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Lovelight
4.7 from 90 reviews

Reviews

(82)
(2)
(0)
(1)
(5)
  • Product Quality
    5.0 (22)
  • Return Claim MadeYes (0) · No (22)
  • Customer Service
    5.0 (21)
  • Warranty Claim MadeYes (1) · No (20)
David Hall

David HallGreater Melbourne (Outer), VIC

Above & Beyond By This Crew

published

We had a chain break from a roller blind and they sent out not one, but three spare chains for me to replace myself.
The staff and customer service is by far the best I have ever experienced.
Thank you

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeYes
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TrevorT

TrevorTGippsland, VIC

  • 4 reviews

Pretty good service and lovely products

published

We included blinds and curtains as part of our building contract with Dennis Family Homes for our new home in Cowes.
We found the products from Lovelight to be of very good quality and good value for the price by comparison with similar products purchased from another supplier for our previous home just a few years ago.
We would have given them 5 stars except for them missing a blind that had to be fitted after we moved in.
However, this was handled promptly and efficiently and we were very happy with the installation.
We subsequently purchased an additional Roman Blind for our Family Room which we were also very happy with.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationSouth Yarra
Warranty Claim MadeNo
See all answers
Kerry

KerryNortheast, VIC

Lovelight curtains

published

We were very happy with our curtains order from Lovelight they looked fantastic. The customer service from Francesca was excellent. And there installer Darren was very fast and efficient. Would recommend them to all my family and friends.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
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Jac

JacSouth East Queensland, QLD

The window furnishings are all great, and much appreciated, thanks.

published

The service and install have been very good, the product looks lovely and was all installed before I moved in. The 100% pre-payment was made less painful by a 5% discount.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationRobina
Warranty Claim MadeNo
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Thanks Lovelight

published

The team at Lovelight made the whole process of moving in almost pain free! Very professional from start to finish with great service and friendly helpful staff.
Thanks everyone involved

Customer Service
Product Quality
Return Claim MadeNo
Store LocationRobina
Warranty Claim MadeNo
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Amanda S.

Amanda S.Murray Region, NSW

  • 2 reviews

Easy, professional and reasonable price

published
Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
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Happy Customer

Happy CustomerMetropolitan Adelaide, SA

Professional and high quality

published

Lovelight's sales service was excellent - friendly and efficient at all times. The highlight for me was the early delivery and the professionalism of the installer. He was great to deal with and his work ethic was really impressive. The actual installation was done very well, and the end product looks amazing - both curtains and plantation shutters.
I appreciated the follow up after the job was done, and I can't wait to finish off the rest of the house with Lovelight.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
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J B.

J B.Greater Melbourne (Outer), VIC

  • 2 reviews
  • Verified customer

Great company to deal with

published

Great product and very helpful team, special thanks to Alana and Micheal for all the help. Very happy with the product and the installation. Prompt response throughout the process, from color choice till installation.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Plantation Shutters - Lovelight

published

New House

Alannah was amazing, professional, accommodating, and super friendly when ordering and purchasing Plantation Shutters from Lovelight.

Once delivered, installation was seamless and they look fantastic.

Would recommend these to anybody interested in a good quality product from a reputable business

Thank you Lovelight.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
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Michael dCA

Michael dCAGreater Melbourne (Inner), VIC

Great service, easy to work with - Lovelight rock!

published

Lovelight recently provided curtains for our renovation and were great to work with from start to finish. They quickly understood the look we were trying to achieve, arrived on site with a few well chosen fabrics for us to select from - not the hundreds that others came with - and offered practical solutions to a couple of design issues which impacted the installation. Their price was competitive and they installed when they said they would. We are delighted with both the process and the outcome and would highly recommend working with Ryan and the team.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
Peter K.

