to a couple of design issues which impacted the installation. Their price was competitive and they installed when they said they would. We are delighted with both the process and the outcome and would highly recommend working with Ryan and the team.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Peter K.

Peter K.Greater Melbourne (Inner), VIC

  • 3 reviews
  • Verified customer

Lovelight went above and beyond to ensure that everything was EXCELLENT

published
Product Quality
Customer Service
Return Claim MadeNo
Store LocationLOVELIGHT BLINDS
Warranty Claim MadeNo
See all answers

melissa

melissaAU

  • 6 reviews
  • Verified customer

Great design, fantastic quality, and awesome customer service!

published

We got Lovelight plantation shutters throughout our entire home, plus a roller blind + pelmet at our back sliding door, via our Henley home build. The product designs are classy, colour options were excellent - and the quality of the product is top notch! We love our shutters and roller blinds!

Also, the Lovelight office team were brilliant to work with - very friendly, quick to respond, and helpful! And to top off a great experience with another great experience, both the shutter installer (Hugh) and blind installer (Sam, I think?) were SO friendly, polite, efficient and considerate!

HIGHLY recommend!!! Thank you Lovelight :)

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Stunning

published

Service and installation was amazing. All from the initial quote to the installation process has been a breeze. Double Roller blinds look amazing and go with the home. Highly Recommended!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Extra blinds that we needed

published

Very pleased with Lovelight Blinds. The staff member we spoke to was very helpful & the installation people were very good in there work. Would highly recommend them & they were very cheerful. Darryl

Product Quality
Customer Service
Return Claim MadeNo
Store LocationSouth Yarra
Warranty Claim MadeNo
See all answers
Sue

SueSouth East Queensland, QLD

Great experience and Product

published

I was very happy with the service that was provided from getting a quote to the installation.
The products are very good quality also. We recommend Lovelight. We are about to order more blinds.
Sue

Product Quality
Customer Service
maha

mahaGreater Melbourne (Outer), VIC

seamless experience

published

From start to finish, ordering through lovelight was an extremely efficient, and seamless experience. All correspondence was very timely. We had someone in to fix a blind chain, and take measurements for a new blind on our stair landing. Two weeks later, we have our new blind up! Brilliant customer service! Couldn’t be happier with how easy it all was!

Return Claim MadeNo
Warranty Claim MadeNo

Good service and product

published

Communication was really good and timely. Installation was a breeze. Good to be able to pay someone to do a job and have them complete it with no issues! We have now used twice and happy both times. Full blockout curtains to most of the house and a dual sheer/blockout to a stair window,

Product Quality
Customer Service
Return Claim MadeNo

Concettina Ragusa

Concettina RagusaSouth East Queensland, QLD

  • 2 reviews

I love my new shutters

published

I was very happy ordering my shutters with Lovelight and was kept in the loop with installation timing. I’m very happy with my window shutters and the service was perfect.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Viv

VivBanksia Beach

  • 2 reviews

Excellent communication and service

published

All communication was perfect and service and installation was great. Always called and alerted to when delivery and installation would take place. The process from the office to the final stage was great. Thank you.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationGold Coast
Warranty Claim MadeNo
See all answers

Wendy

WendySouth East Queensland, QLD

Very happy customer!

published

Very happy with Lovelight Blinds who installed blinds at all windows of our new home. We ordered the blinds online, having chosen the fabric with a representative who visited us in our home. The installer kept us informed as to arrival time. Installation was very quick and professional. He was quick to spot a flaw in one of the blinds and a short chain on another. Took photos and reported it. The blind and chain was replaced 2 weeks later at a prearranged time and once again was completed in record time. All the people we dealt with were always very pleasant and efficient. Would definitely choose Lovelight again!

Product Quality
Customer Service
Return Claim MadeNo
Store LocationOnline
Warranty Claim MadeNo
See all answers
Nicole

Nicole

  • 2 reviews

Wonderful window furnishings and service!

published

I couldn’t be happier with lovelight! Benita was wonderful from the start, arriving at my house having already researched which fabrics she thought I would like best! She gave advice where I clearly needed it and now I have the most amazing curtains and blinds in my house. Kurt expertly installed them and now our house feels so much more like a home. Definitely would recommend and use them again!!!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Lovelight
Lovelight -.Lovelight

Thank you so much for taking the time to write a review Nicole! We loved working with you. We will pass on your message to Kurt as well!

GDV

GDVMelbourne

  • 4 reviews
  • 6 likes

Professional, Personal and Precise

published
Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Lovelight
Lovelight -.Lovelight

Thanks GDV for the lovely review, Benita and Lloyd are both gems! We're really happy that you had a great result


Wendy

WendySouth East Queensland, QLD

  • 2 reviews
  • 1 like

Extremely happy with my curtains and blinds. Would have no qualms using them again.

published

The installation of both the blinds and the curtains was an extremely pleasant experience. The curtains look amazing and the blinds do the job wonderfully. Would definitely recommend this company.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Lovelight
Lovelight -.Lovelight

Wonderful Wendy, thanks for taking the time to share your experience :)


  • Verified customer

Excellent service & Product

published

I chose Lovelight after be recommended from a work colleague and found there service to be perfect. Allanah was amazing with her knowledge and help in deciding on colour and style of blind. All done via phone and email with samples posted out. Installer was very neat and efficient and product looks amazing in house.

1 comment
Lovelight
Lovelight -.Lovelight

Thanks Ben! Great to hear we met your expectations and that Alannah was able to deliver excellent service for you!


Judith

Judith

  • 2 reviews

Beautiful product

published

We just love our dual roll blinds, pelmets and drapes. Would like to thank Alannah for her excellent attention to detail and ensured that delivery and installation occurred seamlessly. The installer Damien was professional, informative and efficient during the install. Thank you Lovelight, we would definitely use you again.

1 comment
Lovelight
Lovelight -.Lovelight

Thanks Judith for your review, we're really happy that Alannah and Damien were able to organise and install your window furnishings without any fuss!


meltonsouth

meltonsouthVic, 3000

  • 2 reviews
  • Verified customer

Excellent Service, Great Blinds

published

Good response via phone\email contact, response time for scheduling installer is good. Good job done by the installer.
Thanks NM for organising everything.

1 comment
Lovelight
Lovelight -.Lovelight

Thanks Meltonsouth for your review, we're glad the communication was clear and install was prompt


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Questions & Answers

Smith

Smithasked

We have roller blinds (with blockout blind also) and a lot of light comes through the big gap at the top and sides on every window apart from the ones that have a single blind and are on sliding doors. Is this the case for everyone else or are we the unlucky ones?

1 answer
Lovelight
Lovelight -.Lovelight

Hi Smith, thanks for getting in touch. Would you be able to send through some photos to info@lovelight.com.au so we can take a look at your blinds? That's the fastest way for us to review your install and arrange to sort out any issues.


Get an answer from our members and Lovelight representatives

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