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Lumberjack Camper Trailers

Lumberjack Camper Trailers

VIC, Geelong, QLD, Coopers Plains
4.0 from 76 reviews · View Statistics
See the Best Caravan & Camper Trailer Shops in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by Lumberjack Camper Trailers

Reviews

  • Product Quality
    4.2 (56)
  • Return Claim MadeYes (7) · No (45)
  • Customer Service
    4.2 (56)
  • Warranty Claim MadeYes (16) · No (34)
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Reviewer Photos & Videos

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jayne p.
jayne p.Northeast, VIC

Love our Lumberjack Allendale.

published

We love our Camper. We don't have room to store a caravan so we looked at all the camper trailers on offer at the show at the time and Lumberjack met all we were looking for. Yes they do take some time and effort to set up. But once set up its perfect for our family of 4. We have had minor issues but the customer service we received was outstanding especially in these difficult times. Our camper became our home for 2 weeks at the beginning 2020 when we had to evacuate our town due to bushfires. It gave us a comfortable space call home.

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Product Quality
Customer Service
Lumberjack Camper Trailers
TeresaLumberjack Camper Trailers

Hi Jayne,
Thank you for sharing your experience, we are thrilled your Lumberjack Allendale has been the right fit for you and your family.

Pauly
PaulyGreater Melbourne (Outer), VIC
  • 3 reviews

Mt Beauty

published
Product Quality
Customer Service
Lumberjack Camper Trailers
TeresaLumberjack Camper Trailers

Hi Paul,
We are blushing right now - thank you so much for putting up a review, and a glowing one at that! We look forward to seeing pics of your holidays. We are thrilled you have enjoyed your whole experience with Lumberjack.
Happy Travels ahead.

Mick and Sharon
Mick and SharonMetropolitan Adelaide, SA

Purchased our Buckley second hand from a family member

published

We were taking the camper back to Adelaide to sell on her behalf but once we looked at it we were impressed enough to buy it ourselves.
Have already done several trips and the Buckley suits us perfectly.
Good to find the forum and pleased to find the it covers the good, the bad and the ugly.
Would recommend this product.

Product Quality
Incentivised Review No
Lumberjack Camper Trailers
TeresaLumberjack Camper Trailers

Hi Mick and Sharon,
Thanks so much for taking the time to put up a review - welcome to the Lumberjack family!
I am so glad you are enjoying your Buckley, a staple from our camper trailer range :-)
Happy Travels.

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Tom
TomGreater Melbourne (Inner), VIC

Waste of time

published

Drove all the way from Melbourne today to purchase a pod showroom was empty all stock was on its way to the show never seen a dealer have no showroom stock ever poorly organised company not even a mention on there web site lost me as a buyer

Product Quality
Customer Service
Brett C.
Brett C.Central Highlands and Goldfields, VIC

Love my Glenaire

published
Product Quality
Customer Service
Lumberjack Camper Trailers
TeresaLumberjack Camper Trailers

Hi Brett,
Thanks so much for the review! Your excitement on hand-over day was infectious :-) we are so happy for you and your lovely family. Many, many happy travelling adventures to come; we look forward to seeing your pics!

Russell S
Russell SSouthwest, VIC

Great Service and Great Product

published
Product Quality
Customer Service
Lumberjack Camper Trailers
TeresaLumberjack Camper Trailers

Hey there Russell,
Thanks you so much for jumping on here and popping in a review. We are thrilled you are enjoying your Johanna so much - feel free to send us some cool snaps of your set-up some time :-)

Tim S
Tim SSouthwest, VIC

Great customer service

published

Had some poles bend in my cabin. The lady at lumberjack spent a bit of time helping me work out which numbers they were
Very helpful and they know their product well.
Very happy to be up and running again.
Had put glenaire for 2 years now and use it a lot.
No issues
Very satisfied

Product Quality
Customer Service
Lumberjack Camper Trailers
TeresaLumberjack Camper Trailers

Hi Tim,
We are always happy to help where we can, thank you for taking the time time to put up a review.
Happy Travels to you and your family!

After sales support

published

Had issues with rear bed closing on Glenair, was told I need new actuators which I purchased for $2000 installed and rewired to suit new type of actuator, Oh same problem after a number of calls (which went to voice mail) no response ....... after a month had a call to say it was a wiring issue no help in supoprt to identify as it was no a wire issue .... same problem no resolution in fact I am still waiting on her to call me after her meeting (5 months Now) the trailer is great after sales and support is the worst I have every had .....
ZERO rating

Product Quality
Customer Service
Lumberjack Camper Trailers
TeresaLumberjack Camper Trailers
Tim
TimWestern District, VIC

Mt. Buffalo Compact 16ft - Perfect off roader for our family of 6!!

published
Product Quality
Customer Service
Lumberjack Camper Trailers
TeresaLumberjack Camper Trailers

Hi Tim,
It was an absolute pleasure to read your review - thank you so much for taking the time. Your feedback is valuable to everyone and we are thrilled you are so happy with your Mt Buffalo.
Wishing you many happy travels with your family.