Peter K.Greater Melbourne (Inner), VIC

  • 3 reviews
  • Verified customer

Lovelight went above and beyond to ensure that everything was EXCELLENT

published
Customer Service
Product Quality
Return Claim MadeNo
Store LocationLOVELIGHT BLINDS
Warranty Claim MadeNo
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melissa

melissaAU

  • 6 reviews
  • Verified customer

Great design, fantastic quality, and awesome customer service!

published

We got Lovelight plantation shutters throughout our entire home, plus a roller blind + pelmet at our back sliding door, via our Henley home build. The product designs are classy, colour options were excellent - and the quality of the product is top notch! We love our shutters and roller blinds!

Also, the Lovelight office team were brilliant to work with - very friendly, quick to respond, and helpful! And to top off a great experience with another great experience, both the shutter installer (Hugh) and blind installer (Sam, I think?) were SO friendly, polite, efficient and considerate!

HIGHLY recommend!!! Thank you Lovelight :)

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Stunning

published

Service and installation was amazing. All from the initial quote to the installation process has been a breeze. Double Roller blinds look amazing and go with the home. Highly Recommended!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Extra blinds that we needed

published

Very pleased with Lovelight Blinds. The staff member we spoke to was very helpful & the installation people were very good in there work. Would highly recommend them & they were very cheerful. Darryl

Customer Service
Product Quality
Return Claim MadeNo
Store LocationSouth Yarra
Warranty Claim MadeNo
See all answers
Sue

SueSouth East Queensland, QLD

Great experience and Product

published

I was very happy with the service that was provided from getting a quote to the installation.
The products are very good quality also. We recommend Lovelight. We are about to order more blinds.
Sue

Customer Service
Product Quality
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maha

mahaGreater Melbourne (Outer), VIC

seamless experience

published

From start to finish, ordering through lovelight was an extremely efficient, and seamless experience. All correspondence was very timely. We had someone in to fix a blind chain, and take measurements for a new blind on our stair landing. Two weeks later, we have our new blind up! Brilliant customer service! Couldn’t be happier with how easy it all was!

Return Claim MadeNo
Warranty Claim MadeNo

Good service and product

published

Communication was really good and timely. Installation was a breeze. Good to be able to pay someone to do a job and have them complete it with no issues! We have now used twice and happy both times. Full blockout curtains to most of the house and a dual sheer/blockout to a stair window,

Customer Service
Product Quality
Return Claim MadeNo
Concettina Ragusa

Concettina RagusaSouth East Queensland, QLD

  • 2 reviews

I love my new shutters

published

I was very happy ordering my shutters with Lovelight and was kept in the loop with installation timing. I’m very happy with my window shutters and the service was perfect.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
Viv

VivBanksia Beach

  • 2 reviews

Excellent communication and service

published

All communication was perfect and service and installation was great. Always called and alerted to when delivery and installation would take place. The process from the office to the final stage was great. Thank you.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationGold Coast
Warranty Claim MadeNo
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Wendy

WendySouth East Queensland, QLD

Very happy customer!

published

Very happy with Lovelight Blinds who installed blinds at all windows of our new home. We ordered the blinds online, having chosen the fabric with a representative who visited us in our home. The installer kept us informed as to arrival time. Installation was very quick and professional. He was quick to spot a flaw in one of the blinds and a short chain on another. Took photos and reported it. The blind and chain was replaced 2 weeks later at a prearranged time and once again was completed in record time. All the people we dealt with were always very pleasant and efficient. Would definitely choose Lovelight again!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationOnline
Warranty Claim MadeNo
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Questions & Answers

Smith

Smithasked

We have roller blinds (with blockout blind also) and a lot of light comes through the big gap at the top and sides on every window apart from the ones that have a single blind and are on sliding doors. Is this the case for everyone else or are we the unlucky ones?

1 answer
Lovelight
Lovelight -.Lovelight

Hi Smith, thanks for getting in touch. Would you be able to send through some photos to info@lovelight.com.au so we can take a look at your blinds? That's the fastest way for us to review your install and arrange to sort out any issues.

Get an answer from our members and Lovelight representatives

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