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NSW S.
NSW S.Southwest, VIC

Great handover glenaire

published

Got delivery of our glenaire this week. Great camper. Handover with Danni was very informative and helpful. Lots of hints given to pack up.
Trailer easy to open without the winch. Really happy overall

Product Quality
Customer Service
Lumberjack Camper Trailers
TeresaLumberjack Camper Trailers

Hi :-)
I'm so glad you are so happy with your Glenaire. It was a pleasure working with you and building the camper of your dreams. I just know you and the fam are going to love it!

Kevin
KevinGreater Melbourne (Inner), VIC
  • 11 reviews
  • 14 likes

Terrible

published
Product Quality
Customer Service
Lumberjack Camper Trailers
TeresaLumberjack Camper Trailers
Kevin
Kevin
Albert
AlbertGippsland, VIC

buckley campertrailer

published

Camper trailer was perfect for our requirement, easy towing and easy to set up for two retired people.
Kitchen easy to use with gas being plumbed to rear of trailer.

Product Quality
Customer Service
Lumberjack Camper Trailers
TeresaLumberjack Camper Trailers

Hi Albert,
Thanks for your review! I am thrilled you are enjoying your Buckley so much, I'm also glad you have been able to get out and use it. Happy travels :-)

Amy
AmySouthwest, VIC

Servicing and maintenance

published

Danni from the Geelong servicing team was excellent to deal with. She was able to book if in on short notice and managed the few minor issues we had. Prompt communication and friendly team. We love our Johanna camper which we have had for 4 years now.

Product Quality
Customer Service
Lumberjack Camper Trailers
TeresaLumberjack Camper Trailers

Hi Amy,
Yay! I am so glad you enjoy your Johanna so much, it was a pleasure working with the both of you - I know there are MANY more adventures to come for you ;-) feel free to share pics of your next holiday with us.

Shae
Shae Northeast, VIC

We love our hybrid van

published

We Couldn’t be happier without a hybrid caravan from Lumberjack was a great product amazing after sales service easy to deal with team. Looking forward to making lots of happy family memories in our van

Product Quality
Customer Service
Lumberjack Camper Trailers
TeresaLumberjack Camper Trailers

Thanks Shae!
We are so pleased you have been enjoying the whole experience with Lumberjack and our products - we would love to see photos from your trips if you ever want to share them :-)

Tony van Heerdwaarden
Tony van HeerdwaardenNorthern Region, NSW

We took delivery of our Sorrento on Australia Day

published

Our experience with the lumberjack team from the start talking with Arthur and Teresa at the end has been great

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Product Quality
Customer Service
Lumberjack Camper Trailers
TeresaLumberjack Camper Trailers

Hi Tony,
you have been a pleasure to work with and we are thrilled you are enjoying your Sorrento so much.
Aussie, Aussie, Aussie,
Oi, Oi, Oi !!!

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Read more reviews - page 2

Questions & Answers

Ryan O.
Ryan O.asked
Lumberjack Camper Trailers

I was wanting to know stud sizes for lumberjack campers bearing and seal sizes as well for a trip I'm doing over Easter

1 answer
Lumberjack Camper Trailers
TeresaLumberjack Camper Trailers

Hi there,
We use SKF branded bearings, see the codes below
LM15123/245 J2/Q - Inner bearings (Small)
25580/20J2/Q - Outer bearings (Large)
Thank you.

Michelle V.
Michelle V.asked
QLD, Coopers Plains

Any chance this store will be opening again soon?

No answers
Sarah S.
Sarah S.asked
Lumberjack Camper Trailers

Does anyone have a Lumberjack Mt Beauty Compact Hybrid? Are you happy with it?

2 answers
Steve W
Steve W

I am very interested in the same van. Did you purchase if so would love your feedback.

Sarah S.
Sarah S.

No we didn't purchase. I got no replies and did a lot of investigation and decided Lumberjack had too many bad reviews. We ended up purchasing a second hand 2009 off road Jayco expander 14ft 2 person with internal shower and toilet. Realise that Jayco's probably aren't the best for off road but it was a good buy.

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Details

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CategoryPhysical Shops and Caravan & Camper Trailer ShopsPhysical Shops and Caravan & Camper Trailer Shops
Seller Type Manufactures Own ProductsManufactures Own Products
After Sales ServiceYesYes
Manufacturer Warranty5 year(s)5 year(s)
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